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the reality of customer management information systems in vietnam electricity

The factors affecting user?s satisfaction in using the Customer Management Information System at Vietnam?s Northern Power Corporation (NPC)

The factors affecting user?s satisfaction in using the Customer Management Information System at Vietnam?s Northern Power Corporation (NPC)

Anh ngữ phổ thông

... 07 includes the following subsystems Customer Information and Service Management Indicator recording and power billing management Customer debt collection and tracking Metering equipment management ... Purposes Unify the computer processing of business operations at all Power Companies Integrate all customer management information in a shared database integrated into other systems such as financial ... using a Customer Management Information System (CMIS) for power production and sale management CMIS is responsible for overall management of information about customers using power support business...
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The Determinants of Customer Satisfaction When Purchasing In store Cosmetics in Vietnam

The Determinants of Customer Satisfaction When Purchasing In store Cosmetics in Vietnam

Tài liệu khác

... role in enabling the buying power of Vietnamese consumers With a population of 91.7 million people, Vietnam has reached a GDP growth rate of over 6.7% in 2016 [5] The indexes shows that the Vietnamese ... to other contexts [24], and so it is worth examining the customer satisfaction determinants in other situations and sectors 2.4 The determinants of customer satisfaction Figure The American Customer ... between salespeople and customers affects the long-term habit of customers shopping in the store with their favorite services In the same vein with Parasuraman, in the model of Wilson et al (2008),...
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DSpace at VNU: Anthropogenic influence on surface water quality of the Nhue and Day sub-river systems in Vietnam

DSpace at VNU: Anthropogenic influence on surface water quality of the Nhue and Day sub-river systems in Vietnam

Tài liệu khác

... land use in the Day River basin The upstream part of the Nhue River with length of about 20 km mainly lies in the urban areas of Hanoi and Ha Dong (Ha Tay Province) cities The rest of the river ... 4.8 mg/l in the dry season and 160.5 mg/l in the rainy season High temperatures in the rainy season may be the main reason for the increase of the NO3-N concentration This is due to the fact ... impact of To Lich River input wastewater on the water quality of the Nhue River The medians of SS, Tw, pH, and NO3-N of the Nhue River water were significantly higher in the rainy season than in the...
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USING THE ANALYTIC HIERARCHY PROCESS APPROACH FOR ASSESSMENT OF THE STRENGTH OF UNIVERSITY-INDUSTRY-GRI COOPERATION IN VIETNAM

USING THE ANALYTIC HIERARCHY PROCESS APPROACH FOR ASSESSMENT OF THE STRENGTH OF UNIVERSITY-INDUSTRY-GRI COOPERATION IN VIETNAM

Kinh tế - Thương mại

... briefly explores the theory of the University-Industry-GRI linkages in the Innovation Triangle (Figure I.2) including linkage type in terms of formal as well as informal Then, a few points toward ... considered to identify the strength of the individual linkage by determining the relative importance of the linkage types The goal is at the top of the model 4.4.2 The Actors Like the AHP model formulated ... The third principle is that of synthesizing the priorities In the AHP priorities are synthesized from the second level down by multiplying local priority of their corresponding criterion in the...
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the impact of corporate social responsibility (csr) in vietnam case and evidences

the impact of corporate social responsibility (csr) in vietnam case and evidences

Sư phạm

... 1981 to find “business ethics” how is defined? in the research papers and in the consciousness of the business After finding the common point of the concept, he synthesized and introduced the concept ... Because the objective of the research is inspecting the understanding of CSR importance of officers in Vietnam; the 31 researcher does not use professional software like SPSS The result of the research ... and studies within in the border of Vietnam but also in some other places in the world to have better supporting sources Using the mentioned information and knowledge, there is a theoretical framework...
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Education and training in the development of high quality human resources in vietnam at present

Education and training in the development of high quality human resources in vietnam at present

Tiến sĩ

... methods applied in the study of this thesis New findings of the research - The thesis explains more clearly the role of education and training in the development of human resources in Vietnam at present ... Studying the realities of the role of education and training in the development of high-quality human resources in certain higher institutions in Vietnam at present - In term of time scope, the thesis ... resources and the role of education and training in the development of high-quality human resources in Vietnam at present - Clarifying the real situation of the role of education and training in the development...
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Education and training in the development of high quality human resource in vietnam at present (TT)

Education and training in the development of high quality human resource in vietnam at present (TT)

Tổng hợp

... methods applied in the study of this thesis New findings of the research - The thesis explains more clearly the role of education and training in the development of human resources in Vietnam at present ... Studying the realities of the role of education and training in the development of high-quality human resources in certain universities in Vietnam at present - In term of time scope, the thesis ... those of the education and training sector, but studies the role of education and training in the development of human resources in our country; concentrating the study in universities in Vietnam...
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THE IMPACT OF GENDER INEQUALITY ON DEVELOPMENT IN VIETNAM

THE IMPACT OF GENDER INEQUALITY ON DEVELOPMENT IN VIETNAM

Tổng hợp

... gender inequality on development in Vietnam" has been chosen as the thesis theme As gender inequality is signifying in a number of aspects and the meaning of development is quite broad, the thesis ... adapting Blinder-Oaxaca decomposition applied for analyzing factors affecting GI Empirically, the thesis has a number of findings relating to the case of Vietnam: (1) Brief assess of GI in education ... inequality, the thesis is done with the main purpose of assessing the factual situation, its impacts in order to make recommendations to promote development in Vietnam The topic "The impact of...
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Completing tax policies to support the development of small and medium enterprises in vietnam

Completing tax policies to support the development of small and medium enterprises in vietnam

Tổng hợp

... burden of SMEs By of the tax system, including the external costs of the tax obligations of taxpayers allowing businesses assess the income tax provisions and the current VAT, and beyond the cost of ... reducing the tax burden for businesses 1.1.4 The objective of research First, determine the theoretical basis of complete tax policies to support the development of SMEs in Vietnam, including: ... policy of Vietnam today, including international research experience and analysis of the current state tax policy in Vietnam Das-Gupta (2003) studied the cost of tax compliance in India in "The...
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The competitiveness of textile and garment industry in vietnam

The competitiveness of textile and garment industry in vietnam

Kinh tế

... factors The problem is whether finding the main factors influencing the competitiveness of the textile and garment industry from existing theories and materials, and whether finding or establishing ... to Institution of International Business Administration National Yunlin University of Science & Technology in Partial Fulfillment of the Requirements for the Degree of Master of Management In International ... government in Vietnam? 14 1.3 Purpose The purpose of the thesis is to find which factors impact to the competitiveness of the textile and garment industry in Vietnam by using and applying the appropriate...
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The effect of oil price to inflation in vietnam

The effect of oil price to inflation in vietnam

Ngân hàng - Tín dụng

... Research Background At the beginning of the year 2007, domestic oil price had increasing continuously following the sharp hiking of the world oil price Incessant fluctuations of global crude oil ... An introduction to the methodology to be used and the scope of the research is also addressed in this chapter At the end of the chapter, structure of the research is provided The Outline of this ... sample of subjects or preferably by measuring the characteristics and including them in the analysis In an experiment, try to measure variables that might explain the mechanism of the treatment In...
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Factors affecting the utilization centerin customer service by firms in vietnam market

Factors affecting the utilization centerin customer service by firms in vietnam market

Ngân hàng - Tín dụng

... needs customer s information, it tries to find it by searching the existing database based on the phone number with expected to find the right information of customer in order to serve them well Therefore, ... Minh City is the major business centre of Vietnam; therefore, firms in Ho Chi Minh City were chosen to survey The sampling frame was based on a list of firms involved in services firms including ... makes use of telecommunication and information technology in accomplishing its mission of providing historical customer s information and interacting customers through telephone and computer interface...
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Meeting students; needs through the use of quality management at PSB college vietnam  justin david limon

Meeting students; needs through the use of quality management at PSB college vietnam justin david limon

Ngân hàng - Tín dụng

... are showing a growing concern towards the school in three major aspects: the availability of information, the approachability of staff, and the usefulness of information being taught at the school ... types of innovation at the top of the model are the ones closest to the organization‟s internal functions and furthest away from the customer The types of innovation move closer to the customer ... accreditation from the Ministry of Education & Training in Vietnam and EduTrust in Singapore PSB College offers three awards: Certificate in English Proficiency (CEP), a Certificate in Business Administration...
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The effect of money growth on inflation in vietnam from 2004 to 2010

The effect of money growth on inflation in vietnam from 2004 to 2010

Ngân hàng - Tín dụng

... period in the previous year The CPI continued going up in the beginning of 2008 then achieved a peak at about 30% in July 2008 Thanks for tightening monetary policy of the State Bank of Vietnam ... in explaining inflation and economic growth is demonstrated in the quantity theory of money The theory emphasizes the following relationship of the nominal value of expenditures PQ and the price ... The findings indicate that monetary factors become significant determinant of inflation in Vietnam with a lag of about 12 months Furthermore, in order to explain the relative high inflation in...
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The role of credit and monetary transmission in vietnam a var approach  luận văn thạc sĩ

The role of credit and monetary transmission in vietnam a var approach luận văn thạc sĩ

Quản trị kinh doanh

... relevant in Vietnam, also in other countries Hence, we can point out the similarity and difference among them to indentify the thesis's contribution Our finding confirms the existing of credit ... shock in Vietnam case And refinancing rate is 29 another tool of State Bank of Vietnam to tighten monetary policy (Hung and Pfau, 2008) The customer price index is also included with purposes of inflation ... including the Governor ofthe State Bank, the Minister of Finance, and other experts 17 reserves are distributed into classes depend on deposit maturity, the sectoral focus of bank, and the kind of currency...
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Critical Reflections on the Vital Importance of Soft Skills and the Strategies for the Integration of Essential Soft Skills into the Curriculum of Highe Education Business Institutions in Vietnam (LV thạc sĩ)

Critical Reflections on the Vital Importance of Soft Skills and the Strategies for the Integration of Essential Soft Skills into the Curriculum of Highe Education Business Institutions in Vietnam (LV thạc sĩ)

Luận văn báo cáo - ngoại ngữ

... literature exploring the definition and importance of soft skills in the field of Business, thereby accumulating a legacy of valuable information for employer and educational stakeholders in Vietnam to ... graduation, having been trained in another discipline Lamentably, they are nevertheless put in charge of teaching soft skills This being so, it suggests that both the level of their soft skills expertise ... satisfying the requirements for international integration (Vietnamese Ministry of Education and Training, 2005b) When all is said, any progress on the updating of soft skill subjects in the curriculum...
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DSpace at VNU: Some issues concerning the protection of trade secret and the completion of trade secret protection legislation in Vietnam

DSpace at VNU: Some issues concerning the protection of trade secret and the completion of trade secret protection legislation in Vietnam

Tài liệu khác

... the invisibility of the objects a n d the re su lt of paym ent duty, assess th e influences of people’s intellectual business operations on th e surroundings, of intellectual work property: In ... in ation of the liability of the staffs in the s ta te offices which have competence to grant permissions related to business or circulation permissions of products on the revelation of the inform ... the level of being held crim inal liability is fined in accordance with the fine ordinance and the VNU, Journal o f Science, Economics-Law, N0IE, 2004 Some issues concern ing the protection of...
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Alkaloids isolated in the roots of aconitum carmichaeli debx growing in Vietnam

Alkaloids isolated in the roots of aconitum carmichaeli debx growing in Vietnam

Tài liệu khác

... on the above evidence and the literature data5, compound was identified as delcosine The 1H-NMR spectrum of in CDCl3 exhibited the presence of a N-CH2CH3 group like that of compound due to the ... secondary hydroxy group is present at C-15 in The chemical shifts of the remaining carbons are in agreement with the assigned structure for fuziline2 The molecular formula was established as C22H35NO4 ... spectrum of showed the presence of a triplet at δ 4.16 ppm with a coupling constant of 4.5 Hz excludes positions and 12 and suggests the hydroxy group to be placed in the five-membered ring at C10 In...
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