Ngày tải lên: 26/06/2014, 23:20
Ngày tải lên: 28/06/2014, 17:21
CUSTOMER SERVICE RECOMMENDATIONS TO INCREASE SALES FOR KICHI-KICHI HOTPOT BAR ON 61 MA MAY STREET, HA NOI
... 26% customers disappointed. 26 2. “Eat 5 Free 1” leaflet 38 CHAPTER 2: THEORETICAL FRAMEWORK 1. Customer care or customer service definition Customer service is the provision of service to customers ... prompt, polite, and convenient for customer. Good customer service means profit because once customers satisfy with customer service quality they will ready to pay more for that added value. Being ... existing customers and making loyal customers 2 www.wikipedia.com 11 Firstly, customer service is an effective tool in keeping existing and making loyal customer. Generally, customer is divided...
Ngày tải lên: 15/04/2013, 13:51
Cabling Standard - ISO-IEC 11801 - Information Technology - Generic Cabling for Customer Premises
... 11801 (1995), including amendment 1 (1999) and amendment 2 (1999), by specifically referencing ISO/IEC 11801 (1995), including amend- ment 1 (1999) and amendment 2 (1999). For the purpose of component ... the use of different media in a particular subsystem for pre-cabling before applications used are known. Table 1 – Recommended media for pre-cabling Subsystem Media Type Recommended Use Horizontal ... annex C for requirements for patch cords and other flexible cables. In all cases, equipment cables that meet or have better performance characteristics than patch cord requirements are recommended. 6.1.2...
Ngày tải lên: 16/10/2013, 05:15
Alternative designs and methods for customer satisfaction measurement
... quantitative metrics for both satisfaction outcomes and processes; qualitative questions to clarify improvement opportunities and customer requirements; and, questions to aid meaningful customer segmentation. ... defined in terms of customers or transactions. Other types of CSM surveys include new customer surveys and lost customer surveys. New customer surveys help ensure customer relationships get ... Successful Customer Satisfaction Measurement System.” ASQC Customer- Supplier Division Fall Conference. San Diego, CA: CSD Proceedings. Vavra, T. G. 2002. Customer Satisfaction Measurement Simplified:...
Ngày tải lên: 18/10/2013, 12:15
Gián án Test yourself c, review for the first term
... present continuous? - Call some pairs to answer. - T feedback and correct. (1) 1- for a progressive action at the time of speaking. 2- for a progressive action happening at present period of time 3- for a gradual ... answer; I. form. (1) S + have/has + P II (2) S + have/has + been + V-ing II. use. (1) 1- for an action happened in the past and has finished but don't mention its comlete point of time. 2- for ... Since; For + time (2) 1- for an action that started in the past and continue to present. 2- for an action that has just finished often relates to present result. * Expected answer; I. form. ...
Ngày tải lên: 28/11/2013, 11:11
Tài liệu Wagner - Express Yourself - Writing Skills for High School docx
... difficult for you to realize that you have identified directions for information that you do not have. It’s one thing to know that the question needs for you to identify two arguments for unrestricted ... the Supreme Court in these three cases. For the fourth example about the Supreme Court cases; 4. My purpose is to p ersuade my audience that one Supreme Court case was either good or bad for the ... Indi- cate with an “I” for informative and a “P” for persuasive: 1. Capital punishment does not deter violent crime. 2. Capital punishment should be the mandatory sentence for repeat federal offenders. 3....
Ngày tải lên: 21/12/2013, 03:18
Tài liệu SQL Server 2000 Fast Answers for DBAs and Developers pptx
... named instance is a copy of SQL Server that adopts a different name from the default and other named instances. This name is formed from the computer name and instance name (the instance name ... instance for installation. A default instance is a copy of SQL Server that adopts the same name as the server name. For example, if your server name is ServerA, the default instance will also be named ... server meets the hardware and operating system requirements mentioned above. Decide your server default collation beforehand. See Chapter 2 for more information. Decide your file placement...
Ngày tải lên: 21/12/2013, 04:18
Tài liệu WorldDSL™ Accessories for Customer Premises/Central Offices ppt
... WorldDSL ™ Accessories for Customer Premises/Central Offices ECA-80x Connector Adapters ADC offers a line of connector adapters to provide needed data port connectors as well as offering conversion of the method ... adapter ECA-806, L1 DB15M to RJ45 120 Ω E1 adapter ECA-807, L1 DB25M to DB37F RS-449 adapter Ordering Information Accessories - Adapters ...
Ngày tải lên: 21/12/2013, 06:20
Tài liệu Express Yourself writing skill for high school part 13 doc
... way and force yourself to use the details of dates, times, places, names, and numbers, you will look up important information and use it. This becomes reinforcement for your learn- ing. Memorizing ... Dave would never come home. He became one of almost 3,000 Americans destroyed by terrorists. He became one of many fathers who would never see their babies in Halloween costumes that year or ever. ... around the information that you are expected to know. For example, just as you study World War I, and have a hard time remembering just when it occurred and why it happened and who some of the principal...
Ngày tải lên: 21/01/2014, 23:20
Tài liệu Express Yourself writing skill for high school part 16 docx
... connect with the poem’s message before you can comment on its methods or its suc- cesses. For example, if you had not known that Emily Dickinson was talking about using her poetry as her voice ... crime as she looked upon it in that brief moment of illumination. And yet she had loved him—sometimes. Often she had not. What did it matter! What could love, the unsolved mystery, count for ... She clasped her WRITING ABOUT PROSE (FICTION) EXPRESS YOURSELF 115 efore we even begin to examine a short story or novel, it is important to remember the four key ele- ments of all fiction: ➡...
Ngày tải lên: 21/01/2014, 23:20
Tài liệu Express Yourself writing skill for high school part 17 ppt
... the earthquake. It came. And it made me reel when it did come. He was actually gazetted to a cap- taincy in a marching regiment! Better men grow old and gray in the service before they climb to a ... and that his judgment of men was good. Therefore I knew, beyond doubt or question, that the world was mistaken about this: he was a fool. So I meant to find out, at a convenient moment, how the Reverend, ... Scoresby’s blunder that time? Merely the mistaking his right hand for his left— that was all. An order had come to him for fall back and support our right; and, instead, he fell forward and went over...
Ngày tải lên: 21/01/2014, 23:20
evaluate effectiveness of customer service activities in increasing sales for kichi-kichi hot pot bar restaurant on 61 ma may street
... many new customers as you want, but if you cannot get some of those customers to come back, your business won’t be profitable for long. Good customer service is all about bringing customers back. ... prompt, polite, and convenient for customer. Good customer service means profit because once customers satisfy with customer service quality they will ready to pay more for that added value. Being ... products for the same customer. Reach Out To Your Customers! Contact . . . contact . . . contact with current customers is a good way to build their loyalty. The more the customer sees someone...
Ngày tải lên: 17/02/2014, 12:43
Tài liệu Design Can Change: Answers for buyersof graphic design pot
... the best (social, environmental and economic) performance or result for the least (social, environmental and economic) cost. It is the strategic use of design to meet and integrate current ... all about? We have taken the Design Can Change pledge, which is a simple framework for bringing sustainable practice to design studios. There’s nothing particularly strict about the effort, ... 12, 2007 “ Why are you sending this document to me? I want to tell you about an initiative called Design Can Change. It helps designers make the environment a bigger priority while uncovering...
Ngày tải lên: 21/02/2014, 15:20
Tài liệu 101 customer service training scripts for handling any situation pptx
... the customer that you are paying attention and that you believe that the customer and what he or 20 Perfect Phrases for Customer Service Bacal02.qxp 10/29/2004 3:58 PM Page 20 ity customer service, you ... v Preface xi About the Author xv Chapter 1. Basics of Customer Service 3 What's in It for Me? 4 Different Kinds of Customers 6 First Things First—Dispelling an Important Customer Service Myth ... detaching the customer is another name for a process that removes the audience effect (when the customer plays to other customers or bystanders) and provides an opportunity for the customer to think...
Ngày tải lên: 22/02/2014, 09:20
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