Describe the business context i introduction to SSStutter

TABLE OF CONTENT A - Describe the business context I Introduction to SSStutter General information of SSStutter Install MIS to control and analyze significant data about customers, products sold, products returned II Organizational chart III Core business processes Mission (sứ mệnh tầm nhìn doanh nghiệp) .5 Business process Expectation from our project B - Investigate the real world related to the SSStutter’s problem I Interview II Document study III Identification of requirements C Database diagrams I BFD II ERD 10 III DSD 10 D System implementation: 11 I Tables 11 II Relationships 13 III Form 13 Customer Form 13 The Order Form 15 The Product Form 17 IV Queries: 17 V Report 21 E User manual: 23 F Ending: 26 G Reference: 26 TEAM MEMBER Phạm Thùy Linh Nguyễn Tài Trí Nguyễn Hải Yến Nguyễn Trần Quang Khải Chế Anh Dũng Lê Phương Linh Nguyễn Văn Thành Lê Xuân Anh Nguyễn Đức Long Vũ 10 Nguyễn Thanh Bình LIST OF ACRONYMS DSD Database System Design BFD Business Function Diagram ERD Entity Relationship Diagram TABLE OF FIGURES Figure - Organizational chart of SSStutter…………………………………………………………5 Figure - Business Funtion Diagram of the database………………………………………… Figure - Entity Relationship Diagram of the database……………………………………….10 Figure – DSD Specification…………………………………………………………………………….10 Figure - Group Databasse…………………………………………………………………………… 11 Figure - Customer Databasse…………………………………………………………………………12 Figure - Order Databasse…………………………………………………………………………….….12 Figure – Customer Form……………………………………………………………………………….13 Figure – Order Form…………………………………………………………………………………….15 Figure 10 – Customer Form…………………………………………………………………………………….17 Figure 11 - Data updated customer…………………………………………………………………….18 Figure 12 - Data updated group………………………………………………………………………….18 Figure 13 - Data updated order………………………………………………………………………… 19 Figure 14 - Data updated product………………………………………………………………………19 Figure 15 – Sales Management Information System……………………………………………23 A - Describe the business context I Introduction to SSStutter General information of SSStutter Starting in 2014 with the criteria "Looking for the best of the most basic things" - right from the first steps, SSstutter chose their own direction with the more selected items, the products The product was invested with the desire to bring people who love fashion to have a new look, a new feeling, and more: "Refined from inside." SSstutter with the message "Refined from inside" - that's when you not only dress nicely but also have a "streamlined" lifestyle - delicate and neat more than anyone else SSstutter is a pretty hot name for fashion followers in Saigon as well as in Hanoi With service, professional, and enthusiastic counseling customers can own beautiful and suitable wings with minimalism style Install MIS to control and analyze significant data about customers, products sold, products returned The main objective in this project is to control and analyze important data on customers, products sold, returned products make it much simpler and more effective to meet customer satisfaction and increase productivity for SSStutter Customers can buy clothes through the app to serve quickly and professionally In addition, the project will create convenience for both employees and managers Employees can check detailed information about the number of clothing sold, the number of clothes also in stock, etc It is not only time-saving but also makes customers feel professional service On the other hand, managers can update the work process through the database application because this tool will record detailed information about customers as well as the process of employees working in the Stores Last but no less important, monitoring supports data management database applications effectively in the working process of the SSStutter It can calculate revenue and profit from the effective reservation and accuracy II Organizational chart Figure - Organizational chart of SSStutter III Core business processes Mission (sứ mệnh tầm nhìn doanh nghiệp) SSStutter’s mission is to deliver the joy of shopping to customers and try to fulfill all the missing pieces that competitors are lacking According to SSStutter's CEO Thu Le, SSS still focuses on each message: Wearing beauty is something everyone can do, but it does not have to be valued by others To be respected, you must meet two criteria: “Dress smartly - when you wear what suits you, and change yourself from the inside out - from Delicate Habits to Standard Behavior.” SSStutter's products are undoubtedly highly invested The company provides a product with a vision that it would bring customers confidence and convenience when dressed on The key value of SSS is the cutting-edge characteristic of the products themselves and the whole brand’s vibe The company wants to serve customers a minimal yet modern look A product that is both formal enough and at the same time can be casual SSStutter's primary activity is to provide products for men with sophisticated and neat designs, making it simple to gain the viewer's respect Furthermore, these designs are often drawn from the fashion trends of countries that excel in both fashion and entertainment, such as Korea However, these products are not only fashionable but also provide comfort to the user SSStutter has built a large and growing group of young fashion-loving people since it focuses on shaping a lifestyle for young people rather than just doing business or trading The term "lean community" refers to a group of people This is most apparent in the fact that each SSStutter Collection is warmly received by young people and can "sell out" in as little as 48 hours Business process The core business process of SSStutter includes main steps in the fashion production process, which will be overviewed as follow: Phase 1: Idea creation - Developing your ideas Phase 2: Technical Design - Designing a product in detail for manufacturing Phase 3: Product Development - Developing and approving prototype samples of your product Phase 4: Pre-Production - Compiling all materials and trims and preparing for production Phase 5: Production - manufacturing your product Phase 6: Selling - generating a profit by selling your products Expectation from our project For sale manager:The overriding priority is to meet the satisfaction of customers ● It helps save managers’ time ● They will be provided the most up-to-data details and material ● Managers can update the working process through the database application because this tool will record detailed information about customers as well as the process employees working in stores/factories ● They can analyze and classify customer levels by using sophisticated statistical techniques ● The system will send out all the update order information, production knowledge, and production activities reports frequently.Therefore, the managers can give out advice directly and discover problems For customers: It would be way easier for them to identify the best seller to support their buying decisions as well as manage their budget for our apparels B - Investigate the real world related to the SSStutter’s problem I Interview SSStutter is a young fashion brand with the spirit of "Lean: Sophisticated Neat", targeting customers from 18-24 years old After years of operation, this brand currently has stores in Hanoi and Ho Chi Minh City; quite famous in its segment and has a large number of loyal customers Thu started out as an auditing student, working part-time by selling clothes After that, he used these experiences to open his own shop, but at first he only stopped at the level of importing and selling The turning point came to Thu once she was sick and could not go to China to import goods "At that time, normally, I had to go to China for days a month, and a year, I had to spend up to months just to import goods If I was sick every month, there would be no sales After years, I couldn't stand the pain passively, moreover realizing that there are very few local brands in the market, so they are determined to produce their own products, not simply import goods somewhere to sell and then take beautiful photos," Thu shared Thu said that the lack of fashion expertise is her strong point; because most professional people often have very high egos Instead of finding out what customers need, they believe in their own style and aesthetic eye and that is a business mistake The most important thing is to understand new trends and customers' needs, both of which Thu has gained through her time working as a hired hand and selling imported clothes "Thanks to that time, I understood the law of displacement, which means that what is popular in China or Korea will become a trend in Vietnam after a while," Thu shared According to the young entrepreneur, the standard ratio when using his budget is: 60% for advertising and 40% for the remaining activities He has a view, Marketing and Sales play the role "as important as the right hand and the left hand" Therefore, SSStuter focused on advertising continuously in the first year even though the business was not profitable The letter confirmed that this decision had brought satisfactory results Besides, Thu believes that a provision should be set aside, enough for the company to survive the first year of inefficient business If you can endure through this time, the business can go far Regarding investment, CEO SSStuter said that he did not put too much weight because the barriers to the fashion market were not large; While working with investors is a challenge, especially when the founder has a high ego - a trait often seen in young people With Thu, friends, brothers, and family are the "angel investors" that everyone should look to first when they want to get help II Document study Income Statement The income statement shows a company's expense, income, gains, and losses Balance sheet a statement of the assets, liabilities, and capital of the business at a particular point in time List of customers It includes customers’ information and contact Inventory list Shows the number of products remained III Identification of requirements According to the manual interview, there are several drawbacks that the old information systems would cause the company If the brand wants to improve their performance, they should consider a new comprehensive management system that can prevent time-consuming, low accuracy and manage their cash flow more effectively When the business is growing, keeping track of the increasing amount of data can be tricky Our system can help manage all the business-critical data centrally, safely and securely - whenever they need it - to boost their chances of success Using our database to manage staff records can save the company time and money It can streamline most of the HR tasks, automate routine jobs and speed up the processing of data such as staff hours, leave, benefits, payroll, etc As customers are the lifeblood of SSStutter, then a good customer relationship management (CRM) database should be at the heart of their growth plans CRM databases are usually powerful enough to store and process everything, from customer contact details, interaction history and accounts, to new prospects, leads and business opportunities The systems can even help to run and track marketing campaigns, such as email newsletters Moreover, by using an inventory tracking database, the company can avoid several miscounts or misplace spreadsheets and note that can disappoint the customers C Database diagrams I BFD SSStutter Sales Management SSStutter Sales Management Sales Sales transactions transactions Management Management Classification Classification Management Management Customer Customer Management Management Group of Group of products products Management Management Product Product Management Management Goods Goods sold sold management management Sales reporting Sales reporting Information Information request request Data access Data and access and processing processing Figure - Business Funtion Diagram of the database The above diagram describes the business function which the database application for sales management will try to solve The sales management system aims to manage: ● Classification management: manage customers, group of products and products ● Sales transaction management: manage information related to products sold ● Reporting: to control information request, data access and processing, and report creation - give effective information for suitable management decisions Report Report creation creation II ERD Customer place Order contain Product belongs to Group Figure - Entity Relationship Diagram of the database ● ● ● ● This diagram demonstrates the relationships between entities in the business: One customer can place multiple orders, but one specific order can only be made by one customer One order can only be sold from the store inventory, but the store inventory can put out multiple orders One order can contain multiple products, and the same product can be contained in multiple orders One specific product can only belong to one specific group, but one group can have multiple products in it 10 III Form Customer Form ● The Customer Form will provide information about Guest ID, Contact and Address Figure – Customer Form ● The interface can move to the next customer by clicking ‘next record’ 14 How to add data - Step 1: Click the New Record button ● In order to update information about a new customer, the receptionist moves to a new folder, the user will click ‘new record’, then fill in the blank item like guest ID, NameThe information will be saved as a new record How to add data - Step 2: Type in the data you want to add and Press Enter to 15 save The Order Form ● The Order Form provides information about Bill No, Customer ID, Product ID and Sales Date Figure – Order Form 16 Through Order Form, sales staff and accountants can check the Customer ID,Sales date, Bill ID We can find information in the records part (one of 20) by clicking on the next record, last record, or new record To create a new invoice, sales staff will create in Customer Form rather than Order Form Order Form is almost used when the sales staff or accountants need to edit the order information like changing sales date, products sold The Product Form ● The Product form includes detailed information of the products: Product ID, Description, Group ID and Unit Price 17 Figure 10 – Customer Form The Product Form includes detailed information related to the goods The above items show the goods features characteristics like type of clothes (Long Pants, Short Pants, Shirt, T-shirt, ) and which type is for men or women This form does not serve the purpose of checking availability Checking availability must use another report Specifically, this form allows the user to arrange information in order depending on the user’s need by clicking on the filter IV Queries: - Queries are mostly used to seek and compile data from one or more tables A database query is a comparable operation that is most closely related to a CRUD (create, read, update, delete) function Running a query is the same as asking a specific question of your database In Access, creating a query implies establishing a precise search criterion to discover the data you're looking for 18 Figure 11 - Data updated customer Figure 12 - Data updated group 19 Figure 13 - Data updated order Figure 14 - Data updated product - Though there are options for finding data within a database such as searches and filters, queries are a strong tool that can extract information from many Consider this: when employees or managers a search in the customer database to locate the name of one client at their firm, or while using a filter option on the other table to display just orders placed in the recent few weeks They can examine both customers and orders at the same time if they use either of these two options This is feasible thanks to the query option They could easily run a query to get the name and phone number of every consumer who has purchased something in previous weeks 20 - steps to create a simple table query: + Step 1: Select the create tank on the ribbon and locate the Queries + Step 2: Now tap to the Query Design How to create query - Step 2: Click on Create then click Query Design on Taskbar + Step 3: Access will switch to Query Design view In the show table dialog box, select the table you want to run a query on How to create query - Step 3: Select the table you want to run a query on + Step 4: Click Add, and then click to the Close option + Step 5: The selected will appear as a small window in the Object Relationship pane In the table window, make a double click in the field names that you want to include in your query + Step 6: Set the search criteria by clicking the cell in the criteria row of each field you want to filter + Step 7: After you have set your criteria, run the query by clicking the Run command on the design tab 21 How to create query - Step 7: Run the query by clicking the Run command on the design tab + Step 8: The query result will appear in the query’s datasheet view, which looks like a table If you want to query by clicking the same command in Quick Access Toolbar V Report Report is an object in the database to display and summarize information in Microsoft Access database Information in a report consists of information that was taken from tables, queries and was reorganized into report form Below are the steps to create Report: - Step 1: Click on Create then click Report Wizard on Taskbar How to create a Report - Step 1: Click on Create then click Report Wizard on Taskbar - Step 2: On new Window, double click on the fields you want to appear on report 22 How to create a Report - Step 2: Double click on the fields you want to appear on report - Step 3: Click Next, then choose the format you want How to create a Report - Step 3: Click Next, then choose the format you want - Step 4: Click Finish to create new report 23 In our assignment, reports were used to show information about customers, products and invoices in a systematic way Take the Product report as an example, an employee can easily see the information of a product How to create a Report - Step 4: Click Finish to create new report E User manual: ● When you click on our Sales Management Information System in Access, the screen will present like the picture below with main contents: Tables, Queries, Forms, and Reports 24 Figure 15 – Sales Management Information System ● Double click in each table to see the information of customer, products, group, invoice, and invoice detail of the Sales during the period that the companies applied our MIS How to use MIS - Double click in each table to see the information ● To add information of each table, you switch to the form of tables in the navigation pane in the left For example, we choose the Customer form, the screen will like 25 How to use MIS - Add information of each table ● Then, choose the button like below How to use MIS - Choose the button like below ● Now you can type the information of a new customer on customer form, that automatically appears in the Customer table after that 26 How to use MIS - Type the new information ● Then, you can see the updated lists of - Customers who buy more than 10 products during the sales period - Sum of Quantity Sold by Product ID during the sales period - Top best sellers during the sales period by double click on each query’s name in the navigation pane on the left ● After that, you double-click on the updated report that you want to see in the navigation pane How to use MIS - Double-click on the updated report 27 F Ending: In general, our project of database application assists SSStutter in daily operating activities by reducing the complicated process of classification, making it much simpler and more effective to meet customer satisfaction and increase productivity It is important for a growing business like SSStutter to use database applications By accurately recording data, updating and tracking them on an efficient and regular basis, the company can address their challenges on one hand and make use of the immense potential offered by this sector on the other hand It is needed for effective running and management of data G Reference: Kevin Stratver – How to use Microft Access – 25th February 2021 https://www.youtube.com/watch?v=ubmwp8kbfPc&t=13s&ab_channel=KevinStratvert Cafebiz – Trò chuyện với thương hiệu BOO, Emwear, SSStutter – 17th Februry 2021 https://cafebiz.vn/tro-chuyen-voi-3-thuong-hieu-boo-emwear-ssstutter-khoi-nghiep-thoitrang-thiet-ke-co-can-phai-biet-thiet-ke-20210216202355697.chn SSStutter – Tinh tế từ bên – 1st October 2019 https://nhanh.vn/ssstutter-tinh-te-tu-ben-trong-n42883.html Tinh Gọn – Khi phong cách thời trang nâng tầm lên thành lối sống – 4th July 2020 https://kenh14.vn/tinh-gon-khi-phong-cach-thoi-trang-duoc-nang-tam-len-thanh-mot-loisong-20200703225944168.chn Acess Query Designing – How to run the query wizard in Access https://www.accessrepairnrecovery.com/blog/run-access-query-wizard 28 ... liabilities, and capital of the business at a particular point in time List of customers It includes customers’ information and contact Inventory list Shows the number of products remained III Identification... reducing the complicated process of classification, making it much simpler and more effective to meet customer satisfaction and increase productivity It is important for a growing business like SSStutter. .. General information of SSStutter Starting in 2014 with the criteria "Looking for the best of the most basic things" - right from the first steps, SSstutter chose their own direction with the more