L 云 IM 雲 A井 U
d 映pi"pi逢運 i tiêu ùng không qua hu医n luy羽n
3.5. M嘘i quan h羽 gi英a th鵜 hi 院w"pi逢運 i tiêu dùng, tính ch医t c違m quan c栄a s違n ph育m
Các k院t qu違荏 ph亥p"505"8«"ejq"vj医y, c違o"z¿e"v逢挨pi"swcp"ej員t ch胤 v噂i m泳c 8瓜逢c"vj ej"
s違n ph育m th詠c ph育m c栄c"pi逢運i tiêu dùng. Tuy nhiên, m泳e"8瓜 違pj"j逢荏ng gi英a c違m xúc và tính ch医t c違m quan lên th鵜 hi院u c亥p"8逢嬰e"8ƒpj"ikƒ"e映 th吋0"Fq"8„."vtqpi"rj亥n ti院p theo c栄a nghiên c泳u s胤 kh違q"uƒv"v逢挨pi"swcp"ik英a th鵜 hi院u, tích ch医t c違m quan và c違m xúc.
Hình 3.12. Phân b嘘 tính ch医t th鵜 hi院u, tính ch医t c違m quan và c違m xúc trên m員t ph鰯ng s違n ph育m
K院t qu違 phân tích cho th医y tính ch医t c違m quan (flash) và c違m xúc (emo) có 違pj"j逢荏ng
v逢挨pi"v詠 nhau lên th鵜 hi院u (hedo). H羽 s嘘 v逢挨pi"swcp"ik英a hedo ~ flash, hedo ~ emo l亥p"n逢嬰t là 0.763 và 0.734
B違pi"5090"V逢挨pi"swcp"ik英a các nhóm thu瓜c tính
hedo flash emo
hedo 1.0000000 0.7633066 0.7340192
flash 0.7633066 1.0000000 0.5442958
emo 0.7340192 0.5442958 1.0000000
Theo k院t qu違 trên, cho th医y s詠v逢挨pi"quan c栄c"8員c tính c違m quan (flash) và c違m xúc (emo) là không rõ ràng.
Hình 3.13. Phân b嘘 s違n ph育m d詠a vào th鵜 hi院u, tính ch医t c違m quan và c違m xúc Phân tích MFA cho th医y 違pj"j逢荏ng c栄a th鵜 hi院u, tính ch医t c違m quan và c違m xúc lên s詠 phân b嘘 s違n ph育m. Trên tr映c chính th泳 1, các s違n ph育m bia san, HN, tig là các s違n ph育o"8逢嬰c th吋 hi羽n nhi隠u thông tin nh医t. Các s違n ph育m này 泳ng v噂k"eƒe"8員c tính haọhuc, yeụmen, cọcam.tinh, thoạman, haịlong, nguong.ngung,
mat.phuong.huong, lọlang, buon. Vtqpi"mjk"8„."vt‒p"vt映c chính th泳 2, các s違n ph育m sap, hei, exp 8逢嬰e"8員v"vt逢pi"d荏i thu瓜c tính than.thien.
Qua các k院t qu違 phân tích cho th医y, gi英a th鵜 hi院u, tính ch医t c違m quan và c違m xúc rõ ràng có m嘘i liên h羽 v噂k"pjcw0"Vtqpi"8„."vj鵜 hi院u b鵜 違pj"j逢荏pi"v逢挨pi"8嘘i cân b茨ng gi英c"8員c tính c違m quan c栄a s違n ph育m và c違m xúc c栄c"pi逢運i tiêu dùng.
EJ姶愛PI"6. K蔭T LU一N VÀ KI蔭N NGH卯
Qua các k院t qu違 nghiên c泳u, có th吋 th医y r茨ng vi羽c phân nhóm s違n ph育m có s詠 khác bi羽t khi so sánh d詠a trên th鵜 hi院w."8員c tính c違m c違m quan và thu壱t ng英 c違m xúc. Trong
8„."e„"vj吋 d詠 8qƒp"8逢嬰c th鵜 hi院u qua các nhóm y院u t嘘 c違m quan và c違m xúc. H羽 s嘘 v逢挨pi"swcp"ik英a th鵜 hi院u và tính ch医t c違m quan, th鵜 hi院u và c違m xúc l亥p"n逢嬰t là 0.763 và 0.734. Nghiên c泳w"e pi"8«"d逢噂e"8亥u thu nh壱p"8逢嬰c danh sách thu壱t ng英 c違m xúc chung cho các s違n ph育o"dkc"vj逢挨pi"o衣i g欝m 15 thu壱t ng英 c違m xúc (11 thu壱t ng英 tích c詠c và 4 thu壱t ng英 tiêu c詠c).
A吋 có th吋 hi吋w"t "j挨p"j pj"xk"pi逢運i tiêu dùng nói chung và th鵜 hi院w"pi逢運i tiêu dùng nói riêng, c亥n có thêm nh英ng nghiên c泳w"8吋 khai thác c医u trúc nh壱n th泳c c栄c"pi逢運i
vk‒w"f́pi"vjgq"j逢噂ng t瑛8ｐc tính sＶn phｂm å kｘt quＶ mang lＴi khi sぬ dつng thばc phｂm å giá trお mang lＴị Bên c衣pj"8„."e亥n có nh英ng thông tin v隠pi逢運k"vk‒w"f́pi"8吋 có th吋
xây d詠ng m瓜t mô hình hoàn ch雨nh d詠8qƒp"vj鵜 hi院w"pi逢運i tiêu dùng bên c衣nh các y院u t嘘 8«"mj違o sát (cＶm quan và cＶm xúc). Mô hình c亥p"zƒe"8鵜nh rõ m泳e"8瓜 quan tr丑ng c栄a các y院u t嘘違pj"j逢荏ng cho t瑛pi"pj„o"pi逢運k"vk‒w"f́pi"8員e"vt逢pi0
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PH影 L影C A ÎRj逢挨pi"rjƒr FP (Flash Profile)
Ạ1. Phi院w"j逢噂ng d磯n Ạ2. Phi院u tr違 l運i so hàng các s違n ph育m - / Vjw壱v"pi英<"ÈÈÈÈÈÈÈ00 PHI蔭W"J姶閏NG D郁N
1. Anh/Ch鵜 s胤 nh壱n l亥p"n逢嬰t 8 mｄu bia. Hãy n院m các m磯u và ghi l衣i các tính ch医t v隠 mùi v鵜 mà anh/ch鵜 c違m nh壱p"8逢嬰c trên phi院w"8ƒpj"ikƒ0
2. Ucw"8„."j瓜k"8欝ng s胤 th違o lu壱n d詠a trên danh sách các thu壱t ng英 c栄a t瑛ng thành viên. Sau khi th違o lu壱n, anh/ch鵜 có th吋 gi英 l衣i các thu壱t ng英 mô t違 c栄a mình.
3. Ti院r"vjgq."8嘘i v噂i t瑛ng tính ch医t, anh/ch鵜 hãy x院p h衣ng các m磯u trên thang 8q"v<pi"f亥p"e逢運pi"8瓜 tính ch医v"8„. Cho phép x院r"8欝ng h衣ng các m磯u vt‒p"vjcpi"8q0"
N逢w"#:
Anh/Ch鵜 có th吋 n院m m磯u bao nhiêu l亥n tùy thích; có th吋 t詠fq"8隠 ngh鵜 tính ch医t mà anh/ch鵜 c違m nh壱n.
Ạ3. B違ng thu nh壱n thu壱t ng英
Vt逢噂c khi n院m Trong khi n院m Sau khi nu嘘t
Màu s逸c Tr衣ng thái Mùi J逢挨pi" V鵜 H壱u v鵜
D0"Rj逢挨pi"rjƒr"ECVC"*Check-All-That-Apply)
B.1. Phi院u tr違 l運i l詠a ch丑n thu壱t ng英 c違m xúc
Mã s嘘 m磯w<ÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈ
V‒p"pi逢運i th穎<ÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈÈ
Cpj1ej鵜"j«{"ej丑p"vjw壱v"pi英"o»"v違"e違o"ikƒe"e栄c"cpj1ej鵜
̌ E„"e違o"v·pj ̌ Ik壱p"ik英 ̌ V泳e"v嘘k
̌ Ejƒp"p違p ̌ Ak隠o"v pj ̌ D嘘k"t嘘k
̌ F pi"e違o ̌ Jk院w"m ̌ Vj医v"x丑pi
̌ Rj磯p"p瓜 ̌ Pijk"pi運 ̌ Jƒq"j泳e
̌ Pi逢嬰pi"pípi ̌ Pjk羽v"v·pj ̌ E»pi"d茨pi
̌ U嬰"j«k ̌ V詠"fq ̌ Vj¤p"vjk羽p
̌ E違o"ikƒe"v瓜k"n厩k ̌ J衣pj"rj¿e ̌ A亥{"jk"x丑pi
̌ V栄k"pj映e ̌ D鵜"v鰻p"vj逢挨pi ̌ Vj運"挨
̌ Ijgp"v液 ̌ Xwk"u逢噂pi ̌ N逢運k"dk院pi
̌ E»"8挨p ̌ O医v"rj逢挨pi"j逢噂pi ̌ [‒w"o院p
̌ Jq違pi"u嬰 ̌ Nw{院p"vk院e ̌ N衣e"swcp
̌ Say mê ̌ [‒p"鰻p ̌ Aƒpi"vk院e
̌ Hài lòng ̌ J«pj"fk羽p ̌ Ak‒p"f衣k
̌ åp"j壱p ̌ V瑛"ej嘘k ̌ Pj姻"pj o
̌ ëej"m益 ̌ Z医w"j鰻 ̌ Nhút nhát
̌ Pi衣e"pjk‒p ̌ Vkp"e壱{ ̌ Mkpj"pi衣e
B.2. Phi院u phân nhóm thu壱t ng英 c違m xúc
V‒p"pi逢運i th穎<ÈÈÈÈÈÈÈÈÈÈÈÈÈ
V噂i các thu壱t ng英8«"ej丑n, Cpj1ej鵜"j«{"rj¤p"nq衣k"vjgq"1 trong 3 nhóm (v ej"eばẹ" mj»pi"rj¤p"nqＴk."vk‒w"eばe)
VëEJ"E衛E MJðPI"RJåP"NQ萎K VKçW"E衛E
C. Phép th穎 th鵜 hi院u
C.1. Phi院w"j逢噂ng d磯n th穎 n院m bia
EèE"D姶閏C TH盈 N蔭M BIA
1. Ng穎i bia:
X Pi逢運i th穎 8ƒpj"ikƒ"o瓜t s嘘ók"e„"vtqpi"dkc"o "pi逢運i th穎 c違m nh壱n
2. Nhìn bia:
X Aƒpj"ikƒ"o w"u逸c c栄a biạ X Aƒpj"ikƒ"8瓜 b隠n b丑t. X M ej"vj逢噂c b丑t X V羽t bia bám trên thành ly 3. Ng穎i l衣i l亥n 2: X Aƒpj"ikƒ"ók"jqr X Mùi caramel
X Mùi trái cây, mùi trái cây nào b衣p"pij "8院n 4. U嘘ng bia l亥n 1: (U嘘ng 1 ng映m và súc quanh mi羽ng)
X Di chuy吋n bia quanh mi羽ng X J逢挨pi"x鵜 ch栄8衣o c栄a bia X V鵜 ng丑t, v鵜 8逸ng, v鵜 chua
X Aƒpj"ikƒ"pj英ng mùi v鵜 mjƒe"pj逢"ók"ejw嘘k."ók"vtƒk"e¤{"mjƒeÈ X Nêu chính xác mùi v鵜 c違m nh壱n
X Aƒpj"ikƒ"j壱u v鵜
5. U嘘ng bia l亥n 2: (U嘘ng 1 ng映m và súc quanh mi羽ng) X Aƒpj"ikƒ"vt衣pi"vjƒk"pj逢"8瓜8亥{."8瓜8壱m 6. U嘘ng bia l亥n 3: (U嘘ng 1 ng映m và súc quanh mi羽ng)
X Uw{"pij "3"rj¿v"x "ejq"dk院t m泳e"8瓜逢c"vj ej" X Cho bi院t 遺p"v逢嬰ng c栄a b衣n v隠 m磯u bia
C.2. Phi院w"8ƒpj"giá m泳e"8瓜逢c"vj ej
PHI或⁄"1Kj"9N袷c"9%dK"FN%"~K椅 N或M BIA
Mã s咽 m違 ぎぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐ~Zﾐ"ﾐｪ吋胤i th烏ぎぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐ
1. MÙI BIA: (AROMA)
Mùi malt Mùi Hops Nh羽ﾐｪ"ﾏ ｷ"ﾆｴ=Iぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐくく ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく 2. V綾 B粟 NGOÀI Màu s医c 9引 trong 9引 b溢n b允t ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく 3. K意依dF" 暗 Malt Hops S迂 hài hòa Nh羽ﾐｪ"ｴ吋飲ﾐｪ" 鰯 khác H遺u v鰯 ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく 4. TR旭NG THÁI 9引U衣y 9引U遺m ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく Ak吋m t嘘k"8c<""32 Ak吋o"8ƒpj" ikƒ<ÈÈÈ00 Ak吋m t嘘k"8c<""6 Ak吋o"8ƒpj" ikƒ<ÈÈÈ00 Ak吋m t嘘k"8c<""19 Ak吋o"8ƒpj" ikƒ<ÈÈÈ00 Ak吋m t嘘k"8c<""5 Ak吋o"8ƒpj" ikƒ<ÈÈÈ00
5. M慰1"9位意#"~KP1Kっ芦d"~意威NG CHUNG
ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐ ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐ
6. CHO BI或T TÊN BIA ぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐぐく
Ak吋m t嘘k"8c<""10
Ak吋o"8ƒpj" ikƒ<ÈÈÈ00