English for secretaries and administrative personnel

Ngày tải lên: 23/09/2014, 16:10

... and legal requirements, formal and informal training, and compliance monitoring. Administrative Officials are encouraged to contact the appropriate department whenever information ... to theseunitsortothe“QuickReferenceListings”,locatedat the end of this handbook, for specific e‐mail and telephonecontactinformation and policycitations.  Offices...

Ngày tải lên: 29/03/2014, 20:20

... the time of day and then your name. For example: Plaza Hotel, good morning. Leo speaking. b) Say the time of day first, the name of the business and then your name. For example: Good ... Guest Jack: Guest The story Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three nights at the Plaza Hotel. Language Po...

Ngày tải lên: 05/11/2012, 09:52

... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. credit card double repeat both expiry welcome ... 6. Are you paying by __________ _________Professor Webber? 3. Language practice - Asking for Clarification Read the following short dialogues out loud. 1. A: 8869 6719 9908 6683

Ngày tải lên: 05/11/2012, 09:52

... _____ the rear of the hotel. 5. I can put you ____ rooms six-eleven and six-twelve. 6. The lifts are down the corridor and ____ your right. 3. Jumbled sentences - Offering help. Rewrite ... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. reservation lovely lobby moment rear view

Ngày tải lên: 05/11/2012, 09:52

... Practise saying this chant out loud. Is there a kettle? And are there cups? Are there cups for tea? Yes, there’s a kettle And there are cups Is that OK? OK! ... thanks. We’re just waiting for someone. 6. Excuse me. I need to book a taxi. f. Both of the buses will be here in 10 minutes. Answers: 2. 1) There’s (some) tea and coffee in the cupboard ... _______________...

Ngày tải lên: 05/11/2012, 09:52

... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. recommend very close restaurant famous ... Cabaret. It is very _____________. 3. I can _______________ the Golden Lotus. It is _____________ for its seafood. 4. If you ________ to listen to music while you eat, I ___________ the Pearl ... Practise saying this chant out l...

Ngày tải lên: 05/11/2012, 09:52

... Fry c with our guests. 4. The Steamed Vegetables are enough for d rather hot. 5 The Beef in Black Bean Sauce is e has mushrooms, tofu and garlic. 3. Language Practice – writing sentences ... EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. appetisers boiled coconut chicken chillies ... interesting _________________...

Ngày tải lên: 05/11/2012, 09:52

... Elementary English for Tourism and Hospitality LESSON 7 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... the phone in my room? It’s not working. A: I’m sorry. I’ll go and fix it now. A: Is everything alright? B: There’s no tea and coffee in my room. A: I apologise. I’ll get you so...

Ngày tải lên: 05/11/2012, 09:52

... Elementary English for Tourism and Hospitality LESSON 8 – In the Restaurant STUDY NOTES Characters Mona: Guest Jack: Guest Jean: Waitress The story Mona and Jack are dining ... have just finished their meals and Jean gives them the bill. Mona queries an amount on the bill then pays for their meals. Pronunciation Below are some models for ‘Would y...

Ngày tải lên: 05/11/2012, 09:52