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Untitled 0 RELEVANCE OF INFORMATION TECHNOLOGY GRADUATES’ COMPETENCIES TO THE INDUSTRY NEEDS A Dissertation Presented to the Faculty of the Graduate School Southern Luzon State University, Lucban, Que[.]
RELEVANCE OF INFORMATION TECHNOLOGY GRADUATES’ COMPETENCIES TO THE INDUSTRY NEEDS A Dissertation Presented to the Faculty of the Graduate School Southern Luzon State University, Lucban, Quezon, Philippines In Collaboration with Thai Nguyen University, Socialist Republic of Vietnam In Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy in Educational Management Bui Ngoc Tuan (Future) April, 2014 APPROVAL SHEET In partial fulfillment of the requirements for the degree of Doctor of Philosophy in Educational Management, this research entitled “RELEVANCE OF INFORMATION TECHNOLOGY GRADUATES’ COMPETENCIES TO THE INDUSTRY NEEDS” has been submitted by Bui Ngoc Tuan (Future) and is hereby recommended for oral examination DR CONRADO ABRAHAM Research Adviser Approved by the Oral Examination Committee, in partial fulfillment of the requirements for the degree Doctor of Philosophy in Educational Management offered by Southern Luzon State University, Republic of the Philippines in collaboration with Thai Nguyen University, Socialist Republic of Viet Nam DR …………………… Member DR………………………… Member DR………………………… Member DR ……………………… Member DR ………………………… Chairman Accepted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Educational Management offered by Southern Luzon State University, Republic of the Philippines in collaboration with Thai Nguyen University, Socialist Republic of Viet Nam APOLONIA A ESPINOSA, Ph.D Dean, Graduate School WALBERTO A MACARAAN, Ed D Vice President, Academic Affairs Date _ i ACKNOWLEDGEMENT Sincerest appreciation is extended to the following individuals who in their own special ways have made this dissertation a reality: Hon Dr Cecilia Gascon, President of Southern Luzon State University, Republic of the Philippines, for her immeasurable contribution in the development of the joint program of Doctor of Philosophy in Educational Management between Southern Luzon State University and Thai Nguyen University; Prof Dr Dang Kim Vui, President of Thai Nguyen University, the Socialist Republic of Vietnam for his approval in the offering of Doctor of Philosophy in Educational Management program in cooperation with the Southern Luzon State University, Philippines; Prof Dr Tran Van Dien, Rector of Thai Nguyen University of Agriculture and Forestry, for his invaluable assistance in the establishment of the Doctor of Philosophy in Educational Management program in cooperation with the Southern Luzon State University, Philippines; Dr Nguyen Tuan Anh, Former Director of the International Training Center, Thai Nguyen University, for his enthusiasm in the establishment of the Doctor of Philosophy in Educational Management program in cooperation with the Southern Luzon State University, Philippines; The Panel of Examiners, for their remarkable comments, suggestions and recommendations to enhance this thesis manuscript; Dr Conrado Abraham, his thesis adviser, for his unparalleled guidance and advice in conducting this research; The Visiting Professors including Dr.Arivalan, Dr Balakrishnan, Dr Walberto A Macaraan, Dr Lee Kar Ling, Dr W.Johnson, Dr Teresita V de la Cruz, and Dr ii Apolonia A Espinosa and other professors, for sharing their most precious time and abundance of knowledge during the whole duration of this study; The information and communication departments in the provinces: Thai Nguyen, Bac Giang, Bac Kan, Police Bac Kan, National Academy of Public Administration for approving the request to conduct the study; The Graduates – respondents of the study, for their active involvement, without their cooperation, the result of this dissertation could not have been possible; His loving classmates and colleagues, for the endless support and friendship which inspired the researcher to his best in finishing the study; His wife, his son and his parents, for their encouragement, financial, moral and spiritual supports for continuously believing that he can finish the task to the best of his abilities Bui Ngoc Tuan (Future) iii TABLE OF CONTENTS APPROVAL SHEET i ACKNOWLEDGEMENT ii TABLE OF CONTENTS iv LIST OF TABLES vi LIST OF FIGURES viii ABSTRACT Error! Bookmark not defined CHAPTER I INTRODUCTION Background of the Study .5 Objectives of the study Hypothesis Significance of the study .8 Scope and limitations Definition of terms 10 II REVIEW OF RELATED LITERATURE AND STUDIES Research paradigm 35 Relevance and satisfaction .35 III RESEARCH METHODOLOGY Locale of the Study 37 Research Design 39 Population and sampling 39 Research instrumentation 41 Data gathering procedure 41 Statistical Treatment 41 iv Descriptive interpretation of the scale .43 IV RESULTS AND DISCUSSIONS V SUMMARY, FINDING, CONCLUSION AND RECOMMENDATION Summary 69 Conclusions .70 Recommendations .70 BIBLIOGRAPHY 72 APPENDICES 75 Apendices A………………………………………………………………………………… 76 Apendices B……………………………………………………………………………………77 RESEARCH PROFILE…………………………………………………………………….163 v LIST OF TABLES Table1 : Frequency and Percentage Distribution of the Respondents 40 Table 2: Frequency and Percentage Distribution of the units surveyed 40 Table 3: Graduation student capacity about qualifications and skills 45 Table : Specialized capacity of graduation students 46 Table 5: Assessing work ability of graduation students 48 Table 6: Industry’s knowledge requirement to IT graduation students Table 7: Industry’s skill requirement to IT graduation students 49 Table 8: Industry’s working attitude requirement to IT graduation students 52 Table 9: Level Knowledge training needs of industry for IT graduates 53 Table 10: Level Skills training needs of industry for IT graduates 54 Table 11: Level Attitude training needs of industry for IT graduates 54 Table 12: The Mean and Standard Deviation 55 Table 13: Correlations 56 Table 14: The Mean and Standard Deviation 58 Table 15: Correlations 58 Table 16: The Mean and Standard Deviation 58 Table 17: Correlations 59 Table 18: Level of competency and satisfaction of IT graduates and the training needs 60 50 of the industry (Skill and qualities- knowledge) Table 19: Level of competency and satisfaction of IT graduates and the training needs 61 of the industry (Professional capacity - knowledge) Table 20: Level of competency and satisfaction of IT graduates and the training needs 63 of the industry (Work ability - Attitude) Table B 1.1 Reliability Statistics Cronbach's Alpha of Skill and qualities - 75 Professional capacity - Work ability Table B.1.2 : Frequency, percentage and Distribution of the Respondents 78 Table B 1.3: The IT curriculum of Thai Nguyen University 81 Table B 1.4 : Questionnaire for employer survey 85 vi Table B.1.5 SURVEYS FORM LEVEL OF SATISFACTION OF GRADUATES COMPETENCIES 89 Table B 1.6: Online questionnaire 92 Table B 1.7: SURVEYS FORM LEVEL OF SATISFACTION OF GRADUATES 98 COMPETENCIES Table B 1.8: Mean Distribution of the Responses According to Skill and qualities Needs 104 Table B 1.9: Mean Distribution of the Responses According to Professional capacity Needs 105 Table B 1.10: Mean Distribution of the Responses According to Work ability Needs 105 Table B 1.11: Mean Distribution of the Responses According To Knowledge Needs 106 Table B 1.12: Mean Distribution of the Responses According to Skills Needs 106 Table B 1.13: Mean Distribution of the Responses According To Attitude Needs 107 Table B 1.14: Level Knowledge training needs of industry for IT graduates 108 Table B 1.15: level Skills training needs of industry for IT graduates 108 Table B 1.16: level Attitude training needs of industry for IT graduates Table B 1.17: The Mean and Standard Deviation Table B 1.18: Correlations Table B 1.19:The Mean and Standard Deviation Table B 1.20: Correlations Table B 1.21:The Mean and Standard Deviation Table B 1.22: Correlations Table B 1.23: level of competency and satisfaction of IT graduates and the training needs Table B 1.24: level of competency and satisfaction of IT graduates and the training needs Table B 1.25: level of competency and satisfaction of IT graduates and the training Table B 1.25: Da ta industry’s need Table 126: Data graduates need 109 109 111 111 112 112 113 113 114 116 116 131 vii LIST OF FIGURES Figure Competencies model 23 Figure Research diagram 35 Figure Location of Thai Nguyen University 37 viii INTRODUCTION According to international assesment agencies on Information Technology and Communication, Vietnam has informantion technology and communication development index (IDI) ranking at 86 out of 161 nations and rank 4th position in Southern East Asia (2012) Networked Readiness Index (NRI) of Vietnam ranked at 84 out of 144 nations and 5th position in Southern East Asia in 2012 Regarding to information technology industry, Vietnam ranked at 8th worldwide on software processing activities (according to Tholon Corporation, 2011), stays on top ten nations in Pacific Asia and top thirty worldwide (according to report of Gartner Corporation in 2012) Vietnam has been highly considered on public service and application of information technology on State Agencies For the norms of electronic Administration/Government, Vietnam has been classified at 4th position in South East Asia and 81 out of 190 nations in 2012 Regarding human resource quality, Vietnam has ranked at 101 out of 161 nations in 2012 and highly considered on education qualification of mathematics and scientific subjects Nowaday human resource on information technology is not only very limited in number in Vietnam, but it is also lack in the world Now the world is in shortage of million engineers on information technology (IT) And in Vietnam demand of humand resource on software industry (PM) has been drammatically increasing From 2011 to 2015, Vietnam is estimated to need about 20.000 - 25.000 engineers on IT While education and training capacity of human resource on information technology provides about 34.448 engineers, 41.048 ones in 2010 and 2012 respectively.In fact number of qualified IT enginners under employer’s requirements are even much smaller According to employer’s statistics database, Vietnamese IT engineers are very weak in communication skill, professional working style, and English proficiency Moreover, about 64% of human resource is weak in group working ability Thus they could not integrate and adapt to employer’s standards after being recruited Up to 71% graduation students have not adapted to technology advance change, 90% foreign language insufficient students Therefore Vietnamese IT staffs could only utilise 60% their capacity and big obstacles for enterprise’s recruitment ix 3 5 5 4 3 5 5 5 4 4 4 4 4 3 4 4 3 5 4 3 4 5 5 4 3 3 3 4 3 5 3 5 4 5 5 4 4 5 4 5 4 3 4 4 4 3 5 4 4 5 3 5 4 5 5 4 4 4 4 4 5 3 5 4 3 3 5 5 4 4 5 5 5 4 4 4 4 4 3 5 4 3 5 4 5 5 5 5 3 5 4 4 4 4 5 4 4 4 151 3 4 5 4 4 5 4 5 4 4 5 5 4 4 4 3 3 5 5 3 5 4 5 3 4 4 4 4 4 4 3 3 5 4 4 5 5 4 3 4 4 5 4 3 4 4 3 5 3 5 4 5 4 4 4 4 4 3 5 4 5 4 3 4 5 4 4 4 4 4 4 5 3 4 4 4 4 4 4 3 5 5 4 4 4 4 4 4 4 4 4 5 4 4 4 3 5 5 4 4 4 4 5 4 5 4 4 4 4 4 5 4 3 4 3 4 4 4 4 4 4 4 4 5 5 3 4 4 4 4 3 4 5 4 4 4 4 4 5 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 5 4 5 4 4 4 4 3 4 4 3 4 152 4 4 4 4 4 5 4 4 4 4 4 5 4 5 3 4 4 4 4 4 5 5 4 4 4 4 4 4 4 4 3 3 4 4 4 4 4 4 5 5 4 4 4 5 5 4 4 4 3 4 4 4 4 5 4 4 3 4 3 3 4 4 4 4 4 4 4 4 5 4 4 4 4 4 2 4 5 4 4 3 4 4 4 4 4 3 3 4 4 4 4 5 3 4 5 4 3 4 4 3 4 4 3 4 3 3 4 5 3 5 5 4 4 3 4 3 2 3 4 4 3 4 3 4 3 3 4 4 3 4 4 4 3 5 4 3 4 4 5 5 5 3 3 4 4 3 3 4 4 4 4 4 4 4 5 5 4 3 3 4 2 4 5 3 4 4 4 3 4 5 4 153 4 4 3 3 4 5 3 4 4 4 4 4 3 4 5 4 4 4 4 3 3 4 4 4 5 3 4 4 3 4 3 4 4 3 3 4 3 4 3 4 4 5 4 4 4 5 3 5 4 3 4 4 3 4 4 5 4 3 4 3 3 4 3 3 4 2 4 4 4 4 4 4 4 5 5 4 3 3 4 4 4 3 5 4 3 3 4 4 4 5 5 4 5 4 4 4 4 4 4 4 4 4 4 3 4 4 4 5 3 5 5 4 4 4 4 4 4 4 3 4 4 4 3 5 3 5 4 5 4 4 4 4 4 4 4 3 4 4 4 5 5 5 4 5 4 3 4 4 3 4 4 5 4 4 3 3 4 4 4 4 5 4 5 4 5 4 4 4 4 3 4 4 3 4 4 4 5 3 5 154 4 5 3 4 4 4 4 5 4 3 3 4 4 4 5 3 5 4 5 4 4 3 4 3 4 4 5 4 3 3 4 4 3 5 3 5 5 4 4 4 4 4 4 3 5 4 5 3 5 4 5 3 4 4 4 4 4 4 4 3 3 4 3 4 5 5 5 4 4 4 4 4 4 4 4 3 5 4 4 5 4 5 5 4 4 4 4 4 4 2 3 4 4 4 2 4 4 Professio nal capacity: -Ability and willingne ss to change? 3 4 4 4 5 4 Work ability: Leadersh ip, manage ment? 4 5 4 4 4 4 4 4 4 Work ability: Ability resolve conflict s? 4 4 4 4 4 4 4 5 4 4 4 4 4 Work ability: Ability resolve conflicts ? 4 5 3 5 4 4 4 4 5 4 3 4 4 Work ability: Analytica l? 3 3 4 3 4 4 4 4 5 5 3 3 4 Capacit y to work under High pressure ? 5 5 4 4 4 3 4 4 4 155 5 5 3 4 5 3 3 3 4 5 4 2 4 5 4 3 4 4 4 5 4 4 4 Overall commun ication abilities ? 4 4 4 4 4 4 Indepe ndent Worker ? 5 5 3 4 4 4 5 4 Team Work/Te am Player? 2 4 4 3 2 2 2 4 Proble m Solving Skills 4 Work ability:Negotia tion skills 4 4 4 3 4 4 4 2 4 4 4 4 4 5 4 3 4 4 4 4 3 5 4 4 4 4 4 5 4 4 4 4 4 4 4 4 3 4 4 5 4 4 4 3 5 4 4 2 3 4 4 3 5 2 3 4 5 4 4 4 4 4 4 4 4 4 5 4 5 4 4 4 4 4 5 4 4 5 3 4 4 4 4 5 4 4 4 4 4 5 4 4 3 4 4 5 4 5 4 3 5 4 4 5 156 4 4 3 4 4 4 4 4 5 3 3 5 4 4 4 5 3 3 2 2 3 3 2 2 3 3 2 3 2 3 3 2 2 4 4 2 3 1 1 4 1 2 3 2 2 2 2 2 2 3 4 4 3 4 4 5 4 5 4 3 5 4 4 5 5 4 4 3 4 4 4 4 4 5 3 3 5 4 4 4 5 4 3 4 4 3 5 5 4 4 5 4 4 5 4 5 4 4 4 4 4 4 3 5 5 5 4 4 3 4 4 4 3 4 4 4 5 4 5 5 4 4 3 5 3 3 4 4 3 4 3 4 4 3 5 4 4 4 4 4 4 3 4 4 4 4 4 3 5 5 4 5 4 4 4 2 3 3 2 4 3 5 5 5 4 5 4 4 4 4 3 3 157 3 3 3 4 2 5 3 5 5 3 4 4 5 4 3 3 3 2 2 3 3 2 1 3 2 3 3 2 4 2 2 3 3 2 4 3 3 2 2 4 2 4 2 2 4 3 3 3 2 4 3 5 5 5 4 5 4 4 4 4 3 3 3 3 3 4 2 5 3 5 5 3 4 4 5 4 3 5 5 4 5 5 5 5 3 5 3 3 5 4 4 5 5 3 4 5 4 4 4 5 4 5 5 3 5 4 4 5 5 3 5 4 5 4 4 4 4 4 4 3 5 4 4 5 4 3 4 5 4 5 4 4 4 4 5 3 4 4 4 4 5 4 4 5 5 5 4 4 4 3 4 4 4 4 4 5 3 5 5 5 4 3 4 4 5 4 3 4 4 158 5 3 4 5 4 5 5 3 4 3 2 3 4 4 2 1 3 3 2 2 3 3 2 2 3 3 2 2 3 3 2 2 4 3 4 4 2 4 3 4 4 4 4 5 3 5 5 5 4 3 4 4 5 4 3 4 4 5 5 3 4 5 4 5 5 3 4 3 2 3 4 4 4 5 5 4 4 4 4 4 4 4 4 4 3 3 5 3 4 5 5 4 5 4 4 4 5 4 4 4 3 5 4 5 4 4 4 5 5 4 4 4 4 4 4 4 4 4 4 3 4 4 5 5 5 4 5 4 4 5 4 4 4 4 4 4 4 3 4 5 5 4 4 3 4 3 4 3 4 4 3 4 4 4 5 5 4 3 4 3 3 4 4 4 4 3 3 159 4 5 4 4 4 4 4 1 4 4 3 4 4 3 3 4 3 3 2 2 2 3 3 2 1 2 3 3 4 3 4 2 2 4 4 5 3 4 3 4 3 3 4 4 1 4 3 3 4 4 4 5 5 4 3 4 3 3 4 4 4 4 3 3 4 4 5 4 4 4 4 4 1 4 4 3 4 4 3 3 4 3 3 4 3 4 4 4 4 3 4 5 4 4 4 4 4 4 4 3 3 4 4 5 4 4 2 4 5 4 5 5 4 3 4 4 4 4 5 4 5 3 3 4 5 4 4 5 4 4 5 4 4 4 4 4 4 5 3 5 4 5 4 4 3 4 3 3 4 4 3 4 5 3 5 4 5 4 4 3 4 4 3 4 4 3 4 4 5 2 5 5 4 4 4 160 4 3 3 3 4 4 4 4 4 3 4 3 4 3 3 3 3 4 4 4 4 3 4 3 3 3 3 3 5 3 4 4 3 4 4 3 4 4 3 4 4 2 2 4 4 4 4 4 4 3 4 4 3 4 4 3 4 4 5 2 5 5 4 4 4 4 4 3 3 3 4 4 4 4 4 3 4 3 4 4 4 4 5 5 4 3 3 4 4 3 4 5 5 5 5 4 4 4 5 4 5 4 3 3 5 4 4 5 3 5 5 5 4 4 4 4 4 4 4 4 5 4 4 5 5 5 5 4 3 4 4 4 5 4 3 3 4 4 4 5 5 5 5 4 4 4 3 3 3 4 4 3 2 3 4 4 3 5 3 5 4 5 5 4 4 4 4 4 4 3 3 4 4 4 4 5 3 5 5 5 4 161 4 3 3 4 5 4 3 3 3 5 4 3 4 5 5 4 5 4 2 3 3 1 2 2 2 3 3 3 4 3 3 3 3 3 4 4 4 4 4 3 3 4 4 4 4 3 3 5 4 4 4 4 4 4 3 3 4 4 4 4 5 3 5 5 5 4 4 3 3 4 5 4 3 3 3 5 4 3 4 5 5 4 5 4 3 4 4 4 4 3 4 3 4 3 4 4 2 5 4 4 5 3 4 162 4 4 4 3 3 3 3 4 2 5 3 4 4 4 RESEARCH'S PROFILE BUI NGOC TUAN – FUTURE A PERSONAL DATA Status: Buddhism Age: 53 Date of Birth: April 02, 1961 Place of Birth: Dinh Hoa districts, Thai Nguyen province Address: Quang Trung streets, Thai Nguyen city Phone/Mobile: (0843656787) +84912239370 Email: bntuan@ictu.edu.vn Father: Bui Van Thang Mother: Nguyen Thi Dinh B EDUCATIONAL ATTAINMENT Degree School Year Graduated Ph D Ed Southern Luzon State University 2014 MAED Ads Thai nguyen University 2005 BASED Viet Bac Pedagogical University 1985 Secondary Dinh Hoa High schools 1979 163 Elementary Trung Hoi Elementary School C ELIGIBILITIES Licensure for teacher (LET) 1975 1985 D WORK EXPERIENCES THAI NGUYEN UNIVERSITY 2026-2014 Information teacher University of information and communication technology Information teacher THAI NGUYEN UNIVERSITY University of information and communication technology 2002-2005 1989-2001 Math teacher High school Dong Hy 1987-1989 Math teacher High school Dong Hy 1985 -1987 Army officers E66, F10, corps E POSITIONS HELD 1987-1989 Secretary of delegation High school Dong hy 1989-2001 Group leader of mathematics High school Dong hy 2001-2005 Deputy Head of Department University of information and communication technology 2005-2014 Head of Department University of information and communication technology 164 165 ... Conrado Abraham, his thesis adviser, for his unparalleled guidance and advice in conducting this research; The Visiting Professors including Dr.Arivalan, Dr Balakrishnan, Dr Walberto A Macaraan, Dr... obtain throughout our life by way of education This assists scientists in inventing equipment and devices, resulting in a high technology nowadays The more developed life becomes, the more necessary... and implementing the VIBrand 2012 on a larger scale, with a hope to bring about a greater impact Together with the VIBrand, the Ministry of Information and Communications is conducting several