Tài liệu English for tourism and hospitality doc
Tài liệu English for tourism and hospitality doc
... you are applying for?
Bob: I'm applying for the receptionist position.
Justine: I see that you have a Diploma in Hospitality. Have you done any front desk
work before?
Bob: I have ... so good at?
Justine: Yes.
Bob: Well, I understand English much better than I speak it at the moment. But I
study at home and I look forward to learning more on the job.
Justine:...
Tài liệu English for finance and banking doc
...
decisions, budgeting, and break-even analysis
• Discuss sources and uses of capital and planning for profits
and financial objectives of the corporation
Financial Statements
•
Read and discuss financial ...
background and efficient use of financial terms in English. It focuses on communication and provides
a dynamic introduction to specialized English, successfully co...
Tài liệu English for Nutrition and Food sciences doc
... understood, and the
technology is therefore still not in widespread use. However, irradiation
of potatoes, strawberries, and meat is common in many countries where
22 ENGLISH FOR NUTRITION AND FOOD ... noun
mix
sign
furnish
mixture
signature
furniture
explore
dry
wash
explorer
dryer
washer
change
work
start
change
work
start
18 ENGLISH FOR NUTRITION AND FOOD SCIENCES
Exercise:...
English for Tourism and Hospitality 1
...
Elementary English for Tourism and Hospitality
LESSON 1 – Taking a reservation over the phone
STUDY NOTES
Characters
... the time of day and then your name.
For example: Plaza Hotel, good morning. Leo speaking.
b) Say the time of day first, the name of the business and then your name.
For example: Good ... Guest
Jack: Guest
The story
Leo is takin...
English for Tourism and Hospitality 2
...
Elementary English for Tourism and Hospitality
Lesson 2 – Taking a reservation over the phone
STUDY NOTES
Characters
... reservation for Mona White and her father Jack Webber. They want to book two rooms for three
nights at the Plaza Hotel. Mona pays for her booking by credit card.
Language Points
1. Double and ... six
2227 Triple two seven
3301 Dou...
English for Tourism and Hospitality 3
...
Elementary English for Tourism and Hospitality
LESSON 3 – Checking In
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
The story
Jack and Mona have just ... Plaza Hotel. They are booking into their rooms. They want to change the
rooms Leo has reserved for them.
Grammar Point – Prepositions of place
In, on or at?
We use in when we tal...
English for Tourism and Hospitality 4
...
Elementary English for Tourism and Hospitality
LESSON 4 – Checking In
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
The story
Leo is booking Mona and Jack into ...
some magazines
Language Practice – Both and just
There are a number of structures you can use for ‘both’. Each of them has the same meaning. For example, you
can say:...
English for Tourism and Hospitality 5
...
Elementary English for Tourism and Hospitality
LESSON 5 – Making Recommendations
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
Jean: Waitress
The story
Mona and ... you got any messages for me?
Yes I have.
Can you book me a taxi for tomorrow please?
Yes I can.
Language Point- Making recommendations
Here are some model phras...
English for Tourism and Hospitality 6
...
Elementary English for Tourism and Hospitality
LESSON 6 – Making Recommendations
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
Jean: Waitress
The story
Mona and ... Golden Lotus Restaurant. Jean gives them a menu and takes their orders.
Language Pract- Describing dishes
Here are some descriptions of dishes for you to read out lo...
English for Tourism and Hospitality 7
...
Elementary English for Tourism and Hospitality
LESSON 7 – In the Restaurant
STUDY NOTES
Characters
Mona: Guest
Jack: Guest
Jean: Waitress
The story
Mona and Jack are dining ... the phone in my room? It’s not working.
A: I’m sorry. I’ll go and fix it now.
A: Is everything alright?
B: There’s no tea and coffee in my room.
A: I apologise. I’ll get yo...
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