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HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
TABLE OF
CONTENTS
1
2
3
5
7
9
10
12
14
16
What is Outsourcing?
How does Outsourcing t into Modern Business?
Key Benets of Outsourcing
How can Freelancer.com help you to Reap these Benets?
What does Freelancer.com do to Safeguard you as an Employer of Freelancers?
First Steps in Outsourcing
How to Post a Project and Set Yourself up For Success
Choosing the Right Freelancers
Outsourcing Case Studies
Summary
HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
To do business in the modern world, a successful business needs to extract the very
best value from its workforce. The global marketplace is constantly changing and
any business venture that wants to lucratively compete in this global arena needs
to be both dynamic and able to scale its workforce to meet supply and demand.
Traditionally, this has meant employing more staff than required to ensure that there
are extra employees on hand to cope with any unexpected workload. How do
you ensure that you have the resources to cope with a uid work schedule without
having to employ excess staff? Simple. Outsourcing with Freelancer.com
HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
1
Outsourcing describes the process of one entity employing the services of another entity on an ad-
hoc basis. This can take the form of one large company using a second company to provide certain
services as needed, or it may simply be an individual who needs to procure a certain skill set to help
complete a current project. Usually, these situations will take the form of the Employer engaging the
services of Freelancers on either a pay-per-project or pay-per-hour basis. These Freelancers report
directly to the entity that has employed them for an agreed duration either in time, or in project goals.
Once payment has been made upon delivery of completed work, the Employer has no obligation to
keep the Freelancer on the payroll.
Freelancer.com is the largest outsourcing site in the world with millions of registered users, enabling
Employers and Freelancersto connect and do business together. This is done using a set of web-
based tools that have been designed to take remote outsourcing to a new level.
What is
Outsourcing?
REGISTER FOR AN ACCOUNT
AT Freelancer.com
HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
2
In recent years business has become globalized, which in turn means that
competition has globalized too. Many small businesses that may once have
occupied a local niche are now forced to compete with similar businesses all
around the world. In some cases, this presents a costing problem; labor can
be cheaper, yet equally skilled in countries outside of the Western world. Many
Western-based companies nd that they are unable to compete with international
companies offering services at much lower costs. Outsourcing enables companies to
procure staff at competitive prices and, more importantly, as needed rather than hiring full-time
employees.
In being able to call upon a workforce of outsourced Freelancers, small businesses are then able
to dynamically scale themselves to t the needs of any project.
Small businesses often nd they have to turn down opportunities due to limited
resources, therefore losing out to competitors. However, if a company has
access to a readily available team of outsourced staff, this problem disappears;
the business simply uses Freelancersto make up the shortfall. Small businesses
can therefore take on additional work, safe in the knowledge they can acquire the
resources required to complete any project. There can be no doubt that a small
business that is able to utilize Freelancers is more dynamic and able to adapt
itself more quickly to the needs of its clients.
How does
Outsourcing
t into Modern
Business?
HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
3
So far, we have briey outlined a handful of the advantages of using Freelancers. Let us now take
a much deeper look into the full range of benets that a small business can reap from taking an
outsourced approach to stafng.
Staff can be employed on a demand-driven
basis. Put simply, if you need eight staff one
month and then only ve the next, then you
only need employ the right number of staff each
month. This means that staff shortages become
a thing of the past and, equally importantly,
overstafng is also no longer an issue. You only
employ the people you need when you
need them.
Key Benets of
Outsourcing
SCALABILITY
COST EFFECTIVENESS ADAPTABILITY
REDUCED RISK
For small businesses involved in industries
such as web development, the need for skilled
staff is always present. But what happens
when a new client suddenly insists upon your
team producing a set of instructional videos,
or a Microsoft PowerPoint presentation? Do
you say, “No, sorry, we don’t have the skills to
do this”? By using outsourced staff to supply
extra skills as required, the business is able
to condently take on more complex projects
that require a range of different skill sets, safe
in the knowledge that they will be able to nd
Freelancers to make up the skill decit.
As we have already seen, the emergence of
a global marketplace – not simply in terms
of commercial opportunities, but also with
regards to staff employment – means that many
traditional businesses are facing the problem
whereby they are savagely undercut when
tendering for new projects. Skilled staff located
in a cheaper geographic location are now more
relevant than ever before in practical terms.
Most business is won on price and employing
outsourced staff allows small businesses to
attain price parity with competitors large
and small.
As any company that employs full-time staff will
be aware, the cost of keeping those staff trained
in current industry technologies and other tertiary
skills can be high. Outsourced members of staff
are responsible for keeping themselves current
and ensuring that their skills are kept sharp, at
no cost to their Employers.
HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
4
The points outlined above represent the major benets of outsourcing, many of which are applicable
to small businesses in a range of industries. Even smaller organizations or one-man operations
must see by now how outsourcing can help them to maintain their prot margins and grow with their
market, without the need to invest in more full-time personnel. Utilizing highly skilled, professional
Freelancers gives businesses the option to employ the people they need only when they need them,
without incurring an ongoing overhead.
DIVERSIFICATION
REDUCED TRAINING- COSTS
SIMPLIFIED ACCOUNTING
By outsourcing to Freelancers, a small business
is able to adapt its products and services and
expand its product base by pulling in skills that
it does not already offer. For example, a web
development company may nd it desirable
to offer Search Engine Optimization (SEO)
services as part of their overall package. By
nding a good, solid Freelancer to perform
this task, they are buying a skill that can then
be resold to augment and improve the service
offered to their clients.
As any company that employs full-time staff will
be aware, the cost of keeping those staff trained
in current industry technologies and other
tertiary skills can be high. Outsourced members
of staff are responsible for keeping themselves
current and ensuring that their skills are kept
sharp, at no cost to their Employers.
Small business that employ staff on the payroll
must keep accurate nancial records and
ensure that taxes are paid on behalf of their
employees. Freelancers however, must keep
their own records and are liable for their own
tax returns; the Employer does not need to
handle this process income and so accounting
is made much simpler. In addition it removes
the need to employ payroll staff.
HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
5
Thanks to Freelancer.com, the difculties in nding reliable and skilled Freelancers, verifying
credentials, handling payments and managing your relationships are eliminated.
In using the service that Freelancer.com provides, all of these problems are negated. Freelancer.com
provides a robust, secure and intuitive platform for recruiting and managing outsourced freelance
staff. The process of nding the right staff for your needs, verifying that they are equipped with the
required skills, managing project milestones and dealing with payments is all handled within the
Freelancer.com platform, making outsourcing simple. Freelancer.com has a feature set that has been
perfected over several years to provide an optimal interface between Employers and Freelancers,
and to deal with every foreseeable interaction between both parties effectively and efciently.
Finding freelance staff using Freelancer.com is very simple and is accomplished by using a reverse
auction-style system. An Employer, posts a project detailing the work involved, the skills required,
the project timeline and budget. Freelancers from all over the world are then able to bid on the
How can
Freelancer.com
help you to Reap
these Benets?
HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
6
project, presenting the Employer with detailed information regarding the services they are able to
offer. Employers are then free to discuss the details of each bid directly with the Freelancer, using the
Freelancer.com messaging system. Once the Employer has found a match for their requirements,
they accept the bid made by their chosen Freelancer and work commences.
Projects may be split into “milestones” to enable the Employer to measure performance and ensure
that the project remains on target at all times. The Freelancer.com messaging system facilitates
communication between the parties allowing for correspondence to be monitored and les to
be exchanged.
Once work is completed, the Employer pays the Freelancer for their services and both parties are
free from any further commitment. However, many small businesses nd that once they have found
a good Freelancer, they like to use the same person for future projects. Likewise, Freelancers nd
that they naturally develop a client base using the facilities provided by Freelancer.com.
Post a Project
in Seconds
Compare & Select
Bidder(s)
Create
Milestone
Payment
Work completes Release Milestone
Payment when work is
complete and you
are satised
HOW TOBOOSTYOURBUSINESSWITHONLINE FREELANCERS
FREELANCER.COM
7
What does
Freelancer.com do
to Safeguard you
as an Employer of
Freelancers?
Outsourcing is not without risk – there is always a slim chance that Freelancers will fail to perform
to the level of quality they committed themselves to or that Employers will fail to pay Freelancers for
work that they have produced. Freelancer.com has systems in place to protect both Employers and
Freelancers during their commercial dealings. These include:
Employers and Freelancers are free to use the
secure milestone payment system provided
by Freelancer.com and it is advised that both
parties take full advantage of this service.
When a project is started, the Employer pays
funds to cover each project milestone into the
Employer’s milestone account; the Employer
and Freelancer can mutually agree the value of
milestone payments in advance. The Freelancer
cannot withdraw these funds until the Employer
releases them upon satisfactory completion of
the milestone, which safeguards the Employer
from losing money if the Freelancer does not
deliver what they promised.
MILESTONE PAYMENTS FEEDBACK AND RATINGS
Once a Freelancer.com project has been
completed and funds have been released, both
the Employer and the Freelancer are able to
leave a service rating and s a short feedback
comment is also given at this time. Employers
can instantly see from a Freelancer’s prole
how well they have performed historically,
and Freelancers are able to judge prospective
Employers in a similar fashion.
[...]... prospective Freelancers know that you understand exactly what you would like them to do, and that you are able to manage the project effectively FREELANCER.COM 10 HOWTOBOOSTYOURBUSINESSWITHONLINEFREELANCERSHowto Post a Project and Set Yourself up For Success PRICE Many Employers fall into the trap of thinking that Freelancers can be hired for pennies While it is true that many Freelancers. .. Freelancer.com will help each party to reach a resolution FREELANCER.COM 8 HOWTOBOOSTYOURBUSINESSWITHONLINEFREELANCERS First Steps in Outsourcing For Employers and small business owners, the logical first step is to post a project Your project listing will be promoted by Freelancer.com to attract bids from Freelancers It should contain all the information that a Freelancer needs to know about project requirements,.. .HOW TOBOOSTYOURBUSINESSWITHONLINEFREELANCERS SKILL TESTS Freelancer.com allows Freelancersto take a range of skill tests, which enables them to showcase their skills to prospective Employers Employers are able to vet applicants by checking their skill test scores and making sure that they are adequate to warrant being employed for a specific project... you will attract the Freelancers that are most suited toyour project If you haven’t, you may find you are receiving the wrong type of bid FREELANCER.COM 11 HOWTOBOOSTYOURBUSINESSWITHONLINEFREELANCERS Choosing the Right Freelancers Traditionally, when employing full-time staff, a face -to- face interview is conducted in order to give the Employer the information they need to decide whether the... a consideration, but if you wish to have your project completed professionally and within the timeframe you require, then you need to consider every factor, not just the cost POST A PROJECT FREELANCER.COM 13 HOWTOBOOSTYOURBUSINESSWITHONLINEFREELANCERS Outsourcing Case Studies Animated Interactive Learning Resource 25 bids $900 “Freelancer.com made it possible to finance the project and realise... modifications to the design after seeing his models.” One of the major benefits of working with a freelance 3D artist, quoted by Timothy, is the fact that due to them both being in different time zones, he was able to communicate with his chosen provider in the evening, after he had finished his daily work POST A PROJECT FREELANCER.COM 15 HOW TO BOOST YOUR BUSINESS WITH ONLINEFREELANCERS Summary Every business. .. amazing service and bringing the nations together Who would have thought it possible to produce an interactive learning resource in Australia with the help of Freelancers in the US and India! Thank you for making my project a great success Kind regards Kathryn McInnes – Lessons 4 Life” POST A PROJECT FREELANCER.COM 14 HOW TO BOOST YOUR BUSINESS WITH ONLINEFREELANCERS Outsourcing Case Studies Interior... using the milestone system provided by Freelancer.com – and work commences Finally, when both the Freelancer and Employer have mutually agreed that the project is complete, the Employer can release payment to the Freelancer The project is then flagged as complete and feedback may be left by both parties if applicable FREELANCER.COM 9 HOW TO BOOST YOURBUSINESSWITHONLINEFREELANCERSHowto Post a Project... may be exaggerating their level of experience FREELANCER.COM 12 HOWTOBOOSTYOURBUSINESSWITHONLINEFREELANCERS Choosing the Right Freelancers COMMUNICATION COST This aspect of choosing the right Freelancer is often overlooked You will be dealing with each other via the Internet so it is important that the Freelancer you choose is able to communicate well using this medium One of the main reasons... Freelancersto find a project that fit them best; it will also ensure that your project is considered by professional Freelancers DESCRIPTION This is where you outline your requirements It is vitally important to be as accurate and informative as possible in this section If, as an Employer, you wish to attract only the most professional freelance staff, then your bid request needs to portray yourbusiness . Studies
Summary
HOW TO BOOST YOUR BUSINESS WITH ONLINE FREELANCERS
FREELANCER.COM
To do business in the modern world, a successful business needs to extract.
itself more quickly to the needs of its clients.
How does
Outsourcing
t into Modern
Business?
HOW TO BOOST YOUR BUSINESS WITH ONLINE FREELANCERS
FREELANCER.COM
3
So