...
customer loyalty. This casestudy followed a mixed approach to
combine aspects from the Knowledge Management and the Customer
Relationship Management. Matter of this study was a small-size ...
Knowledge Management approach. This itself, of course is a valuable
insight.
Keywords: Knowledge Management, Customer
Relationship Management, Customer Knowledge
Management, Ticket System, ... focus on IT systems for Knowledge Management will not lead to
successful Knowledge Management [Pick04], [Bate05], [DaPr00]. Knowledge
Management should make use of adequate IT systems, but...
... adult-to-juvenile is a one-to-many relationship.
Appendix A:
Library Database CaseStudy
Introduction
The Library Database CaseStudy provides an overview of the operations at the
West Municipal Library, ... that have expired or are about to expire will
be highlighted.
6 Appendix A: Library Database CaseStudy
Loan Information
The reservation, loan, and loanhist tables contain the library’s ... may be infrequent,
denormalization may speed queries.
Note
Appendix A: Library Database CaseStudy 3
The screen also displays information about a member’s outstanding loans,
including...
... provides a way
to assess the effectiveness
of the company’s security
controls.
Case Study
Network Security Case Study
Cost to Identify IP addresses and Switch Port
Although it is nearly impossible ... auditing, assessment, and forensics analysis of the company’s secu-
rity systems.
Company Background
The company in this case study, like many companies, has a network that has grown
over time to ... (or security staff if you’re lucky enough to
have one) deal with these and other threats?
This casestudy examines how one company used eTelemetry’s Locate product to deal
with three different...
... Accounting System
software will process the data and produce financial statements of individual company’s projects on
Accounting Information Systems (AIS) and Knowledge Management: A CaseStudy ... technology such as software development that allows systematic data
Accounting Information Systems (AIS) and Knowledge Management: A CaseStudy 41
monthly basis, which subsequently consolidated ... Factory Grid as shown in Figure 1-5 below.
Accounting Information Systems (AIS) and Knowledge Management: A CaseStudy 39
management; data control (including security) and information generation....
... al. 2006). At the study site, the
amplitude of the wind-induced erosion was 0.2 to 2 cm, corresponding to wind speed
6 Environmental Assessment of Estuarine Ecosystems: A Case Study
were found ... Gillet, Herman
Hummel, and Claude Amiard-Triquet
22 Environmental Assessment of Estuarine Ecosystems: A Case Study
high accuracy (0.06 cm). The altimeter includes a 2-MHz acoustic transducer that
measures ... 109 <32 to 266
NP 51 to 1000 68 to 3182
26 Environmental Assessment of Estuarine Ecosystems: A Case Study
intensities ranging from 12 to 20 m.s
–1
(Deloffre et al. 2006). A direct correlation...
... CAD
Report Description
3 THE SYSTEM AND ITS DEVELOPMENT
Rationale For a CAD System
Background to CAD
Concept/Design
Supplier Selection - The Procurement Process
Project Management
Systems Testing/Implementation
Technical ... Computer System, 4 November 1992
5 THE WAY FORWARD FOR CAD
6 MANAGEMENT AND OPERATION OF 1 LAS
The Scope of LAS Operations
Managing the LAS
Management / Union Relationships
Resource Management
Personnel ... or not their existing systems might be tailored or extended to
meet the LAS "vision". All of these systems were rejected for the following reasons:
a) the Surrey system (SSL) was rejected...
... Security and Privacy Vulnerabilities of In-Car Wireless Networks: A Tire
Pressure Monitoring SystemCase Study
Ishtiaq Rouf
a
, Rob Miller
b
, Hossen Mustafa
a
, Travis Taylor
a
, Sangho Oh
b
Wenyuan ... vehicle safety standards; tire pressure
monitoring systems; controls and displays; final rule.
http://www.tireindustry.org /pdf/ TPMS FinalRule v3 .pdf .
[36] PAPADIM I TRATO S , P., BUTT YAN, L., ... the system and
lead them to ignore subsequent TPMS-related warnings,
thereby making the TMPS system ineffective.
To what extent these risks apply to TPMS and more
generally to in-car sensor systems...
... results of the casestudy are
articulated as a series of key factors. Finally, the
study closes with a discussion of the main conclu-
sions reached.
CASE STUDY
The company analyzed in this study is ... &
Case Study
A CaseStudy on the Implementation of
A Knowledge Management Strategy
Oriented to Innovation
Francisco J. Forcadell
1
* ... apply
specific technological abilities from one field in
another.
Knowledge and Process ManagementCASE STUDY
A Knowledge Management Strategy Oriented to Innovation 163
Following the principles above,...
... Environmental Management Systems – Requirements with guidance
for use, International Organization for Standardization (ISO), Genève.
ISO, 2004, ISO 14004:2004 Environmental Management Systems – ... Brorson, 2006, Training and communication in the implementation of
environmental management systems (ISO 14001) - a casestudy at the University of Ga¨vle,
Sweden, Journal of Cleaner Production, 20(1):1-11. ... Environmental management systems (ISO 14001), Ho Chi
Minh City National University Publishing House Inc., Vietnam.
Lemoine R.B., 2001, University of Massachusetts Lowell environmental management system, ...
... when buying low involvement product.
19
A STUDY TO INDICATE THE IMPORTANCE OF CONSUMER
BASED-BRAND EQUITY ON CONSUMER PERCEPTION OF
BRAND
(A CASESTUDY OF FAST FOOD RESTAURANTS)
Master Thesis ... knowledge and brand
awareness.
Cob-walgren et al (1995) based their study on customer based perceptual measure of
brand equity. Their study adopted three of Aaker (1991) perceptual component of brand ... market and the increased competition experienced
between firms, “Brand Management has become more important. Good brand
management brings about clear differentiation between products, ensures...