Cisco Unified Contact Center Enterprise (UCCE) phần 8 ppsx

... the Library of www.wowebook.com ptg 1 98 Cisco Unified Contact Center Enterprise (UCCE) www. @ ICM V M M CUCM IP IVR UCCE 1 2 6 3 5a 5b 7 4 Figure 12-7 Cisco Unified IP IVR Call Flow Step 4. UCCE ... call script. From the Library of www.wowebook.com ptg 200 Cisco Unified Contact Center Enterprise (UCCE) Cisco Unified CCX Editor The Unified CCX Editor is...

Ngày tải lên: 12/08/2014, 14:21

... 147 x Cisco Unified Contact Center Enterprise (UCCE) From the Library of www.wowebook.com ptg 12 Cisco Unified Contact Center Enterprise (UCCE) Cisco Unified Contact Center Hosted Cisco Unified Contact ... Unified Contact Center Express 11 Cisco Unified Contact Center Enterprise 11 Cisco Unified Contact Center Hosted 12 Cisco...

Ngày tải lên: 12/08/2014, 14:21

... www.wowebook.com ptg 14 Cisco Unified Contact Center Enterprise (UCCE) Cisco Unified Customer Voice Portal Cisco Unified Customer Voice Portal (CVP) integrates with both TDM- and IP-based contact centers to ... managed solution. ■ Cisco Unified Contact Center Enterprise (UCCE): An enterprise solution aimed at the customer who wants to use a VoIP contact...

Ngày tải lên: 12/08/2014, 14:21

... ACD. Cisco UCCE 7.5 Released and rebranded in July 20 08, Cisco IPCC became Cisco Unified Contact Center Enterprise (UCCE), whereas Cisco ICM received a slight name change to become Cisco Unified ... Library of www.wowebook.com ptg 46 Cisco Unified Contact Center Enterprise (UCCE) Customer Voice Portal (CVP), and Cisco Unified Communications Manager (U...

Ngày tải lên: 12/08/2014, 14:21

... the call From the Library of www.wowebook.com ptg 98 Cisco Unified Contact Center Enterprise (UCCE) Call Routing Concepts Multisite call contact centers are usually required to support different ... solutions should be deployed only by a Cisco- approved ATP partner. From the Library of www.wowebook.com ptg 88 Cisco Unified Contact Center Enterprise (UCCE) Cau...

Ngày tải lên: 12/08/2014, 14:21

... Cisco Unified Contact Center Enterprise (UCCE) PSTN Contact Center Site A MPLS WAN CUCU Cluster A M M M PRI ISDN V V Contact Center Site B CUCU Cluster B M M M V V SIP trunk PRI ISDN Figure 8- 10 ... PG. PSTN UCCEPG www. @ ICM Enterprise Edition 1 2 3 4 5 7 68 V M IP Figure 8- 8 Postrouting Call Flow with UCCE From the Library of www.wowebook.com ptg 1 28 Cisco...

Ngày tải lên: 12/08/2014, 14:21

... center platforms. The Cisco Unified Contact Center Enterprise (UCCE) is no different, and Cisco offers two reporting packages Cisco We b V i e w and Cisco Unified Intelligence Center. The Cisco UCCE platform ... formats. Cisco Unified Intelligence Center The Cisco Unified Intelligence Center (Unified IC or CUIC) is a relatively new addition to the UCCE...

Ngày tải lên: 12/08/2014, 14:21

... www.wowebook.com ptg 2 48 Cisco Unified Contact Center Enterprise (UCCE) Unified Communications components (Unified Communications Manager [Unified CM], UCCE, Customer Voice Portal [CVP], and Unified Contact Center ... 07:55:42.010 1 0 1 2010-12-21 08: 06:32.003 3 0 3 2010-12-21 08: 07:15.000 8 0 8 2010-12-21 08: 07:24.000 4 0 4 2010-12-21 08: 08: 39.000 6 0 6 201...

Ngày tải lên: 12/08/2014, 14:21

... possible. www.it-ebooks.info ptg 12 Cisco Unified Contact Center Enterprise (UCCE) Cisco Unified Contact Center Hosted Cisco Unified Contact Center Hosted is suitable for both large enterprise companies and service ... peripheral. www.it-ebooks.info ptg Cisco Unified Contact Center Enterprise (UCCE) Gary Ford Cisco Press 80 0 East 96th Street I...

Ngày tải lên: 06/03/2014, 15:20

... model. Server Model Max Unified CM IP Phones Max Unified CM BHCC Call Volu me 781 5 150 900 782 5 500 3,000 783 5 1,000 6,000 784 5 3,000 18, 000 1 -8 Cisco Unified Contact Center Express Solution ... 1-12 Cisco Unified Contact Center Express Solution Reference Network Design, Release 4.1 Chapter 1 Cisco Unified Contact Center Express Overview and Packagin...

Ngày tải lên: 26/10/2013, 23:15