Key Messages for Senior Leaders for Team Sponsorship

Project Initiation Call – Document Stop HAI · CUSP · TeamSTEPPS™ · Just Culture · Messaging · Communication · Hand Hygiene · Stop HAI · CUSP · TeamSTEPPS™ · Just Culture · Messaging · Communication · Hand Hygiene · Stop HAI · CUSP · TeamSTEPPS™ · Just Culture · Messaging · Communication · Hand Hygiene · Stop HAI · CUSP · TeamSTEPPS™ · Just Culture · Messaging · Communication · Hand Hygiene · Stop HAI · CUSP · TeamSTEPPS™ · Just Culture · Messaging · Communication · TeamSTEPPS™ · Just Culture · Stop HAI · CUSP/Stop CAUTI: Key Messages for Senior Leaders for Team Sponsorship From Project Leader/Nurse Managers/Middle Managers to Senior Leaders • • • • • • • • My unit/department is engaging in the national CUSP/Stop CAUTI collaborative – a comprehensive unit-based safety program that engages frontline staff with supervisors, managers, and senior leaders to solve patient safety problems identified on their own unit and clinical interventions to significantly reduce catheter-associated UTIs CUSP helps us identify and take ownership of safety improvement CUSP was developed by Dr Peter Pronovost of Johns Hopkins University In 2005, over 100 ICUs in the state of Michigan nearly eliminated central line associated blood stream infections (CLABSIs), and have held a mean rate of zero CLABSIs for over years The CUSP model is proven to be effective, and can be implemented in any unit to identify and resolve all types of defects while improving patient safety culture on the unit CUSP has six simple steps: Form a unit CUSP team with executive sponsorship Measure unit culture Educate staff on the Science of Safety Identify defects using the Staff Safety Assessment (“How will the next patient be harmed? What can be done to prevent that harm from happening?”); prioritize defects Learn from one defect per quarter Implement team/communication tools We need your help! CUSP was designed to have an “executive sponsor” – someone like you who will be part of our team, work with us, and help us if we run into problems that need executive support For example, if we find that _ could be eliminated or significantly decreased by changing the type of _ _ then someone like you could help us with that; Or, if we identify that the next patient will be harmed on our unit due to pharmacy or lab issues, you can help us navigate how to get the right people involved to help us fix the problem Our staff would like for you to visit us– to round and let our co-workers and patients know that you are supporting our work to make our unit as safe as possible It is a significant morale booster, a personal touch for our patients, and can help us get the changes we need put in to place Would you please join us as our executive sponsor? From bedside staff to Senior Leaders You can help me my job better… • I love being a and taking care of my patients • Sometimes it’s hard for me to that because of • Our unit is learning about a safety program called CUSP and it is teaching us how to identify problems on our unit and fix them (by asking ourselves, “How will the next patient be harmed?”) – but some problems can only be fixed outside of our unit • Our manager does what he/she can to help with these problems, but sometimes he/she cannot remove the barriers to fully solve the problem • I want our patients to be safe; to get them well and sent home as soon as possible I want to know that my family or I will be safe being cared for here Will you help us make that happen?