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NGHỆ THUẬT LÃNH ĐẠO
MSMH: NS301DV01
Chapter 3:
Individual Differences
and Traits
Purpose
After studying this chapter, you will be able to:
•
Explain the role of individual difference
characteristics in leadership
•
Describe the difference between the past and
current approaches to leadership traits
•
Discuss the role demographic characteristics play
in leadership
•
Identify the impact of values on leadership
•
Present the relationship between emotional
intelligence and leadership
•
Highlight the role of the “Big Five” and other
personality traits that are relevant in leadership
•
Understand cross-cultural differences in individual
difference characteristics
Content
Elements of individual difference
characteristics
The demographic characteristics of leaders
Values
Abilities and skills
Relevant personality traits
Using individual characteristics
Chapter 3
3.1- Elements of
Individual Difference
Characteristics
2 Elements of Individual
Characteristics
•
2 determinants of individual characteristics:
Heredity and Environment
–
Heredity: consist of individuals’ gene pool, gender,
race, end ethnic background.
–
Environment: include physical location, family,
culture, religion, education, and friends.
•
Interaction between heredity and environment
– Environment and social conditions can reinforce
generic patterns to influence a leader’s personality, the
education system, and parental upbringings.
4 Individual Difference
Characteristics
• Demographic factors: such as age, and ethnic
background
• Values: are stable, long-lasting beliefs end
preference about what is worthwhile and desirable
(Rokeach, 1973).
– Values are closely related to personality. Personality
refers to a person’ character and temperament;
whereas values are principles that a person believes
– Like personality traits, values guide a leader’s behavior
and are influenced by a combination of biological and
environmental factors (Zaccoro, 2007), values are
shaped early in life and are resistant to change.
–
Values also are influenced heavily by one’s culture.
Individual Difference
Characteristics
•
Personality: is a stable set of physical and psychological
characteristics that make each person unique.
•
Abilities and Skills:
–
Ability, or aptitude, is a natural talent for doing
something mental or physical, such as intelligence.
–
A skill is an acquired talent that a person develops
related to a specific task.
–
Ability is somewhat stable over time, skills change
with training and experience from one task to another.
–
You cannot train leaders to develop an ability or
aptitude; but you can train them in new leadership
skills. Organizations, therefore, recruit and hire leaders
with certain abilities and aptitudes, and then train them
to acquire needed skills.
Multiple Perspectives and
the Impact of the Situation
•
When situations provide little guidance and are
loosely structured, a person’ individual characteristics
can have a strong impact (Barrick and Mount, 1993;
Mischel, 1973; Weiss and Adler, 1984)
•
When situations provide strong behavioral cues – that
signal what behaviors and actions are expected and
appropriate – most people behave according to those
cues regardless of their personality traits or other
individual characteristics.
[...]... the comfort zone challenge them and push them to their limits Individual Characteristics and Behaviors Leaders’ Individual Characteristics and Leader Behaviors Kirkpatrick and Locke (1991) list a number of traits that facilitate a leader’s acquisition of needed leadership skills: – – – – – – Drive, which include motivation and energy Desire and motivation to lead Honesty and integrity Self-confidence... is right and wrong, good and bad Value System and Culture • The ways in which a person organizes and prioritizes values is that person’s value system • Each individual s value system is unique • Many factors influence what an individual s values are: gender and cultural differences in values (Golob and Bartlett, 2007; Schwartz, 2005) – Women place a higher value on family and social issues, whereas... emotional needs, and motivate and inspire them social and interpersonal aspects of intelligence Components of Emotional Intelligence Component Description Self-awareness Being aware of and in touch with your own feelings and emotions Self-regulation Being able to manage various emotions and moods without denying or suppressing them Self-motivation Being able to remain positive and optimistic Empathy... experience – Tolerance and ambiguity Skills • Leadership skills are divided into 3 categories: technical, interpersonal, and conceptual • The impact of ability and skills on leadership depends to a great extent on the situation • Situational factors, such as the type of organization, level of leadership, ability and needs of followers, and type of task at hand, all influence what abilities and skills leaders... lead Honesty and integrity Self-confidence Intelligence Knowledge of the business Leaders’ Individual Characteristics and Leader Behaviors • Some of the traits, namely intelligence and drive, cannot be acquired through training Others, such as knowledge of the industry and self-confidence, can be acquired with time and appropriate experience • The trait of honesty is a simple choice • Integrity, or a lack.. .Individual Characteristics Provide a Range Each individual characteristic provides a behavioral zone of comfort • The zone of comfort includes a range of behaviors that come naturally and feel comfortable to perform because they reflect individual characteristics Behaving outside of that zone is difficult, takes practice • Although individuals are ease in their behavioral comfort zone, they learn and. .. processes, methods, tools, and techniques Interpersonal skills Knowledge of interpersonal relationships including communication, conflict management, negotiation, and team building Conceptual skills Know of problem solving, logical thinking, decision making, creativity, and reasoning in general Chapter 3 3.5- Relevant Personality Traits Relevant Personality Traits No specific traits can predict who will... personality traits shown to affect work-related behaviors can help leaders develop their self-awareness and aid them in their learning and development • Traits can be strong predictors of leadership when considered in an integrated system that includes several individual difference characteristics and situational and contextual variables The Big Five Personality Dimensions 1 2 3 4 5 Conscientiousness Extraversion-Introversion... Conscientiousness The extent to which individuals are hardworking, organized, dependable, and persevering (high conscientiousness) versus lazy, disorganized, and unreliable (low conscientiousness) The Big Five Personality Dimensions Extraversion-Introversion The degree to which individuals are gregarious, assertive, and sociable (extraverts) versus being reserved, timid, and quiet (introverts) The Big... Personality Dimensions Agreeableness The extent to which individuals are cooperative and warm (highly agreeable) versus cold and belligerent (highly disagreeable) The Big Five Personality Dimensions Emotional Stability The degree to which individuals are insecure, anxious, depressed, and emotional (emotionally unstable) versus calm, self-confident, and secure (emotionally stable) . and push them to their limits.
Individual Characteristics
and Behaviors
Leaders’ Individual
Characteristics and Leader
Behaviors
Kirkpatrick and.
intelligence and leadership
•
Highlight the role of the “Big Five” and other
personality traits that are relevant in leadership
•
Understand cross-cultural differences