... động dịch vụ của ngành dịch vụ đó 2.phân tích hàng chờ trong dịch vu.biện pháp quản lý hàng chờ trong dịch vụ 3.các chỉ tiêu phán ánh chất lượng dịch vụ? lấy một ví dụ cụ thể Đề thi Quản trị KDDV ... động dịch vụ? Ý nghĩa nhận thức của nhà quản trị với các đặc điểm này? Câu 3: Chọn một loại dịch vụ cụ thể và phân tích các đặc điểm cung ứng dịch vụ đó?...
Ngày tải lên: 01/11/2012, 12:27
... places and things far away lands. TV even takes its viewers (5) of this world. It brings them coverage of astronauts as the astronauts explore outer (6) . In addition to all this things, TV ... clothes C, clothe D, clothing 4. This shirt is too small Mary. A, for B, with C, to D, by 5. If you get up early, you time for breakfast. A, have B, will have C, having D, has 6. This old man is clev...
Ngày tải lên: 29/11/2013, 16:11
Bộ đề thi Tiếng Anh vào 10
... places and things far away lands. TV even takes its viewers (5) of this world. It brings them coverage of astronauts as the astronauts explore outer (6) . In addition to all this things, TV ... the latter was a student at Cambridge D, Sue was a student at Cambridge 10. This dress was made of a beautiful A, clothing B, clothes C, cloth. D, clothe 11. They must stay at home to study, ......
Ngày tải lên: 23/06/2014, 13:29
Bộ đề thi tiếng anh L2-5 ( CKI, CN)
... year, Minh ( be ) ten years old. 2. We ( watch ) TV tonight. 3. I ( have) a headache, now. 4. My sister often ( go ) to school in the morning. 5. Quang ( want ) to be a soldier. Bài 3 ( 2, 5 điểm ... Việt Họ và tên:.Lớp: 3 bài kiểm tra cuối Năm học 2005 2006 Môn : Tiếng Anh 3 ( Thời gian làm bài: 40 phút ) Bài 1 ( 2 điểm): Khoanh tròn 1 từ có cách phát âm p...
Ngày tải lên: 08/07/2014, 05:00
Bộ đề thi Tiếng Anh THPT
... HƯỚNG DẪN CHẤM ĐỀ THI TUYỂN SINH VÀO LƠP 10 Mơn tiếng Anh I. Tổng số điểm: 1 điểm (Chọn đúng mỗi câu cho 0,25 đ ) 1.B 2. A 3. A ... necessary 8/ hearing VI. Tổng số điểm : 0.5 điểm (Viết đúng mỗi câu cho 0,25 đ ) 1. She hasn’t eaten this kind of food since January. 2. Lan used to type faster than she can / does now. VII. Tổng ... 1. You were very kind to put me up in your home d...
Ngày tải lên: 08/07/2014, 08:00
Bộ đề thi tiếng anh 1 pptx
... beautiful d. for > a 11 5. The artist was very pleased and thanked the farmer for saying so kind things about the paintings. a. pleased b. saying c. so d. about > c 11 6. Several members of ... everyday. a. is b. allows c. going d. to work > c 14 1. Mary and her husband wanted to give the old lady to a nice birthday present. d. to stay > b 11 4. A artist went to a beautif...
Ngày tải lên: 09/08/2014, 00:22
Bộ đề thi tiếng anh 2 doc
... possible to infer two completely opposite conclusion from this set of facts. a. is b. to infer c. completely d. conclusion > d 1 52. He is not very sanguine about his chances of successful. a. ... him. a. understand b. his c. often d. for > d 145. Most of the building in this town are rather unattractive, but this church is an exception. a. of b. building c. rather d. but > b 146....
Ngày tải lên: 09/08/2014, 00:22
Bộ đề thi tiếng anh 11 pdf
... lost d. its > a 115 . Some of the rainwater from clouds evaporates before a. reaching the ground b. to reach the ground c. reach the ground d. the ground reaches > a 116 . Once an offending ... > b 117 . Sometimes wears people out and is worse than the lack of sleep itself. a. to sleep the desire b. the desire to sleep c. to desire sleep is d. the desire to sleep who > b...
Ngày tải lên: 09/08/2014, 00:22
Bộ đề thi tiếng anh pot
... > c 104. I can spend quite a long time in Westminster Abbey and learn of all the interesting things there. a. quite b. in c. of d. there > c 105. They are very pleasant to travel by steamer ... d. communication > c 72. Though TV, home viewers can see and learn about people, places and things in faraway lands. a. Though b. learn c. about d. in > a 73. TV provides many more enter...
Ngày tải lên: 09/08/2014, 00:22
Bộ đề thi tiếng anh 4 ppt
... can look back on her career with greatly satisfaction. a. look b. on c. with d. greatly > d 1 74. I feel a certain apprehension with my interview tomorrow. a. feel b. certain c. with d. tomorrow ... me that I was mistaken. a. was b. said c. me d. mistaken > a 176. A well tool-box is a handy thing to have in the house. a. well b. handy c. to d. in > a 177. One of his less attracti...
Ngày tải lên: 09/08/2014, 00:22
Bộ đề thi tiếng anh 5 pot
... certain c. with d. tomorrow > c 1 75. What was she said convinced me that I was mistaken. a. was b. said c. me d. mistaken > a 176. A well tool-box is a handy thing to have in the house. a. well b. ... express. a. more b. know c. most d. can > c 203. Words are the main things we using in communicating what we want to say. a. are b. things c. using d. what > c 204. As well as t...
Ngày tải lên: 09/08/2014, 00:22
Bộ đề thi tiếng anh 6 doc
... d. like > a 2 36. It is certainly true that the average woman has weaker muscles that the average man. a. certainly b. ... d 237. When men lived in caves and hunt animals for food, strength of body was the most important thing. a. lived b. hunt c. strength d. most > b 238. Most of the words are the same in American ... b 225. Marie learnt to read and write in the age of four. a. learn...
Ngày tải lên: 09/08/2014, 00:22
Bộ đề thi tiếng anh kinh doanh
... ĐỀ THI ANH VĂN ĐỀ SỐ 1 SECTION 1: Language usage 1. In the long term ……….is due to increase in the price of raw materials. This is the situation where prices ... changes to the working conditions do you think we should make? b. What other changes to the working conditions you think we should make? c. If you think we should make other changes to the ... their pension) 20. He spen...
Ngày tải lên: 22/09/2014, 23:36
đề thi tiếng anh kinh doanh
... ĐỀ THI ANH VĂN ĐỀ SỐ 1 SECTION 1: Language usage 1. In the long term ……….is due to increase in the price of raw materials. This is the situation where prices ... changes to the working conditions do you think we should make? b. What other changes to the working conditions you think we should make? c. If you think we should make other changes to the ... their pension) 20. He spen...
Ngày tải lên: 13/04/2015, 20:17