MID COURSE INTERNSHIP REPORT PROCEDURE OF RECEIVING AND PROCESSING DATA AT TAI VIET JOINT STOCK COMPANY

FOREIGN TRADE UNIVERSITY HO CHI MINH CAMPUS  MID-COURSE INTERNSHIP REPORT Major: International Finance PROCEDURE OF RECEIVING AND PROCESSING DATA AT TAI VIET JOINT STOCK COMPANY Student: Nguyễn Thị Thương Student ID: 1913316176 Class: K58CLC2 Supervisor: Dr Nguyễn Mạnh Hiệp Ho Chi Minh City, August 2022 FOREIGN TRADE UNIVERSITY HO CHI MINH CITY CAMPUS SOCIALIST REPUBLIC OF VIETNAM Independence - Freedom - Happiness MIDTERM PROFESSIONAL REPORT REMARKS Student’s full name: Nguyen Thi Thuong Student code: 1913316176 Name of the report: Procedure of receiving and processing data at Tai Viet Joint Stock Company Remarks: The student has completed the report properly under the guidance of the supervisor The supervisor is responsible for the title, purpose, subjects, scope and research method(s), and chapters’ titles, and main headings of the report (3 digits): 0.8-1.0 point(s) The student has failed to carefully follow the supervisor’s instructions The supervisor is responsible for chapters’ titles, purpose, subject, scope and research method(s), and titles and main headings of the report (2 digits): 0.50.7 point(s) The student has failed to carefully follow the supervisor’s instructions The supervisor is not responsible for the report: 0.1-0.4 point(s) The student has totally failed to follow the supervisor’s instructions The supervisor rejects the submission of the report: point Assessment of compliance with regulations, progress and work ethics (Maximum of 1.0 point, with one decimal number): Ho Chi Minh City, …/… / Supervisor (Signature with full name) STATUTORY DECLARATION I hereby declare this report is my research work I did not use any material published elsewhere except for the references sources I have mentioned at the end of this report No other person's work has been used without due acknowledgments in the report I shall take full responsibility for this commitment Ho Chi Minh City, August 2022 The author Nguyen Thi Thuong ACKNOWLEDGMENT First and foremost, I would like to express my gratitude to Foreign Trade University HCMC for facilitating me to experience a mid-course internship Particularly, I sincerely thank supervisor Nguyen Manh Hiep who has wholeheartedly supported and guided me to orientate this report throughout the internship His helpful advices encourage me to build up my foundation for the report completely Furthermore, I honestly appreciate Tai Viet JSC and Mr Nguyen Tang Thanh Phuong, who is manager of Data Department for giving me a chance to become an intern at Data Department Especially, I am deeply grateful to learn and work under the practical guidance and dedicated support of Mr Huynh Anh Khoa who is my enthusiastic mentor The mentor not only gave me constructive advices but also shared his experience to inspire me Through this internship, I have experienced the working environment in a professional company Moreover, I also have acquired unlimited knowledge that has not been taught at school All precious lessons and experiences that I have gained thank to teachers of Foreign Trade University HCMC and Tai Viet JSC, specially my supervisor and my mentor Ho Chi Minh City, August 2022 Nguyen Thi Thuong TABLE OF CONTENTS LIST OF ABBREVIATIONS .i LIST OF CHARTS, TABLES AND FIGURES .iii PREFACE 1.1 Overview of Tai Viet Joint Stock Company .2 1.1.1 General information 1.1.2 Overview of Data Department of Tai Viet Join Stock Company 1.1.3 Business outcomes of Tai Viet Joint Stock Company in 2019 – 2021 1.2 Summary of the internship CHAPTER 2: RECEIVING AND PROCESSING DATA PROCEDURE AT TAI VIET JOINT STOCK COMPANY 2.1 Overview of receiving and processing data procedure at Tai Viet Joint Stock Company 2.2 Steps of receiving and processing data at Tai Viet Joint Stock Company .10 2.2.1 Step 1: Receive reports from stock exchanges 10 2.2.2 Step 2: Import yearly data to WebTool 11 2.2.3 Step 3: Import real-time data to WebTool 14 2.2.4 Step 4: Correct the incorrect data (if any) .15 2.3 Critical discussion of receiving and processing data at Tai Viet Joint Stock Company 16 2.3.1 Strengths 16 2.3.2 Limitations .17 CHAPTER 3: THE OUTLOOK AND RECOMMENDATIONS FOR IMPROVEMENT IN RECEIVING AND PROCESSING DATA AT TAI VIET JOINT STOCK COMPANY .19 3.1 Opportunities and challenges 19 3.1.1 Opportunities 19 3.1.2 Challenges .20 3.2 Recommendations for Tai Viet Joint Stock Company and procedure of receiving and processing data at Tai Viet Joint Stock Company 20 CONCLUSION 23 REFERENCES 25 APPENDIX .a APPENDIX .b APPENDIX .c APPENDIX .d APPENDIX .d APPENDIX .f APPENDIX .g i LIST OF ABBREVIATIONS Abbreviation In English FDI Foreign Direct Investment HNX Hanoi Stock Exchange HoSE Hochiminh Stock Exchange IR Investor Relations JSC Joint Stock Company UPCOM Unlisted Public Company Market US United States 20 In addition, not only receiving the trust from investors and customers, Vietstock is also an ideal place to work for Bachelors of Finance as it creates opportunities for employees to work and demonstrate their abilities in the securities field Therefore, Vietstock always has a qualified human resources equipped with deep knowledge of securities and legal documents related to receiving and processing processes 3.1.2 Challenges Regarding the market, the financial market is expanding, but there are still many risks Specifically, in the first months of 2022, the stock market experienced a serious decline due to the plan to sharply increase interest rates of the US Federal Reserve Besides, Vietnam's stock market has appeared many acts of manipulating stock prices, causing serious damage to investors' profit These have raised concerns about the safety and transparency of the stock market, leading to investors' reluctance to participate in this market, which directly causes a decrease in the demand for products and services that Vietstock is provided In addition, the increasing popularity of the stock market has also increased the popularity of e-portal services such as Vietstock finance Increasingly developing competitors such as Cafef, stockbiz also has products and services familiar with Vietstock This puts pressure on Vietstock to constantly improve to provide exclusive and outstanding services to attract customers and investors Regarding human resources, despite having a certain reputation in the finance and securities industry, Vietstock always faces a shortage of human resources, especially the Data Department This shortage leads to work overload for department members and affects the quality and timeliness of processed data 3.2 Recommendations for Tai Viet Joint Stock Company and procedure of receiving and processing data at Tai Viet Joint Stock Company During the internship, I have noticed a few problems in the working process as well as problems in the company's management Therefore, I would like to make 21 some suggestions for the company with the hope that I can contribute ideas for the long-term development of the company First, the Data Department needs to have a written data processing process for interns to facilitate training and unify the workflow I was given the opportunity to approach the actual work and receive direct instruction However, these procedures not have a direct document to refer to and to reconcile every time the procedure is performed Therefore, a manual is essential to ensure that the new hires perform consistently and in accordance with the process Second, in the data processing process, after the data is filtered and updated into the WebTool, it is not checked for accuracy, but directly synced to the website finance.vietstock.vn This will lead to some errors affecting the benefits of listed companies Therefore, Vietstock needs to improve the process by adding a step of checking data after syncing to the website to make sure the data is correct Third, Vietstock uses modern technology and WebTools in its processes to reduce human resources costs, but these technology WebTools still make mistake sometimes, which interrupts the process Therefore, the WebTool need regular maintenance and repair Inspection and repair will help speed up efficiency and avoid unnecessary technical errors Forth, Vietstock needs to improve facilities to create a comfortable working environment for employees Computers need to be maintained and repaired every year to ensure uninterrupted work In addition, with the intensity and huge amount of work every day, employees need to rest as well as be energized to be motivated to work Vietstock should have meeting, parties to learn the company's culture to facilitate employees build relationship, thereby creating a friendly working environment and increasing employee engagement with the company Finally, during the peak of the stock market, the amount of data that needs to be processed increases dramatically, leading to the overload state for employees To improve the shortage of human resources, Vietstock needs to have specific policies to attract young employees Specifically, Vietstock can cooperate with universities 22 in the field of economics, securities to recruit students as well as promote its brand 23 CONCLUSION In the context of an increasingly bustling stock market, the demand for securities-related services has also increased significantly Services such as providing data channel are also becoming more and more popular Although the first half of 2022 is a volatile and bleak time for the stock market as well as in Vietnam, the demand for investment in securities has not decreased Thanks to that growth, Vietstock has grown more and more and become one of the leading securities and financial information channels in Vietnam After 20 years of branding, Vietstock has developed many products and services to provide investors as well as customers on the stock market During the 2-month internship, I had the opportunity to being recruited as an intern at the Data Intern position of Vietstock Data Department, also known as Tai Viet Joint Stock Company In this position, I am honored to receive the support and dedicated instruction of the members of the Data Department as well as all seniors in Tai Viet JSC Besides, I have learned not only a lot of practical knowledge about the stock market but also the work of data management The procedure of receiving and processing data requires basic knowledge of Enterprise Law and Securities Law, the ability of acknowledging reports and resolutions published by listed companies and soft skill such as time management to complete the task effectively and timely Instead of being done by following a specific instruction, the procedure is usually combined to boost the efficiency The accuracy and timeliness is required in the process but there are still technical mistakes or mistakes in reports published by listed companies Simultaneously, I also illustrated an example of the processing data procedure at Data Department After a period of learning and working as an intern at Data Department of Tai Viet JSC, I is personally aware of some opportunities as well as challenges for Tai Viet JSC in stock market and processing data procedure at Data Department As an enthusiastic intern, I always want to dedicate to the development of the company Thus, according to my limited knowledge and observation, I would like to 24 recommends some suggestions for the process and the administrative work of the company I sincerely hope that in the future, Tai Viet JSC as Vietstock will not only hold their position in the stock market but also record great achievement in order to attain the goal “Bringing to the community accurate - objective - fully updated information” 25 REFERENCES Enterprise Law, 2020 Securities Law, 2019 Circular No 155/2015/TT-BTC, Ministry of Finance, 2015 Circular No 96/2020/TT-BTC, Ministry of Finance, 2020 Decree No 155/2020/ND-CP, Government of the Socialist Republic of Viet Nam, 2020 Dịch vụ Vietstock [Accessed on July 25th, 2022] Investors have around $3.4b in securities accounts at end of Q2 [Accessed on July 25th, 2022] FLC Chairman Trịnh Văn Quyết arrested for stock manipulation [Accessed on July 25th, 2022] Nâng hạng chứng khoán Việt Nam [[Accessed on July 25 th, 2022] 10 Chuyên gia VinaCapila lý giải nguyên nhân thị trường chứng khoán giảm [Accessed on July 25th, 2022] a APPENDIX b APPENDIX c APPENDIX d APPENDIX e APPENDIX f APPENDIX g APPENDIX h i ... expectation related to stock market 9 CHAPTER 2: RECEIVING AND PROCESSING DATA PROCEDURE AT TAI VIET JOINT STOCK COMPANY 2.1 Overview of receiving and processing data procedure at Tai Viet Joint Stock. .. receiving and processing data procedure at Tai Viet Joint Stock Company 2.2 Steps of receiving and processing data at Tai Viet Joint Stock Company .10 2.2.1 Step 1: Receive reports from stock. .. members and affects the quality and timeliness of processed data 3.2 Recommendations for Tai Viet Joint Stock Company and procedure of receiving and processing data at Tai Viet Joint Stock Company