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1 PREAMBLE Reason of choosing the subject Our Party determined that culture is both objective and driving force of developing economy - society The construction and development of socialist new culture cannot lack the role of cultural management civil servants (QLVH) According to the President Ho Chi Minh, “cadre is the root of all work”, “all work is successful or failed is due to good or bad cadre” (Communist Party of Vietnam, 2016, p 269, p 240) Therefore, it is necessary to improve the quality of cultural management civil servants Over the past year, the Party and State cared, paid attention to improving the quality of State management civil servants, in which there are cultural management civil servants of Ministry of Culture, Sports and Tourism (Of Ministry of Culture, Sports and Tourism) The result was that the quality of cultural management civil servants was improved considerably, but there are still some shortcomings, weaknesses In general, the quality of cultural management civil servants has not actually met the development requirement in the new period Therefore, the improvement of quality of cultural management civil servants of Ministry of Culture, Sports and Tourism is urgent issue which must be settled in the current period Originating from reality requirement, the selection of dissertation subject “Quality of cultural management civil servants of Ministry of Culture, Sports and Tourism” is necessary in both argument and reality aspects Objective and duty of research * Objective of research: Systemizing and further clarifying the scientific basis on quality of cultural management civil servants in the process of market economy development and international integration; analyzing, evaluating the actual situation of quality of cultural management civil servants of Ministry of Culture, Sports and Tourism; proposing the viewpoint and solution on improving the quality of cultural management civil servants of Ministry of Culture, Sports and Tourism to 2020, vision to 2030 * Duty of research: - Overview of scientific research works relating to the subject announced domestically and abroad, finding out the “gap” which the works left so that the dissertation will continue to research and clarify - Systemizing and interpreting some issues on argument and reality experience of the State management on culture and quality of cultural management civil servants - Analyzing the actual situation, evaluating the strengths, weaknesses and reasons of the weaknesses on quality of cultural management civil servants of Ministry of Culture, Sports and Tourism in the period of 2011-2016 - Proposing the basic viewpoints and main solutions to improve the quality of cultural management civil servants of Ministry of Culture, Sports and Tourism Object and scope of research * Object of research: Researching the quality of cultural management civil servants of Ministry of Culture, Sports and Tourism * Scope of research: - Scope of space: The dissertation mainly researches the quality of cultural management civil servants under the State management block of Ministry of Culture, Sports and Tourism - Scope of time: The dissertation focuses on analyzing the actual situation of quality of cultural management civil servants of Ministry of Culture, Sports and Tourism in the period of 2011-2016; proposing the viewpoint and solution on improving the quality of cultural management civil servants of Ministry of Culture, Sports and Tourism to 2020, vision to 2030 Main results achieved by the dissertation: - Overview of research works domestically and abroad relating to the subject; finding out the “gap” to further research - Interpreting additionally some basic issues on culture and cultural management; viewpoint, feature and role of cultural management civil servants - Interpreting clearly the viewpoints, forming factors and factors affecting to the quality of cultural management civil servants; evaluation criteria and necessity of improving the quality of cultural management civil servants - Surveying the experience of improving the quality of cultural management civil servants of some countries: France, UK, Japan, China and Singapore and drawing the lessons for Vietnam - Analyzing the actual situation and drawing the strengths, weaknesses and reasons of the weaknesses on quality of cultural management civil servants of Ministry of Culture, Sports and Tourism in the period of 2011-2016 - Proposing the basic viewpoints and main solutions to improve the quality of cultural management civil servants of Ministry of Culture, Sports and Tourism to 2020, vision to 2030 Structure of dissertation: Entire dissertation is presented in 151 pages In addition to the preamble, conclusion, list of reference and appendix, the dissertation includes chapters Chapter OVERVIEW OF RESEARCH WORKS RELATING TO THE SUBJECT AND RESEARCH METHOD OF THE DISSERTATION 1.1 Overview of research situation The overview dissertation of research works both abroad and domestically which were announced and related to the dissertation subject, includes: research works on culture, State management on culture, cultural management civil servants and quality of cultural management civil servants Thence, the dissertation found out the issues which announced research works did not research deeply, there is no research works to find out the “gap” of previous works, putting forth the duty for the dissertation to research deeply 1.2 Comment on research works 1.2.1 Achieved results - On culture and Vietnamese culture: In general, the research works which were announced both domestically and abroad researched, analyzed rather deeply the basic issues on culture, culture background and socialist culture - On civil servants quality of cultural management civil servants: The works also mentioned, analyzed, evaluated rather deeply about the State management civil servants (QLNN) and quality of the State management civil servants There were also works mentioning about cultural cadres and training of cadres in cultural sector 1.2.2 “Gaps” which need further researching Firstly, the viewpoint on cultural management, cultural management civil servants and feature of cultural management civil servants at Ministerial level; conception, forming factors, evaluation criteria, effect factors and necessity to improve the quality of cultural management civil servants Secondly, analyzing the actual situation of evaluating the strengths, weaknesses and reason of the weaknesses on quality of cultural management civil servants of Ministry of Culture, Sports and Tourism Thirdly, basic viewpoints and main solutions to improve the quality of cultural management civil servants of Ministry of Culture, Sports and Tourism 1.3 Analysis frame and research method of the dissertation 1.3.1 Research question and analysis frame of the dissertation 1.3.1.1 Research question: To implement the research objective, duty of the subject, the dissertation needs to clarify the following specific research questions: (1) Scientific basis of quality of cultural management civil servants in the circumstance of market economy and international integration? (2) How is actual situation of quality of cultural management civil servants of Ministry of Culture, Sports and Tourism at present? Strengths, weaknesses and reason of the weaknesses on quality of cultural management civil servants of Ministry of Culture, Sports and Tourism at present? primary data Especially, the dissertation used the actual investigation (3) Solutions on improving the quality of cultural management improve the quality of cultural management civil servants of Ministry civil servants of Ministry of Culture, Sports and Tourism? 1.3.1.2 Analysis frame of the dissertation: Culture, State management on culture and cultural management civil servants (conception, feature, role) Quality of cultural management civil servants (Content, evaluation criteria and effect factor) Actual situation of quality of cultural management civil servants of Ministry of Culture, Sports and Tourism World experience on improving the quality to cultural management civil servants Viewpoint, solution on improving the quality of cultural management civil servants of Ministry of Culture, Sports and Source: Self-summary of author 1.3.2 Research method On the basis of methodology of dialectical materialism historical materialism, the dissertation uses generality of main research methods of political economics such as: scientific abstraction method; method of going from abstract to concrete things; combination of historical and logic methods, analysis and summary; systematic research method; method of statistics, collection and processing of secondary and survey method and processed such data scientifically to clarify, of Culture, Sports and Tourism Chapter ARGUMENT BASIS ON QUALITY OF CULTURAL MANAGEMENT CIVIL SERVANTS AND EXPERIENCE ON IMPROVING QUALITY OF CULTURAL MANAGEMENT CIVIL SERVANTS AT MINISTERIAL LEVEL 2.1 Overview of State management for culture and cultural management civil servants in the condition of market economy and international integration 2.1.1 Culture and role of culture 2.1.1.1 Conception on culture Culture means all material and spiritual values of the society created by the human through reality activity of the human, it is social relation showing the social development level in certain historical periods 2.1.1.2 Role of culture for socio-economic development - Culture keeps the role of spiritual background of the society - Culture contributes to improving the quality of human resources for the society - Culture is driving force of socio-economic development - Culture is objective of socio-economic development - Culture contributes to promoting international integration 2.1.2 State management on culture in market economy and international integration 2.1.2.1 Conception of State management on culture in the condition of market economy and international integration State management on culture is the activity with awareness, organization of the State through the general use of measures, tools, management methods in conformity to market economy and international integration impacting on cultural activity, aimed at stabilizing and developing the culture according to the determined objective servants 2.1.3.1 Conception on cultural management civil servants Cultural management civil servants mean cultural management civil servants who directly manage in cultural field according to the documents, law on culture Cultural management civil servants include: cultural management civil servants at Ministerial level (central government level) and cultural management civil servants at levels of department, office (local level) 2.1.2.2 Feature of cultural management civil servants Cultural management civil servants have following separate features: - Cultural management civil servants have wide knowledge about culture and have specialized knowledge about legislation and regulation - Have capacity of summarizing, evaluating the reality, discovering the shortcomings of legal normative documents on culture to consult the building, amendment, supplement or replacement - Have deep knowledge on international public law, private law in the field of culture, and have ability to forecast and determine the foreign affair strategy on culture - Cultural management civil servants have deep knowledge about national culture and have ability to approach the world advanced culture trend 2.1.2.3 Role of cultural management civil servants 2.1.2.2 Objective of State management on culture in the condition of market economy and international integration The objective of State management on culture is to make every cultural activity develop healthily, stably in strict accordance with the determined cultural development strategy of the nation, create the background, driving force, objective for quick and sustainable socioeconomic development strategy in the condition of market economy and increasingly deep and wide international integration 2.1.2.3 Content of State management on culture in the condition of market economy and international integration - Promulgating the law, mechanism, policy on culture - Building organizational apparatus of cultural management - Organizing the implementation of cultural development - Supervising, checking, inspecting and treating the violations 2.1.2.4 Method and tool of State management on culture To manage the cultural efficiently, the State management authority on culture can use in harmonious coordination with management methods such as: administrative management method; organization method; propaganda, education, persuasion method; economics method; supervision, checking, inspection method, etc Together with the selection, diversified use of management methods, the State management on culture is also implemented through the selection, general, diversified use of cultural management tools such as: law system of the State on culture; strategy, planning, plan on cultural development, finance policy, training, treatment; economic tool, science and technology; etc 2.1.3 Conception, feature and role of cultural management civil i) The cultural management civil servants are the main force to change the cultural development policies, guidelines of the Party into the for cultural development law, mechanisms and policies of the State; ii) are the force to deploy, guide the implementation of law, mechanisms and policies of the State on cultural development; iii) are the main force to promote the development of the new socialist culture 10 in the context of development of the socialist-oriented market economy Where: X is the health type (A, B, C) and international integration; iv) are the major force to contribute to - Evaluation criteria group for professional qualification, the implementation of international cultural integration; v) are the professional skills (intellectual strength) No of civil servants level X decisive force for the success or failure of the cultural development + Educational level (%) X = career of the country x 100 Total No of civil servants 2.2 Some basic issues about the quality of cultural management Where: X is the educational level (graduated from the high school) civil servants No of civil servants level X 2.2.1 Concept and factors constituting the quality of cultural + Professional level (%) X = management civil servants x 100 Total No of civil servants 2.2.1.1 Concept of the quality of cultural management civil servants The quality of cultural management civil servants is the dialectical unity between the state, characteristic, political quality and professional qualifications of the civil servants, shown in the task completion result of the cultural management civil servants 2.2.1.2 Factors constituting the quality of cultural management civil Where: X is the professional level (Elementary, intermediate, college, university and postgraduate) No of civil servants level X + Scale level of civil servant (%) X = x 100 Total No of civil servants Where: X is the scale level of civil servant (specialist, main specialist, senior specialist) servants No of civil servants level X The quality of civil servants is constituted of three factors: Firstly, health, physical strength Secondly, professional qualifications, occupational skills (intellectual strength) + Foreign language level (%) X = Where: X is the foreign language level (certificate, intermediate, college, university) Thirdly, moral quality, professional style (mental strength) 2.2.2 Quality evaluation criteria for the quality of cultural x 100 Total No of civil servants No of civil servants level X + Informatics level (%) X = management civil servants x 100 Total No of civil servants - Evaluation criteria for health, physical strength): Where: X is the informatics level (certificate, intermediate, No of civil servants type X Rate (%) of health type: X = college, university) x 100 Total No of civil servants 11 12 In addition, there are also criteria for professional skills, quality of cultural management civil servants of France, UK, Japan, professionalism, evaluation of work result, quality and prestige of the China and Singaporean, the author learned 08 experience lessons that leader, evaluation of moral quality, professional style can be applied to Vietnam: 2.2.3 Factors affecting the quality of cultural management civil servants - Mechanisms and policies of the State for cultural management civil servants - Cultural development and international cultural integration - Planning and development plans for cultural management civil servants - Recruitment, use, evaluation, treatment for cultural management civil servants - The development level of the education system and the awareness of the cultural management civil servants for improving - Consider the cultural management civil servants as a factor that plays a decisive role in building and developing the country’s culture - Promulgate synchronously the legal documents on regulations, regimes and mechanisms for operation and management of the cultural management civil servants - The civil service examination must be considered as the most basic factor in the recruitment work for cultural management civil servants - The use, arrangement, position, job of the cultural management civil servants must be right person, right job - The training and improvement for civil servants is a regular task professional qualifications - The development level of the health system and health self- and an important condition for improving the quality of civil servants exercise, care of cultural management civil servants: must be careful, considerate and practical 2.2.4 Necessity for improving the quality of cultural management civil servants for civil servants in an objective manner - Due to the demand for incessant development of culture in the process of developing the socialist-oriented market economy - Due to the actual situation that the quality of cultural management civil servants of the Ministry of Culture, Sports and Tourism in our country at present is still limited - Due to the requirements of international integration process that is more and more deep and wide - The promotion for leading civil servants of the cultural sector - Regularly implement the examination and evaluation regime - Propose appropriate treatment regimes for civil servants, with special attention paid to civil servants’ income Chapter ACTUAL SITUATION OF THE QUALITY OF CULTURAL MANAGEMENT CIVIL SERVANTS OF THE MINISTRY OF CULTURE, SPORTS AND TOURISM 3.1 Overview of the Ministry of Culture, Sports and Tourism 2.3 Experiences of some countries in improving the quality of The Ministry of Culture, Sports and Tourism is a government cultural management civil servants and lessons learned for Vietnam agency, implements the State management function about the culture, Through the survey and analysis of experience in improving the family, physical training, sports and tourism nationwide; State 13 14 management for the public services in the fields of culture, family, equivalent), 63 subsidiary non-business units and 06 enterprises with (make up 76.7%); In which, 305 persons are male civil servants (make up 53.9%); 260 persons are female civil servants (make up 46.1%); The number of cultural management civil servants in the non-business block is 171 persons (make up 23.3%); In which, the male civil servants are 124 persons (make up 72.5%), the female civil servants are 47 persons (make up 27.5%) 3.2.2 Actual situation about the health, physical strength of the 100% state capital cultural management civil servants physical training, sports and tourism according to the regulations of law The organizational structure of the Ministry of Culture, Sports and Tourism is composed of 22 state management units (02 General Departments, 01 equivalent, 08 Agencies, 11 Departments and Chart 3.1 Organizational structure of the Ministry of Culture, Sports and Tourism LEADERS OF MOCST (01 Minister, 04 Deputy Ministers) State management block - General Departments and equivalent - Departments - Agencies - Office - Inspectorate - organizations Non-business block - 63 units under the Ministry - 29 units under the General Department, Agencies, Ministry Office The civil servants with good health (type A) tended to increase over the years The number of cultural management civil servants of the state management block in 2011 was 385 persons (make up 72.9%), increased to 419 persons (make up 74.1%) by 2016, increased to 1.2% compared to 2011 The civil servants with weak health (type C) tends to decrease, from 21 persons (make up 3.9%) in 2011, to 18 persons (make up 3.1%) by 2016 3.2.3 For professional qualifications, professional skills of civil servants Enterprise block units with 100% state capital 3.2 Actual situation of the quality of cultural management civil servants of the Ministry of Culture, Sports and Tourism 3.2.1 Actual situation about the gender, ethnic group and age 3.2.3.1 Actual situation about the scale of cultural management civil servants In the period 2011-2016, the scale of main specialist and specialist tended to increase: the scale of main specialist increased from 32.5% in 2011 to 40.6% in 2016; the scale of specialist 48.6% in 2011, decreased 41.8% in 2016 (decreased 6.8%); the scale of civil affairs 3.8% in 2011, decreased to 2.7% in 2016; the scale of employee also decreased from 10.6% in 2011 to 10.1% in 2016 However, the scale of senior specialist and equivalent accounted for a low and stable density, kept at level from 4.1 to 4.6% over the years 3.2.3.2 For professional training level structure of cultural management civil servants The total number of cultural management civil servants of the Ministry of Culture, Sports and Tourism is 736 persons at present The number of civil servants in the State management block is 565 persons In the period 2011-2016, the number of cultural management civil servants with postgraduate level has more and more increased The civil servants with PhD level increased from 6.1% in 2011 to 8.8% 15 16 in 2016; the civil servants with master level increased from 28.2% in 2013 to 37.7% in 2016 Through the practical survey, the independent working skills at good level account for only 21%, excellent level is 19%, and the average level is 60% respectively The teamwork skills at excellent level is 14%, good level is 51% However, the number of opinions evaluating the skill at the average level also accounts for 35% 3.2.3.3 For political theory level The bachelor level and intermediate level for the Political theory of the cultural management civil servants are increasing The bachelor level increased from 1.1% in 2011 to 2.4% in 2016; the intermediate level increased from 23.1% in 2011 to 25.1% in 2016 However, that increase level was unequal and unstable through 2011 to 2016 3.2.3.4 For the state management level The number of cultural management civil servants who are trained in the state management knowledge has more and more increased In 2011, only 75.8% of civil servants with state management knowledge, that figure was 89.9% in 2016 It is noteworthy that the number of highly qualified and equivalent civil servants increased from 7.9% in 2011 to 11.9% in 2015 and to 12.9% in 2016 Especially, the number of civil servants with main specialist and equivalent level increased quite highly: from 29.6% in 2011 to 50.6% in 2016 3.2.3.5 For informatics level The informatics level of the cultural management civil servants has also increased incessantly, especially the number of civil servants with intermediate informatics level and higher If in 2011, only 19 (make up 9%) of civil servants with intermediate informatics level and higher, in 2016 increased 38 civil servants (make up 21%) 3.2.3.6 For foreign language level The English level of the cultural management civil servants is constantly increasing In 2011, only 80.4% of civil servants having English language, and in 2016 that number rose to 87% Of which, the university level and higher made up to 13.4% (English was 10%, other foreign language was 3.4%) 3.2.3.7 Level for professional skills 3.2.4 For moral quality, occupational style In the past years, besides building the team planning, improving the professional level, professional skills, intensifying the physical strength and spirit of the cultural management civil servants, the Ministry of Culture, Sports and Tourism must also pay attention to the propaganda, education and exercising work for moral quality, professional style and sense of cultural management civil servants The method of implementation is to integrate and diversify the forms of education and exercise; combine to integrate the departments, organizations, unions, the Party, unions and trade unions in the Ministry’s agencies The sense of observing the rules, regulations and organizing the discipline in working hours, quality and efficiency during working hours at the agency and unit; Conforming to the regulations on clothes, courteous, modern, industrial style of the cultural management civil servants is also more and more improved 3.2.5 For the task implementation result of cultural management civil servants In the period 2011-2016, the cultural management civil servants advised and coordinated to advise, build and draft to submit to the Politburo, Secretariat, Party Central Executive Committee, Government and Prime Minister for promulgating 118 legal normative documents Draft 134 documents guiding the implementation organization for Laws, Resolutions, Instructions, Decrees issued of the 17 central levels signed for promulgation by the Minister from 20112016 07 old documents were found to be inadequate, outdated and must be corrected, added The whole country now has more than 40,000 monuments, including 72 special national monuments, 3,308 national monuments and 7,535 monuments at provincial level; 22 cultural heritages are honored by UNESCO, of which 10 heritages are honored The museum system continues to be consolidated and expanded with 149 museums; Store nearly million documents, objects Complete well the Standing tasks of the Organization Committee at national level for the great public holidays of the country Implemented exceeding the level for the norms on production, publication and dissemination of films The cultural and performance movement has developed quite strongly By 2016, there have been 922 public art teams at provincial level; 2,418 teams at district level; 20,623 teams at commune level Handed the documents and issued 20,061 copyright registration certificates; Handed and solved 101 complaints and denunciations about the copyright infringement Organized 550 inspections; the administrative violation punishment was 10.7 billion VND, warned 50 organizations Organized the anticorruption inspection groups at the units under the Ministry 3.3 Quality assessment of cultural management civil servants by Ministry of Culture, Sports and Tourism 3.3.1 Strengths The plan of the civil servants force was done rather well; the health, physical strength are ensured; the professional qualifications and skills are basically to the satisfaction of the assigned tasks; the moral qualities, the professional behaviour are rather good; the task was well completed 3.3.2 Weaknesses 18 The plan work of the civil servants force has not yet been reviewed, adjusted, supplemented on a regular basis; the health, physical condition of part of the civil servants are not yet secured in fact; the professional qualifications and skills of some civil servants are, in fact, not yet satisfied the requirements; the moral qualities, awareness and professional behaviour of a part are of low level; the result, task completion in some fields are restricted 3.3.3 The causes of the weaknesses Some regimes, policies applicable to the cultural management civil servants are still unreasonable; the Ministry of Culture, Sports and Tourism has not yet paid sufficient attention to the training, improvement of the cultural management civil servants; the recruitment, employment, evaluation and treatment to the cultural management civil servants are still restricted; a part of the civil servants are still lack of determination, endeavour to better themselves; the income of the civil servants are low, not sufficient to cover the normal demands of their lives; the management of the civil servants is with restricts, together with the impacts, reverses of international integration 19 20 Chapter culture to the world in order to contribute to diversify and enrich the cultural values of the humanity VIEWPOINT, SOLUTIONS TO IMPROVE THE QUALITY OF CULTURAL MANAGEMENT CIVIL SERVANTS BY - Developing Vietnamese culture in the context of international MINISTRY OF CULTURE, SPORTS AND TOURISM integration must become a strategic breakthough, together with the three breakthough in socio-economic development, to become the 4.1 The basis to determine the viewpoint and solutions to improve synergy for quick and sustainable development of the country the quality of the cultural management civil servants 4.1.3 The development strategy for cultural management civil servants 4.1.1 The viewpoint of the Party on Vietnamese cultural by Ministry of Culture, Sports and Tourism by 2020 and vision to 2030 development * Regarding the target: To build a professional, responsible, i) Culture is not only the spiritual foundation of the society but active civil servants team to the satisfaction of the requirements on the also the motive for socio-economic debelopment; ii) The cultural improvement of the validity, effectiveness of State’s management on background that we are building is the advanced culture of Vietnam culture in the context of international integration and the socio- with full of national identity; iii) Vietnamese culture is a unified economic development strategy of the country cutural foundation that is diverse in the community of Vietnamese * Regarding the missions and solutions: i) Improve the legal ethnic groups; iv) The cultural building and development is the cause system of the Ministry of Culture, Sports and Tourism in the of the entire people which is led by the Party, managed by the State management and use of civil servants; ii) Implement and deploy the and people are the creator and the intellectuals pay the important roles; scheme on employment position and structure of civil servant ranks v) Culture is a battlefield; the culture buidling and development is the and structure of civil servant titles; iii) Renovation of the stages in the long term revolutionary cause of the entire Party, people which require management and employment of civil servants the revolutionary will and the patient and prudence 4.2 The viewpoint, target of improving the quality of cultural 4.1.2 Forecasting the cultural development trend of Vietnam in the management civil servants of the Ministry of Culture, Sports and context of international integration in the coming time Tourism - Vietnam undertakes the policy of deeper and wider international integration actively in term of culture In the international cultural integration there will inevitably have the "flow of culture" from the outside to infiltrate, including the "good wind" and "harmful wind" We need to actively welcome the "good winds", prevent the "harmful wind" in order to enrich the cultural values of the Vietnamese 4.2.1 Viewpoints to improve the quality of cultural management civil people At the same time, we must introduce and bring Vietnamese servants i) The quality management for cultural management civil servants must originate from the requirements for sustainable cultural development in the context of deeper and wider international integration ii) must comprehensively improve the physical condition, mental power and strength of mind iii) Must pay attention to the 21 22 recruitment, employment and treatment to civil servants iv) the 4.3.2 Complete the planning, the plan for development of cultural management civil servants toward the scientific, relevant direction The planning must base on the firmly grasp of the existing cultural management civil servants team and forecast of the requirements and demand of the mission of industry development in the time to come; must harmoniously combine and bind the development planning of the general civil servants force of the industries, sectors; must combine the ’open” planning with ’dynamic” planning; must be carried out comprehensively at all departments, units of Ministry of Culture, Sports and Tourism improvement of the quality of cultural management civil servants is the responsibility of the whole society, in which the main responsibility is rested on the Ministry of Culture, Sports and Tourism v) must be of equal quality of the regional cultural management civil servants 4.2.2 The target of improving the quality of cultural management civil servants The target of improving the quality of the cultural management civil servants by 2020 and 2025 is to build a team of cultural management civil servants with good health, physical condition and mental health; have political stability; have theoretical and professional qualifications; have good professional ethics; have a sense of solidarity, good sense of discipline; having high sense of responsibility, passion for the job, sticking to work, sticking with the unit; Having a human resource structure appropriate to the target and development orientations of the cultural sector, must meet the requirements and tasks set in the new development stage 4.3.3 Improve the physical and spriritual condition for cultural management civil servants - The Ministry must facilitate the civil servants to go on holiday, convalescent leave, visit, tourism, … - Conduct the periodical health examination for civil servants Any civil servant with weak health, the unit shall create favourable condition for the civil servants to treat, improve the health promptly - Propagandize, educate, talk about food safety; encourage civil 4.3 Solutions to improve the quality of cultural management civil servants to the physical exercise, improve the physical condition, servants of Ministry of Culture, Sports and Tourism health and spirit of themselves and their family 4.3.1 Complete the mechanisms, policies applicable to the cultural - The units under the Ministry shall launch the movements of management civil servants To complete the mechanisms, policies related to the cultural management civil servants of Ministry of Culture, Sports and Tourism, it is necessary to satisfy the basic requirements: must conform to the international practice; ensure the stability and step by step improve the income, life of cultural management civil servants; both conform to the standard practice of the partner and international but also conform to self training of each civil servant, promoting the cultural, arts, physical the specific condition, situation in Vietnam training, sports movements for improvement of health, body and spirit of cultural management civil servants 4.3.4 Improve the quality of training, improvement of professional knowlege, skills for civil servants - Regarding the training content: conduct the training of professional knowlege on culture and cultural management together with the supportive knowledges (foreign language, informatics); the 23 understanding of the new legal documents; the relationship between the state’s administrative management and the politic, science, organization and state’s management mechanism; problem detection ability; ability to analyze, assess, summerize and process the information; the ability for communication, behaviour, - Regarding the training type: carry out the diversification of training types such as full time training, in-service training; short term training, long term training; combination of domestic and overseas training - Regarding the organization, management: it is necessary to have the mechanism to encourage the civil servants to attend the training courses to improve the professional competence Apply the material and spiritual encouragement policy to the civil servants with good learning achievement during learning, training 4.3.5 Enhance the professional ethics, professional behaviour of cultural management civil servants Constantly open the training, improvement classes on political, idea education, moral qualities for civil servants; creating favourable conditions for young civil servants with sufficient qualification, competence to attend the courses on political theory, State’s management; develop the specific criteria on morality, occupation for cultural management civil servants; appreciate the emulation and reward; launch the emulation, self training movements, self checking and monitoring each other; build, well develop the office culture; apply the mandatory measures to force civil servants to raise high and fight for self criticism and criticism; build and carry out the “resignation culture” to leaders, managers 4.3.6 Reasonably improve the quality of recruitment, arrangement, employment of civil servants 24 - The recruitment of cilvil servants must be open, explicit; unprejudiced, in accordance with the law; ensure the fair competition - The arrangement, employment of civil servants must be appropriate with the competence, strong points of civil servants 4.3.7 Improve the quality of the assessment and treatment to civil servants - Build and complete the list of working positions; implement the service commitment system to civil servants; strengthen the implementation of civil servant testing; raise high the fighting spirit for criticism and self criticism of cultural management civil servants and the role of the head of an agency; combine various methods in assessing the cultural management civil servants - Carry out satisfactory the treatment and encouragement policies both in material and spriritual term to cultural management civil servants 4.3.8 Suggestions to the State Remuneration is of great importance to cultural management civil servant, playing a great meaning, having direct impact and of decisive significance to the life and re-production of labor strength for cultural management civil servants In order to increase the income for cultural management civil servant, in the coming years, the State is suggested to innovate the remuneration system toward the switching from the career payment policy of “long live the old man” to the payment by performance, “output” result 25 26 CONCLUSIONS servants are ensured; the professional qualification, skills are basically satisfied the requirements of the assign missions; the moral qualities, professional behavior of of the majority of the cultural management civil servants are maintained relatively well; The performance results are quite good The quality of cultural management civil servants also have weaknesses: The health and body of part of civil servants are not guaranteed; the professional qualifications and professional skills of some civil servants have, in fact, not yet met the requirements; the moral qualities, awareness and professional behavior of a part is not high; the performance results, completion of tasks in some areas are restricted The weaknesses of cultural management civil servants are caused by the following reasons: Some regimes and policies for the cultural management civil servants have some unreasonable issues; The Ministry of Culture, Sports and Tourism has not paid due attention to the training and enhancement of civil servants; The recruitment, employment, evaluation and treatment of civil servants have revealed many inadequacies; a part of civil servants is still lack determination, self effort to strive; the income of civil servants is still low, not meeting the normal needs of life Based on the referring to the experience of improving quality of cultural management civil servants of some countries in the world; evaluate the actual condition of the quality of cultural management civil servants of the Ministry of Culture, Sports and Tourism; fully grasp the views and achieve the objectives set, improving the quality of cultural management civil servants of the Ministry of Culture, Sports and Tourism by 2020 with a vision to 2030 The disertation on “Quality of cultural management civil servants of Ministry of Culture, Sports and Tourism” is of pressing issue both in term of theory and practice at present Culture is all the material and spiritual values of the society which are created by the human being via their practical activities Culture plays the role of spiritual background of the society; contributing to improve the quality of human resources; be the motive and the target for socio-economic development The development of culture must be under the management of the State The force conducting the State’s management of culture is the cultural management civil servants The validity, effectivess of State’s management on culture depends mainly on the quality of the cultural management civil servants of the country The quality of cultural management civil servants is composed of three basic factors: health, body (physical strength); professional qualification, skills (mental power); moral qualities, professional behaviour (strength of mind) The quality of cultural management civil servants depends on the following factors: mechanism, policies of the State on cultural management civil servants; cultural development and international integration of culture; planning, the plan for deb\velopment of cultural management civil servants; the development of education and training system and the rising awareness of cultural management civil servants; the medical development and the self training, health care of cultural management civil servants The quality of cultural management civil servants of Ministry of Culture, Sports and Tourism at present has the following strengths: the health, body of most of cultural management civil in the stable development of the socialist-oriented market economy 27 and deeper and wider international integration, it is necessary to synchronously implement the main solutions Complete the mechanism, policies applicable to cultural management civil servants; complete the planning, the plan for development of cultural management civil servants; improve the health and spiritual condiction for cultural management civil servants; improve the quality of training, enhancement of professional qualification, professional skills for cultural management civil servants; enhance the professional ethics for cultural management civil servants; improve the quality of recruitment, arrangement, relevant employment of civil servants; improve the quality of assessment and treatment to cultural management civil servants

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