NHAN THU''''C CUA SINH VIEN VE VAN OE BAN QUYEN TIEP CAN TU" GOC DO T A I NGUYEN GIAO DUC MO ThS Nguyen Chi Trang Tn/cfiig Dgi hpc KHXH&NV, Dai hpc Qudc gia Ha Ngi Tdm tat Hiin nay, van de ban quyin dang[.]
NHAN THU'C CUA SINH VIEN VE VAN OE BAN QUYEN TIEP CAN TU" GOC DO T A I NGUYEN GIAO DUC MO ThS Nguyen Chi Trang Tn/cfiig Dgi hpc KHXH&NV, Dai hpc Qudc gia Ha Ngi Tdm tat: Hiin nay, van de ban quyin dang nhan dudc sif quan tam cua nhieu ngu&i cic Hnh vu'c, cdtiiu'vien Bii wet phin tich viec tuan thu bin quy&i cua sinh viin tif goc tii nguyen giio due md Trin sd khao sat thut bang, tim nguyin nhan dan den viic vi pham ban quyin sinh viin, tie gia de xuat mot so giai phap nham ning cao nhin thu'c eua smh viin vdi van de bin quyen TUflthoa: Ban quyen, sinh vidn, nh$n thyc, tdi nguydn giao dye md Abstract: At present, copyright issues are receiving attention of many different fields, induding the library sedor The artide analyzes students' compliance with copyright regulations from the perspective of open educational resources Based on a survey of the real situation and findings about causes of copyright InMngements among students, the author proposes some solutions to raise awareness of students about copyrigh Key words: Copyright, students, awareness, open educational resources Md dau Mgt nhiing rao can Idn nhat eiia vide chia sd, phd bidn tri thyc frong thd gidi sd hien ehinh la van de bdn quyen Trong the gidi sd, mdi trudng todn cdu hoa, nhu c3u chia se fri tiiiit va viee xoa bd bat binh dang thdng tin id didu hdt sye can thidt Vi the, viee truy cap md ddi vdi eae ngudn tai nguyen thdng tin trd xu hudng phat trien khdng t h i thieu nham muc dich tao mdi frydng t y va binh dang tiep can gido due, dde biet la giao due dai hpe Xu hudng "fruy cap md" ddi vdi eae ngudn hpc lieu thdi gian gan day dUde nhic den thudng xuyen va frd mdt "eudc cdch mang" ve tinh md ddi vdi tai nguyen gido due Da eo nghidn ciiU chi tam quan frpng, ldi ich ciia tdi nguyen giao dye md (open edurational resources - OER) d ^ vdi qua trinh dao tao va nghien CCAJ trUdng dai hpc Tuy nhien, viee phdt tiien OER ciing dang duhg tn/dc nhffng Idid khdn, nhat la van de ban quyen Tap chi THir VIEN V I | T N * a Wet Nam, mac dii Nha nude da ban hanh nhieu van ban quy djnh vd bdn quyen, nhien vige tuan thii ban quyen cac tinh vUe, nhat la frong giao dye vd dao tao van edn bat cap Tinh trang vi pham ban quyen van dien ra, ddc bidt sinh vien Cau hdi ddt la \iee tuan thu ban quyen ciia sinh vien dang dien nhy thd ndo? Cd nhuhg nguyen nhdn ndo din ddn viec vi pham ban quyen sinh vien? Can ed bidn phdp gi gdp phan nang rao nhgn thffc ciia sinh vien ve van de bdn quydn? Nhuhg cau hoi se dUdc giai quydt tren ed sd nghien effu khdi quat ve OER va vigc khao sat 100 sinh vien tn/dng Dai hgc Khoa hgc Xa hdi va Nhan van, Dgi hgc Qudc gia Ha Npi Tdi nguyen giao due md va van de ban quyen Trong linh vyt xa hdi, tinh md dUdc cho la "sU ty sff dung, ty ddng gdp vd ty chia se" [8] Tac gia Walker cho rdng "md" la tien idi, hffu feh, cd the chi fra dUdc, cd the tri va san cd 3(71) 29 eho tat cd ngUdi hpc va gido vien tren the gidi; tae gid Daniel lai cho rdng md bao gdm bdn yeu td, la: cd tiie truy egp, tudng tiiieh, dUdc eong nhdn vd eo thd chi fra dudc; tae gid Fotte eho rang md la sU b/ vdi viec: tu ehep, ty ehinh suci, ty ddng gdp lai, ty ddng gdp lai phien bdn chinh su^ [1] Thugt ngff "md" dudc hilu mdt each c3iung nhat ia nguon tai nguydn dUdc truy cap, sy dung mdt each khdng phdn biet bdi tat ca moi ngudl vd eo the dyde su^ ddi, chia se Dde truhg ciia b'nh md la giai quyet cae rao can ve mat ky tiiugt, kmh te vd phap ly vide sy dung OER [9] Trong hoat ddng giao dye, tinh md cdn Id "sU loai bd cae rdo cdn cd till loai tirr cdc cd hdi va sU edng nhan de tham gia vdo vide hpc tdp edc ed sd giao dye, hay Id sy phdt frien va ap dung cdc OER" [8] Hay noi gpn hdn, tridt 1'^ ciia gido due md id eho - nhgn sy cho - nhan dya tren nguydn tac Id "hdp tac, se ehia mang h'nh edng ddng" [5] Tridt 1^ md d day Id sy ty do, mien phi nhuhg khdng cd nghTa td l^dng ed dieu kien di kem, dieu kien ay chfnh Id "giay phep md" va sU ghi cdng ciia tae gia sii dung Tff gdc dp eiia friet 1^ md, cd the hieu truy cap md la vigc lam eho tai lidu dUdc fruy cap ty do, phd bidn rdng rai Truy cap md lam gia tang hieu qua sy dyng tdi lieu cdng ddng thi nghiem dude phep truy cdp, sy dung lai, dich va siia ddi ehiing mdt each ty eho myc dich gidng day, hpe tgp vd nghidn cffu thdng qua Internet [2], Khi van dgng chidn djch "Di vdi Md" (#goOpen) bdng tai nguydn gido due, Bp Giao dye Hoa K^ eho rdng "Tdi nguyen giao dye dUde cap phep mcf Id cae ty lieu hgc tgp, co t h i dUde sy dung cho vide dgy, hgc vd ddnh gia ma klimg cd chi phi Chung CO t h i dudc siia ddi va dUdc phan phoi lai ma khdng vi pham eae luat ban quyen" [8] Theo UNESCO, OER Id "bdt cy tai lieu giao due nao nam pham vi/ mien rang edng hogc dutfc phat hanh theo mdt giay phep md, bat cii cung CO thd chdp, sy dung, sira ddi vd chia se mgt each hdp phap eae tai lieu nay" [10] Tac gia se sy dung quan dilm vd OER md UNESCO dUa ra, bdi xet etio eiing thi OER la dang tai lieu md ca nhan diing de tiep cgn phyc vy cho qua frinh ty hpc, ti/ nghien euU, dude kilm soat, sff dung mien phi tren cd sd giay phep md, dong thdi the hien dung y nghe quan frgng cita OER chinh id pha bd rao can v& mat phdp ly thdng qua viee xay dUng cdc giay ph^ md (Creative Commons - CC) Cdc giay phep CC ddi vdi tU lieu lan iSu tdn dutfc xuat ban vao nam 2002, phat tileri nhanh va dubt sy dyng phd bien Co giay phep tidu chuan bao gom: CC BY (Ghi cdng), CC BY-SA (Ghi edng - Chia Ty gdc truy cap md, khai niem OBI cung se tydng h/), CC BY-ND (Ghi cdng - Khdng eo phai dudc xuat hign OER la khdi nidm dydC du^ vao sinh), CC BY-NC (Ghi cdng - Phi ttiutflig mat), GC BYnam 2002 tiidng qua sang kien OER dau tidn trdn NC-SA (Ghi odng - Phi tiiudng mat - Oiia se tutSig the gidi ciia Vien Cdng nghe Massachusetts MIT bj), CC BY-NC-ND (Ghi cong - Phitiiudngmai - Khdng vdi mong mudn ngUdi sy dyng fren todn the gidi eo phai sinh) Giay phep khac nghTa la miitdo ed the truy cap mien phi vdotoanbp ndi dung giang ti/do eua tiing giay phep la khae [8] day ciia 50 mdn hpe Idn web thdng qua Internet Tff xuat hien den nay, fren thd gidi xuat hign Giay phep CC tuan thu cdc khung phdp ly ve sd nhidu quan diem khde vd hinh tiianh hai xu hijU tri tue va ed gid tri phap ly ti^n todn eau, hudng tiep can Xu hudng thy nhat tidp can OER giiip tac gta t y quydt djnh viec edng bd tac phdm mdt each tdng the ty ndi dung, cdng eu thidt lap, aia minh theo pham vi ma minh cho phep va ngUcii phan mem den nen tdng edng nghe va xu hudng sy dung biet dUdc minh tiep can/ ehia se tae pham thy hai tiep can OER chii yeu thdng qua hoat d mdt nao [5] Vi vay, viec tao cac loai dpng phat friln ndi dung [3,5] giay phep md da giiip ngut^ sff dung frdnh dudc nhijhg vi pham ve van dd ban quyen, tao ndn sy ttf Neu can cH vdo fridt ly md da dUdc de cap d viee hep can, khai thac vd chia se tri thiit frdn, OER dudc djnh nghia d myc dp rao hdn Do Id tap hdp CO to chyc cac bai giang, ljch hpc, danh Ty nhuhg phdn tich neu trdn, c6 t h i khdi quat myc tai lieu tiiam khao, bai tap ve nha, bai thi, bai ba ddc diem quan trpng vd OER: (1) OER phye vu 30 hieu qua cho hoat ddng giang day, nghien ciJu vd hpc tap cua ngUcfi dgy va ngudi hpc; (2) OER la buy cdp md vd hoan toan mien phi trdn cd sd tuydn bd bSng hd thong giay phep md; (3) OER tao mdi trudng sydyng minh bach, tiidng suot, ddm bdo\re m ^ lugt phap Chinh dieu giup OER tranh dyde vide vi pham ban quyen hien rao Tuy nhidn, quydn chep dUde eoi la "mdt nhffng quyen tdi sdn cd ban va quan trpng eiia moi tac gia, ehii sd huU tdc phim va quyen dffdc bdo hd theo quy dinh ciia phdp ludt" [7] Thu'c trang viec tuan thu ban quyidn ciia sinh vidn Vidt Nam, bdn quyen/ quyen tac gia dude quy djnh ehi tiet bung Bp Luat Dan sy 2005, Lugt Sd huy tri tue va Nghj dinh ciia Chinh phii quy djnh ehi tiet va hUdng din thi hdnh mdt sd dieu ciia B$ ludt Ddn sii, Luat Sd hijU fri tue ve quyen tac gia va quyen lien quan Theo do, quyen tac gid la quyen ciia to chut, cd nhan dS vdi tac pham minh sang tgo hoac sd hull, bao gdm eae quyen: quydn nhdn thdn, quyen tai san Nhuhg nam qua, tinh frang vi phgm ban quydn diln d hau het cae Finh vyc vdi nhieu hinh thiit va mye khac nhau, cd ITnh viic giao due va dao tgo Hdnh vi xdm pham quyen tae gid dUdc hilu la viee chep lai eae tac pham ciia ngudi khae ma khdng xin phep, thgm ehi trich dan/ trich ngudn cdc cdng trinh khoa hgc cua ngydi khac md khdng ghi edng tac gid tao [7], Ty each hiai tren, eo t h i nhdn dien cac hanh vi vi pham quyen tac gia sinh vien nhu": nhan bdn, sy dung va phdn phdi eae bdn ehep idu ty tai lieu goc md khdng xin phep, trich dan ngudn nghien ciili khoa hpc, ghi am/ chyp hinh bai giang eua gidng vien frdn ldp De cd cd sd danh gia thyc trang viec tudn thii ban quyen frong sinh vidn hidn nay, tac gid da tien hanh khao sat 100 sinh vien trydng Dai hpc Khoa hpe Xa hdi vd Nhan vdn, Dai hpc Qudc gia Ha Ndi Biiu dS I C^di thiit ma sinh vien thUSng s&dung deed dutfc tai lieu Khi dUdc hdi vd cdc cdeh thdc de ed dyde tdi lieu, 58% sinh vien ly^ chgn sydyng cae ban chip Idu tff tdi lidu gdc, 25% sinh vien ty di mua tai lieu tai eae nha sach, 15% sinh vien den thU vidn d l ddng k? mUdn tai lieu vd chi cd 2% sinh vien Igi sff dyng cac hinh thye khac Ve trich din ngudn nghidn c&u ithoa hgc cua sinh vien Trong nghidn ciiu khoa hge, viet nidn ludn hoac khoa luan tot nghigp ciia sinh vien, vide thu^ nhdn ket qud nghidn cirtj ty eae tdc gia di trude de lam edn cy ehi^g minh dio luan di&n cua minh id dieu het syc can thiet Vi vgy, frich din theo each tryt tiep hoac gidn tidp Id yeu cau khdng till thieu sii dung ^ tyi&ng, quan diem, tii tiiiit eiia nguffi khde nghien ciili ciia minh iCiao sdt cho thay sinh vidn thudng ehep bai vidt ciia tae gia md khdng cd trieh dan ngudn, hoac trich din cac bai viet tii* ngudn khdng xac djnh ti^n Intemet (46%), ddc biet cdn mdt bd phgn sinh vien khdng bao gid trieh dan tai lieu Idm eae nghidn ciiU (10%) Vd vide nhan ban va sit dung cac ban chdp iau tee thi lieu gdc ma khdng xin phep tie gia Vigc vi phgm ban quyen dien cdng khai bang vide ehep, nhdn lian vdi sd luUng Idn tff tai lieu gdc Chiing ta khdng phu nhan nhffng thdnh ma cdng nghd in an dem lai Djeh vy in an ddi vd phdt friln keo theo nhu rau ve chep tdng Bieu W#c ttkh dan ngudn nghiin cuii khoa hoc cua x'nh viSn Tap chi THU VIEN VIET NAM 3(71) 31 sy cap nhdt ndi dung tai lieu thU vidn ciing chua kip tiidi (52%) Tgi Khodn 2, Dieu 25, Nghj ^nti 100/2006/ND-CP 21/9/2005 eiia Chinh phii, thy Chung ta Widng phii nhdn nhuhgtienbd ma khoa vien chi dyde quyen chep khdng qua mpt ban hpe cdng nghe dem lai cho cudc song ngudi nham muc iWdi nghidn o/U va thy wen khdng dudc Vide ap dung cdc phudng tidn giang day cua giang ehdp, phan phdi ban tae pham tdi cdng vien da dude trien khai hieu qud, lam cho bai gidng chung Vdi quy djnh nay, viee dap ffng ve tai lieu ciia giang vidn tiiem sinh ddng, gid hpe eiia sinh eho sinh vidn oia thy vien gap khd khdn Chinh vide vien cung trd ndn hdp dan Bdi giang ciia gidng sinh vien thieu ngudn tai lieu gdc va ehua dUdc cgp vien id mdt phan ngi dung chUdng trinh ciia nhat thudng xuyen ty tiiU vidn nen phan Idn sinh mdt mdn hpc dudc trinh bayfrUdcsinh vidn, dUdc vidn phai di tim tai lidu d ngoai bang each chep coi Id sdn pham tri bid vd edng siit lao ddng ciia hogc ty tim fren mang va tai xudng mgt phan hay giang vien._Tuy nhien, vdi sy phat triln eiia edng toan bd tdi lidu chua dffdc phep eiia tae gia nghe thi viec vi pham t>an quydn dot vdi bai gidng ciia giang vien thUdng xuydn xay ra, 65% sinh vidn De xudit giai phap nhSm ndng cao nhgn dUdc hdi tiiich chup anh, ghi dm tiiam dii quay dip thyc cua sinh vidn vdi van de ban quyen bdi giang eiia gidng vien hdn la cam cui ghi chdp De gdp phan va nang cao nhan thut ciia sinh ty dau ddn cuoi vien ddi vdi van de bdn quyen nham mye dich thyt hidn cdng vide tgo lap, quan ly, truyen ba, Nhy vgy, van dd tuan thu ban quydn eiia sinh phd bidn va chia se OER eae trydng dgi hpe, vidn vin edn bat cap Thdng qua khao sdt vd ty gdc dp oia cd nhan, tac gia cho rang cd hai nguyen ehiing ta can cd de xuat "md" tff nhdn thOt den nhan ehii yeu dan den wee vi phgm bdn quydn hdnh ddng ciia eae cap lanh dao, quan ly den can bp, giang vien va ngudi hpe sinh vidn: Ve hanh vi ghi am/ chw hinh bai giang c^ giang vidn - Thu' nhat, nhdn thyc ciia sinh vien vd van dd vi pham ban quyen chUa thUc sy ro rang Ddi hg vi pham bdn quyen ma khdng bidt minh vi pham d dau hp sy dung tdi lieu - Thu"hai, vide tudn Oiii ban quyen d Viet Nam chua chat ehe DUdng nhu" ciing khd d l xdc djnh ioi hoan todn chii ydu tiiupe ve sinh vien Sinh vien c6 the eoi la ddi tUdng gian tidp tidp tay cho hanh vl vi pham bdn quydn Sinh vien can sach gia re hode diing sadi photo eho nhffng mdn hge ed thdi lUdng ngan hogc cd ndi dung khdng qua quan trpng vdi nganh hpc ciia minh [6], ndn hp tim ddn cae dia hang photocopy de mua ban, sy dung Ban than cae dia hang photocopy md d l dap ffng nhu cau ay lai Ididng bj qudn 1^ bdi Nhd nude ndn sdch photo dUde bay ban ty va edng khai - Thiy ba, si dapffngciia cdc cd quan thU vien - thdng tin frong frydng dai hpe chua Idm thoa man nhu diu ciia sinh vien ICiao sat y Iden cua sinh vidn, ehiing ta thay dUdc nguon hge lieu phuc vu cho hgc tap va nghien cuU danh eho nhu cau cua ho dudc cac thy vien phuc vu chu^ day dii (55%) vd 32 Ddi vdi sinh vidn, hp can dffdc ddo tao de hieu vd tnet ly md, phan mem, dudc hudng din khai thdc OER tn/dng dgi hpe Ban than sinh vien nen dudc khuyen khieh va chii ddng chia se ngudn tai lieu eiia ban thdn vd cd y thyc vigc ty tao OER phue vy hpe tap va nghien cuU Ddi vdi cac cap lanh dao va quan ly, can co nhan thye mdi ve phat trien OER, tff dd xay dung OER mdt cdc^ phong phii, chat lUdng, tdng kha nang ket ndi, chia se, sii dung/ tdi sff dung Ben cgnh do, dau tu cd sd vat chat, tang cdng nghd, phan mem, nguon kinh phi thieh dang d l sd hoa tai lidu, tgo truy cap md, thUe hign cdc chinh sach ddi vdi OER, ty tuydn truyen den cae giang wdn, can bg giup hp eo hilu biet diing ddn ve OER va dp dgng vao thye tien ciia qua trinh giang dgy, nghien cuU Ddi vdi ngUcfi Idm thy vidn, can thudng xuydn frau ddi kidn thffc, hilu bidt vd Luat Bdn quydn, Luat Sd hCiU fri bjg, cdc loai giay phep truy cap md d l kjp thdi dd xudt hudng xii ly tru'dc eae hien tydng vi phgm/ an cap bdn quyen ddi vdi nguon thdng tin sd noi ehung, OER ndi ridng Dieu quan trpng nhat vin Id vide thuc day tff ehia se frong mdi tn/dng hpc thudt Nhu" vgy, cd thd hinh dung md hinh tnen khai OER frong thyc td nhu sau: OERdUdc tao blng each giang vidn hay ngUdi idm thU vidn gan cae giay phep CC Idn tai lieu ngi sinh, bai giang ciia minh va chia se Idn "kho tai nguyen OER" de ngUdi hpc hoac giang vien khde b'm kiem, tiep tue chia se Nhu vdy, md hinh cd ldi idi thidt tiiye khdng ehi vdi giang vien/ ngu'di lam thU vien ma cdn cd sinh vien Theo do, vai tro ciia gidng vien hay ngudi idm thU vien la rat quan frgng vi ho dam bao OER dypc phat trien manh me va hidu qua [4] Ddi vdi sinh vien, bdng vide gan giay phep CC, hp eung ed thd chia se cac tilu lugn, khod ludn tdt nghiep ciia minh len kho tai nguyen d§ sinh vien khac sy dyng lam tai lieu tham khao cho bdn than frong hpc tdp, nghidn effu Cang nhidu ngUdi tao lap, chia se, OER se thffc sy phat huy hidu qua, giam thieu ti'nh ti^ng vi phgm ban quy&i hidn Md hinh thod man day dii eae gidi phap ma tae gia de xuat d phia fren Ket ludn OER dem Igi nhieu ed hdi cho gido dye dgi hpc Viet Nam, nhuhg eung dffng tn/dc khdng it thach thffc de phat tnen, co van ^ bdn quydn Viee thUe thi, tuan thii ban quyen frong iinh vyt giao dye va dao tao vin cdn bat cap Tlnh frang vi phgm ban quyen eiia sinh vidn van diln va can khac phyc bang cac giai phap "md" tff nhan thffc den hanh ddng t y edc lanh dao, quan I'/' ddn can bp, gidng vidn va sinh vidn nham tao mdi trydng binh ddng, ty frong tao lap, chia se dong va phat trien giai phdp cdng nghe" - 2015 Tr 210-220 TruVng Minh Hoa Hgc liiu md va vai tro cua hgc liiu md dao tao nganh hgc Thdng tin ThU viin tai cie bv&ng dai hgc d Wet Nam II Thdng tin va TU lieu - 2016 - Tr 20-32 Ddu Mgnh Hoan Vai tro eua giio vien su" dung va san xuat Hi nguyen giao due md II Ky yeu Hdi thao "Trien khai tdi nguyen giao dye md: Ban quyen va Giay phep md" - 2017 - Tr 37-46 D S Vdn Hiing Tong quan ve hoc lieu md va nhan dang eic y&i to tac ddng den viec xay durig va chia se hgc lieu md de tnfdng d^i hgc Viet Nam II Ky yeu Hgi thao "Xay dyng nen tang hpc lieu md cho giao dye dai hpc Viet Nam: Dd xuat chinh sach, tao lap cdng dong va phat biln giai phap cdng nghe", - 2015 - Tr 80-106 Khanh Linh Van de vi binh luan: Bin quyin vi tui ben sinh viin http://www.hcmulaw.edu.vn/ hcmulaw/index.php?option=eom_content&view=art icle8iid=13924&catid=762&Itemid=203 Tran Viet Long Vi pham quyen tic gia dc tnfdng Dai hoc d Viet Nam http://www.hcmuiaw.edu.vn/hcmuiaw/index.php?option=com_content&view=artide&id=13920&catid=761 Le Trung NghTa Tong quan vi tai nguyin giao due md vi dUdoin mot kich ban tudng iai cua giio due Viet Nam II Ky yeu Hpi thdo "Xdy dUng nen tang hgc lieu md cho giao dye dgi hoc Viet Nam: De xuat chinh sach, tao lap cdng ddng va phatfriengidi phap cdng nghe" - 2015 - Tr 107-144 Bueno-de-la-fuente, 6., Rotiertson, R J., Boon, S., Jisc, C, and August, C The n^/es ofiibranes and information professionals in Open Educational Nguyen Huy Chu'dng Cac mo hinh ben Resources (OER) initiatives Survey Report - England: vSrig cua tii nguyen giao due mdi/ Ky yeu Hdi thdo Centre for educational technology and interoperabil"Xay dung nen tang hoc lieu md cho giao due dai ity standards, 2012 hoc Viet Nam: De xuat chinh sach, tao lap cdng 10 UNESCO What are Open Educational Resource dong va phat trien giai phap cdng nghd" - 2015 (OERs)? http://wvifw.unesco.org/new/en/communiTr 34-45 cation-and-inf Nguyen Thj Odng Hgc liiu md bin (Ngay toi soan nhan bii: 15/01/2018; Ngiy phin trinh hiin thi/c hoa xa hdi bi tiiu'c II Ky yeu Hdi thao biin danh gia: 19/3/2018; Ngay chap nhan dSng: "Xay dyng nen tang hpc lidu md dio giao due dai 26/3/2018) hpe Viet Nam: De xudt chinh sach, tgo lap cdng TAI LIEU THAM KHAO Tap chi THI/VIEN V I | T N IKUK'IML'K'IU 3(71) 33 ... lieu, 58% sinh vien ly^ chgn sydyng cae ban chip Idu tff tdi lidu gdc, 25% sinh vien ty di mua tai lieu tai eae nha sach, 15% sinh vien den thU vidn d l ddng k? mUdn tai lieu vd chi cd 2% sinh vien... ve tai lieu ciia giang vidn tiiem sinh ddng, gid hpe eiia sinh eho sinh vidn oia thy vien gap khd khdn Chinh vide vien cung trd ndn hdp dan Bdi giang ciia gidng sinh vien thieu ngudn tai lieu gdc... thii ban quyen frong sinh vidn hidn nay, tac gid da tien hanh khao sat 100 sinh vien trydng Dai hpc Khoa hpe Xa hdi vd Nhan vdn, Dai hpc Qudc gia Ha Ndi Biiu dS I C^di thiit ma sinh vien thUSng s&dung