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Tài liệu HOW TO MEASURE THE IMPACT OF A CRM STRATEGY ON THE FIRM PERFORMANCE doc

Tài liệu HOW TO MEASURE THE IMPACT OF A CRM STRATEGY ON THE FIRM PERFORMANCE doc

... indicate the degree of attainment of such objectives in a dynamic way, increases the likelihood of success of such projects In fact, one of the research priorities in the CRM field is the development ... development of marketing accountability are the difficulties in measurement which involves the assessment of the results derived from the implementation of different marketing strategies One of these ... which mirrors the myriads of interactions taking place in a company and the value created in each of them The problem is not the amount of relationships since firms have the help of sophisticated...

Ngày tải lên: 20/12/2013, 17:15

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Experimental study on the performance of a prism-shaped integrated collector-storage solar water heater

Experimental study on the performance of a prism-shaped integrated collector-storage solar water heater

... from the solar radiation, the tank wall heats a thin vertical layer of water along the tank wall Part of this heat is then transferred by diffusion towards the core of the tank The water of the ... August and the theoretical results of [1] in June Figure 10 The time variation of solar radiation and stored energy of the present experimental study in August and the theoretical results of [1] ... difference of around 3% for the most of the day In both comparisons, the experimental study gives lower values for most hours of the day, which may be attributed to different kind of thermal losses...

Ngày tải lên: 05/09/2013, 15:28

12 521 1
Indoor tests to investigate the effect of brine depth on the performance of solar still

Indoor tests to investigate the effect of brine depth on the performance of solar still

... temperatures of the still were measured half hourly in each test from 8:30 am to 1:30 pm The nocturnal production of the experiments was measured at the next morning The brine depth studied was in the ... depth) The objective of this work is to investigate the effect of brine depth on the productivity and efficiency of solar still under laboratory conditions Table shows a summary of some of the studies ... that of greater thickness, but the productivity diminishes rapidly after turning the heaters off On the other hand, the still with the higher brine depth has a larger production during the period...

Ngày tải lên: 05/09/2013, 16:10

8 535 0
The Conduct of  Monetary Policy: Strategy and Tactics

The Conduct of Monetary Policy: Strategy and Tactics

... The Price Stability Goal and the Nominal Anchor • Over the past few decades, policy makers throughout the world have become increasingly aware of the social and economic costs of inflation ... Education, Inc All rights reserved Other Goals of Monetary Policy • Five other goals are continually mentioned by central bank officials when they discuss the objectives of monetary policy: – – – – – ... Stability as the Primary, Long-Run Goal of Monetary Policy - Either type of mandate is acceptable as long as it operates to make price stability the primary goal in the long run, but not the short...

Ngày tải lên: 15/11/2013, 20:27

23 466 3
Tài liệu CUSTOMER THINK GUIDE TO REAL CRM PUTTING CUSTOMERS AT THE HEART OF YOUR BUSINESS PROFITABLY. ppt

Tài liệu CUSTOMER THINK GUIDE TO REAL CRM PUTTING CUSTOMERS AT THE HEART OF YOUR BUSINESS PROFITABLY. ppt

... twist on the creation of value functional value for money, they “bundle” together a number of products and services and offer them to the customer at a price that is lower than the sum of their ... you don’t like the level of maturity of your CRM processes, then work to improve it Once the changes have occurred, then upgrade your CRM systems to match your new level of process performance Make ... value strategies are focused on the reduction of costs though the closing of physical facilities, the laying off of employees, and the wholesale embracing of technology The goal is to operate more...

Ngày tải lên: 23/01/2014, 23:20

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Tài liệu Laser-Optimized Fiber: Built for Price, Bandwidth, and Distance to Make the Most of Your Investment doc

Tài liệu Laser-Optimized Fiber: Built for Price, Bandwidth, and Distance to Make the Most of Your Investment doc

... variations in the fiber core can affect the angle and speed that a light pulse can travel This effect is the refractive index profile of the material, which is calculated as the ratio of the speed of light ... to Make the Most of Your Investment Unfortunately, the use of VCSELs can cause differential mode delay (DMD), an effect that happens when the laser beam launched into a small area of the fiber's ... fiber making up much of the installed base, the IEEE is exploring ways to run 10 Gigabit Ethernet over 300 meters of 62.5µm fiber with the use of a singlemode laser source The proposed standard,...

Ngày tải lên: 24/01/2014, 11:20

4 461 0
The Drivers of Brand Storytelling Strategy

The Drivers of Brand Storytelling Strategy

... is the order of the day now Enlightened marketers now realize they must provide the venue f or inviting customers to share their experiences and tell their stories If you’re a marketer in the ... customers, the motivation or purpose to tell brand stories comes f rom a desire to share ideas and experiences as an af icionado of the brands core purpose In other words the strategic purpose in the ... legendary stories told though generations Your strategy f or creating a compelling brand story will be driven by your brand’s purpose, the level of engagement, and the ability to leverage events and...

Ngày tải lên: 09/02/2014, 20:33

2 379 0
Tài liệu SPECIAL EVENT PLANNING GUIDE: Information to assist you in the completion of your Citywide Special Event Permit Application docx

Tài liệu SPECIAL EVENT PLANNING GUIDE: Information to assist you in the completion of your Citywide Special Event Permit Application docx

... volunteer of the Host Organization; or a professional service provider contracted by the Host Organization If the Primary Contact is not the same as the Chief Officer of the Host Organization, the ... payment of all fees and costs assessed by the City of San Diego even if the Chief Officer of the Host Organization authorizes the City of San Diego to send invoices to the Primary Contact or other ... generated at your event  Determine the number and types of vendors or service providers who will be involved in the management of your event and the types of materials they will generate, either during...

Ngày tải lên: 19/02/2014, 03:20

101 562 0
the importantce and effect of csr reporting on the performance of vietnam companies

the importantce and effect of csr reporting on the performance of vietnam companies

... support the charities of the 14 companies‟ ranked bottom of the list less than 0.01% of the profits Looking at the other side of the coin, according to the research center on the management of Ashridge, ... indirectly, by the actions of the firm In the traditional view of the firm, the shareholders view, the shareholders or stockholders are the owners of the company, and the firm only addresses the needs ... out the survey, I also interviewed the director and chief accountant of the company on the CSR of the company The question is to play a close look at the financial situation of the company and the...

Ngày tải lên: 13/03/2014, 14:20

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Accounting for carbon - The impact of carbon trading on financial statements pptx

Accounting for carbon - The impact of carbon trading on financial statements pptx

... levels by the end of 2012 Under the treaty there are two main ways of trading and pricing carbon emissions – cap and trade schemes and rate-based schemes These are both part of the regulated trading ... while in others the government may issue them free of charge At the end of each year each emitter surrenders to the government sufficient allowances to cover their actual emissions for the period ... estimates The liability and expense should be measured at the best estimate of the expenditure required to settle the obligation To the extent allowances are held, the best estimate may be the carrying...

Ngày tải lên: 15/03/2014, 16:20

22 643 1
Effect of Fund Size on the Performance of Mutual Funds Evidence from Iran pdf

Effect of Fund Size on the Performance of Mutual Funds Evidence from Iran pdf

... Along the lines of the previous researches, they reported the negative influence of fund size on manager performance While digging deeper towards the origin of these diseconomies of scale, the ... checked the determinants of mutual fund performance using four factor models for the funds from 19 countries The major finding of the study explained that size of the funds did matter and the performance ... measuring the return that investors should expect for the level of volatility they accept In other words, how much money they will earn compared with the size of the risk This measurement is called the...

Ngày tải lên: 16/03/2014, 17:20

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Measuring and modelling the performance of a parallel ODMG compliant object database server potx

Measuring and modelling the performance of a parallel ODMG compliant object database server potx

... product of its inputs The experiments measure the effect of varying the selectivity of the scans on the inputs to the join as follows (1) Varying the selectivity of the outer collection (v1) The ... Cardinality of the left input Cardinality of the right input Length of the predicate Type of the object Number of objects Extent of the database (e.g AtomicParts) Number of pages Size of a bucket ... varied here is the selectivities of the scans of the collections being joined, not the join selectivity itself, which is ratio of the number of tuples returned by a join to the size of the Cartesian...

Ngày tải lên: 17/03/2014, 00:20

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Báo cáo khoa học: "Estimating Upper and Lower Bounds on the Performance of Word-Sense Disambiguation Programs" docx

Báo cáo khoa học: "Estimating Upper and Lower Bounds on the Performance of Word-Sense Disambiguation Programs" docx

... advantage of the prior probabilities of the senses, so they would be at a disadvantage relative to the baseline if one of the senses had a very high prior, as is the case for the test word issue 10 The ... for the judges If the task is too hard (as Jorgensen's classification task may he), then there will be almost no room between the limits of the measurement and the baseline In other words, there ... when there is an unusual trade-off between the cost of a Type I error and the cost of a Type II error Nevertheless, the proposed baseline does seem to provide a usable rough estimate of the lower...

Ngày tải lên: 17/03/2014, 08:20

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Total Parking Management Parking is only the start of your journey pptx

Total Parking Management Parking is only the start of your journey pptx

... align the goals of both the city and its customers The transportation industry has made great strides in recent years in distributing traffic information to the public through a variety of means The ... optimize parking programs and help take the pain out of parking We want to help our clients get the most out of their parking programs, whether on-street or off-street We know effectively managing ... Management Meeting your needs and making parking painless in the process “Parking” is not just the time it takes to park, but the time it takes to deal with the process We believe in making the process...

Ngày tải lên: 17/03/2014, 20:20

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Improve the Quality of Your Milk and Please Your Customers pdf

Improve the Quality of Your Milk and Please Your Customers pdf

... than the length of the lactometer) Let the lactometer sink slowly into the milk Take the lactometer reading just above the surface of the milk If the temperature of the milk is different from the ... (sample) of the milk is used For the result of the test to give a true picture of the state of the milk, it is important to mix milk before obtaining the sample or testing You can ensure that the ... you to increase your profits The guide has been put together with the participation of a pilot group of small-scale raw milk traders in various parts of Kenya to ensure that the material and...

Ngày tải lên: 18/03/2014, 00:20

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THE PERFORMANCE OF CREDIT RATING SYSTEMS IN THE ASSESSMENT OF COLLATERAL USED IN EUROSYSTEM MONETARY POLICY OPERATIONS pot

THE PERFORMANCE OF CREDIT RATING SYSTEMS IN THE ASSESSMENT OF COLLATERAL USED IN EUROSYSTEM MONETARY POLICY OPERATIONS pot

... to the quantiles of the standard normal distribution The quality of the approximation depends on the values of the parameters N Y,, the number of rated entities with the same rating grade at the ... should therefore combine the variance of the ex-ante estimated probability of default of the rating source and that of the benchmark in one measure in order to conduct the backtesting The difference ... distribution The mean of this distribution, the probability of default of the benchmark, is estimated at ˆ ෈[0.0%, 0.1%] p (with an average of 0.04%) The other binomial parameter is the number of trials...

Ngày tải lên: 22/03/2014, 20:20

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Assessing the Performance of Public Schools in Pittsburgh docx

Assessing the Performance of Public Schools in Pittsburgh docx

... interpreted as measures of the performance of schools Achievement levels are a product not only of school performance, but also of a wide range of other forces that are outside the control of schools, ... on the PSSA It therefore has an ASA of 80 The school with the lowest level of student achievement across all tests has an average of 13% of its students achieving proficiency on the PSSA It therefore ... school performance This section describes the analyses RAND conducted with the aim of identifying the school’s contribution to student achievement, thereby measuring the performance of the school...

Ngày tải lên: 23/03/2014, 05:24

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In Partnership with the Government of Kenya: Kenya Strategy 2011-2014 doc

In Partnership with the Government of Kenya: Kenya Strategy 2011-2014 doc

... coordination with the MNCH component of the GHI strategy, prevention of NTDs will also include the promotion of WASH practices in households, the provision of safe water and construction of sanitation ... Partnership Framework, the principles of the Three Ones, and the Kenya Code of Conduct Global Health Initiative Kenya Strategy (2011-2014) Page 11 The Management Strategy will be headed by the designated ... and the Dadaab and Kakuma refugee camps (of note, refugees are often excluded from national policies and programs, to the detriment of the health of refugees and their host communities) These...

Ngày tải lên: 23/03/2014, 06:20

31 425 0
Báo cáo khoa học: "Improving the Performance of the Random Walk Model for Answering Complex Questions" pptx

Báo cáo khoa học: "Improving the Performance of the Random Walk Model for Answering Complex Questions" pptx

... cases where the query is composed of two or more sentences, we compute the similarity between the document sentence (s) and each of the query-sentences (qi ) then we take the average of the scores ... although the two STs of Figure share most of the subtrees rooted in the ST node, the kernel defined above computes no match The critical aspect of the TK function is that the productions of two evaluated ... v)) The denominators in both terms are for normalization C is the set of all sentences in the collection The value of the parameter d which we call “bias”, is a trade-off between two terms in the...

Ngày tải lên: 23/03/2014, 17:20

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