CHƯƠNG 3 The purpose of the task identify business analysis performance improvements is to assess business analysis work and plan process improvements Appropriate performance measures will help the bu[.]
CHƯƠNG 3: The purpose of the task identify business analysis performance improvements is to assess business analysis work and plan process improvements Appropriate performance measures will help the business analyst determine when problems are occurring These measures may be both quantitative and qualitative Which of the following best describes why a business analyst may prefer quantitative over qualitative measures? a Quantitative measures are more dependable than qualitative measures b Qualitative measures are subjective and can be heavily influenced by the stakeholder's attitudes, perceptions, and other subjective criteria c Quantitative measures save on time compared to qualitative measures d Quantitative measures are easier to determine than qualitative measures Elements included in the identify business analysis performance improvements task include which of the following? a Performance reporting, assessment measures, analyze results, recommend actions for improvement b Performance reporting, assessment measures, variance analysis, recommend actions for improvement c Performance analysis, assessment measures, analyze results, recommend actions for improvement d Performance analysis, assessment measures, variance analysis, recommend actions for improvement What does the Business Analysis Body of Knowledge contain? a The standards and methodologies to which all business analysts should adhere b The definitive sequence of tasks that business analysts perform to properly analyze or evaluate the necessity of a change to reach business objectives c Best practices in the industry d The sum of knowledge within the profession of Business Analysis and what is considered currently accepted practice Many planning methods fit somewhere along a continuum between and _ approaches Which of the following best completes the statement above? a Event-driven; date-driven b Plan-driven; change-driven c Predictive; adaptive d Predictive; value-driven Which type of models can be used to define and document the business analysis approach? a Process b Object c Data d Scope A business analyst intern wants to be able to make trade-offs between requirements, identify stakeholders affected by potential changes, and understand the effect of a proposed change Where would you advise the intern to look for this information? a Repository b Requirements attributes c Traceability document d Business policies document You are conducting a thorough stakeholder analysis to analyze and understand their needs Which of the following factors would you consider? a Perform stakeholder analysis, define stakeholder governance, stakeholder communication needs b Perform stakeholder analysis, define stakeholder collaboration, define stakeholder authority level c Perform stakeholder analysis, define stakeholder collaboration, stakeholder communication needs d Perform stakeholder analysis, define stakeholder collaboration, business needs Gil has been identified as a key stakeholder in a project His absence when determining the appropriate method to conduct business analysis activities could be considered a source of risk The approach taken may also depend on his availability What type of stakeholder is Gil? a Tester b Sponsor c Implementation subject matter expert d Domain subject matter expert Georgio wants to interact with the groups of stakeholders to gain more information about them What would you advise him to do? a Hold workshops b Organize lunch and learn meetings c Develop a survey/questionnaire with open-ended questions d Develop a survey/questionnaire with close-ended questions Before any business analysis performance changes are implemented, who should be consulted to assess how they might impact the initiative? a Project manager b Domain subject matter experts c Implementation subject matter experts d Sponsor Assessing stakeholder attitudes about the project is important Which of the following best describes the factors to consider? a manager Attitude toward business analysis, project methodology, the sponsor, and project b Attitude toward the business goals, objective of the initiative, business analysis in general, project sponsor and other stakeholders c Attitude towards collaboration, teamwork, and other stakeholders, and their job d Attitude toward the objective of the initiative, their job, and the organization You have been hired as the senior business analyst on a project that will span three years You discover that solution definitions have been defined and tasks are performed in specific phases What approach is the project using? a Waterfall b Extreme programming c Agile d Scrum What would the BA typically first while conducting the identify business analysis performance improvements task? a Identify corrective and/or preventive actions to improve BA performance b Define what constitutes effective business analysis work c Conduct interviews and workshops to determine stakeholder requirements d Determine assessment measures What are the input(s) to the plan business analysis governance task? a Needs and business analysis approach b Business analysis approach and stakeholder engagement approach c Business analysis approach and performance objectives (external) d Needs Ryan is a business analyst working on an IT transformation project related to risk data consolidation He has identified the business analysis activities required to complete each deliverable, the sequence of those activities, and the tasks related to each activity Half-way into the planning of these activities, Ryan is faced multiple challenges which the organization had experienced on a past project How could Ryan have saved himself from facing similar challenges? a Ryan should have conducted interviews with other business analysts to get their suggestions and validate his plan b Ryan should have reviewed the various organizational asset documents available to provide him with better planning information c Ryan should have reviewed lesson-learned documents to understand the organizations previous experiences with planning d Ryan should have worked with his Project Manager to help identify the types of activities the business analyst should perform Adam has been asked to step in and help with an initiative that is having some problems He has found that the decision makers lack important information needed for decision making It is not clear how requirements and designs are integrated with other information for long-term use, and stakeholders not understand what is expected of them or what they can expect from the business analyst Worse still, it is very difficult to measure and assess how well the business analysis work is being done What would be the root cause of these problems? a The initiative is using an adaptive approach that focuses on rapid delivery with a higher degree of uncertainty b It is very likely that the business analyst on the initiative lacks certification in business analysis as a professional c Key planning and monitoring tasks that produce key guidelines for other tasks were not carried out d The initiative has no subject matter expert (SME) and most of the team members are new You are the lead business analyst working on an initiative to construct a chemical plant You have identified, analyzed, and evaluated over 20 risks regarding the proposed solution The sponsor has reiterated that the risk of an incorrect implementation is unacceptably high for this initiative What approach would best serve the initiative? a Adaptive approach b Detailed planning approach c Predictive approach d Plan-driven approach Which of the following is included within the business analysis approach? a Methodologies and frameworks b The timing and the sequence of the business analysis work c Workshops d Corrective and preventive actions Guidelines and tools included in the plan business analysis governance task include which of the following? a Business analysis performance assessment, business policies, current state description b Business analysis performance assessment, business policies, change strategy, current state description, legal/regulatory information c Business analysis performance assessment, change strategy, current state description, legal/regulatory information d Business analysis performance assessment, business policies, current state description, legal/regulatory information Defining an approach for how business analysis data will be stored and accessed represents the purpose of which task? a Plan business analysis information management b Plan business analysis governance c Plan business analysis approach d Plan business analysis data management process As a business analyst, you have just finished assessing the business analysis work and have prepared a performance improvement plan In which of the following outputs will the details be captured? a Business analysis performance strategy b Business analysis performance assessment c Assessment measures d Planning and monitoring All of the following are elements contained within the plan business analysis information management task EXCEPT: a Plan for requirements reuse b Requirements attributes c Plan prioritization approach d Plan traceability approach When identifying business analysis performance improvements, the business analysis process and deliverables are compared against a set of defined measures Which statement is accurate about these measures? a measures The center of excellence, not the personnel manager, makes and determines these b Performance measures may be determined from the point of view of the stakeholders who are recipients of the business analysis work c These measures are defined by organizational standards and therefore they are already in existence and should not be altered d Only stakeholders listed in the BA plan may have input in assessing the value of the business analysis work Nick reported on the results of the analysis and identified any necessary preventive, corrective, and developmental actions Why is that important? a The potential improvements will be used in the post implementation review b To keep a record for reference as inputs into the next performance review c The potential improvements will form part of organizational process assets (OPAs) d Once potential performance improvements are identified, they become guidelines for the next time a task is executed When should the timing of business analysis work be identified? a After the business analysis approach document is approved and the development of a detailed plan can begin b planning At the point when estimates are needed to realize efficiencies from just-in-time c When planning the overall business analysis approach d After resource leveling to ensure required resources will be available