PB-Nr: M07
Improvement
Issed by Date of release Version Page
Hr. Mathe September 2001 00
1/3
Process owner: Hr. Bauer, Hr. Mathe
Process purpose and
target:
Entry of improvement potential, conversion of
possibilities for improvement and their check for
effectiveness
Interfaces
Supplier: Document Process input
Processes, discussions Improvement potential
M09 Audit report Improvement potential
Customer: Document Process output
Process, System Improvement
monitoring/characteristic numbers
Quality:
Environment:
flow/process documentation/competence
Smaller improvement measures which do occur during operation are immediately
transferred and regarding the product quality about prescription maintenance (S 07)
respectively environmental/industrial, safety is documented by means of terms
accordingly. A check of the effectiveness is not necessary here due to the small
modification.
Smaller improvement measures (prescription maintenance, special request, ) which
are caused by complaints are documented at the form " complaint handling " (S 11 -
customer service).
A check of the effectiveness is made about the further pursuit of the product in the
statistic of complaints.
PB-Nr: M07
Improvement
Larger improvement measures (= correction and preventive measures) with effects
on processes or whole product areas are executed at the following operational
sequence.
Goal formulation
Responsibility
Documents
Define a solution
Implement a solution
Finalize
Evaluation of effect
Improvement application
Meeting, defining process
Process responsible
ARGUS
Internal Auditor
Process responsible
Process
Internal Auditor
Improvement process
Improvement action
Improvement action
Improvement action
MeetingM09
The formulation of target covers both technical and organizational targets and the
precaution regarding possible accidents and emergency situations. The conversion
of the solution/measure is to be planned with point in time/length of time.
Issed by Date of release Version Page
Hr. Mathe September 2001 00
2/3
PB-Nr: M07
Improvement
Issed by Date of release Version Page
Hr. Mathe September 2001 00
3/3
The conversion-responsible person is determined by the two assigned ones by
requirement of personnel and infrastructural resources. Also for the check of the
effectiveness a completion date as well as AUDI are to be already determined during
the formulation of the target. For the pursuit of the date observance the actuator is
responsible!
The documentation takes place in a data base under the administration q-assigning.
Applicable documents
data base " improvement measure "
.
Processes, discussions Improvement potential
M09 Audit report Improvement potential
Customer: Document Process output
Process, System Improvement
monitoring/characteristic. responsible
Process
Internal Auditor
Improvement process
Improvement action
Improvement action
Improvement action
MeetingM09
The formulation of target