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REFLECTION REPORT

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SAI GON UNIVERSITY - IMC UNIVERSITY OF APPLIED SCIENCES KREMS REFLECTION REPORT Bachelor of business administration and E- Business management STUDENT: LUONG HOANG TRANG COPE: 3115IMC014 CLASS: 3115IMC OUTLINE Part 1: Description of Century Group Joint Stock Company (CENGROUP) Part 2: Overview of the human resource of real estate in Ho chi Minh city Part 3: Overview of the human resource in Century Group Joint Stock Company - CENGROUP in Ho chi Minh city Part 4: Comparison of critical on theory and the experience during the practice trainning Part : Conclusion Part 1: Description of Century Group Joint Stock Company (CENGROUP) Logo of Century group joint stock company (CENGROUP) Profie of CENGROUP CENGROUP was established October 15, 2002 After 15 years of operation, now CENGROUP has subsidiaries, a business system includes real estate trading in Hanoi capital, Ho Chi Minh city: Century group joint stock company Century real estate joint stock company Century valuation joint stock company Rising star media joint stock company Saigon cen real estate joint stock company Century real estate investment & development joint stock company Century real estate plus service joint stock company – Cenplus System of real estate trading floors (STDA ) Currently CENGROUP owns a special system of real estate trading floors - Real Estate Project Supermarket System STDA Symbol of System of real estate trading floors (STDA ) Graph real estate transactions in 2016 in Ho Chi Minh city Position of CENGROUP in Vietnam CENGROUP is one of the members of the association of real estate has a reputation in Vietnam CENGROUP was set up and maintains sustainable relationships with a large number of partners and clients The signing ceremony of cooperation between CENGROUP and TAYLOR NICHOLAS (Autralia) Position of CENGROUP in Vietnam Over 10 years of efforts, CENGROUP has confirmed itself by significant achievements In the future, CENGROUP also strive to become a large corporation with more success Achievement of the CENGROUP achieved after 15 years of operation Part 2: Overview of the human resource of real estate in Ho chi Minh city In 2015, the new established businesses in the real estate sector soared, up to 78.7% compared with the same period a year ago The staff at the company also increased 2-3 times in comparison with the year 2014 Part 2: Overview of the human resource of real estate in Ho chi Minh city • However, the property personnel quality is not high because this trades training facility is missing, weak Meanwhile, the real estate broker is a specialized profession, requiring people who not have general knowledge about the industries, sectors, law, social knowledge and soft skills • In fact, basically the human resource for the real estate industry in our country has huge potential when the age from 20 to 35 accounted for over 50% of the total number of people in the working age Part 2: Overview of the human resource of real estate in Ho chi Minh city The real estate sales in Ho Chi minh city attract to males because Males have more advancement opportunities,stand pressure and danger of more trades, this profession face a lot of difficulties and challenges Part 3: Overview of the human resource in Century Group Joint Stock Company - CENGROUP in Ho chi Minh city Number of employees according of the company in 2016 Part 3: Overview of the human resource in Century Group Joint Stock Company - CENGROUP in Ho chi Minh city CENGROUP always recruit employees with higher education levels so their lack of experience in the industry However, the company always facilitate support for employees of specialized courses on soft skills and expertise in professional Intensive training sessions at CENGROUP Part 3: Overview of the human resource in Century Group Joint Stock Company - CENGROUP in Ho chi Minh city The training room (Success academy) is where the CENGROUP trainning up the staff of real estate can professionals and highly practical Part 4: Comparison of critical on theory and the experience during the practice trainning The practical trainning semester was a truly rewarding experience I encountered with real life activities and also received the opportunity to perform in those activities A Organizational Behavior Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations B Managerial Communication Effective communication is one of the key components of business department in any organization,especially the real estate And it becomes particularly more important for a real estate trading floor to have a good communication between the Sale manager and the real estate staff will bepassed down the line in the form of good communication between the staff and the customers Part : Conclusion It was an absolute worthwhile experience working at the Century Group Joint Stock Company - CENGROUP The friendly welcoming staff and the space they have created for intern allowed me with ample opportunities to learn and know myself as a worker Part : Conclusion This experience brought out my strength and also the areas I needed to improvise It added more confidence to my professional approach, built a stronger positive attitude and taught me how to work in team as a member REFERENCE Human Resource Department Business Department The Department of management and the real estate market in Vietnam https://www.cengroup.vn/1/trang-chu/default.html John Bratton & Jeff Gold (2012) Human resource management theory & practice London: PALGAVE MACMILLAN Edgar Schein (2006) Defining Orgnaizational Culture Second Edition: Wendy Baker - Thompson THANK YOU LISTEN TO ME

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