... a call-in customer service rep, the situations covered in this part will be very useful to you Conclusion Far too much customer service training and far too many customer service books tell you ... offer customer service related seminars He also hosts The Customer Service Zone on the Internet, at www.customerservicezone.com, where you can find free help and suggestions on customer service improvement ... Customer Service For Those Wanting to Help Others Learn Customer Service Skills Managers, supervisors, and trainers may want to use this book as a basis for training others in customer service...
Ngày tải lên: 22/02/2014, 09:20
... within their own training organisations or in a workplace where training is being conducted This permission does not extend to the making of copies for use outside the immediate training environment ... Education and Training Such permission shall not be unreasonably withheld Disclaimer The views expressed in this work not necessarily represent the views of the NSW Department of Education and Training ... of Education and Training does not give warranty nor accept any liability in relation to the content of the work Acknowledgement This work has been produced by the Automotive Training Board NSW...
Ngày tải lên: 30/03/2014, 09:20
Equipment Risk, Training and Maintenance potx
... training For trainers of category equipment completion of a training needs analysis is recommended to help develop a training and assessment program Refer to OHS Unit Training Guidelines If maintenance ... nominated to carry out training Their name should be entered onto the Equipment register Complex equipment may also need a regular maintenance plan and someone nominated to carry out maintenance Nominated ... Chem Doc Control Last Review : Page of Next Review: Oct 2007 Equipment Risk, Training and Maintenance 5.4 Required Training Based on the risk and task assessment determine the category of the...
Ngày tải lên: 31/03/2014, 12:20
báo cáo sinh học:" Essential trauma management training: addressing service delivery needs in active conflict zones in eastern Myanmar" ppt
... landmine injury victims We describe the training programme, including curriculum, training workshops, personnel and resource utilization We also describe outcomes of training and provide trauma victim ... KDHW in the trauma training workshops Class composition of approximately 30 students has been two thirds health workers without prior trauma training and one third with prior training and experience ... Sot, Thailand, and is the largest training and treatment centre for exiles who have fled to Thailand from Myanmar, yet who are not living under refugee status Training for a health worker ranges...
Ngày tải lên: 18/06/2014, 17:20
báo cáo sinh học:" Tracking working status of HIV/AIDS-trained service providers by means of a training information monitoring system in Ethiopia" pdf
... supports a Training Information Monitoring System (TIMS©), which stores key participant and training information for all PEPFAR-funded training events This paper describes a project that uses training ... considered training as a tool to improve retention (Tadesse Y: Report on a Retention Fact Finding Visit to Mekelle December 2007) This finding suggests that other factors beyond HIV/AIDS- related service ... completed for the individual hospital or health centre with information on the service provider trained, date of training, course name, profession and gender Jhpiego staff pretested this data...
Ngày tải lên: 18/06/2014, 17:20
báo cáo sinh học:" Narrowing the gap between eye care needs and service provision: the service-training nexus" pdf
... training system for production of cataract surgeons Example of proposed modular training system for production of cataract surgeons * ECT = Eye care training time; ** CST = Cataract surgery training ... government or other service sectors upon completion of a training course The possible movement back-and-forth between working in the eye care service and spending time within the training system ... (dashedin eye care, showing training stage numbers, normal entry and exit points and sideways career movement possiTraining flows lines) Training flows in eye care, showing training stage numbers,...
Ngày tải lên: 18/06/2014, 17:20
báo cáo sinh học:" Narrowing the gap between eye care needs and service provision: a model to dynamically regulate the flow of personnel through a multiple entry and exit training programme" pdf
... units of activity and how each relates to Leave Training St a g e Training Ex i s t i n g W/F Upgraded St a g e Training St a g e Training St a g e Training Re f r a c t ionist Visual Tec hnic ian ... http://www.human-resources-health.com/content/7/1/42 Ey e Ca r e Nu r s e Leave Training Upsk ill St a g e Training Ex i s t i n g W/F Upgraded St a g e Training St a g e Training St a g e Training Ca t a r a c t Su r g e o n Re f ... interplay Leave Training St a g e Training Ex i s t i n g W/F Upgraded St a g e Training Re f r a c t ionist L e a v e Ey e Ca r e W/F Figure for Options3 graduates of Stage1 training Options...
Ngày tải lên: 18/06/2014, 17:20
Manual for operation, maintenance and training for freefall lifeboats doc
Ngày tải lên: 27/06/2014, 16:20
AIRBUS M35 AIR CONDITIONING SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... TECHNICAL TRAINING MANUAL MAINTENANCE TIPS MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 21 - AIR CONDITIONING AIR CONDITIONING LEVEL (2) May 10, 2006 Page 19 SINGLE AISLE TECHNICAL TRAINING ... (optional) MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 21 - AIR CONDITIONING AIR CONDITIONING LEVEL (2) May 10, 2006 Page U3U06191 - U0O35M0 - UM21BA000000001 SINGLE AISLE TECHNICAL TRAINING ... MANUAL SYSTEM OVERVIEW MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 21 - AIR CONDITIONING AIR CONDITIONING LEVEL (2) May 10, 2006 Page SINGLE AISLE TECHNICAL TRAINING MANUAL AIR CONDITIONING...
Ngày tải lên: 04/07/2014, 17:11
AIRBUS M35 AUTO FLIGHT SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... Flight SYS Maintenance System D/O (3) 22 MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 22 - AUTO FLIGHT TABLE OF CONTENTS May 11, 2006 Page SINGLE AISLE TECHNICAL TRAINING ... TECHNICAL TRAINING MANUAL GENERAL LANDING MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 22 - AUTO FLIGHT AUTOPILOT PRESENTATION (1) May 10, 2006 Page 15 SINGLE AISLE TECHNICAL TRAINING ... DISCONNECTION MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 22 - AUTO FLIGHT AUTOTHRUST PRESENTATION (1) May 10, 2006 Page 21 SINGLE AISLE TECHNICAL TRAINING MANUAL AUTOMATIC FLIGHT SYS MAINTENANCE...
Ngày tải lên: 04/07/2014, 17:21
AIRBUS M35 COMMUNICATIONS SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... To re-enable the service interphone, the SerViCE INTerphone OVeRriDe P/BSW must be switched to 'ON' The Service Interphone Override switch is a guarded switch located on the Maintenance Panel ... AISLE TECHNICAL TRAINING MANUAL SERVICE INTERPHONE D/O (3) GENERAL The SerViCE INTerphone SYStem is a voice communications system on the ground, between the flight crew and the ground service personnel ... SYSTEM DESCRIPTION MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 23 - COMMUNICATIONS SERVICE INTERPHONE D/O (3) May 10, 2006 Page 27 SINGLE AISLE TECHNICAL TRAINING MANUAL SERVICE INTERPHONE...
Ngày tải lên: 04/07/2014, 17:24
SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... AISLE TECHNICAL TRAINING MANUAL GENERAL MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 24 - ELECTRICAL POWER ELECTRICAL POWER LEVEL (2) May 10, 2006 Page SINGLE AISLE TECHNICAL TRAINING MANUAL ... TRAINING MANUAL MAINTENANCE TIPS MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 24 - ELECTRICAL POWER ELECTRICAL POWER LEVEL (2) May 10, 2006 Page 15 SINGLE AISLE TECHNICAL TRAINING MANUAL ... TECHNICAL TRAINING MANUAL GENERATOR INTERFACES MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 24 - ELECTRICAL POWER AC MAIN GENERATION D/O (3) May 10, 2006 Page 21 SINGLE AISLE TECHNICAL TRAINING...
Ngày tải lên: 04/07/2014, 17:29
SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... May 10, 2006 Page 10 U3U06191 - U0O35M0 - UM30BA000000001 SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE TIPS MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 30 - ICE & RAIN PROTECTION ... TEST MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 30 - ICE & RAIN PROTECTION SYSTEM PRESENTATION (1) May 10, 2006 Page 27 SINGLE AISLE TECHNICAL TRAINING MANUAL POTABLE WATER SERVICE ... SINGLE AISLE TECHNICAL TRAINING MANUAL GENERAL TEMPERATURE REGULATION MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 30 - ICE & RAIN PROTECTION POTABLE WATER SERVICE PANEL ANTI-ICE SYS...
Ngày tải lên: 04/07/2014, 17:31
AIRBUS M35 APU SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... supply MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 49 - APU APU LEVEL (2) May 10, 2006 Page U3U06191 - U0O35M0 - UM49BA000000001 SINGLE AISLE TECHNICAL TRAINING MANUAL SYSTEM OVERVIEW MAINTENANCE ... identification MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 49 - APU APU LEVEL (2) May 10, 2006 Page U3U06191 - U0O35M0 - UM49BA000000001 SINGLE AISLE TECHNICAL TRAINING MANUAL MEL/DEACTIVATION MAINTENANCE ... SINGLE AISLE TECHNICAL TRAINING MANUAL MEL/DEACTIVATION MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 49 - APU APU LEVEL (2) May 10, 2006 Page 10 SINGLE AISLE TECHNICAL TRAINING MANUAL U3U06191...
Ngày tải lên: 04/07/2014, 17:37
SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... TECHNICAL TRAINING MANUAL SYSTEM OVERVIEW MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 25 - EQUIPMENT/FURNISHINGS EQUIPMENT FURNISHINGS LEVEL (2) May 10, 2006 Page SINGLE AISLE TECHNICAL TRAINING ... utility areas The passenger service information units comprise the Passenger Service Units (PSUs) and Passenger Information Units (PIUs) They are installed in the service channel, above the seat ... TECHNICAL TRAINING MANUAL DAILY CHECKS MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 25 - EQUIPMENT/FURNISHINGS EQUIPMENT FURNISHINGS LEVEL (2) May 10, 2006 Page 15 SINGLE AISLE TECHNICAL TRAINING...
Ngày tải lên: 04/07/2014, 17:50
AIRBUS M35 FIRE PROTECTION SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... - fire on loop A and fault on loop B - fault on loop A and fire on loop B - fault on loop A and fault on loop B within seconds (both loops broken due to a torching flame) MAINTENANCE COURSE - ... - fire on loop A and fault on loop B - fault on loop A and fire on loop B - fault on loop A and fault on loop B within seconds (both loops broken due to a torching flame) MAINTENANCE COURSE - ... TECHNICAL TRAINING MANUAL MAINTENANCE TIPS MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 26 - FIRE PROTECTION FIRE PROTECTION LEVEL (2) May 10, 2006 Page 20 SINGLE AISLE TECHNICAL TRAINING...
Ngày tải lên: 04/07/2014, 17:52
AIRBUS M35 FLIGHT CONTROLS SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... TECHNICAL TRAINING MANUAL SYSTEM OVERVIEW - COMPUTERS MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 27 - FLIGHT CONTROLS FLIGHT CONTROLS LEVEL (2) May 10, 2006 Page SINGLE AISLE TECHNICAL TRAINING ... WTB MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 27 - FLIGHT CONTROLS FLIGHT CONTROLS LEVEL (2) May 10, 2006 Page 17 SINGLE AISLE TECHNICAL TRAINING MANUAL FLIGHT CONTROLS LEVEL (2) MAINTENANCE ... Breakers The maintenance unlocking device tool can be engaged by using to a key equipped with a red flame This tool cannot be removed when the servo control is in maintenance mode MAINTENANCE...
Ngày tải lên: 04/07/2014, 17:54
AIRBUS M35 FUEL SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 28 - FUEL FUEL LEVEL (2) May 10, 2006 Page U3U06191 - U0O35M0 - UM28BA000000001 SINGLE AISLE TECHNICAL TRAINING MANUAL SYSTEM OVERVIEW MAINTENANCE ... kg.) MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 28 - FUEL FUEL LEVEL (2) May 10, 2006 Page U3U06191 - U0O35M0 - UM28BA000000001 SINGLE AISLE TECHNICAL TRAINING MANUAL SERVICING MAINTENANCE ... The following task summaries are presented for training only and are not supposed to be used to service an aircraft Always use the current Aircraft Maintenance Manual (AMM) as the reference and...
Ngày tải lên: 04/07/2014, 17:57
AIRBUS M35 HYDRAULIC POWER SINGLE AISLE TECHNICAL TRAINING MANUAL MAINTENANCE COURSE M35 LINE MECHANICS (V2500A5.ME)
... TECHNICAL TRAINING MANUAL DAILY CHECKS MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 29 - HYDRAULIC POWER HYDRAULIC POWER LEVEL (2) May 10, 2006 Page 23 SINGLE AISLE TECHNICAL TRAINING ... MEL/DEACTIVATION MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 29 - HYDRAULIC POWER HYDRAULIC POWER LEVEL (2) May 10, 2006 Page 25 SINGLE AISLE TECHNICAL TRAINING MANUAL HYDRAULIC POWER LEVEL (2) MAINTENANCE ... MANUAL MAINTENANCE TIPS - PTU SAFETY PRECAUTIONS MAINTENANCE COURSE - M35 LINE MECHANICS (V2500-A5/ME) 29 - HYDRAULIC POWER HYDRAULIC POWER LEVEL (2) May 10, 2006 Page 27 SINGLE AISLE TECHNICAL TRAINING...
Ngày tải lên: 04/07/2014, 18:00