Athena Renewal Recommendation

Athena Renewal Recommendation Presented by Phillip D Long on behalf of OWLSi Introduction: MIT periodically reviews the selection of computer hardware to support the MIT Student Computing environment represented by Athena Clusters scattered across campus The review process serves to ensure the Institute’s ability to deliver and maintain the Athena environment on which is based much of the core of undergraduate technology assisted education The current hardware vendor selection for Athena deployment is distributed across three vendors: Sun Microsystems (principally SunBlade workstations, and Sun Netra and Enterprise servers); Silicon Graphics (note however the planned cessation of support for Silicon Graphics Athena workstations Summer of 2003); and, for Intel-based processor machines, Dell Computer This review of workstation vendor renewal was limited to Intel-based computers MIT has long and mutually beneficial relationship with Sun Microsystems Continuation of Unix workstation procurement through Sun was unanimously supported and approved The rapid change in the PC hardware market, along with on-going difficulties in achieving desired continuity in hardware components from the Dell PC products led this review to focus on the PC hardware purchased for Linux Athena and possible WinAthena deployment in clusters and recommendations for wider campus community purchases Review Criteria: This year’s criteria for renewal were similar to years past: • • • • • • • Intel based workstation in desktop form factor Vendor willingness and commitment to support Linux Notification with at least one month advance warning to changes in hardware architecture, and, willingness to provide a loaner sample hardware configuration that can be tested and qualified Preference for longer lead time with demonstrable process notification Price equal to or less than current SunBlade 100 pricing Minimum three year warranty for parts included in price per unit Willingness to qualify MIT Hardware Services to on-site warranty repair Performance criteria: (base set) o 1.8 GHz or higher CPU speed o 512 MB memory (or more) o 20 GB IDE hard drive (or larger) o 19 in Monitor with 1280x1024 with True Color (or equivalent) o CDRW drive o Linux supportable graphics card Process: MIT contacted three vendors for consideration in the renewal of Intel-based Linux Athena workstations: IBM, HP, and Dell This set of vendors represents companies with which MIT I/S has either worked in the past, or has current working relationships Other vendors were considered, e.g., Compaq, but the decision was reached that it would be preferable to focus at least initially on the products from companies with whom we have existing relationships If, on review of submitted hardware from these partners, we found our criteria for selection unmet or poorly met by any of the entries, a wider invitation to other vendors would be considered Fortunately, this was unnecessary Results: All vendors but HP submitted hardware that met all the base criteria for consideration The initial test machine from HP did not meet form factor or price guidelines Subsequently HP provided tower case that met price criterion but did not offer a desktop form factor case for their machine The results are summarized in Table Process Notes: IBM: The review team met with sales people and their customer advocate for higher ed – the equivalent of a customer sales engineer in Sun terminology The team had one phone meeting plus two in person meetings They focused on the Intellistation line of workstations IBM presented product roadmaps produced monthly that demonstrated life cycle information about current, projected and end of life (EOL) products Initial machines demonstrated were EOL in Dec However, IBM went back and avoided recently introduced workstations which have a projected EOL of April 2003, including a speed refresh to be introduced this August and available for 12 months IBM Linux support – IBM has committed support for Red Hat on Intellistation line This means the maintain a qualification group for Linux configurations with both engineering and customer support components accessible by MIT technical staff HP: The review team had several phone meetings with HP with sales and technical staff and one in-person visit Their understanding of hardware continuity was equal to that of IBM There was some concern about demonstrated changes to video graphics boards within a 12 month annual cycle HP agreed to at least one month’s notification of hardware changes but noted that the exact model of the hardware for video would likely change within a year’s time HP promised Linux support, as per stated information on their web pages They maintain a dedicated Linux in-house support team Distinguishers to IBM were price (initially) and form factor Their original hardware submitted for review was significantly more costly than acceptable HP later provided a last minute price reduction, but they could not provide a desktop form factor Dell: Dell product hardware continuity has proven challenging and unsatisfactory to MIT Dell’s response to hardware notification has been ImageWatch which required an NDA that MIT legal has found unacceptable The GX110 processor speed changed repeatedly without notification resulting in orders being returned for lack of product and the need to determine what the current speed available was to execute purchases Thus, while indeed this was not a compatibility problem it was an impediment to MIT purchases of Dell equipment In addition, the nVidia card for the GX110 and GX150 was dropped in favor of ATI, again without notification to MIT This necessitated an unanticipated testing and qualification effort to make Athena work with the ATI drivers Our warranty calls for price replacement with ‘equivalent’ parts We disagreed with their interpretation of ’equivalent’ in this case Price and form factor were competitive There was concern that in-house support for Linux was insufficient to insure coordinated development Linux OS support on the Dell hardware Dell did not seem to fully appreciate how its proposed solution left some MIT requirements unmet Intangibles in the review: IBM was one of the original Project Athena founders There is perceived value in re-establishing our relationship with them HP relationship with MIT has multiple connections, which has potential value but not obligation Dell has had an exclusive market from MIT for PC purchases Nonetheless, this has not made for a smooth relationship, nor made business or technical conflicts easier to resolve Recommendation: MIT should consider a multi-vendor strategy for Intel-based workstations for Athena renewals of Linux Athena and WinAthena computers The single vendor strategy for Athena deployments on Intel-based computers has not led to anticipated benefits in simplification of software development or hardware support Changing hardware components have required additional work in Athena testing and development Further the hardware repair demands are driven as much by the diversity of brands that are representative of overall MIT user community, not simply the Athena Intel vendor choice Thus, PC Hardware Services already must support and repair a wide variety of hardware Having multiple vendors more closely engaged with MIT in the continuing evolution of the Athena Linux port leveraged the Institute’s position to pursue Linux as a desktop alternative rather than being solely dependent on a single vendor whose commitment to Linux has not been strong IBM has made itself the poster-child of the Linux community which, while not always realized in ways MIT finds most beneficial is nonetheless a welcomed endorsement of open source software development that is better aligned with MIT core values Finally, this decision does not unilaterally impact on PC procurements It is focused on Intel hardware platforms that will support the Athena software environment This is the default academic computing environment, extending across public computing clusters, classrooms, and across department, labs and centers engaged in teaching using Athena software resources It does not necessarily influence office computing or other administrative hardware procurement decisions Summary: OWLs recommends the renewal of Athena Intel-based computers by purchase of a mixture of IBM and HP PCs Desktop PC form factor computers should be acquired primarily from IBM until or unless HP provides an Intel-based PC in this form factor that supports Linux and for which HP is committed in its Linux support Tower case PCs should be acquired from either HP or IBM This recommendation should be applied to the next round of approximately 400 PCs to be acquired as part of the summer 2002 Athena replacement cycle, and for departments, labs, centers and individuals who want to take advantage of the Linux Athena integration of Operating System, applications, and network services during the coming year Table Summary of Vendor Product Reviews Vendor: HP Vendor: IBM System: x1100 System: Intellistation E Pro Quote ID: 4R1-16175-02 Quote ID: T01191 List $: 2035 +135 S&H List $: ~2400 MIT $: 1467 +135 S&H MIT $: 1604 Additional Terms: $100 Desktop or Tower: Desktop trade-in on Dell and $400 Configuration Lifetime: trade-in on SGI year Desktop or Tower: Tower Will give early warning of Configuration Lifetime: change: 30-90 days year Officially Supports Linux: Will give early warning of Yes change: 90 days Will guarantee graceful Officially Supports Linux: migration if config changes: Yes Yes Will guarantee graceful migration if config changes: Yes Engineer already designated Recommendation: Do not Recommendation: Buy buy for Renewal of Desktop these for the Athena systems, but DO renewal, and make them our publish as a supported primary Linux Athena recommendation recommendation Vendor: Dell System: Precision 340 Quote ID: 78752659 List $: ~1700 MIT $: 1406 Additional Terms: None Desktop or Tower: Desktop Configuration Lifetime: Dell will not say Will give early warning of change: Dell will not meet this requirement Officially Supports Linux: Yes Will guarantee graceful migration if config changes: No improvement over previous failures in this area Recommendation: Do not buy for Renewal Do not publish as a supported configuration Attachment – IBM Quote 04/04/02 GARY ZACHIESS MASSACHUSETTES INSTITUTE TECH Customer Number: 1044260 Quote Number: T01191 Thank you for your interest in IBM requested Please find below the price quote you PRODUCT DESCRIPTION QUANTITY PRICE/EA TOTAL =============================================================================== 620441U E PRO SFF P4 2.0GHZ 40 256 ECC 1117.00 1117.00 MATROX G450 DVI MFG Part#: 620441U 620451U E PRO SFF P4 2.2GHZ 40 256 ECC 1273.00 1273.00 MATROX G450 DVI MFG Part#: 10K0046 22P6965 IBM 24X10X40 MAX BLACK 87.00 87.00 INTERNAL CD-RW DRIVE MFG Part#: 22P6965 66344AN G97 19.0INCRT 18.0V BLK TCO 237.00 237.00 MFG Part#: 66344AN Subtotal Without Shipping & Handling 2714.00 Miscellaneous + 0.00 Total after Miscellaneous 2714.00 Shipping Via 2-DAY STD AIR + 0.00 GRAND Total 2714.00 ======================= To purchase your quoted item(s) online, please click the below link: http://www.myorderstatusonline.com/orderstatus/login.cfm?cid=1044260&oid=T01191 If you have any questions, or require additional information, please not hesitate to give me a call Thank you again for calling IBM Sincerely, James Kang IBM Sales Rep (800) 656-0833 x6909 Fax: (480)776-8618 jkang@ibm4pcs.com PLEASE READ CAREFULLY This quotation supersedes any previous written or oral quotations from IBM and is valid for thirty (30) days from the date of this letter Acceptance of this quotation is subject to IBM's standard payment terms and availability of the product Promotional items may be included in the quotation but are valid for (7) days from the date of this letter Any part number beginning with the letter "W7", "W8", "W9", is to be considered a promotional part All sales are subject to IBM's terms and conditions of sales included with the products Attachment – Dell Quote DELL QUOTATION E Com QUOTE #: Customer #: Quote Date: Customer Name: Date: 3/22/02 6:56:28 AM TOTAL QUOTE AMOUNT: Product Subtotal: Tax: $1,406.00 $1,406.00 $0.00 Shipping & Handling: $0.00 Shipping Method: Ground GROUP: QUANTITY: 78752659 16205808 3/21/02 NECX/MIT ESTIMATED MONTHLY PAYMENT: Amount Leased: Business Lease (months): $38.81 $1,406.00 48 Total Number of System Groups: SYSTEM PRICE: $1,399.00 GROUP TOTAL: $1,399.00 Base Unit: 1.80GHz/400MHz Front Side Bus,P4,Dell Precision 340 Small Desktop (220-8311) Memory: 512MB,PC800 @ 400MHz,2X256, RIMM,Rambus Memory,Dell Precision 340,Factory Install (3112409) Keyboard: Enhanced Quietkey Keyboard, PS/2,3 Hot Keys,Dell PrecisionX30 (310-1420) Monitor: Dell UltraScan,P992,19 inch Monitor with 17.97 inch Viewable Image Size,Gray,Dell Precision (3201522) Video Card: ATI,Rage 128 Ultra,32MB,VGA, Graphics Card,Dell Precision 340 Small Desktop (320-1530) Hard Drive: 20GB Hard Drive,IDE(ATA-100) #1,1inch,7.2 RPM,Dell Precision 340,Factory Install (340-8561) Floppy Disk Drive: 3.5",1.44MB,Floppy Drive Dell Precision 530, Factory Install (340-3736) Operating System: WINDOWS 2000 Pro,Service Pack 2,NTFS,Dell Precision, EnglishFactory Install (420-1536) Mouse: No Mouse for Workstation Model (310-1247) CD-ROM or DVD-ROM Drive: 24X/10X/40X CD Read-Write,IDE,Midnight Gray,Dell Precision 530/340,Factory Install (313-0853) Service: Type Contract - Next Business Day Parts & Labor On-Site Response 2YR Extended (900-6212) Service: Type Contract - Next Business Day Parts & Labor On-Site Response Initial Year (900-6940) Installation: Standard On-Site Installation Declined (900-9987) SOFTWARE & ACCESSORIES Product Quantity First Mouse 3-Button (332666) Unit Price Number of S & A Items: Total $7.00 $7.00 S&A Total Amount: $7.00 Attachment – HP Quote TOTAL QUOTE AMOUNT: Product Subtotal: Tax: $1,406.00 $1,406.00 $0.00 Shipping & Handling: $0.00 Shipping Method: Ground SALES REP: Email Address: ANDY MEYER Andy_Meyer@Dell.com ESTIMATED MONTHLY PAYMENT: Amount Leased: Business Lease (months): $38.81 $1,406.00 48 Total Number of System Groups: PHONE: Phone Ext: 800-274-7799 48366 Business Lease arranged by Dell Financial Services L.P., an independent entity, to qualified customers Lease payments based on 48 month FMV purchase option lease, and not include taxes (which may vary from taxes on purchase amount) and fees, or shipping charges No security deposit required A $55 documentation fee will be added to your lease Subject to credit approval and availability Lease terms subject to change without notice For your convenience, your sales representative, quote number and customer number have been included to provide you with faster service when you are ready to place your order You may also place your order online at www.dell.com/quote This quote is 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Page 4r1-16175-00 The following structured solution, items 0100 and subitems, is offered for sale with a defined configuration menu and solution adjustment Changing the configuration may affect the offer No Qty 0100 Product A7870A 1 Opt ABA 0101 A7813A 1 Opt 0D1 0102 A7192A 1 Opt 0D1 0103 A7243A 1 Opt 0D1 0104 A7194A 1 Opt 0D1 0105 A8027A 2 Opt 0D1 0106 A7807A 1 Opt 0D1 0107 D8912W Description HP workstation x1100 Base SPU,Linux 30% Region/Country Discount Disc % Unit List Price/ Discount amount 0.00 600.00 0.00 -180.00 Extended Item Net Price days 420.00 U.S - English localization 30% Region/Country Discount 1.9GHz Pentium Processor (478 pin) 30% Region/Country Discount days 0.00 450.00 0.00 -135.00 days 315.00 Factory integrated 30% Region/Country Discount Matrox G450 Graphics Card 30% Region/Country Discount days 0.00 120.00 0.00 -36.00 days 84.00 Factory integrated 30% Region/Country Discount button PS2 mouse (no scroll) 30% Region/Country Discount days 0.00 10.00 0.00 -3.00 days 7.00 Factory integrated 30% Region/Country Discount 20GB IDE hard disk drive 30% Region/Country Discount days 0.00 100.00 0.00 -30.00 days 70.00 Factory integrated 30% Region/Country Discount 256MB PC2100 ECC DDR266 DIMM for x1100 30% Region/Country Discount days 0.00 120.00 0.00 -36.00 days 168.00 Factory integrated 30% Region/Country Discount HP 16X max CD R/W ROM drive 30% Region/Country Discount days 0.00 150.00 0.00 -45.00 Factory integrated 30% Region/Country Discount 19" Performance CRT monitor Estimated Delivery upon order entry days 105.00 days 0.00 485.00 days Quotation Quote Number Page 4r1-16175-00 No Qty 0200 1 Product H4396A Description Disc % Unit List Price/ Discount amount Extended Item Net Price Estimated Delivery upon order entry No Additional Support 30% Region/Country Discount Grand Total: $1,642.67 Shipping and handling charges are stated separately for Hewlett-Packard standard transportation and not included in product prices quoted Delivery quoted is in weeks 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thereafter c) HP has no obligation for any claim of infringement arising from: 1) HP's compliance with Customer's designs, specifications or instructions; 2) HP's use of technical information or technology provided by Customer; 3) Product modifications by Customer or a third party; 4) Product use prohibited by Specifications or related application notes; or 5) Product use with products not supplied by HP d) These terms state HP's entire liability for claims of intellectual property infringement 12 LIMITATION OF LIABILITY AND REMEDIES a)Products are not specifically designed, manufactured or intended for sale as parts, components or assemblies for the planning, construction, maintenance, or direct operation of a nuclear facility Customer is solely liable if Products or Support purchased by Customer are used for these applications Customer will indemnify and hold HP harmless from all loss, damage, expense or liability in connection with such use b) To the extent HP is held legally liable to Customer, HP's liability is limited to: 1) payments described in Sections i) and 11 b) above; 2) damages for bodily injury; 3) direct damages to tangible property up to a limit of U.S.$1,000,000; 4) other direct damages for any claim based on a material breach of Support services, up to a maximum of 12 months of the related Support charges paid by Customer during the period of material breach; and 5) other direct damages for any claim based on a material breach of any other term of these HP Terms and Conditions of Sale and Service, up to a limit of U.S.$1,000,000 or the amount paid to HP for the associated Product, whichever is less c) Notwithstanding Section 12 b) above, in no event will HP or its affiliates, subcontractors or suppliers be liable for any of the following: 1) actual loss or direct damage that is not listed in 12 b) above; 2) damages for loss of data, or software restoration; 3) damages relating to Customer's procurement of substitute products or services (i.e., "cost of cover"); or Shipping and handling charges are stated separately for Hewlett-Packard standard transportation and not included in product prices quoted Delivery quoted is in weeks Taxes, if applicable, are not included Payment on partial shipments will be considered acceptable unless otherwise noted on your purchase order All prices are for USA end use only Print Date: 3/22/2002 2:09:56PM Quotation Quote Number Page 4r1-16175-00 d) THE REMEDIES IN THESE HP TERMS AND CONDITIONS OF SALE AND SERVICE ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES 13 GENERAL a) Transactions may be conducted through Electronic Data Interchange ("EDI") or other electronic methods, as agreed b) HP will not be liable for performance delays or for non-performance, due to causes beyond its reasonable control c) If either party becomes insolvent, is unable to pay its debts when due, files for bankruptcy, is the subject of involuntary bankruptcy, has a receiver appointed, or has its assets assigned, the other party may cancel any unfulfilled obligations d) Neither party may assign any rights or obligations hereunder without prior written consent of the other party HP may, however, assign any rights and obligations hereunder to another Hewlett-Packard entity at any time subject to written notice e) Customer who exports, re-exports or imports Products, technology or technical data purchased hereunder, assumes responsibility for complying with applicable laws and regulations, and for obtaining required export and import authorizations HP may suspend performance if Customer is in violation of applicable regulations f) Disputes arising in connection with these HP Terms and Conditions of Sale and Service will be governed by the laws of the country and locality in which HP accepts the order g) Provisions herein which by their nature extend beyond the termination of any sale or license of Products or Support will remain in effect until fulfilled h) If any term or provision herein is determined to be illegal or unenforceable, the validity or enforceability of the remainder of the terms or provisions herein will remain in full force and effect i) Customer will not register or use any internet domain name which contains HP’s trademarks (e.g “HP”, “hp” or “Hewlett-Packard”) in whole or in part or any other name which is confusingly similar thereto Shipping and handling charges are stated separately for Hewlett-Packard standard transportation and not included in product prices quoted Institute ofshipments Technology Delivery quoted is in weeks Taxes, if applicable, areMassachusetts not included Payment on partial will be considered acceptable unless otherwise noted on your purchase order All prices are for USA end use only Apr-02 criterial_for_renewalv2.doc Print Date: 3/22/2002 2:09:56PM Massachusetts Institute of Technology Apr-02 criterial_for_renewalv2.doc i OWLs Team Membership Andrew Boardman Brian Murphy Gary Dryfoos Jonathon Weiss Phillip Long Mike Barker Camilla Fox Carter Snowden Tom Thornton Oliver Thomas Gary Zacheiss ... designated Recommendation: Do not Recommendation: Buy buy for Renewal of Desktop these for the Athena systems, but DO renewal, and make them our publish as a supported primary Linux Athena recommendation. .. resolve Recommendation: MIT should consider a multi-vendor strategy for Intel-based workstations for Athena renewals of Linux Athena and WinAthena computers The single vendor strategy for Athena. .. teaching using Athena software resources It does not necessarily influence office computing or other administrative hardware procurement decisions Summary: OWLs recommends the renewal of Athena Intel-based