principles of marketing ppt

Tài liệu DICTIONARY OF MARKETING pptx

Tài liệu DICTIONARY OF MARKETING pptx

... promotion involving the offer of an additional item along with the main one ć The banded offer con- sisted of a full-sized bottle of shampoo along with a small bottle of hair conditioner. banded ... parties found the offer acceptable. ć The terms of the contract of employment are not acceptable to the candidate. acceptance / əkseptəns / noun ˽ ac- ceptance of an offer agreeing to an of- fer ˽ to ... together to form a package deal, especially offering software as part of the purchase of computer hardware buppies / bpiz / plural noun young professional people with relatively high incomes ( NOTE :...

Ngày tải lên: 13/12/2013, 21:15

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Tài liệu Principles of Management pptx

Tài liệu Principles of Management pptx

... 104 10 CliffsQuickReview Principles of Management Chapter Checkout Q&A 1. For most organizations, top management consists of ______. a. any manager above the level of foreman b. the chief executive officer, ... published professor stays with the university for the duration of his or her academic career — and this professor’s abil- ity to write for publications is a value. 36 CliffsQuickReview Principles of Management The ... research has created controversy over many of the following principles, they are still widely used in management theories. 4 CliffsQuickReview Principles of Management Enter managers. Managers appear...

Ngày tải lên: 23/12/2013, 05:18

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Tài liệu The Nature and Scope of Marketing ppt

Tài liệu The Nature and Scope of Marketing ppt

... permission. Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. The Nature and Scope of Marketing Hunt, Shelby D. Journal of Marketing (pre-1986); Jul 1976; ... without permission. Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Reproduced with permission of the copyright owner. Further reproduction ... Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Reproduced with permission of the copyright owner. Further reproduction...

Ngày tải lên: 18/02/2014, 02:20

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Business/Marketing/22 Immutable Laws Of Marketing ppt

Business/Marketing/22 Immutable Laws Of Marketing ppt

... Immutable Laws Of Marketing. html (39 of 77)4/20/2006 1:41:49 AM file:///F|/Business /Marketing/ 22 Immutable Laws Of Marketing. html 15. The Law of Candor 16. The Law of Singularity 17. The Law of Unpredictability 18. ... file:///F|/Business /Marketing/ 22 Immutable Laws Of Marketing. html (34 of 77)4/20/2006 1:41:49 AM file:///F|/Business /Marketing/ 22 Immutable Laws Of Marketing. html $800 million and has never had a profitable ... all. file:///F|/Business /Marketing/ 22 Immutable Laws Of Marketing. html (7 of 77)4/20/2006 1:41:49 AM file:///F|/Business /Marketing/ 22 Immutable Laws Of Marketing. html Then P.R. Mallory introduced a line of alkaline...

Ngày tải lên: 22/03/2014, 14:20

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The Law of Marketing pptx

The Law of Marketing pptx

... Law of Marketing The Law of Marketing SECOND EDITION Lynda J. Oswald Professor of Business Law and Michael R. and Mary Kay Hallman Fellow Stephen M. Ross School of Business at the University of ... Introduction to Marketing Law CHAPTER 1 Overview of the Legal Environment of Marketing Activities 3 Introduction 3 Classifications of the Law 3 Sources of the Law 5 Primary Sources of the Law 5 Secondary ... intertwines marketing principles, legal cases, and cur- rent business examples, The Law of Marketing focuses specifically and in detail on those legal principles of particular relevance to marketing...

Ngày tải lên: 23/03/2014, 08:20

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History and Principles of Animation ppt

History and Principles of Animation ppt

... Principles of Animation ILE5030 Computer Animation and Special Effects 2 Outline  Heritage of animation  Brief history of computer animation  Principles of animation  Production process of ... Computer Animation and Special Effects 13 Principles of Animation  Thomas & Johnson, “The illusion of life: Disney Animation”  John Lasseter, " ;Principles of Traditional Animation Applied to ... realness/interest of a scene  Should not detract the primary motion ILE5030 Computer Animation and Special Effects 22 Production Process of Traditional Animation  Storyboard  Sequence of drawings...

Ngày tải lên: 24/03/2014, 00:21

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Customer Service Principles of Service Marketing and Management_3 ppt

Customer Service Principles of Service Marketing and Management_3 ppt

... for choice of service processes, presentation of physical evidence, and use of marketing communications—not least for educational purposes. Several of the distinctive characteristics of services ... solution. ~~ Review of Principles of Market Segmentation Market segmentation is central to almost any professionally planned and executed marketing& apos;program. The concept of seg- mentation ... Nature and Determinants of Customer Expectations of Service," Journal of the Academy of Marketing Science 21, no. 1 (1993): 1-12. predicted service: the level of service quality a customer...

Ngày tải lên: 21/06/2014, 04:20

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Customer Service Principles of Service Marketing and Management_5 pptx

Customer Service Principles of Service Marketing and Management_5 pptx

... inconve- nience and/or loss of time and money because of service failures, either a monetary payment or an offer of equiva- lent service in kind is appropriate. This type of recovery strategy may ... concerning what types of supplementary services to offer. A study of Japanese, American, and European firms found that most simply added layer upon layer of services to their core offerings without ... Nature, Purpose, and Findings," Journal of Marketing 60 (October 1996): 7-18. 11. Society of Consumer Affairs Professionals (SOCAP), Study of Consumer Complaint Behaviour in Australia,...

Ngày tải lên: 21/06/2014, 04:20

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Customer Service Principles of Service Marketing and Management_6 pptx

Customer Service Principles of Service Marketing and Management_6 pptx

... addressed by offering unsold tickets at deeply discounted prices on the day of the performance. Yield Management Service organizations often use the percentage of capacity sold as a measure of opera- tional ... agreed to hold their offers open for a specified period of time, during which Priceline sought to fulfill their offers from inventory provided by participating sellers. Users of the service had ... be the basis of pricing? a. Execution of a specific task b. Admission to a service facility c. Units of time (hour, week, month, year) d. Percentage commission on the value of the transaction...

Ngày tải lên: 21/06/2014, 04:20

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Customer Service Principles of Service Marketing and Management_9 pptx

Customer Service Principles of Service Marketing and Management_9 pptx

... "The Nature and Determinants of Customer Expectations of Service," Journal of the Academy of Marketing Science 21, no. 1 (1993): 1-12. satisfaction-profit chain: a strategic framework ... principal causes of observed outcomes. Application of this technique often highlights a phenomenon known as the "80/20 rule," showing that approximately 80 percent of the value of one variable ... if the number of extra cus- tomers served is minimal, there are both operational and marketing advantages to remaining open 24 hours. The incremental cost of extending hours is often relatively...

Ngày tải lên: 21/06/2014, 04:20

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