English for Tourism and Hospitality 1
English for Tourism and Hospitality 1
... Elementary English for Tourism and Hospitality LESSON 1 – Taking a reservation over the phone STUDY NOTES Characters Leo: ... express the time of day and then your name. For example: Plaza Hotel, good morning. Leo speaking. b) Say the time of day first, the name of the business and then your name. For example: Good morning, ... hold while I find out for you? B: That’s fi...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 1
... lại. A for Alfa B for Bravo C for Charlie D for delta E for Echo F for Foxtrot G for Golf H for Hotel I for India J hor Juliet K for Kilo L for Lima M for Mike N for November O for Oscar P for Papa ... for November O for Oscar P for Papa Q for Quebec R for Romeo S for Sierra T for Tango U for Uniform V for Victor W for Whisky X for X-ray Y...
Ngày tải lên: 05/11/2012, 16:27
English for Tourism and Hospitality 2
... Elementary English for Tourism and Hospitality Lesson 2 – Taking a reservation over the phone STUDY NOTES Characters Leo: Receptionist Mona: Guest The story Leo is taking a reservation for ... for Mona White and her father Jack Webber. They want to book two rooms for three nights at the Plaza Hotel. Mona pays for her booking by credit card. Language Points 1. Double and...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 3
... Elementary English for Tourism and Hospitality LESSON 3 – Checking In STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest The story Jack and Mona have just ... six-eleven and six-twelve. 6. The lifts are down the corridor and ____ your right. 3. Jumbled sentences - Offering help. Rewrite the sentences with the words in the correct order. 1. to like ... assistance...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 4
... Elementary English for Tourism and Hospitality LESSON 4 – Checking In STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest The story Leo is booking Mona and Jack into ... thanks. We’re just waiting for someone. 6. Excuse me. I need to book a taxi. f. Both of the buses will be here in 10 minutes. Answers: 2. 1) There’s (some) tea and coffee in the cupboard ... hot...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 5
... Elementary English for Tourism and Hospitality LESSON 5 – Making Recommendations STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest Jean: Waitress The story Mona and ... to here And may I suggest, May I suggest You try a local beer? Example answers: 2. 1) Yes it will. 2) Yes there is. 3) Yes we do. 4) Yes we have. 5) Yes we can. 3. 1a) like 1b) should ... Have you...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 6
... Elementary English for Tourism and Hospitality LESSON 6 – Making Recommendations STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest Jean: Waitress The story Mona and ... Suggested answers. 2. 1) c 2) d or b3) e 4) a 5) b or d 3. 1) He’s rather busy at the moment. 2) I am very well thank you. 3) The film was quite interesting. 4) The room is very comfortable. ......
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 7
... Elementary English for Tourism and Hospitality LESSON 7 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... fix the phone in my room? It’s not working. A: I’m sorry. I’ll go and fix it now. A: Is everything alright? B: There’s no tea and coffee in my room. A: I apologise. I’ll get you some right away. ... A:...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 8
... Elementary English for Tourism and Hospitality LESSON 8 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... have just finished their meals and Jean gives them the bill. Mona queries an amount on the bill then pays for their meals. Pronunciation Below are some models for ‘Would you like’ questions. ... Could...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 9
... Elementary English for Tourism and Hospitality LESSON 9 – Giving Directions STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest The story Mona and Jack want to ... street for about five minutes. You’ll find the bank between the cinema and the restaurant. Cafe Newsagent Restaurant Cinema Bank Shoe Shop Newsagent EXERCISES 1. Key vocabulary ... want to go shoppi...
Ngày tải lên: 05/11/2012, 09:52