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Telephoning Skills OUTGOING CALLS ? doc

Tài liệu Slide bài giảng: Telephoning and changing schedules doc

Tài liệu Slide bài giảng: Telephoning and changing schedules doc

... soon as possible.Please leave your name, number, and a message, Please leave your name, number, and a message, and I’ll call you back. and I’ll call you back. Eric:Eric:Hello Eric ... systems and queuesAutomated systems and queuesMake sure you choose a good voice artist in all Make sure you choose a good voice artist in all languages.languages.Keep the menus simple and ... week. Include a one-day business trip, two meetings, a business lunch, and two other appointments. meetings, a business lunch, and two other appointments. Phone two colleagues to make an appointment...
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Tài liệu INSTRUCTIONS FOR USING THE COACHING SKILLS ASSESSMENT TOOL doc

Tài liệu INSTRUCTIONS FOR USING THE COACHING SKILLS ASSESSMENT TOOL doc

... what they say. INSTRUCTIONS FOR USING THE COACHING SKILLS ASSESSMENT TOOL The purpose of the assessment is to provide data to help the coach improve his/her coaching skills. ... of on the coachee or the other people involved. c) Asks enough questions to understand/clarify the situation. d) Clarifies the boundaries and principles that apply to the decision. ... on how coacheees impact others. e) Coachee’s performance reviews are current and done on time. VII. THE ABILITY TO EFFECTIVELY LISTEN TO OTHERS. a) Takes the time to really talk...
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Tài liệu Advanced Linux Programming: 8-Linux System Calls doc

Tài liệu Advanced Linux Programming: 8-Linux System Calls doc

... provided with GNU /Linux systems) wraps Linux system calls withfunctions so that you can call them easily. Low-level I/O functions such as openand read are examples of system calls on Linux. 10 0430 ... 8.13 prints the Linux release and version number andthe hardware information.10 0430 Ch08 5/22/01 10:33 AM Page 187 168Chapter 8 Linux System Calls The set of Linux system calls forms the ... 174Chapter 8 Linux System Calls However, in current versions of Linux, these two system calls actually do the samething, both updating the file’s modification time.The fsync system call enables...
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Kỹ năng Mềm (Soft Skills) là gì? docx

Kỹ năng Mềm (Soft Skills) là gì? docx

... Kỹ năng Mềm (Soft Skills) gì? 1. Kỹ năng mềm gì? Kỹ năng Mềm (Soft Skills) chủ yếu những kỹ năng thuộc về tính cách con người, không mang tính chuyên môn, không phải kỹ năng cá ... sống… Kỹ năng Mềm quyết định khả năng bạn có thể trở thành nhà lãnh đạo, thính giả, nhà thương thuyết hay người hòa giải xung đột… Kỹ năng mềm được hiểu khả năng thích ứng với môi trường làm ... 1 Kỹ năng Mềm (Soft Skills) gì? Trong thời đại hội nhập, sự thành đạt của mỗi cá nhân không chỉ được đánh giá bởi Kỹ năng Cứng” như hàng loạt các bằng...
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Peterson’s master toefl reading skills part 12 docx

Peterson’s master toefl reading skills part 12 docx

... Nerves(C) The Subway Syndrome(D) Overcrowding on the Subways03 _TOEFL Reading Ch 3,31-91 7/29/06, 12: 0074 70 PART III: TOEFL Reading Reviewwww.petersons.com4. List the details in paragraph ... help(D) anorexia is now considered a disease(5)(10)(15)(20)03 _TOEFL Reading Ch 3,31-91 7/29/06, 12: 0069 68 PART III: TOEFL Reading Reviewwww.petersons.com4. True or false? The public is ... caused by vitamin deficiencies._______________(5)(10)(15)03 _TOEFL Reading Ch 3,31-91 7/29/06, 12: 0068 72 PART III: TOEFL Reading Reviewwww.petersons.com3. Presumably a gourmand is a(A)...
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Peterson’s master toefl reading skills part 26 docx

Peterson’s master toefl reading skills part 26 docx

... a series of audiotapes. substantiate (verb), substantiation (noun).07_TOEFLReadingAppA,135-176 7/29/06, 12:22171 170 PART V: Appendixeswww.petersons.comrhapsodize (verb) to praise in a wildly ... manner, agreeing quickly with everything he said.servility (noun).07_TOEFLReadingAppA,135-176 7/29/06, 12:22170 172 PART V: Appendixeswww.petersons.comsully (verb) to soil, stain, or defile. ... drinking, theyknow, can harm their performance. temperate (adjective).07_TOEFLReadingAppA,135-176 7/29/06, 12:22172 166 PART V: Appendixeswww.petersons.compredominant (adjective) greatest in...
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Peterson’s master toefl reading skills part 29 docx

Peterson’s master toefl reading skills part 29 docx

... aware of the difficulties that tests like these present to students08_TOEFLReadingAppB,177-206 7 /29/ 06, 12:53187 188 PART V: Appendixeswww.petersons.comeducated outside of the U.S. system ... interviews andto find out if an interviewer is available in your area.08_TOEFLReadingAppB,177-206 7 /29/ 06, 12:53189 192 PART V: Appendixeswww.petersons.comHousingEach college has its own policies ... in U.S. dollars only. Somecolleges will waive the fee for very needy students.08_TOEFLReadingAppB,177-206 7 /29/ 06, 12:53188 Appendix B: Applying to Colleges and Universities in the U.S. 189www.petersons.comCheck...
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Peterson’s master toefl reading skills part 30 doc

Peterson’s master toefl reading skills part 30 doc

... require an exemplary academic record. Consult with your educational08_TOEFLReadingAppB,177-206 7/29/06, 12:53199 196 PART V: Appendixeswww.petersons.comThe Council for Higher Education Accreditation ... transfer academic credits to another institution,such as graduate school.08_TOEFLReadingAppB,177-206 7/29/06, 12:53196 194 PART V: Appendixeswww.petersons.comthe institution (and to the agency, ... to provide, contact the institution for clarification or assistance.08_TOEFLReadingAppB,177-206 7/29/06, 12:53194 198 PART V: Appendixeswww.petersons.comU.S. and Foreign Diploma MillsA familiar...
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Peterson’s master toefl writing skills part 3 doc

Peterson’s master toefl writing skills part 3 doc

... choice, using specific reasons and details.6 PART I: TOEFL Writing Basics www.petersons.com Preparing Your First Version of the EssayTHE PLAN Writing is a process, like a recipe for a special ... comfortable with the types of questions and the process of writing an essay under timedconditions.THE INTEGRATED WRITING TASK OF THE TOEFL iBTOn the TOEFL iBT, you will read a passage and then hear ... question posed. This is not a writing exercise that asks for your opinion. Alsoremember that you are being asked to explain the points you’ve heard.8 PART I: TOEFL Writing Basics www.petersons.com...
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Peterson’s master toefl writing skills part 4 doc

Peterson’s master toefl writing skills part 4 doc

... OAOBOCOD 42 . OAOBOCOD 43 . OAOBOCOD 44 . OAOBOCOD 45 . OAOBOCOD 46 . OAOBOCOD 47 . OAOBOCOD 48 . OAOBOCOD 49 . OAOBOCOD50. OAOBOCOD51. OAOBOCOD52. ... OAOBOCOD 34. OAOBOCOD35. OAOBOCOD36. OAOBOCOD37. OAOBOCOD38. OAOBOCOD39. OAOBOCOD 40 . OAOBOCOD 41 . OAOBOCOD 42 . OAOBOCOD 43 . OAOBOCOD 44 . ... STRENGTHSAND WEAKNESSES CHAPTER 2 Practice Test 1: Diagnostic 10. When he visited(A)the doctor, the doctortold John(B)that he should gone(C)to thehospital immediately.(D)11. Robert often...
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Peterson’s master toefl writing skills part 16 docx

Peterson’s master toefl writing skills part 16 docx

... confusing.14. Mary will never be as rich as I.15. It is her, the one whom nobody likes.94 PART III: TOEFL Writing Review www.petersons.com FAULTY REFERENCEThe antecedent* of a pronoun must ... for several hours.*Anantecedent is the noun or pronoun to which a pronoun refers.100 PART III: TOEFL Writing Review www.petersons.com POSSESSIVESUse the possessive case* with gerunds ... Remember that the possessive pronouns are my, your, his, her, its, our, their, and one’s.98 PART III: TOEFL Writing Review NOTEIt’s is not apossessivepronoun but acontraction ofit is.www.petersons.com...
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Peterson’s master toefl writing skills part 23 docx

Peterson’s master toefl writing skills part 23 docx

... days.WRONG: Can I please have your attention?RIGHT: May I please have your attention?144 PART III: TOEFL Writing Review www.petersons.com 4. Altogether/All TogetherAltogether is an adverb ... o’clock. (by five o’clock)He had alreadyADV.eaten when I arrived. (before I arrived)146 PART III: TOEFL Writing Review www.petersons.com ... laid her sonOBJ.on his bed earlythis afternoon.laid (past participle) That hen has laid six eggsOBJ.thisweek.laying (present participle) The workers are laying the carpetOBJ.now.6. Rise/RaiseRise...
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Peterson’s master toefl writing skills part 27 docx

Peterson’s master toefl writing skills part 27 docx

... globalweather.(A) In contrast of(B) In contrast to(C) In contrast by(D) In contrast as172 PART III: TOEFL Writing Review www.petersons.com SUMMING IT UPã In English, the active voice is more ... the same idea can beexpressed directly in fewer words, choose the shorter version.176 PART III: TOEFL Writing Review www.petersons.com 5. The workers have finished pouringthe floors, and ... answer is (B). Choices(A), (C), and (D), see Prepositions inCombinations, page 167.174 PART III: TOEFL Writing Review www.petersons.com PART IV THREE PRACTICE TESTS PRACTICE TEST 2PRACTICE...
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Peterson’s master toefl writing skills part 28 doc

Peterson’s master toefl writing skills part 28 doc

... car accident, she ________ inlast month’s marathon.(A) would participate(B) participated(C) would have participated(D) would had participatepractice test 2 Practice Test 2 183www.petersons.com ... education.22. Having ran(A)for(B)three miles, I wasexhausted but(C)exhilarated.(D)182 PART IV: Three Practice Tests www.petersons.com 23. Harold announced that(A)he couldnot ... number of people(B) that amount of people(C) that number of people(D) those amount of people 28. The art museum is internationallyacclaimed not only for its sixteenth-century Flemish collection...
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Telephoning Skills OUTGOING CALLS ? doc

Telephoning Skills OUTGOING CALLS ? doc

... number. ? Alternative actions Could you ring / call / phone back later? Would you like to leave a message? Can I take a message? Could she call you back? Does she have your number? I’ll ... would suit you? Would Friday at 10:30 suit you? Would Friday at 10:30 be okay? Can you manage Friday at 10:3 0? ? Leaving a message Could you give him a message, please? Could you ask ... message. Would you like to call back later? Can I call you back later? May I speak to ? ? Giving further details It’s in connection with It’s about ? Explaining the purpose of the call...
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