... Procedure Pause when formulating judgment Understand what was meant by actions or words Reflect on information and ask for additional information Reinterpret by applying an alternate explanation Redirect conversation toward goals ... Impasse Take a break to develop strategies Define cost consequences if agreement is not reached Reconsider outcomes to be accomplished Lower your dependence on them and increase their dependence on you Break problem into smaller parts If impasse is on substance, focus on process – how to proceed from here If impasse is on process, try the shared text approach Keep power in your pocket (e.g. attorney, credible reference) Keep the door open Ulterior Motive Deception Lying Creating impression others will think poorly of them in order to gain compliance Threatening someone with power you don’t possess Switching sides on an issue to create confusion Suggesting you will provide something of value you don’t intend to deliver Offering false flattery Intimidating other side with false claims Making intentional misrepresentations Pretending to be angry, insulted or annoyed to induce cooperation When ... Differences • Dismissive – interrupting, talking over, ignoring {men engage more frequently than women} • Exclusionary – leaving someone out of the meeting, discussion or social gathering • Undermining – going behind the back of others or using insults to discredit arguments • Retaliatory – used when other party feels threatened • Patronizing – use a condescending tone {happens more to women} ...
Ngày tải lên: 22/08/2012, 22:07
Quagmire or Gold Mine?
... directories, and much more. To support the structured Web hypothesis, this article will survey pre- liminary Web mining successes and suggest directions for future work. Web mining may be organized ... databases, yet much of the information on the Web lies buried in documents designed for human consumption such as home pages or product catalogs. Further- more, much of the information on the Web is ... the store’s responses. In the software shop- ping domain, Shopbot was given the home pages for 12 online software vendors. Shopbot learned to extract product information from each of the stores, including...
Ngày tải lên: 31/08/2012, 16:47
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