... NorthAmerican banks, on the other hand, are stilltargeting inefficiencies in the back office. Segment ManagementBrand ManagementChannel Integration and ManagementMarketing, Sales and ServicingCustomermanagementCustomerpricingProductaggregationProductpricingThird ... uncertain and fast-changing environment, a strategic cost-transformationproject must proceed quickly. Using pre-builtdiagnostic tools and assets can shorten the start-up phase, thereby enabling ... torise again. By balancing short- and long-termobjectives, Bank B has achieved competitiveadvantage over its rival and is on the path to high performance.The key is for banks to evaluate their...