the case of vietnam mobile service company

... Method of data collection According to theory of Kumar 1999, the choice of particular method depends upon the purpose of the study, the resources available to the researcher, the skills of the researcher ... practices of the companies, as well as in the field of the theory of the consumer behavior (Evrard, 1993) Satisfaction is customer's evaluation of a product or service in terms of whether that ... one and two The purpose of this part is to introduce the theoretical background and the design of the study All relevant theories: service and characteristics of service, managing service quality,...

Ngày tải lên: 17/03/2015, 13:25

... in Vietnam and international practices in the short term as well as long term 1.3 Structure of Study This paper describes a framework of the FV in the case of Vietnam and the effects of using the ... "The assets must be recorded at their historical cost HC of assets is calculated on the amount or equivalent paid payable or on the FV of the asset at the time the asset is recorded The HC of ... alter for the historical one Therefore, the research questions will be as the following: - Defined the fair value accounting - What is the status of application of FV in Vietnam? - What are the advantages...

Ngày tải lên: 13/03/2014, 14:20

... According to the Enterprise Law, the board of directors appoints the manager of equitized firms who, on behalf of the Board of directors, is responsible for the management of the firm Therefore, the ownership ... conflicts are the source of the inefficiency of SOEs Privatization helps to solve this problem and therefore improves the performance of firm Although the theory is conflict, the majority of empirical ... stands for Vietnamese Dong, the currency of Vietnam The USD/VND exchange rate over the period relevant in the context of this article was around 15,000 VND per USD The expansion stage of the equitization...

Ngày tải lên: 13/07/2014, 21:09

... knowledge of all the services offered by the entity Functional value The service as a whole is correct Juan at el of the service The quality has been maintained all of the time (2005) purchased The ... lack of attract alternatives The first relates to the level of trust that customers have with their current banks The second refers to the congruency of values between customers and their banks The ... in Vietnam has been developing rapidly in terms of the number of card and transaction value since the first ever credit card of Vietnam was issued by Vietcombank in 1996 By the end of 2011, there...

Ngày tải lên: 25/11/2014, 00:36

... period of five years, the offsetting of STC credits against dividends paid, provided that the company paying the dividend had notified the recipient of the dividends of the amount by which the dividends ... Africa and stock dividends in the USA) was also less than the amount of the dividend in spite of the fact that the receipt of share dividends are tax-exempt in the hands of the shareholders dynamic ... rate (similar to the existing STC rate), with the effective date for the completion of the conversion to the new tax system set for the end of 2008 However, the implementation thereof was delayed,...

Ngày tải lên: 06/01/2015, 19:49

... beyond selling money The prestige is get as they offer their services to the masses Like other services, banking services are also intangible Banking services are about the money in different ... comprehension Marketing activities of firms begin with determination of the market that they offer their services or goods Firms must find out the features of the market that it f anging market ... we rely on the simple definition of services, to be aware of that over time services and the service sector of the economy have been defined in subtly different ways Compatible with the simple...

Ngày tải lên: 26/03/2015, 08:54

... investigate the effects of current credit policy, to identify problems, and to suggest policy Agricultural credit in Vietnam The banking sector in Vietnam was one of the first areas of the economy ... unions in rural areas and the level of activity if this sector in a region is related to priority programs of the government, consignment services of the bank and the activity of unions - Informal ... credit policy in Vietnam is often used as an instrument of social welfare policy, targeting finance to poorer regions and households, through the activities of the Vietnam Bank for the Poor (now,...

Ngày tải lên: 23/04/2015, 10:04

... Theoreticalliterature The theory of family behavior The process of children's education attainment has been viewed as one of the aspects of the theory of family behavior (Haveman & Wolfe, 1995) This theory ... areas, the effect of remittances is 10 times larger than the size of the impact of other financial sources In rural areas, the effect of remittances is about 2.6 times larger than the size of the ... on the right selection of determinants affecting the education attainment of young generations Moreover, the Logit model is applied to investigate the significance and magnitude of the effect of...

Ngày tải lên: 26/05/2015, 08:38

... steps toward the economic renovation of the government Since then, FDI inflows into Vietnam have increased rapidly both in terms of the number of project and the amount of funds By 1990, Vietnam licensed ... country, they face the location choices for their operations inside the country The location-specific characteristics and policies of local authorities can affect the decisions of firms In the case of ... undeveloped sectors of the economy and the exit of inefficient and uncompetitive enterprises Since the beginning of the 1990s, Vietnam has recognized the legal existence of the domestic private...

Ngày tải lên: 29/07/2015, 23:56

... THE GAP BETWEEN BRAND IDENTITY AND PERCEIVED BRAND IMAGE: THE CASE OF VIETNAM NATIONAL UNIVERSITY – HO CHI MINH CITY In Partial Fulfillment of the Requirements of the Degree of MASTER OF BUSINESS ... order to narrow the gap Keller (2003) further discussed that consumers can interpret the brand identity of the company and then translate it into an image of the brand Consistent with the conception, ... percent of respondent Out of 65 responses of University of Technology, the number of valid response is 59 The valid response rate accounts for 91 percent of respondent Out of 49 responses of University...

Ngày tải lên: 23/10/2015, 15:38

Ngày tải lên: 29/06/2016, 20:57

... measuring the cost of the investment in onthe-job training Until 1962, Mincer estimated the magnitude of on -the- job training, the rate of return from on -the- job training and the implications of on -the- job ... rijkij, (4) i=l The natural earnings are expressed in the terms of the rate of return from the investment (rij) the investment ratio (kij) and the number of periods of investment (n) The product ... homoskedastic residual The above function provides two estimates of the rate of return from on -the- job training If the there are estimates of K0 and T*, the rate of return from on -the- job training...

Ngày tải lên: 12/08/2017, 21:35

... learning the language is teaching and learning the culture The Vietnam war saw a bit of the culture of Korea because of South Korean involvement in it, but to a limited extent The Republic of Korea ... increasingly important place On the bright side of the issue, expanding ties between in all most all areas of the life world of the two nations, propelled by the signing of the FTA in 2015, future TPP ... under the rubric of “acculturation”, which basically means the adoption of, or changes, in artifacts, beliefs, or values [2] The downside of this process can pose a threat to the identity of the...

Ngày tải lên: 14/12/2017, 21:33

... to the empirical assessment of the role of the tourism sector to Vietnam s economy This study therefore aims to further this important area of inquiry by answering the following questions Is there ... magnitude of the contribution of tourism to the economic growth for Costa Rica In the case of Colombia, Brida et al (2008) used the Johansen’s cointegration, ECM and the Granger Empirical assessment of ... Data used in the analysis were gathered from public sources The real GDP annual time series and the real population were collected from the General Statistical Office of Vietnam for the period...

Ngày tải lên: 16/12/2017, 17:34

... 34 2.2.3.2 The specific Results of Customer satisfaction on card services of Techcombank 35 2.3 Focus group and in depth-interview for updated status of customer service quality ... line with the standards and the designed services 55 3.2.1.1 Failure to meet the technological requirements needed for the work 55 3.2.1.2 Failure in providing good consultancy to let the customers ... 3.2.3 The training for the customer service staff has not been paid proper attention, resulting in poor quality in providing the consultancy to the customers, and sometimes generating the inconsistency...

Ngày tải lên: 17/12/2017, 04:27

... research have shown the direction and magnitude of the impact of each element of economic freedom to FDI, thereby building priority in policies to attract foreign direct investment to Vietnam ...

Ngày tải lên: 18/12/2017, 06:20

... the entry of the informed investors, in turn, it makes the price more informative and leads to the improvement of the decision of the firm managers, especially the firm with the uncertainty of ... equity plus the book value of assets, then minus the book value of equity and deferred taxes The denominator of Q, the replacement cost of asset, is assumed to be the book value of the assets ... Total assets of the firm come from the financial statement of each firm Cumulative return of the firm is the return of the last six months at the fiscal years, which is measured from the intraday...

Ngày tải lên: 10/01/2018, 10:12

... result, they are able to decrease their capital costs The cost of capital depends upon the level of risk assigned to the company by investors - the higher the risk, the higher the cost of capital These ... holding from 5% of the company s shares upwards In our s tudy, we will add 15 all the percentage of the actual ownership of the large shareholders to test the relationship with the value of a firm ... counting the number of directors in a firm Board size plays an important role in affecting the value of a firm The role of a board of directors is to discipline the CEO and the management of a firm...

Ngày tải lên: 10/01/2018, 11:08

... not the immediate privatization of the state sector as the traditional model of Russia & Europe but rather retention of the state sector with Cited from Debessay (2004) concomitant creation of ... faster growth" However, they find it difficult to identify the effect of privatization' because they can not control the effect of the business cycle as well as improvement of the economy performance ... conclusion of Megginson and Netter (2001), privatization is one of the most important elements of the continuing global phenomenon of the increasing use of markets to allocate resources Regarding to the...

Ngày tải lên: 12/01/2018, 13:51

... operations of the Company against the Board of Management and the Laws of the Socialist Republic of Vietnam and hold the account of the company However, all major decisions and operations of the company ... chosen the thesis of “Effective leadership – The case of Nexans Vietnam Power Cable Company for graduation project From reality of the Company during the past years and development direction for the ... No.1927GP to the company in form of a joint venture with foreign investment of USD29 million Accordingly, the Company operated in accordance with the laws of the Socialist Republic of Vietnam on the basis...

Ngày tải lên: 06/10/2014, 06:36