4th WORKSHOP ON TRUST WITHIN AND BETWEEN ORGANIZATIONS

4th WORKSHOP ON TRUST WITHIN AND BETWEEN ORGANIZATIONS October 25-26, 2007, VU University, De Boelelaan 1085, 6th Floor CHAIRS: KATINKA BIJLSMA-FRANKEMA, Associate Professor of Organization Theory, VU University Amsterdam, Professor of Organization Sciences at EIASM SIM SITKIN, Professor of Management, Faculty Director Center of Leadership and Ethics, Fuqua School of Business, Duke University, Durham, NC, USA, Professor of Organization Science, VU University Amsterdam KEY NOTE SPEAKERS KAREN COOK, Ray Lyman Wibur professor of Sociology, Stanford University, USA DONALD FERRIN, Associate professor of Organizational Behavior,Lee Kong Chian School of Business, Singapore University AKS ZAHEER, Curtis L Carlson Professor of Strategic Management & Organization, Director Strategic Management Research Center, Carlson School of Management University of Minnesota, USA Thursday October 25 8.00-8.4 Registration and coffee 8.45-9.00 Welcome 9.00-9.45 (C 659) KEY NOTE DON FERRIN: The effects of culture on trust: Much to do, or much ado about nothing?" 9.45-10.15 Coffee 10.15- 11.15 Paper presentation session 11.20- 12.20 Paper presentation session 12.20- 13.45: Lunch 13.45- 15.15 Paper presentation session 15.15-15.30 Refreshments 15.30 – 16.15 (C 659) KEY NOTE KAREN COOK: Trust and it’s consequences for social relations and social structures 16.15- 17.15 Paper presentation session 18.00-22.00 BUFFET AT “DE AMSTEL” Hosted by the Faculty of Social Sciences, VU University Amsterdam Friday October 26 8.45-9.30 (C 659) KEY NOTE AKS ZAHEER: Trust in Inter-organizational relations: state of the art and promising directions for future research 9.30-10.00 Coffee 10.00- 11.30 Paper presentation session 11.30 –12.30 Plenary Panel session: Trust and Research Methods: How we did it - and how we should have done it…Chairs: Fergus Lyon, Middlesex University Guido Möllering, Max Planck Institute for the Study of Societies Panelists: Katinka Bijlsma-Frankema, VU University Amsterdam Don Ferrin, Singapore Management University Mark Saunders, Oxford Brookes University Sim Sitkin, Duke University Antoinette Weibel, University of Zürich 12.30-1.45: Lunch 13.45- 15.15: Paper presentation session 15.15-15.45 refreshments 15.45- 17.15: Paper presentation session 17.15- 18.00 (C659) Closing session EIASM Workshop on Trust When arriving at the tramstop VU, take the route at the backside of the main building (1on the map), to the Entrance nr 1085 (see arrow) ( Wis & Natuurkundegebouw) Take the elevator to the 6th floor, there will be signs as to where you have to go! The room numbers of the Workshop are: F669, C669, C659, C629, C623 C629; C656B; C656C; F637 See you at the Workshop! SPECIAL THEME SESSIONS AND CHAIRS: I: THE CREATION, MAINTENANCE AND REPAIR OF TRUST WITHIN ORGANIZATIONS CHAIRS: Kurt T Dirks, Olin School of Business, University of Washington in St Louis, USA Roy J Lewicki, The Ohio State University, Columbus, USA II: THE EVOLUTION OF TRUST AND DISTRUST IN INTERORGANIZATIONAL RELATIONSHIPS CHAIRS: Paul W.L Vlaar, RSM Erasmus University Rotterdam, The Netherlands Dries Faems, Catholic University Leuven, Research Centre for Organisation Studies Anoop Madhok, Schulich School of Business, York University, Toronto III: MANAGING TRUST IN BUSINESS RELATIONSHIPS: OVERCOMING TRUST FAILURE CHAIRS: Sandro Castaldo, SDA School of Management Bocconi University Fabrizio Zerbini, SDA School of Management Bocconi University IV: TRUST OR DISTRUST IN ENTREPRENEURIAL RELATIONS CHAIRS: Roxanne Zolin, Naval Postgraduate University, Monterey, CA Tom Elfring, Free University Amsterdam V: TOWARD A SYSTEMATIC UNDERSTANDING OF TRUST AND BOUNDARIES CHAIRS: Guido Möllering, Max Planck Institute for the Study of Societies, Köln, Germany Don Ferrin, Singapore Management University, Singapore Nicole Gillespie, University of Warwick, UK VI: MISALLOCATED TRUST, CAUSES, PROCESSES AND CONSEQUENCES CHAIRS: Richard Priem, University of Wisconsin–Milwaukee, USA Antoinette Weibel, University of Zurich, Switzerland VII: TRUST AND SOCIAL CAPITAL CHAIRS: Denise Rousseau, Carnegie Mellon University Pittsburgh, USA Jose Maria Peiro, University of Valencia, Spain VIII: TRUST AND NEW TECHNOLOGIES CHAIRS: Teemu Kautonen, University of Vaasa , Finland Heikki Karjaluoto, University of Oulu, Finland IX: TRUST AND HRM CHAIRS: Rosalind Searle, Open University, UK Denise Skinner, Coventry University, UK X: TRUST IN THE CONTEXTS OF PROFESSIONAL WORK CHAIRS: Keith Jackson, SOAS – University of London, UK Gerhard Smid, SIOO, Interuniversity Center for Organization Studies and Change management, Utrecht, The Netherlands 1-Thursday 10.15-11.15 Locations: C623, C659, C669 Trust & Boundaries (C623) Evolution of Trust and Distrust in InterOrganizational Relations-1 Social processes in the development of trust (C659) (C669) Chair: Nicole Gillespie Chairs: Paul Vlaar, Dries Faems, Anoop Madhok Chairs: Kurt Dirks, Roy Lewicki Michele Williams Frens Kroeger Lakshmi Balachandra THREAT REGULATION AND TRUST ACROSS BOUNDARIES: AN EMPIRICAL INVESTIGATION INTERPERSONAL TRUST IN INTERORGANIZATIONAL RELATIONSHIPS: A STEP-BY-STEP MODEL OF TRUST BUILDING TRUST NETWORKS, SOCIAL NETWORKS, TRUST DEVELOPMENT AND THE STRATEGIC DECISION MAKING PROCESS Discussant: Haugen Gausdal Discussant: Rus Fergus Lyon & Francis Harris Anne Haugen Gausdal Andrej Rus COLLABORATIVE RESEARCH PROJECTS- BUILDING TRUST ACROSS PROFESSIONAL AND DISCIPLINARY CULTURAL BOUNDARIES CREATING INTERPERSONAL TRUST BY NETWORK REFLECTION TRUST AND TIES: THE INTERACTION OF INTERPERSONAL AND INSTITUTIONAL TRUST Discussant: Kroeger Discussant: Balachandra 2-Thursday 11.20-12.20 Locations: C623, C629, C659, C669 Trust & Boundaries -2 Trust or Distrust in Entrepreneurial Relations-1 Trust and New Technologies-1 (C629) (C659) Chair: Don Ferrin Chairs: Roxanne Zolin, Tom Elfring Chairs: Teemu Kautonen, Heikki Karjaluoto Oksana Loginova & Nicole Gillespie Graham Dietz, Frits Wijbenga & Rebecca Stratling Mohammed Ibrahim & Eric van Heck TRUST IN INTERNATIONAL DEVELOPMENT PROJECTS: A CASE STUDY OF THE JUSTICE SECTOR REFORM PROGRAMME IN NIGERIA THE AGENCY PROBLEM FOR ENTREPRENEURIAL FIRMS: WHY SOME NEOCLASSIC SOLUTIONS FAIL DISTINCTIVE INFLUENCES OF INFORMATION QUALITY ON TRUSTING BELIEVES AND PERCEIVED RISKS: AN EXPERIMENTAL STUDY Discussant: Discussant: (C623) Francine Schlosser & Gerry Kerr IMMINGRANT ENTREPRENEURS: TRUST AS THE CONSEQUENCE OF SUCCESSFUL SOCIAL INVESTMENTS FRAMED BY ESTABLISHED RULES OF INTERACTION Drivers of Trustworthiness (C669) Chair: Andreas Hoecht Alessio Castello & Francis Bidault TRUST AND CREATIVITY: IDENTIFYING KEY DRIVERS OF TRUSTWORTHINESS IN INNOVATIONORIENTED PROJECTS Discussant: Martinez Welpe Lev-On Isabell Welpe, Audrey Korsgaard & Harry Sapienza Azi Lev-On, Cristina Bicchieri & Alex Chavez ENTREPRENEURS’ TRUST IN THEIR INVESTORS: EARLY VERSUS LATER STAGES OF THE RELATIONSHIP COMMUNICATION IN TRUST GAMES INVESTIGATING THE DYNAMICS OF TRUST IN GOVERNMENT: DRIVERS AND EFFECTS OF POLICY INITIATIVES AND GOVERNMENT ACTION Discussant: Discussant: Ibrahim Discussant: Castello Dietz Moyano Ignacio Martinez 3-Thursday 13.45-15.15 Locations: C623, C629, C659, C669, F669 Trust in the Context of Professional Work Trust and HRM-1 Distrust and the Repair of Trust Trust and New Technologies-2 (C623) (C629) (C659) (C669) Chairs: Rosalind Searle, Denise Skinner Chairs: Kurt Dirks, Roy Lewicki Chairs: Teemu Kautonen, Heikki Karjaluoto Chair: Andrej Rus Roxanne Zolin Jens Roehrig Chairs: Keith Jackson, Ger har d Smi d Sylwia Ciuk CONSULTING TALK SHOW Antoinette Weibel et al PERCEPTIONS OF ORGANIZATIONAL TRUSTWORTHINESS- AN EXPLORATORY STUDY Pieter Desmet, David de Cremer, Eric van Dijk CAN I BUY TRUST AGAIN? TRUST RESTORATION AS A FUNCTION OF VIOLATION TYPE AND COMPENSATION SIZE Discussant: Langer Discussant: Saunders EFFECTS OF VIRTUAL TEAMWORK ON TRUST Trust in PublicPrivate Partnerships (F669) THE TEMPORAL DYNAMICS OF SUPPLY CHAIN GOVERNANCE: CONTRACTUAL AND RELATIONAL COMPONENTS IN P-P SUPPLY ARR Discussant: Costa Discussant: Amiraly Andres Guiral et al Denise Skinner & Rosalind Searle Cecily Cooper, Kurt Dirks, Peter Kim & Don Ferrin Michael Grimsley & Anthonie Meehan Sander van Garsse & Koen Verhoest TRUSTING AUDITORS’ OPINION: IS SOCIAL CAPITAL ENHANCED? TRUST IN THE CONTEXT OF PERFORMANCE APPRAISAL UNDERSTANDING THE EFFECT OF SUBSTANTIVE RESPONSES ON TRUST FOLLOWING A TRANSGRESSION GAINING THE WORLD AND LOSING THE SOUL? – TRUST IN ELECTRONIC GOVERNMENT TRUST IN PUBLICPRIVATE PARTNERSHIPS Discussant: Desmet Discussant: Zolin Discussant: Roehrig Mark Saunders, Cristina Costa & Akil Amiraly Discussant: Ciuk Andreas Langer Bernardo Jose Keating TRUST MANAGEMENT AS CONTEMPORARY PROFESSIONAL COMPETENCE AND PERFORMANCE Discussant: Guiral TWO-WAY TRUST AND HUMAN RESOURCES MANAGEMENT Adrian Thornhill, Charles Evans Semir Daskapan THE CREATION AND MAINTENANCE OF TRUST AND DISTRUST: AN ORGANIZATIONALLY BASED EXPLORATION TRUST IN GLOBALLY DISTRIBUTED ORGANIZATIONS: THE ROLE OF INFORMATION SYSTEMS TRUST AND DISTRUST BETWEEN FRENCH AND INDIAN STAKEHOLDERS: CASE OF INSTALLATION OF WATER METERS IN CHENNAI Discussant: Dirks Discussants: Grimsley Discussant: Van Garsse 4-Thursday 16.15-17.15 Locations: C623, C659, C669 Evolution of Trust and Distrust in InterOrganizational Relations2 Trust in ManagerEmployee Relations Trust and Social Capital1 (C623) (C659) (C669) Chairs: Chair: Katinka Bijlsma-Frankema Chairs: Denise Rousseau, Jose Maria Peiro Evelien Croonen & Joost Miedema Stacey Conchie & Ian Donald Anja Iseke TRUST AND FAIRNESS IN INTERORGANIZATIONAL RELATIONSHIPS: THE CASE OF FRANCHISING DISTINGUISHING TRUST BELIEFS FROM TRUST EMOTIONS WHEN PREDICTING IN-ROLE AND EXTRA-ROLE SAFETY BEHAVIOR SOCIAL CAPITAL FORMATION IN ORGANIZATIONS AND THE ROLE OF TRUST AS MEDIUM OF EXCHANGE Discussant: Van den Abbeele Discussants: Long Alexandra van den Abbeele & Henri Dekker Chris Long, Sim Sitkin, Laura Cardinal Wieke van der Borg, Tom Redman & Graham Dietz PARTNER SELECTION, KNOWLEDGE ACQUISITION AND INTERFIRM GOVERNANCE DESIGN MANAGERIAL ACTION TO BUILD TRUST, FAIRNESS, AND CONTROL IN ORGANIZATIONS: THE EFFECT OF CONFLICT TRUST IN THE WORKPLACE: A MULTIPLE CONSTITUENCIES APPROACH Discussant: Croonen Discussant: Conchie Discussant: Iseke Paul Vlaar, Dries Faems, Anoop Madhok Discussant: Van der Borg 5-Friday 10.00-11.30 Locations: C623, C629, C659, C669, F669 Trust and HRM-2 Trust and Social Capital2 Evolution of Trust and Distrust in InterOrganizational Relations-3 Trust in Teams: Antecedents, Processes and Outcomes (C623) (F669) (C659) (C 669) Chairs: Rosalind Searle, Denise Skinner Chairs: Denise Rousseau, Jose Maria Peiro Chairs: Paul Vlaar, Chairs: Kurt Dirks, Roy Lewicki Chairs: Teemu Kautonen, Heikki Karjaluoto Calvin Burns & Stacey Conchie Severin Hornung & Jűrgen Glaser Cristina Costa, Katinka Bijlsma & Bart de Jong Sonja GrabnerKräuter & Rita Faullant TRUST AND THE PSYCHOLOGICAL CONTRACT FOR HEALTH AND SAFETY WORKING APART, YET FEELING CLOSE? A STUDY ON TRUST AND RECIPROCITY UNDER FLEXIBLE WORK CONDITIONS TRUST DEVELOPMENT IN PROJECT TEAMS: IMPLICATIONS FOR COOPERATION, MONITORING AND TEAM PERFORMANCE (WORK IN PROGRESS) PERSONALITY, TRUST, PERCEIVED RISK, AND THE ADOPTION OF INTERNET BANKING THE ROLE OF TRUST IN THE MENTORING EXPERIENCE AND ITS INFLUENCE ON INTENTION TO STAY Shay Tzafrir Kerstin Neumann KEEP GOING: THE ROLE OF TRUST, CONTROL AND COMPLEMENTARITY IN THE POST FORMATION PERIOD OF INTERORGANIZATIONAL RELATIONSHIPS (F669) Discussant: Mach Piera Discussant: Grosso Lovisa Näslund Sǿren Jagd & Jeppe Hǿjland Teemu Kautonen et al UNDERSTANDING THE OTHER – TRUST DEVELOPMENT BETWEEN MANAGEMENT CONSULTANTS AND CLIENT ORGANIZATIONS THE CREATION OF TRUST RELATIONS IN AN ORGANIZATIONAL EMPOWERMENT PROJECT SOURCES OF TRUST IN PERMISSION BASED MOBILE MARKETING: A CROSS-COUNTRY COMPARISON Discussant: Hornung Discussant: Neumann Discussant: De Jong Discussant: Grabner Angelos Alexopoulos & Kathy Monks Paul Vlaar & Elko Klein Merce Mach Piera, Simon Dolan & Shay Tzafrir Monica Grosso et al Discussant: Alexopoulos Finian Buckly & Colleen Farrell Dries Faems, Anoop Madhok Trust and New Technologies3 Dirk de Clercq, Narongsak Thongpapanl & Dimo Dimov THE ROLE OF CROSSFUNCTIONAL SOCIAL CAPITAL IN ORGANIZATIONAL INNOVATION Discussant: Vlaar 10 HUMAN RESOURCES MANAGERS’ TRUST IN THEIR ORGANIZATION AND ACTUAL TURNOVER SOCIAL CAPITAL, TRUST AND KNOWLEDGE TRANSFER: A COMMUNITY-BASED VIEW Discussant: De Clercq REVISITING THE DEBATE: THE INFLUENCE OF TRUST, CONTROL AND UNDERSTANDING ON INTERORGANIZATION AL PERFORMANCE Discussant: Näslund VALIDATION OF A TRIAXICAL MODEL OF TRUST AND TESTING ITS RELATION TO TEAM PERFORMANCE Discussant: Jagd INFORMATION SHARING WITH EVENDORS: THE EMERGING CRITICAL ROLE OF TRUST Discussant: Kautonen 11 6-Friday 13.45-15.15 Locations: C623, C629, C659, C 669, F637 Trust or Distrust in Entrepreneurial Relations-2 Evolution of Trust and Distrust in InterOrganizational Relations-4 Trust and Control within Organizations Managing Trust in Business Relations Misallocated Trust, causes, processes and consequences -1 (C623) (C629) (C659) (C669) (C629) Chairs: Paul Vlaar, Dries Faems, Anoop Madhok Chair: Cristina Costa Chairs: Sandro Castaldo, Fabrizio Zerbini Chairs: Richard Priem, A nt oi n et te W ei b el Erkki Vuorenmaa André de Waal & Vanessa Burgmans Guido Möllering THE DEVELOPMENT OF TRUST IN THE TRUST AND CONTROL RELATIONSHIP THE INFLUENCE OF CURRENT CORPORATE GOVERNANCE CLIMATE ON STKEHOLDER TRUST INVITING OR AVOIDING DECEPTION THROUGH TRUST Chairs: Roxanne Zolin, To m Elfri ng Andreas Hoecht & Laura WilsonEdwardes Kirsimarja Blomq vist RISK, TRUST, FRAUD AND NETWORKS: UK AND GERMAN EMIGRANT ENTREPRENEURS IN SPAIN TRUST AND DISTRUST IN AN EVOLUTION OF A KNOWLEDGEBASED ECOSYSTEM Discussant: Zolin Discussant: Latusek Discussant: Khodyakov Discussant: Kumar Discussant: Skinner Lovisa Näslund David de Cremer & Eric van Dijk Chris Long Rosario Garcia et al Piers Myers THE SOUND OF SILENCE-TRUST AND SOCIAL NETWORKS IN SWEDISH THEATRE APOLOGIES RESTORING TRUST IN BARGAINING GAMES: THE ROLE OF RECIPIENTS’ FEELING OF UNCERTAINTY EXAMINING MANAGERS’ EFFORTS TO INTEGRATE THEIR CONTROL AND TRUSTWORTHINES S PROMOTION ACTIVITIES THE DEVELOPMENT OF RELATIONAL TRUST IN INTERNATIONAL STRATEGIC ALLIANCES MICRO-NETWORKS OF TRUST AND DISTRUST: A CASE STUDY Discussant: Discussant: 12 Hoecht Blomqvist Discussant: Vuorenmaa Discussant: De Waal Discussant: Möllering Roxanne Zolin, Teemu Kautonen & Andreas Kuckertz Dominica Latusek Dmitri Khodyakov Amarendra Kumar et al Denise Skinner, Antoinette Weibel & Graham Dietz COOPERATION OUT OF DISTRUST: THE STUDY OF BUYERSUPPLIER RELATIONSHIPS IN HIGH TECH INDUSTRY IN DUSTRY IN POLAND THE COMPLEXITY OF TRUSTCONTROL RELATIONSHIPS IN CREATIVE ORGANIZATIONS: A QUALITATIVE ANALYSIS OF A CONDUCTORLESS ORCHESTRA TRUST IN THE GOVERNANCE OF CLIENT SUPPLIER RELATIONSHIPS IN INDIAN SOFTWARE OFFSHORE DEVELOPMENT CENTRES Discussant: Long Discussant: Garcia TRUST AND THE STRENGTH OF TIES IN ENTREPRENEURIAL NETWORKS: A PRELIMINARY STUDY Discussant: Näslund Discussant: De Cremer THE GIFT OF TRUST: A POISONED CHALLICE? Discussant: Myers 13 7-Friday 15.45-17.15 Locations: C623, C629, C659, C 669, F 669 Trust across Cultures (C 623) Chair: Keith Jackson Hendrik Jan Schumann et al Misallocated Trust Causes, Processes and Consequences -2 Cognitive and Affect Processes in the Development of Trust Trust and the Institutional Context Trust and Social Capital-3 (C 629) (C659) (C669) (F669) Chairs: Kurt Dirks, Roy Lewicki Chair: Sim Sitkin Chairs: Denise Rousseau, Jose Maria Peiro Jennifer Dunn Guido Möllering & Florian Stache Boris Blumberg, Chairs: Richard Priem, Antoi nette Weib el Margit Osterloh, Bruno Frey, Fabian Homburg & Antoinette Weibel CROSS-CULTURAL DIFFERENCES IN THE DEVELOPMENT OF TRUST IN RELATIONAL SERVICE EXCHANGE - HIGH VERSUS LOW UNCERTAINTY AVOIDANCE CULTURES PERFORMANCE EVALUATIONS IN ACADEMIA: A CASE OF MISALLOCATED DISTRUST Discussant: Jackson Discussant: Ramon Discussant: Lount Miriam Muethel Maria Angeles Ramon-Jeronimo Stefan Volk & Winfried Ruigrok Anna Kadefors & Albertus Laan CULTURAL DIFFERENCES IN THE PERCEPTION OF TRUSTWORTHINESS THE EFFECTS OF RISK CONTEXT ON THE TRUSTWORTHINESSTRUST RELATIONSHIP TRUST AND COOPERATION IN DIVERSE GROUPS: THE EFFECTS OF TIME AND CONTACT INSTITUTIONAL INFLUENCES ON TRUST: COLLABORATIVE CONTRACTING IN THE CONSTRUCTION INDUSTRY Discussant: Schumann Discussant: Homburg Discussant: Dunn Discussant: Möllering Sandra Praxmarer REPUTATION AND TRUST: A MULTIDIMENSIONAL PERSPECTIVE TRUST DEVELOPMENT IN GERMANUKRAINIAN RELATIONSHIPS: DEALING WITH CULTURAL DIFFERENCES IN AN UNCERTAIN INSTITUTIONAL CONTEXT Discussant: Kadefors Jose Maria Peiro, Robert Roe TRUST AND CONTROL IN USING SOCIAL CAPITAL IN ORGANIZATIONS General discussion Robert Lount & Keith Murnigan EFFECTS OF HIGHLY COMPLEX CONTRACTS ON TRUST AND THE MODERATING ROLE OF CULTURAL VALUES THE IMPACT OF POSITIVE MOOD ON TRUST DEVELOPMENT Discussant: Muethel Discussant: 14 Volk Notes 15 Suggestions for the Organization of the 2009 Workshop: Suggestions for FINT activities: Name & Affiliation: 16 ... Relations-2 Evolution of Trust and Distrust in InterOrganizational Relations-4 Trust and Control within Organizations Managing Trust in Business Relations Misallocated Trust, causes, processes and. .. THE CREATION AND MAINTENANCE OF TRUST AND DISTRUST: AN ORGANIZATIONALLY BASED EXPLORATION TRUST IN GLOBALLY DISTRIBUTED ORGANIZATIONS: THE ROLE OF INFORMATION SYSTEMS TRUST AND DISTRUST BETWEEN. .. Locations: C623, C629, C659, C669, F669 Trust and HRM-2 Trust and Social Capital2 Evolution of Trust and Distrust in InterOrganizational Relations-3 Trust in Teams: Antecedents, Processes and Outcomes