kreitner angelo kinicki 2007 organizational behavior newyork mcgraw hill

... A)Personality B)External dimensions C )Organizational dimensions D)External dimensions E)Group dimensions Personal characteristics that are believed to cause behavior are called: A)Schematics B)Internal ... mentors E)All of the above are critical In the diversity wheel, _ is not a component of the organizational dimension A)Union affiliation B)Work experience C)Management status D)Seniority E)Work ... practices D)Ethnocentrism E)Fear of reverse discrimination _ are suspected or inferred causes of behavior A)Causal attributions B)Encoding events C)Personalities D)Diversity activities E)Cognitive...

Ngày tải lên: 16/03/2017, 09:17

... gain has a(n) personality Answer Given Machiavellian 104 Test Bank for Organizational Behavior 10th Edition Kreitner Multiple Choice Questions (p 37) Which of the following statements affirmative ... gathering; collecting d) evaluating; analyzing e) gathering; evaluating 55 Free Test Bank for Organizational Behavior 12th Edition Schermerhorn Multiple Choice Questions Page All of the following are ... conditions, they are likely to experience a) constructive stress b) Type A behavior c) job burnout d) Type B behavior e) eustress Which of the following is NOT an example of instrumental values?...

Ngày tải lên: 16/03/2017, 09:17

... example of a(n) _ dimension of diversity A core B surface-level C organizational D internal E external 60 _ is an example of an organizational dimension of diversity A Marital status B Physical ... stress B greater job satisfaction C greater organizational commitment D greater career satisfaction E negative stigmatization 70 _ involves creating organizational changes that enable all people ... thereby leading to numerous positive organizational outcomes A social categorization theory B Attraction-Selection-Attrition theory C hierarchy of needs theory D organizational socialization theory...

Ngày tải lên: 16/11/2017, 15:47

... of organizational culture Topic: Organizational Culture: Definition and Context Organizational culture influences the type of organizational structure adopted (p 32- by a company 33) TRUE Organizational ... the layers and functions of organizational culture Topic: Dynamics of Organizational Culture Giving members an organizational identity is one of the functions of (p 35) organizational culture TRUE ... model 94 Differentiate between an adhocracy organizational culture and a market organizational culture 95 Describe Daniel Feldman's three-phase model of organizational socialization 96 Differentiate...

Ngày tải lên: 16/11/2017, 15:48

... Organizational Behavior core concepts Organizational Behavior: Why People Matter to Organizations 1-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill ... The Field of Organizational Behavior • Organizational Behavior - Interdisciplinary field dedicated to better understanding and managing people at work 1-18 The Field of Organizational Behavior • ... Positive Organizational Behavior (POB) – the study and improvement of employees’ positive attributes and capabilities 1-38 Read Jean-Pierre Neveu’s article on Positive Organizational Behavior...

Ngày tải lên: 27/02/2018, 08:56

... 2 Organizational Behavior core concepts Perception and Diversity: Why Viewpoints Differ 2-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill Companies, ... perception affects organizational behavior • Explain how individuals formulate causal attributions • Discuss why diversity is important in today’s organizations • Summarize organizational practices ... causes of behavior 2-22 Kelley’s Model of Attribution • Internal factors – personal characteristics that cause behavior • External factors – environmental characteristics that cause behavior 2-23...

Ngày tải lên: 27/02/2018, 08:56

... 3 Organizational Behavior core concepts Individual Differences: What Makes Employees Unique 3-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill ... self-esteem, selfefficacy, and self-monitoring affect the person’s self-concept and behavior • Describe how people change their behavior through self-management • Identify important personality dimensions ... Self-Monitoring • Self-monitoring – extent to which a person observes their own self-expressive behavior and adapts it to the demands of the situation • Positive relationship between high selfmonitoring...

Ngày tải lên: 27/02/2018, 08:56

... 4 Organizational Behavior core concepts Motivation in Theory: What Makes Employees Try Harder 4-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill ... Motivation in Theory • Motivation – psychological processes that arouse and direct goal-directed behavior 4-5 Motivation in Theory • Content theories – identify internal factors such as instincts, ... Content Theories of Motivation • Needs – Physiological or psychological deficiencies that arouse behavior 4-7 Maslow’s Need Hierarchy Theory • Motivation is a function of five basic needs – physiological,...

Ngày tải lên: 27/02/2018, 08:56

... Organizational Behavior core concepts Motivation in Practice: How to Bring Out the Best in People 5-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill ... Positive Reinforcement • Law of effect – behavior with favorable consequences is repeated; behavior with unfavorable consequences disappears • Respondent behavior – Skinner’s term for unlearned ... 5-14 Organizational Reward Systems • Extrinsic rewards – financial, material, or social rewards from the environment • Intrinsic rewards – self-granted, psychic rewards 5-15 A General Model of Organizational...

Ngày tải lên: 27/02/2018, 08:56

... 6 Organizational Behavior core concepts Groups and Teamwork: How Groups Work and How to Lead Them 6-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill ... cooperation, and lots of helping behavior 6-13 Group Development Stage 5: Adjourning • Work is done • Time to move on to other things 6-14 Group Member Roles • Roles – expected behaviors for a given position ... for a given position • Task roles – task-oriented group behavior – Keep the group on track • Maintenance roles – relationship-building group behavior – Keep the group together 6-15 Task and Maintenance...

Ngày tải lên: 27/02/2018, 08:56

... 7 Organizational Behavior core concepts Decision Making: How Individuals and Groups Arrive at Decisions 7-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill ... ego-involved with the project 7-25 Escalation of Commitment Organizational Determinants • Breakdowns in communication • Workplace politics • Organizational inertia 7-26 Escalation of Commitment Project ... Decisions 7-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill Companies, Inc All rights reserved Learning Objectives • Compare the rational model of decision...

Ngày tải lên: 27/02/2018, 08:56

... 8 Organizational Behavior core concepts Conflict and Negotiation: Why Conflict Arises and What to Do About It 8-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts ... About It 8-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill Companies, Inc All rights reserved Learning Objectives • Distinguish between functional ... resources Interdepartment/intergroup competition Inadequate communication Interdependent tasks Organizational complexity Antecedents of Conflict • Unreasonable or unclear policies, standards,...

Ngày tải lên: 27/02/2018, 08:56

... 9 Organizational Behavior core concepts Communication: How to Get Messages Across-Online and Off 9-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill ... Interpersonal Communication • Communication competence – ability to effectively use communication behaviors in a given context 9-15 Criteria Shaping Communication Competence 9-16 Figure 9-2 Assertiveness, ... and self-enhancing, but takes advantage of others • Nonassertive style – timid and self-denying behavior 9-17 Communication Styles 9-18 Sources of Nonverbal Communication • Nonverbal Communication...

Ngày tải lên: 27/02/2018, 08:56

... 10 Organizational Behavior core concepts Power and Politics: How People Influence One Another 10-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill ... serve the customer 10-15 Randolph’s Empowerment Model Figure 10-1 10-16 Domain of Organizational Politics • Organizational politics – intentional acts of influence to enhance or protect the self-interests ... Distinguish between favorable and unfavorable impression management tactics • Explain how to manage organizational politics 10-4 Generic Influence Tactics 10-5 Rational persuasion Inspirational appeals...

Ngày tải lên: 27/02/2018, 08:56

... 11 Organizational Behavior core concepts Leadership: What makes an Effective Leader 11-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill Companies, ... pursue organizational goals 11-5 Trait Theory • Leader trait – personal characteristics that differentiate leaders from followers • Leadership prototype – mental representations of the traits and behaviors ... management Authority-compliance Middle-of-the-road management Team management Behavioral Styles in Perspective • Leader behaviors can be systematically improved and developed • There is no one best...

Ngày tải lên: 27/02/2018, 08:56

... 12 Organizational Behavior core concepts Organizational Culture: How Organization’s Create and Transmit a Culture 12-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts ... that guide organizational behavior 12-10 Functions of Organizational Culture Give members an organizational identity Facilitate collective commitment Promote social system stability Shape behavior ... are exhibited or converted into employee behavior – Based on observable behavior 12-9 Layers of Organizational Culture • Basic assumptions – Constitute organizational values that have become so...

Ngày tải lên: 27/02/2018, 08:56

... 13 Organizational Behavior core concepts Organizational Design: How a Structure Connects Employees and Tasks 13-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts ... Tasks 13-2 McGraw- Hill/ Irwin Organizational Behavior, Core Concepts Copyright © 2008 by the McGraw- Hill Companies, Inc All rights reserved Learning Objectives • Define organizations and their ... systems • Describe basic criteria for organizational effectiveness 13-3 Learning Objectives • Summarize what is involved in the contingency approach to organizational design • Discuss new-style...

Ngày tải lên: 27/02/2018, 08:56

... Classifications Organizational Behavior Today What Is Organizational Behavior? Shifting Paradigms of Organizational Behavior Organizational Behavior and Diversity Learning About Organizational Behavior Organizational ... Contents SECTION ONE Organizational Behavior Today Learning About Organizational Behavior Organizations as Work Settings Organizational Behavior and Management Ethics and Organizational Behavior 12 Workforce ... Theory 41 The Concept of Organizational Culture 43 Observable Aspects of Organizational Culture 48 Values and Organizational Culture 49 Managing Organizational Culture 52 Organizational Development...

Ngày tải lên: 09/11/2012, 10:13

... Hoare, Special Sales, at george_hoare @mcgraw- hill. com or (212) 904-4069 TERMS OF USE This is a copyrighted work and The McGraw- Hill Companies, Inc ( McGraw- Hill ) and its licensors reserve all ... Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2007 by The McGraw- Hill Companies, Inc All rights reserved Manufactured in the United States of America Except ... McGraw- Hill and its licensors not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free Neither McGraw- Hill...

Ngày tải lên: 24/01/2014, 04:20

... Department of Organizational Behavior, Weatherehead School Management, Case Western University, Cleveof land Ohio Taylor Cox, Jr., Ph.D Associate Professor, Department of Organizational Behavior andHuman ... AssistantProfessor of OrganizationalBehavior John M Olin School of Business, Washington university, St Louis, Missouri Paul R Lawrence Donham Professor Emeritus of Organizational Behavior, Graduate ... Introduction: Fitting a Market Metaphor to Organizational Behavior v LJ1l x1ll Robert T Golembiewski Part I SomeStandardorWheelhorseThemes Contingency The Approach to Organizational Design P a d R Lawreerrce...

Ngày tải lên: 15/02/2014, 19:20