Dale Carnegie Seminar for University of Science and Technolo

Presented by: Yeon Mi Shim Tel)010-4400-9040 Training Consultant (042) 487-3597 Proposal for University of Science and Technology Copyright © 2015 Dale Carnegie & Associates, Inc 290 Motor Parkway Hauppauge, New York 11788 All rights reserved Printed in the U.S A ISO-404-PT-0745-PR536 Table of Contents Overview Solution Overview Curriculum Overview Who We Are Global Network .10 Dale Carnegie® Performance Improvement Advantage .11 The Dale Carnegie® Methodology 12 Why Dale Carnegie Training® .13 Track Record of Success .15 10 Our Credentials 17 Overview Dale Carnegie Training® proposes to partner with University of Science and Technology to provide creativity, negotiation and leadership development training for current students Specifically, in answer to requests from leadership programs offered will center on developing skills in the critical areas of Creative Thinking Outlined in the following pages are course content globally recognized for exceeding customer expectations This course(Seminar) would be offered to current students at a University of Science and Technology location in Daejeon Providing registration exceeds minimums set forth Dale Carnegie® will design and deliver a leadership program to current students University of Science and Technology and Dale Carnegie Training® Solution Overview Strictly Business: The Dale Carnegie Course Overview Look around you at successful business people, world leaders, professional athletes and entertainers You’ll find that a very high number of them use the principles they learned in Strictly Business: The Dale Carnegie Course to power their careers Now you can acquire the same skills and attitudes they use to achieve amazing results Attend the Strictly Business: The Dale Carnegie course and prepare yourself to join the ranks of the world’s most successful people This unique course will help you master the skills you need to excel in today’s competitive world You’ll learn to handle people more professionally, implement strategies for effective negotiation planning and preparation and keep pace with fast-changing workplace conditions After you complete the course, you’ll be equipped to perform as a persuasive communicator, creative problem solver, powerful negotiator and intelligent risk-taker And you’ll develop a take-charge attitude that will help you get organized as a confident, enthusiastic leader Your course experience will power you beyond your comfort zone and help you stretch for and attain ambitious new goals The program emphasizes the principles of success and shows you how to put them into action every day University of Science and Technology and Dale Carnegie Training® Curriculum Overview : The Dale Carnegie Seminar® Session by Session Curriculum Overview Strictly Business : The Dale Carnegie Course® Session by Session Orientation 2A Foundation for Success • Recognize our capacity to achieve breakthroughs • Get to know the other participants • Familiarize ourselves with the methodology of the program 2B Recall and Use Names • Focus on people as individuals • Create positive first impressions • Learn methods for remembering names 3A Build on Our Memory Skills and Enhance Relationships • Learn to apply a process for memory improvement • Become familiar with principles for improving human relations • Identify opportunities for improved business relationships 3B Increase Our Creative Mind • Use professional experiences to communicate more creatively • Communicate with more clarity and conciseness • Discover how past experiences influence behavior University of Science and Technology and Dale Carnegie Training® 4A Revitalize Ourselves • Plan and prepare to reach breakthrough goals • Demonstrate how changing our attitude can alter behavior • Understand how enthusiasm helps to achieve our vision University of Science and Technology and Dale Carnegie Training® 4B Recognize Our Achievements • Improve attitudes by acknowledging our successes • Focus on our strengths and the strengths of others • Enhance our professional communication skills 5A Energize Our Communications • Recognize that putting action into our business communications releases nervous energy • Become more natural with communicating with our associates • Become more demonstrative to energize and engage others 5B Organize Our Ideas to Get Action • Communicate in a way that moves people to action • Learn methods to communicate clearly and concisely • Understand how sharing ideas can impact the lives of others 6A Put Stress in Perspective • Recognize the impact negative stress has on our results and effectiveness • Apply concepts and principles that will allow us to better control stress • Discover that business professionals can prepare for and address challenges that we face more effectively 6B Unleash Our Full Creativity • Display increased levels of courage, creativity, and conviction • Effectively tap our reserve power • Develop greater freedom for self-expression University of Science and Technology and Dale Carnegie Training® 7A Make Our Ideas Clear • Understand the importance of being clear when giving directions • Learn to present information in a logical sequence • Reinforce the value of demonstrations when explaining information 7B Think on Our Feet • Understand the importance of being able to speak in impromptu situations • Learn methods that will assist in communicating with clarity and conviction • Recognize the value, as professionals, of speaking with confidence in business situations 8A Cultivate Stronger Relationships • Become more sincere and genuine in business interactions • See how consistent application of the Human Relations Principles improve results • Discover how relationships help us advance towards our vision 8B Create a Positive Environment • Learn the Principles to create a positive environment • Identify opportunities for improved professional relationships • Learn how to create “win-win” relationships 9A Build Others through Recognition • Concentrate on the strengths in others • Develop skills in giving and receiving positive feedback • Discover the value of sincere appreciation University of Science and Technology and Dale Carnegie Training® 9B Realize the Power of Enthusiasm • Realize that we are responsible for our attitudes • Use pep talks to increase our confidence • Discover the value of being proactive 10A Influence Others through Leadership • Influence people through trust and respect • Achieve cooperation versus compliance with others • Discover the power of finding points of agreement with others 10B Develop More Flexibility • Increase our self-confidence • Understand the power of risk taking • Become more open-minded to change and opportunity 11A State Our Opinions with Credibility • Learn a process to organize our thoughts in impromptu professional environments • Communicate our ideas effectively even when we disagree • Strengthen our personal opinions with evidence 11B Come to Grips with Stress • Increase our ability to control worry and stress • Be better prepared to confront our fears • Recognize that we can triumph over adversity 12 Negotiations Mastery • Tie the negotiations process together • Implement strategies for effective negotiation planning and preparation • Practice the negotiation process elements University of Science and Technology and Dale Carnegie Trainingđ ã Assess your colleagues on their ability to negotiate University of Science and Technology and Dale Carnegie Trainingđ 13A Demonstrate Leadership ã Positively influence the attitudes of others • Use positive approaches when coaching people • Deal with mistakes effectively 13B Inspire Others • Communicate with strong feeling • Relate to people on an emotional level • Inspire others to think and/or act differently 14A Celebrate Success • Evaluate professional results from this training • Recognize breakthroughs in ourselves and others • Present evidence of our achievements 15B Review Our Goals • Create a renewed vision for our lives University of Science and Technology and Dale Carnegie Training® Who We Are Founded in 1912, Dale Carnegie Training® has evolved from one man’s belief in the power of self-improvement to a performance-based training organization with offices worldwide It focuses on giving people in the public and private sector the opportunity to sharpen their skills and improve their performance to build positive, steady, measurable results Headquartered in Hauppauge, New York, Dale Carnegie Training® is represented in all 50 of the United States and in over 65 countries, and is dedicated to serving its clients throughout the world Dale Carnegie Training® serves the public and private sectors in 160 locations worldwide and provides its clients with the resources of 2,700 trainers and consultants Each has undergone rigorous training to become certified in the Carnegie Process Each is also required to take re-certification training annually These expert practitioners shape the Carnegie body of knowledge into tools you and they can use to cocreate the high performance, customer oriented teams you desire Over seven million individuals have participated in Dale Carnegie Training®, many of whom participated specifically to strengthen their ability to: • Build teamwork • Enhance customer focus • Develop leadership • Generate enthusiastic cooperation from others • Motivate others to peak performance • Communicate persuasively University of Science and Technology and Dale Carnegie Training® 10 University of Science and Technology and Dale Carnegie Training® 11 “We support the growth of successful organizations by creating successful individuals through training and development solutions.” More than seven million graduates worldwide Training implemented in over 400 of the Fortune 500 corporations Flexible projects with condensed or space learning format In business since 1912 and financially sound Proven system for developing high quality trainers Expertise from local and global resources Over 2,700 carefully selected professional trainers in more than 65 countries Programs in more than 28 languages We thrive on customizing our products to fit your needs Management involvement in application reinforcement ISO 9001 Certified—Continuous Improvement processes to ensure quality University of Science and Technology and Dale Carnegie Training® 12 Global Network Partial Listing of Worldwide Locations: Africa & Middle East Bahrain Egypt Israel Kuwait Lebanon Morocco Qutar South Africa United Arab Emirates Asia, Australia & Pacific Australia Brunei China Guam Hong Kong India Indonesia Japan Macau Malaysia New Zealand Philippines Singapore South Korea Taiwan, R.O.C Thailand Central & South America Argentina Bolivia Brazil Chile Ecuador Guyana Paraguay Surinam Uruguay Venezuela EUROPE Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Luxembourg Netherlands Northern Ireland Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland Turkey Central & South America Argentina Bolivia Brazil Chile Ecuador Guyana Paraguay Surinam Uruguay Venezuela University of Science and Technology and Dale Carnegie Training® 13 The Carnegie® Performance-Improvement Advantage At the core of the Dale Carnegie Training® Process is a four-phase approach that coaches participants through a performance improvement cycle Attitude Change Top performers possess the right attitude and skills We will continuously motivate your employees to strive to surpass their goals We will assist your employees to envision what they can become, thus creating a positive, enthusiastic attitude Knowledge We provide participants with information, tools, and strategies for success The Dale Carnegie Training® Principles and Drivers of Success lay a strong foundation for development Practice We will immerse your people in real-world challenges Participants will stretch their comfort zones to include results-producing skills, activities, and tasks We encourage and teach individuals to apply their newly acquired skills in real-world situations Skill We will adapt to the needs of the class participants, observing their growth along the way Then, we teach them to put it all together to breakthrough performance 7 The Dale Carnegie® Methodology The Cycle of Performance-Improvement creates a culture for learning and behavior change: Participative: Adults learn by doing Active involvement, rather than lecture-based training produces optimal results Dale Carnegie Training® will emphasize skills over knowledge Knowledge is important as an entryway to skill development, but for success, we must practice new skills It’s not so much what we know, but what we can with what we know, and our attitude toward doing it! Positive: Research has shown that adults learn quicker, are more likely to position themselves for breakthroughs, and enjoy longer lasting results in a positive environment—an environment where we can try new things and build off of our strengths Dale Carnegie firmly believed that a person is made up primarily of strengths For some of us, this may be a welcome change! Permanent: Training is conducted over a period of time resulting in new habits that will remain with you long after the training is complete Practical: Instead of role-playing, participants apply the training tools to their current business reality Some participants say, “If I get one idea from this seminar, it will be worth my time.” It is not enough! Great things will happen in the classroom, but what really matters is what we apply in the real world to produce real breakthroughs! The principles we’ll be working with have been tested They work They have been proven! Pushes the Comfort Zone: What comes to mind when you hear the term comfort zone? We define it as “the mental home in which we live.” Most of us prefer to associate with people who are within five years of our age, similar socioeconomic background, work, values, etc The challenge is that opportunities often lie outside our comfort zone We may know something is outside of our comfort zone when we hear that voice in the back of our heads say, “Oh! I could never that!” The single most limiting factor in an adult’s life is often the size of their comfort zone Our goal is to gently and persistently stretch our comfort zone by developing more confidence/flexibility, so that we can take advantage of new opportunities A breakthrough is typically far outside our comfort zone 8 Why Dale Carnegie Training®? At a certain point in the evolution of your business, it is beneficial to seek outside resources to introduce new ideas as well as experience and the expertise that may not exist in your organization in particular areas of training Dale Carnegie Training® from a Business Perspective We have established experience in the training of organizations that seek to bring out the best in their employees In large and small companies, in various industry segments, we are the trainer of choice when it comes to assisting companies in creating competitive advantage through the development of their greatest resource—their people Dale Carnegie Training® from a Learning Perspective We understand adult learning—it is our specialty It is very important to combine theory with practice and personal accountability or you will not get the desired results We recommend a hands-on working environment in every session Our techniques will keep your people attentive and motivated Each participant will be held accountable in a variety of ways to increase their leadership skills and improve interactions with others Dale Carnegie Training® draws from its extensive classroom experience to facilitate learning in a variety of contexts Participants are encouraged to make connections between classroom learning and professional interaction at work We emphasize the business relevance of training concepts, which facilitates understanding and behavior change We excel in translating learning concepts into everyday business issues Building competency in leadership, teamwork, and communication in a hands-on environment allows individuals to analyze these skills from a new perspective By facilitating the transfer of training, participants are better poised to change related behaviors and improve performance Dale Carnegie Training® Is Experiential Our experience has taught us that to be effective, training must be interactive and participatory Skills are learned through practice They are not learned by listening to lectures and tapes or by reading books and magazines Our Training Solution is interactive and participatory Participants are assumed to be actively working so they can apply the training concepts learned in the classroom with their clients and prospects in the field Trainers will use a balance of presentation, practice, coaching, open discussion, and real-life experiences to help the participants to improve their skills “in the moment.” In this environment, participants apply the training and can produce results Participants are held accountable for results in a positive way Best practices are shared New habits and skills are developed over time Dale Carnegie Training® Is Consultative and RelationshipFocused For more than 90 years, the focus of all Dale Carnegie Training® has been on improving relationships by focusing attention on others Underlying Dale Carnegie Training® programs are the 30 human relations principles as described in How to Win Friends and Influence People These time-tested principles help individuals build relationships by focusing on the needs, concerns, and interests of the other party This focus on others is the key to building meaningful professional relationships as well as maximizing productivity and business opportunities for the organization Dale Carnegie Training® Produces Exceptional Results Your employees stretch beyond their comfort zones to become leaders in the industry Participants will learn to develop new management skills, express themselves with confidence and clarity, contribute more productively, and above all become better leaders! Their newly acquired skills will make a significant impact on their working environment maximizing their contribution to the organization 9 Track Record of Success Dale Carnegie® has successfully partnered with thousands of organizations to positively impact their business results Here are a few of the diverse organizations that have seen bottom line improvement due to partnering with Dale Carnegie® to develop their people: Cardean University Cleveland Chiropractic College Chungbuk University Colorado State University Columbia University London Business School St Lawrence University Memphis University Suffolk County Community College Metro Business College Syracuse University Midwestern University Universidade Potiguar Monroe College Universitas Kristen Petra Discovery Institute Northwestern University School of Law Universitas Surabaya East Penn School District Penn State University University of Alabama Forth Worth Project Management Institute Piedmont Technical College University of Arkansas Purdue University University of Cincinnati French Culinary Institute Harvard University Laboratory Institute of Merchandising KAIST Roosevelt School Samford University Savannah College of Art & Design University of South Florida University of Texas Simon Graduate School of Business Washington State University A variety of schools in all over the world, Dale Carnegie® provided a training solution to fit the needs and objectives of each schools Our clients can be confident that a partnership with Dale Carnegie® will produce the required results as it has with many other schools We can make network among schools which we have a partnership High Customer Satisfaction All Dale Carnegie® programs are assessed by Dale Carnegie & Associates, Inc Areas that are measured include: • Relevance of the training to the participant’s job • Whether or not the training has helped the participant increase their ability to perform their job • Quality of the trainers • Overall satisfaction with the training experience For the last four years, Dale Carnegie® Customized Training programs were rated by participants over 83% “exceeding expectations.” This track record of satisfaction means that the feedback from our clients will be positive and you will get measurable results with Dale Carnegie Training® 10 Our Credentials Accrediting Council for Continuing Education and Training (ACCET) Dale Carnegie Training® has been accredited by ACCET and, as a result, graduates can each receive Continuing Education Units (CEU) for our standard courses The term CEU is a term used to identify a nationally-recognized unit of achievement which may be used as evidence of increased performance capabilities and for job advancement ACCET accredits Dale Carnegie Training® through an audit and review of the organization, its training processes, content, and results Accreditation—American Council on Education (ACE) Dale Carnegie Training® programs are in compliance with the rigorous control standards required by ACE and, as such, are considered college level quality ACE determined that Dale Carnegie Training ® processes, quality of instruction, and results were of the highest quality in the training industry In view of this, ACE is recommending to colleges and universities throughout the United States that Dale Carnegie Training® graduates receive transfer college credits Accredited Institutions of Postsecondary Education (AIPE) Dale Carnegie & Associates and all ACCET accredited sponsors are listed in the ACE directory of Accredited Institutions of Postsecondary Education (AIPE) The AIPE directory is used by many corporations as a reference in determining eligibility for corporate tuition support An advantage of being listed in the AIPE directory is that our listing recognizes our training as being on par with the most prestigious colleges and universities An additional advantage of being listed in the AIPE is the distinction this gives us over our competitors ISO Certification Dale Carnegie’s® Product and Trainer Development management systems have been ISO 9001 certified since 1998 through the Bureau Veritas Quality International (BVQI) BVQI is an internally recognized and well respected ISO registrar that provides objective third party review through semi-annual audits The scope of our ISO 9001 certification includes our Product Development, Assessment and Measurement, Carnegie University—Trainer Development and Certification, Internal Sales Training, Product Customization, and Internal Consulting Systems Quality of Delivery Dale Carnegie ® Trainers are experienced professionals with real-world experience In order to become a Dale Carnegie® Trainer, candidates are rigorously coached and trained in order to reach the Dale Carnegie Training® standard In order to be qualified, a trainer must have significant experience in front of groups delivering presentations, as well as completed a rigorous certification process This means that the Dale Carnegie® Trainers will be of the highest standard in the training industry ... Motivate others to peak performance • Communicate persuasively University of Science and Technology and Dale Carnegie Training® 10 University of Science and Technology and Dale Carnegie Training® 11... Surinam Uruguay Venezuela University of Science and Technology and Dale Carnegie Training® 13 The Carnegie? ? Performance-Improvement Advantage At the core of the Dale Carnegie Training® Process... vision for our lives University of Science and Technology and Dale Carnegie Training® Who We Are Founded in 1912, Dale Carnegie Training® has evolved from one man’s belief in the power of self-improvement