- Ban mo ta cho mpt nhom vi tri vice lam
h- Khao sat nhu cau dao tao
4.3.4. Trign khai thuc hien Ke hoach dao tao
Hinh 4.2 - So do hoa p h u o n g phap xac d j n h u u tien dao tao
C^ao
Thay^
Mirc do ttianh thao cao Mifc do can thiSt thap Khong uu tien dao tao
III
t\/1uc do thanh thao thap Muc dp can thi^t thap
UU Hen 2 ^3 13- CU O II
t\/\ac do thanh thao cao Muc do can thief cao
uu tien 3
Mifc d6 c^n
IV
Muc do thanh thao thap Muc do can thiet cao
uu tien 1
C:Ai.^
can cir vao nhu c k dao tao da dupe khao sat va danh gia thi bd phan td chiic cac hoat ddng dao tao (Phdng TCCB va bd phan tdng hpp d don vi co so) se can cir vao tieu chuan cua cac chirc danh, ngach bac edng chirc va vj tri edng viec de lira chpn nhtirng mirc dp uu tien khac nhau nham xem nhuTig ai. o vi tri nao cin dupe di
dao tao trude va can dao tao hp nhirng cai gi dk kip thdi bd sung nhirng kien thirc
hang hut va nhirng ky nang cdn thi^u hoac cdn y^u. Mirc dp uu tien trong lua chpn
nhu cau dao tao cd the dupe chia thanh 2 nhdm la mirc dp ckn thiSt va mirc dp thanh
thao va d mdi nhdm mirc dp nay se dupe chia tiep thanh mirc dp cao va mirc do thap. Nhu vay, se cd bdn nhdm uu tien dao tao nhu sau:
Nhom uu tien I: Gdm cac ky nang cd mirc dp can thiet cao va mirc dp thanh
thao thap;
Nhom mi tien 2: Gdm cac ky n^ng cd ,nuc do can thiet thap va mire dp thanh
thao thap;
Nhom lai lien 3: Gdm cac ky nang cd mirc dc) can thiet cao \a muc dc) thanh
thao cao;
Nhom khong uu tien: Gom cac ky niing cd mirc dp can thiet thap va mirc dd
thanh thao cao.
Ngoai ra, d^ gdp phSn nang cao chat lucmg edng tac dao tao thi trucrc kh, id
chirc cac khoa dao tao cung ckn lira chpn va xac djnh ky them m<)i sd >cu td khac
nhu giang vien. tai lieu, phuong phap. thd, gian. d,a d>em va cac trang thiet b, hd trp can thiet.
4.3.5. Danh gi^ vi theo ddi sau dao tao
Sau khi kk thuc qua trinh dao lao cin co su danh g,a ^a .h.o do, cha, luong
va hieu qua sau dao lao dc lam can cu cho vice .6 chuc cac M,„.i dao ,ao „cp .hco,
4.4. NAN(; CAO HIEU QV^ MOAT .>ON<; C I A r O N ( . T A( lO C.ll C
CAN BO
Ben canh viec .ap Irung .r,cn kha, ,lu,c l„cn co h,cu qua ba gia, phap ,.c" Ten ,h, d^ g6p phan nang cao cha, lu>,ng ngu^.n nh,in I,K , „ Cue Ha, quan <;uang N,nh ,rong gia, doan 2010 201.. don ., c.ng cAn pha, „cp ,„c nang cao h,cu qua hoa. dang cOa Cnu ...c .6 chuc can ho. c.ng .ac .u>cn d.ng. cong .ac lain chu>cn can
bd, edng t^c khen thuong ddng vien. edng tae quy hoach. bd nhiem va cac eh^ dp dai ngo vat chat khac cu th^ :
uc Ti6p tuc ra soat lai t6 chuc bp may cua cac don vi thuoc va true thuoc C. Hai quan tinh de thuc hien hoac ki^n ngh, dieu chinh. sSp x^p hoac thanh lap moi to chuc bp may cho phii hgp voi quy trinh ngh.ep vu va yeu cau nhiem vu mo,, tranh ch6ng cheo, vuong mac v§ chirc nang, nhiem vu phu hgp voi chu truong gpn nhe v^ nang cao hieu qua hoat dpng cua t6 chirc bp may.
Sua doi, bo sung va hoan thien cac qui dinh v^ chirc nang. nhiem vu \a quy che hoat dpng cua tirng t6 chirc cu the, thuc hien viec phan cong. phan cap cu the, ro rang.
Thuc hien cong tac can bp theo vi tri, chirc danh cong viec dua tren n^ng luc va trinh do chuyen mon.Chii trpng b6 tri. su dung CBCC theo huong chu\cn sau. chuyen mon hoa.
Tin hpc hoa trong quan ly nhan su theo huong tu dpng hoa mpt so cong vice quan ly nguon nhan luc va dap iing yeu cau quan ly nguon nhan lire iho phutmg phap hien dai ; tiep tue nghien ciru ap dung he thong quan I\ chat luong theo tieu chuan ISO 9001 :2000 ve quan ly nguon nhan lire.
Hang nam phai tien hanh ra soat, phan loai can bp de tim ra can bp tre co nSng luc va ph^m ch^t t6t phuc vu cho cong tac quy hoach. tao nguon can bp de kien loan he thdng lanh dao cac cSp tir c^p lanh dao To (dpi), cap Chi cue \ a cap Cue.
Phai thirimg xuyen lam t6t cong tac thi dua khen thuong, khen thuong phai dua tren nguyen t^c cong khai, dan chu va minh bach.
Phai CO mpt cha dp dai ngo thich hgp cho nhung doi tuong kim kiem nhiem them viec va them thoi gian.
KET LUAN
Con nguoi la .rung .In, cua moi hoa, dong xa hoi. do va> ba. cu . 6 . .6 chuc nao neu muon hoa. dpng .6. va co hieu qua .h, ba. buoc phai danh su quan ,am ,h,ch
dang den nguon lire con nguoi.
Nang cao ch^t lupng dpi ngu lao ddng la mdt trong nhirng .in de trona tam
eua cac nha quan tri trong edng tae quan tri nhan luc va sir thanh cong cua no qu>et dinh d^n sir thanh edng chung eua td chirc.
Bang cac phuong phap khoa hpc. Luan van da hoan thanh cac nhiem vu sau dav:
1. Lam sang to quan diem vk chat lugng nguon nhan luc.
2. Phan tich linh hinh thuc tiln ch^t lugng nguon nhan lire eua Cue Hai quan tmh Quang Ninh tir do th^y dugc nhirng mat da giai quydt dugc va nhirng ton lai, han che trong cong lac quan tri nhan lire cua Cue.
3. De xuat cac giai phap chinh, giai phap cu the nham gop phan cai thien \a nang cao chat lugng doi ngu CBCC trong don vi dc tu do nang cao nang sual. chat lugng va hieu qua cong vice, dap irng dugc yeu c^u nhiem \u trong qua trmh cai each, phat trien va hien dai hoa ciia nganh Hai quan. Ddng thoi qua do cung gop phan tirng buoc xay dung luc lugng Hai quan trong sach. \Lrng manh. chinh qu\, van minh va hien dai.
Tuy vay de tai van con mat han che la chua phan tich duge mirc dp anh huong ciia cac yeu to khac nhu: Yeu to dau vao nguon nhan luc. co so \at chat va dieu kien lam viec, yeu to tam ly nguoi lao dpng. >eu to anh huong cua nguoi dung dau....
D^ d^ tai dugc hoan thien hon nila toi xin d^ xuat mot so dinh huong de tiep
tuc nghien ciru dd tai nhu sau: De tai can phan tich sau han nua cac \eu to anh
huong ddn chdt Imrng nhan lire tai C^ic Hai quan Quang Ninh nhu quan he lao
dgng, yCu id dAu vao, cong tac lanh dao dieu hanh. \eu to anh hucmg cua nguoi
dirng d^Ui, moi trucrng lam vice, \cu to tain 1\ nguoi lao dong... Tu do dua ra cac giai phap hoan thien hem nham nang cao chat lucmg lao dong cung nhu chat Imrng hoat dpng cua Cue Hai quan tmh Quang Ninh.
DANH MUC TAI LIEU THAM KHAO 1. Bao cao ve cong tac T6 chirr ran KA / ^
r „ . . ^ ° ' ^ " 8 ™ " 8 ' ^ " « tuyen dung, dao .ao) cua Cue Ha, quan Ouang Ninh .(mam 2008 ^2012
2. B.0 C o .6ng .^, c,c nan, ,u 200S d^n 2012 cua Cue ha, quan .,„h Quan. N,„h
3. Bao cao .ong m cong ..c To chuc c.n bo gia, do,n 2008 ^ 2012 cua ^ n . cue
Hai quan ^ • 4. Bp Luat Lao dpng (1994)
5. Chinh phu ,20,0), Nghi dinh s6 18/2010/ND - CP ngay 0.. .hang 3 na,n 2010 vi dao tao, boi duong cong chirc
6. D6 Hoang Toan (,994), mcrn, rj„ ,i , „ * „ „ ,,„, y „ „ „ , , , ,,„„ ^„„,,„ ^^^ ^^._
ban Khoa hpc Ky thuat, Ha Npi
7. K^ hoach phat tri^n hien dai hda cua nganh va cua Cue Hai quan tmh Quang Ninh giai doan 201 1-2015
8. Luat Can bp Cong chirc (2009), Nha xuSt ban chinh tri Qu6c gia. Ha Npi. 9. Luat Hai quan s6 29/2001/QH ngay 29/6/2001; Luat sua do., bo sung mot
so Dieu cua Luat Hai quan ngay 14/6/2005.
10. Nguyin Diic Thanh (2007), Quan tri Ngudn nhdn luc. Truong Dai hpc Mo - Dia
chat, Ha Npi.
11. Nguyin Huu Than (1995), Quan tri nhdn su Nha xuSt ban Thong Ke. Ha Npi.
12. Nguyen Ngpc Phii (2010), Thuc trang ngudn nhan luc. nhan tai cua dat nuoc hien nay nhimg van dc dat ra - giai phap, Nxb Dai hpc Qude gia Ha Npi, Ha Npi
13. Nguyen Van Di^m, Nguyen Ngpc Quan (2007), Quan iri Sgudn nhdn tuc.
Truong Dai hpc Kinh tt} Qu6c Dan. Ha Npi.
14. Tran Thi Kim Dung (2000), Quan tri nhdn su. Nha xuat ban Thong ke. Ha Npi. 15. Vu Cao Dam (2009), Phuong phap luan nghien cuu khoa hoc. Nxb Khoa hpc \a
PHU Li;C 1: PHIEU KHAO SAT CHAT LLONG NHAN Ll/C
Kinh giri cac Anh/Chil
Hien nay, nhom chimg toi dang thuc hien nghieu ciru d^ tai ^'Sdng cao chdt lucrng nguon nhdn luc tai Cue Hai quan tmh Quang Ninh ".
Rat mong cac anh/chi danh chiit thoi gian de tra loi cac cau hoi duoi day. Nhirng thong tin ma cac anh chi cung cap se rat hu-u ich cho de tai nay trong viec danh gia chinh xac chat lupng nguon nhan lire tai Cue Hai quan tinh Quang Ninh Toi xin dam bao nhirng thong tin nhan dupe tir anh ehi chi dupe phuc vu cho muc dich nghien ciru va se dupe gitr bi mat.
Xin chan thanh cam on su hpp tac cua Anh/Chi. A. Thong tin chung
1. Gioi tinh: • Nam T NQ-
2. Dp tuoi: D < 3 0 I 30-50 > 50 3. Trinh dp chuyen mon
D THTP I I Trung cSp Cao dang Dai hpc Sau dai hoc 4. Chirc danh
D Cdng chuc thua hanh T Lanh dao cap Id (dd,) D Lanh dao e^p Phdng (Chi cue) L: Lanh dao cap Cue 5. Tham nien cdng tac
n <; l^ n u n ^ ^ '-^ "^"^
6. Tdng thu nhap hang thang (trieu ddng)
n 5-8 ^ 8 - 1 -
B Chfnh sich nhan w : Xin anh chi cho bic, y k,^n cua ,ninh ^e cac ^an de duoi
day, khoanh .r.n v . o s6 n,. anh chi .h.y plu, hop . o , ,n,nh nlu, V - ."> - ^ -^^^
do d6ng y .ang din nhu sau: / - R^~ */«»« * ' « . ' • • - ' ^"""•'•''"'"« '• ' ' ' ' "•"' " " " "
1. l.anhdaoquantamtditamtu.nguNcnNong,
tinh cam ciia nhan vien. i 2 ^^ 4 ^
2. Muc thu nhap da tucT,ig xirng voi h.eu qua edng v.ec. ^ ^ \ / ,
3. Khen thuong diing vol thanh tieh dat duoc. , ^ ' ^ , 4 5 4. Can bd cdng chuc duoc ddi xu edng bang.
5. Moi truong lam viec mang lai hieu qua eong viec. 1 2 3 4 5 6. Cong tac tuyen dung da mang lai hieu qua. 1 2 3 4 5 7. Cong tac tuyen dung cong khai, minh bach. 1 2 3 4 5 8. Khoi lupmg cong viec Lanh dao phan cong phu hpp 1 2 3 4 5
voi kha nang ciia timg ca nhan.
9. Ban hai long voi vi tri cong viec dupe phan cong. 1 2 3 4 5 10. Phan cong nhiem vu cho can bp cong chirc phii hpp 1 2 3 4 5
voi nang lire so truong va trinh dp dao lao.
11. Cong tac luan chuyen da phii hpp voi yeu cau cong viec 1 2 3 4 5 cua don vi.
12. Cong tac luan chuyen phu hprp voi nang lire ban than. 1 2 3 4 5 13. Dieu kien co so vat chat phuc vu cho cong tac dao tao l6t. 1 2 3 4 5 14. Giao vien giang day dap irng yeu cau dao tao. 1 2 3 4 5 15. Npi dung dao tao dap iing yeu cau thuc lien. 1 2 3 4 5 16. Dupe tham gia day du cac khoa tap huan theo yeu cau 1 2 3 4 5
cua cong viec.
17. Trinh dp ngoai ngir cua can bp cong chirc dap irng 1 2 3 4 5 yeu cau cong viec.
18. Trinh do tin hpc ciia can bo eong chirc dap irng 1 2 3 4 5 yeu cau cong viec.
19. Can bp cong chirc co y thirc hpc tap, nang Ccao trinh dp. 1 2 3 4 5 20. Hieu qua cac chuong trinh dao tao va dao tao lai.
21. Trinh dp chuyen mon cua can bp cong chirc dap ung 1 2 3 4 yeu cau cong viec
22. Can bo cong chiic chap hanh tdt ky luat lao dpng, liem chinh Hai quan.
23. Can bp cong chirc co y thuc trach nhiem trong cong \ iec. 24. Cong tac quy hoach bo nhiem dupe cong khai, minh bach. 25. Nang luc trinh dp cua lanh dao cap To (dpi) dap ung
yeu cau nhiem vu.
26. Cong tac quy hoach can bp lanh dao cac cap da chon dupe nhung nguoi uu tii nhat.
27. Cong tac bo nhiem can bo lanh dao cac cap dung \oi tieu chuan v^ nang lire, trinh dp va pham chat.
28. Hieu qua lam viec ciia nhan vien cao. 29. Danh gia diing nang lire nhan vien.
4 5
z J
1 2 3 4 1 2 3 4 1 2 3 4
PHU LVC 2: BANG TONG HOP KET QUA KHAO SAT A. Thong tin chung
K6 qua l<hao sat vg cac thdng tin chung dugc tdng hgp nhu sau - I. Gioi tinh: Nam: 116 nguoi; Nu: 44 ngudi
- Cac thdng tin chung:
2. Do tudi 3. Trinh do chuyen mon 4. Vi tri cong tac 5. Thoi gian cong tac 6. Muc thu nhap hang thang
Noi dung khao sat 30 tro xudng Tir 30-50 Tren 50 THTP Trung cap Cao dang Dai hoc Sau dai hpc Lanh dao Cue
Lanh dao cap phdng (Lanh dao cap chi cue) Lanh dao cap Td (dpi) Cdng chirc thira hanh Dudi 5 nam Tir 5 - 15 nSm Tren 15 nam Tir 3-5 trieu Tir 5-8 trieu Tir 8-12 trieu So luong ngu-oi 35 88 37 12 22 30 73 23 4 22 Tyl? 22% 55% 23% 7,5% 14% 19% 45% 14,5% 2.5% 14% 32 . 20"» 102 63,5"'o 32 89 39 42 94 20% 56% 1 1 24% 26% 59% 24 i 15°o