... file cabinet I started to sort things alphabetically, but when I’m busy, I start putting things in there It started getting hard to find things, but this is something I’m going to fix." Long Answer ... example of doing everything right, but seeing bad results You can use something like this, but if you do, you must think of follow up questions such as, "what did you to this employee? What happened ... learned nothing from it." Nobody wants a failure So you can feel that answering like this will be risky However, this is a solid answer that most people agree with If the person doesn’t like this...