taking emotional intelligence to work

... Putting Emotional Intelligence to Work Adele B Lynn AMERICAN MANAGEMENT ASSOCIATION New York | Atlanta | Brussels Chicago | Mexico City | San Francisco Shanghai | Tokyo | Toronto | Washington D.C ... managing the emotional environment in your workplace simply makes your work life better You’ll feel more like going to work Let’s face it; many of you are going to work because you have to Why not ... definition of emotional intelligence (EQ) Emotional intelligence can make a huge difference in both our personal lives and our work satisfaction and performance Emotional M [v] vi PREFACE intelligence...

Ngày tải lên: 03/06/2014, 01:01

... o Emotional Intelligence: The Empirical Evidence Defining Emotional Intelligence Levels of EQ Required for Various Jobs o Emotional Intelligence Competencies o 103 EMOTIONAL INTELLIGENCE AT WORK ... emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth Contd 36 EMOTIONAL INTELLIGENCE AT WORK Contd Daniel Goleman (1998): Emotional intelligence ... ability to work in a team In contrast, Sunil showed excellence in several emotional intelligence competencies If Ravi’s academic skills were to be put to best use, he needed to master emotional...

Ngày tải lên: 30/03/2014, 02:20

... progressed to senior managerial ranks It is thus not difficult to see that in order to be an effective IS manager, the ISTJ type needs to grow, to acquire a broader perspective as well as emotional intelligence. ” ... is the EQ (emotional quotient) that will allow the person to keep the job and to progress satisfactorily in his/her career Thus, the stage appears to be set for a preliminary attempt to address ... establish particular relevance of the addressed factors to IS work and to show how awareness of these factors x can positively influence such work Lastly, the chapters offer considerable material...

Ngày tải lên: 06/07/2014, 15:45

... able to come up with creative ideas that work? N Are you able to easily tap into the emotional response that maximizes your results? This book will also give you the tools and techniques to make ... research have been drawn together and it is collectively referred to as Emotional Intelligence So let’s take a closer look at this concept pages / choose to take it – is to apply the techniques ... definition of emotional intelligence and provide the first demonstration that certain ability tasks could be used to measure this concept Emotional Intelligence involves: the ability to perceive...

Ngày tải lên: 08/03/2014, 16:20

... things that seem to go wrong Indian workers are not very detail oriented, so the details must be provided to them The workers Mark is referring to are accustomed to a strong style of top-down leadership ... with regard to cultural intelligence is between “knowing about” something and actually “being able to do” something For example, imagine that you want to learn how to juggle You go to the library ... will have learned to juggle Of course it’s really helpful if you can find someone to show you how to juggle first so you know what to work on Otherwise you wouldn’t even know how to begin If someone...

Ngày tải lên: 24/08/2014, 15:15

... What Emotional Intelligence Means The Need for “People Smart” Strategies Assess Your Emotional Intelligence Emotional Intelligence Works Five Emotional Intelligence Skills What Emotional Intelligence ... to Instructors Part 1: Introduction to Emotional Intelligence What Emotional Intelligence Means The Need for “People Smart” Strategies 11 Assess Your Emotional Intelligence ... Introduction to Emotional Intelligence The customer behind Sam went to the manager and quietly explained the situation The manager joined the discussion and calmly invited Sam to come into his office to...

Ngày tải lên: 06/10/2014, 09:18

... circumstances In addition to allowing people to set their own learning goals, let them continue to be in charge of their learning throughout the program, and tailor the training approach to the individual’s ... challenging 12 Break goals into manageable steps: Change is more likely to occur if the change process is divided into manageable steps Encourage both trainers and trainees to avoid being overly ambitious ... the individual’s learning style 11 Set clear goals: People need to be clear about what the competence is, how to acquire it, and how to show it on the job Spell out the specific behaviors and skills...

Ngày tải lên: 30/11/2015, 01:30

... circumstances In addition to allowing people to set their own learning goals, let them continue to be in charge of their learning throughout the program, and tailor the training approach to the individual’s ... challenging 12 Break goals into manageable steps: Change is more likely to occur if the change process is divided into manageable steps Encourage both trainers and trainees to avoid being overly ambitious ... the individual’s learning style 11 Set clear goals: People need to be clear about what the competence is, how to acquire it, and how to show it on the job Spell out the specific behaviors and skills...

Ngày tải lên: 30/11/2015, 01:48

Ngày tải lên: 20/08/2012, 12:09

... let me know Closing Comments If you're ready to make the jump to LVM and don't have a lot of space handy for allocating to LVM then it might make sense to reinstall your system The Debian installer ... you really want to remove active logical volume "test"? [y/n]: y Logical volume "test" successfully removed Other userful commands include lvrename to change the name, and lvreduce to reduce the ... using it Working with logical volumes What we really want to is create logical volumes which we can mount and actually use In the future if we run out of space on this volume we can resize it to gain...

Ngày tải lên: 18/09/2012, 10:12

Ngày tải lên: 20/09/2013, 01:10

... T.2d ] I'd l i e to talk over my financial position Did you throw out those old newspapers? They've decided to put off the wedding We're going to up the kitchen I'd like more time to think over ... but at last he had returned He walked towards his house and thought ' ' d I can what I want in my own house You know what they say How multi-word verbs work Replace the noun objects with pronoun ... the following sentences with a suitable idiomatic expression a Come in and have a seat I want you to feel you can behave as if you were in your house So while I make a cup of tea b They made me...

Ngày tải lên: 25/10/2013, 05:20

... reshape work toward “the bottom line”: “I see that some must find enraging the spectacle of people for whom such possibilities [of relatively unregulated work] are, to a degree, built into the ... than ever to rethink the value we place on work determined by the market The demand that people not be defined by their capacity to this work (so that people who Epilogue: from text to work? 135 ... alternative to such preparation, and hence lose the time and resources necessary to imagine – by enacting – alternatives to such work. 22 Rather, the ends of education and even personhood come to be...

Ngày tải lên: 01/11/2013, 08:20

... that two contractors work simultaneously for to 1/2 years at a total cost of $4 to $5 million per contractor The Surveillance/Sentry Robot, a portable, possibly mobile platform to detect and identify ... The teleoperator would provide the operator with the ability to operate the robot on one-at-a-time tasks that not require repetitive operations or are too difficult to program for automatic operation ... expert systems to aid these officers; how to automate screening messages and establishing priorities to reduce information overload; how to integrate the operations of the expert systems to support...

Ngày tải lên: 13/12/2013, 01:15

... columns to the left of the one you want, all the way back to your hard-drive level You've just folded up your desktop! Good things to put here: favorite programs; disks on the network to which ... all the way to the left None of those methods work anymore; the only way to hide the Sidebar is to use the Old Finder Mode button • Hide the Sidebar by clicking the Old Finder Mode button, a white, ... the button next to any removable disk to make it pop out After 20 years, the Mac finally beats the "It's illogical to eject a disk by dragging it to the Trash!" problem (For other ways to eject...

Ngày tải lên: 21/01/2014, 04:20

... of your keyboard To see what's in your Home folder, then, you could type just that ~ symbol into the Go To Folder box and then press Return Or you could add some slashes to it to specify a folder ... the Go to Folder trick really turns into a high-octane timesaver if you use auto completion Here's how it works: After each slash, you can type only enough letters of a folder's name to give ... Option-double-clicking any title bar minimizes all desktop windows, sending them flying to the Dock 1.2.4 Close Button As the tip of your cursor crosses the three buttons at the upper-left corner of a window,...

Ngày tải lên: 21/01/2014, 04:20

... copy the folder into a different folder or disk, into the Sidebar, into the Trash, or into the Dock without having to first close the window Tip: You have to hold down the mouse button on the folder ... animation style, too, but there's a trick to unleashing it; see Section 17.1.) 1.2.6 Zoom Button A click on this green geltab (see Figure 1-6) makes a desktop window just large enough to reveal all ... un-minimizing animation, the one you see when you click a window icon in the dock to restore it to full size (Shift-clicking a button to slow down its animation is a running theme in Mac OS X You'll find...

Ngày tải lên: 21/01/2014, 04:20

... for someone working outside the home but to a telecommuter, they are all in a day’s work Creativity If you think better in the buff, type faster when the radio’s blaring or get more work done with ... In your home, there’s no one to watch over you and tell you what to or how to it If you love being in control, you may love telecommuting You are in charge of your workload, your hours, your productivity ... with incense burning, you may love working at home If you feel that your creative vibes are stifled in a corporate atmosphere, you could really get tons of work done by making yourself at home...

Ngày tải lên: 25/01/2014, 00:20

... need for them to work If the rich did not work then only the poor could work But the poor could only work if they were not in jail If only the poor worked then they would have to be paid If the ... my cat!’ Tom insisted doggedly ‘You’re coming to jail, my lad’, said Inspector Tom arrestingly ‘Where have you put my pencil sharpener’? Tom asked bluntly ‘It’s OK, I’ve found it now’, Tom added ... invite children to paint the anxiety (or whatever feeling they want to work with), allowing themselves to ‘go with the flow’ rather than trying to consciously think of which brushstrokes to make Simply...

Ngày tải lên: 14/02/2014, 12:20

... results, Bain works with top management teams to beat competitors and generate substantial, lasting financial impact Our clients have historically outperformed the stock market by 4:1 Who we work with ... from zero to six are detractors NPS is the percentage of promoters minus the percentage of detractors After ranking customers, companies create a closed-loop system to learn why customers are ... at each step along the way to: Putting social media to work Figure 2: Companies using social media to serve the needs of customers can achieve real returns at every touch point Awareness Ford...

Ngày tải lên: 21/02/2014, 21:20