Notes on Influencer by Kerry Patterson 8 doc

... and Influencer The Power To Change Anything Kerry Patterson • Joseph Grenny David Maxfield • Ron McMillan • Al Switzler McGraw-Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New ... 275 Acknowledgments 287 Index 288 About the Authors 299

Ngày tải lên: 21/06/2014, 10:20

... behaviors. If the *For more information on Crucial Conversations and Crucial Confrontations, visit www.vitalsmarts.com. Find Vital Behaviors 33 performers from everyone else. They’ve proven to be the ... they convince their peers with anything other than a heartfelt trip report (read verbal persua- sion on steroids)? 38 INFLUENCER discovering what the successful villagers had done to...

Ngày tải lên: 21/06/2014, 10:20

... factors that con- tribute to employees’ satisfaction in their relationship with their boss, we found that the best predictor was frequency of interaction. Long periods of absence don’t help. Bosses ... drawing on the power of social influ- ence, think opinion leader. Identify opinion leaders, partner with opinion leaders, and become an opinion leader in your own right. If you want to be an...

Ngày tải lên: 21/06/2014, 10:20

... ses- sion on how to speak up about risky problems. In the first two sessions Jess listened passively and cynically. By the third ses- sion he raised a concern with his manager. In the context ... group. No one person had exactly the right idea, but as one partial idea was added upon and then changed again, each person helped create a strategy that, if left to her own devices, none would ....

Ngày tải lên: 21/06/2014, 10:20

... But in 1 988 , in a birthday-inspired act of compassion (in keeping with a national tradition for momentous occasions), the king granted amnesty to over 30,000 prisoners. Released from its confinement, ... requires each person to take responsi- bility for someone else’s success. Second, she demands that everyone confront everyone else about every single violation. To transform these ideals i...

Ngày tải lên: 21/06/2014, 10:20

... traditional conceptual reasoning, but through direct stimulation by feel- ing, not by thinking.” It’s little wonder that the group of Tanzanian women who had listened to Twende na Wakati threw stones ... verbal persuasion and come up with innovative ways to create personal experiences. Second, when you can’t take everyone on the field trip, create vicarious expe- riences. This not only h...

Ngày tải lên: 21/06/2014, 10:20

... tea-leaf consumption by half. How much did the suggestion save? Only a small sum. Yet the group was given the company’s presidential gold medal. Other suggestions saved more money (by an astronomical amount), ... aroused considerable popular indignation. The peo- ple have now strongly condemned such inhuman tradi- tional practices. . . . Unlike in the past, special punitive measures have b...

Ngày tải lên: 21/06/2014, 10:20

... they’ve found vital behaviors. If the *For more information on Crucial Conversations and Crucial Confrontations, visit www.vitalsmarts.com. 48 INFLUENCER touching a six-foot nocturnal predator. In ... draw con- clusions about what causes success—in their heads. There’s the rub. Allowing one’s brain to complete the final calculations can be dangerous. One can easily draw bogus con- clusi...

Ngày tải lên: 21/06/2014, 08:20

... program— the same one that they’re convinced drove General Electric’s Copyright © 20 08 by VitalSmarts, LLC. Click here for terms of use. 78 INFLUENCER group level, savvy folks draw on the enormous ... stim- ulus to signal a strong positive or negative event, we nudge it off neutral. 88 INFLUENCER Brian Wansink, a consumer behavior psychologist, shows how classical conditioning i...

Ngày tải lên: 21/06/2014, 08:20

... reigning but inaccurate assumption in counseling is that confrontation motivates change. But despite all the hoopla about family interventions and counselor-led confrontations, Miller learned that forcing ... . . . You convince yourself over time that you’re good, and it takes hard work. “But you can’t do it alone. You don’t get it by someone helping you. You get it by you helping someon...

Ngày tải lên: 21/06/2014, 08:20