who s responsible for the quality of projects
Lesson 06 Project Quality Assurance Managemnet
... sometimes known as SPICE (Software Process Improvement and Capability dEtermination), is a framework for the assessment of software processes 38 The Cost of Quality The cost of quality is the ... techniques For example, Six Sigma projects often use business cases, project charters, schedules, budgets, and so on Six Sigma projects are done in teams; the project manager is often called the ... appeal to users System outputs are the screens and reports the system generates Performance addresses how well a product or service performs the customer s intended use Reliability is the ability...
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Nghiên cứu về Six Sigma và ứng dụng.doc
... Popkin s System Architect, Proforma s Provision hay Corel s iGrafx Process 2003 for Six Sigma 20 Six Sigma ứng dụng CHƯƠNG II Tình hình áp dụng Six- sigma giới Việt Nam I Trên giới Six Sigma hình ... độ six sigma Six sigma có nghĩa độ lệch chuẩn (standard deviation) thống kê, nên six sigma đồng nghĩa với đơn vị lệch chuẩn: Cấp độ Sigma Một sigma Hai sigma Ba sigma Bốn sigma Năm sigma S u sigma ... cause analysis) Tư duy /S n xuất theo Lean (Lean thinking/manufacturing) So s nh lấy chuẩn (Benchmarking) Giải vấn đề (Problem solving) ISO 9001 Năng lực qui trình (Process capability) Kiểm soát...
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Kết hợp áp dụng ISO 9000 và Six Sigma
... muốn tăng suất phải tăng doanh s , s n lượng tiêu thụ giảm chi phí hoạt động DN Điều đồng nghĩa với việc s n xuất theo nhu cầu khách hàng giảm lãng phí trình s n xuất Hệ thống cải tiến Sigma, đời ... thống kê s n phẩm bị loại khâu kiểm tra cuối (KCS), s n phẩm bị khách hàng trả lại Tỷ lệ s s n phẩm không đath yêu cầu khâu kiểm tra cuối (OTK) thường s dụng để đánh giá chất lượng s n phẩm ... hàng có 100.000 s n phẩm mây tre đan xuất khẩu, KCS phát 100 s n phẩm không đạt yêu cầu kết luận lô hàng đạt 99,99% (0.01% hàng hỏng) Cách đánh không tính toán hết kết s n xuất trình s n xuất mà...
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the environmental professionals guide to lean and six sigma
... methods For a list of resources, please see Appendix A, Lean and Six Sigma Resources 23 CHAPTER What Is Six Sigma? This chapter describes Six Sigma principles and methods The sections in this chapter ... process wastes and variation It is similar to the Plan-Do-Check-Act business process improvement method The steps in the Six Sigma DMAIC process are as follows • efine: In this phase, Six Sigma ... and Six Sigma have legs Businesses, organizations, and government agencies are aggressively expanding the use of Lean and Six Sigma as core strategies for addressing competitive market pressures...
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61311037-Lean-Six-Sigma
... tools discussed in the latter part of this book—Design for Lean Six Sigma QI Macros Lean Six Sigma SPC Software Here s the good news about Six Sigma: yes, there is some complex statistical stuff, ... Focuses Every business consists of (1) the core business activity and (2) the supporting operational processes The Core Business: In a hospital, it s the diagnosis and treatment of patients that ... Cost of waste & rework Profit Profit Five Sigma costs of poor quality Cost of waste & rework Expenses Six Sigma costs of poor quality Expenses Profit Profit Figure 1-2 Three to Six Sigma cost of...
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Wiley.Service.Design.for.Six.Sigma.
... fully operational, such as business process and business management The success of the company depends on the success of all aspects of the business operation In addition to the structure depicted ... Suppliers Inputs Inputs Characteristic Process Outputs Output Customers Characteristic 2a What is the start of the process? Who are the suppliers of the inputs? What are the inputs of the process? ... of design for Six Sigma (DFSS) to processes as an investment rather than a needless expense Even those companies that embark on DFSS for processes seem to struggle with confusion over the DFSS...
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lean six sigma
... steps of the process rather than the costs of the process What is the state of your processes? Are they best-in-class or barely functioning? Global business pressures and customer demands—and ... wastes that are responsible for significant costs and losses in organization processes The costs that are built into the process seem hidden in plain sight: employees so acclimated to the massive ... as the most severe crisis of its type since the Great Depression of the 193 0s As of this writing economists and analysts cannot be certain that the crisis has yet reached its profoundest depth;...
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Six Sigma Fast Track Course
... problems For this reason, make sure you master the language and procedure of even the simplest processes Consensus What is Consensus? Consensus, in the context of this course, is a group decision-making ... technique is used to "weed out" less feasible solutions and help establish a short list of best possible solutions The countermeasures matrix also establishes the relevance of a solution to the root ... and the reasons that are possibly causing it These diagrams help to find the most likely causes of problems or situations We will refer to all of these contributing issues as “causes” and the...
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Six Sigma Fundamentals
... values and goals The vision This is made up of the key processes that assist in fulfilling this mission The values These are the key indicators to affirm the vision and the mission The goals The ... measurement system assessment Statistical analysis for process improvement Process FMEA Team problem-solving Cost of quality In addition to the requirements of the green belt, the black belt must have ... liability These deadly sins are the same as the deadly sins for the six sigma initiative Any one of these can torpedo six sigma beyond repair In six sigma, there is much talk about quality needs and...
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Lean Six Sigma Logistics - Strategic Development to Operational Success
... and set the course for ongoing success At the heart of these challenges is the need to bridge our suppliers with our own processes and then bridge our processes to the customer All of this must ... the sum of the parts Lean Six Sigma Logistics WHAT IS LOGISTICS? There seem to be as many definitions of “logistics” as there are logisticians And this is not a bad thing! Why? Because logistics ... resources may include interactive versions of material that appears in the book or supplemental templates, worksheets, models, plans, case studies, proposals, spreadsheets and assessment tools,...
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Six Sigma For Managers
... cost of excessive cycle times and delays? What is the cost of business lost because customers are dissatisfied with your products or services? • What is the cost of opportunities lost because ... to the very real situation of your business 44 Six Sigma for Managers Criteria for Business Metrics So what are the criteria for establishing business metrics? The answer is surprisingly simple ... Essentials of the Six Sigma Methodology The Six Sigma methodology uses statistical tools to identify the vital few factors, the factors that matter most for improving the quality of processes...
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Lean Six Sigma Secrets for the CIO
... of the business We call these support processes, and most IT processes fall into this category Attempts to meet the requirements of legislation such as SOX show us IT is a key business process, ... process variance The process owner is responsible for the process results and continuous improvement The process manager is responsible for the realization and structure of the process and reports ... in the primary value flow created in the customer-oriented primary processes A process system is a specialized system of processes Processes are comprised of other processes Complex processes...
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DOD Lean Six Sigma Guide
... organizations CPI steering committees are also responsible for assigning responsibilities, providing the necessary leadership for prioritizing resources, and establishing accountability for elements of the ... consist of three types of roles: process owners or sponsors, team leaders, and team members These groups are ultimately responsible for studying and changing processes to improve their effectiveness ... new standards and expectations The investment in this process saves difficulties downstream and helps to ensure a successful process Continuous improvement is everyone s responsibility Use DMAIC...
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six sigma
... ANALYSIS OF SIX SIGMA An objective analysis will now be made of the various aspects of Six Sigma The SWOT format will be used, addressing the strengths, weaknesses, opportunities and threats associated ... responsibility They are also responsible for the effectiveness and efficiency of the Six Sigma support systems They report to the Senior Champion, as well as the executive for their business unit The ... traditional Six Sigma roadmap Part A presents a strategic assessment of Six Sigma and its SWOT analysis, followed by discussions of current interests in Six Sigma, including Design for Six Sigma as well...
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Strategic Six Sigma-Best Practices From The Executive Suite
... precisely) has become critical, not just to business success, but to business survival The need for companies to serve these four marketplace masters puts enormous strains on businesses, not just ... expectations It has also intensified as the result of market consolidation, industry convergence, the growth of e-business, the scrutiny of Wall Street analysts (whose daily reassessments of corporate ... techniques of DFSS @ e-speed, Amico says it s possible for companies to an almost limitless amount of web site customization to accommodate the needs of different users However, he says, as part of the...
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Six sigma for Everyone
... Establish the start and stop points of the process Determine the output (s) of the process (use nouns) Determine the customer (s) of the process Determine the supplier (s) of the process Determine the ... causes of the poor sigma performance of the process The fourth step of applying Six Sigma tactics is Improve In this step, the team generates and selects a set of solutions to improve sigma performance ... doesn’t change, process owners take on informal responsibilities for the management of crossfunctional, interdepartmental processes These process owners may sponsor a team that is responsible for...
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SIX SIGMA FOR QUALITY AND PRODUCTIVITY PROMOTION
... of the following conditions are satisfied • The process is as close to the target as possible (k is small) • The process spread is as small as possible (process variation is small) 21 Six Sigma ... scientific and statistical basis for quality assessment for all processes through measurement of quality levels The Six Sigma method allows us to draw comparisons among all processes, and tells how good ... as can the consolidated value for the company s goods, services, projects and processes Most Six Sigma companies make use of spreadsheets and databases to collect, analyze, and track results...
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Lean Six-Sigma Overview White Belt Training
... business strategy • Places customers at the center of performance improvements • Fact-based approach for improving business processes and solving business problems • A proven methodology and toolset ... Procedures (SOP s) • Process Control Plans • Visual Process Control Tools • Statistical Process Controls (SPC) • Solution Replication • Project Transition Model • Team Feedback Session 27 Lean Six Sigma ... Measurement System Analysis (MSA) • Gage R&R • Kappa Studies • Control Charts • Histograms • Normality Test • Process Capability Analysis • Process Constraint ID and Takt Time Analysis • Cause...
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