kaplan r s and norton p the balanced scorecard

... financial and other performance Christopher [5] emphasized that traditional performance evaluation cannot help teams understand their operations and capacities, or improve their performance These result ... lost awareness of market opportunities, Company P helps managers to get complete information to understand the status of their businesses, with the balanced scorecard providing the basis of firm ... analysis, competitors analysis, and five forces analysis to analyze business operations Furthermore, due to the professionalism of the rubber industry, Company P has added the technical perspective...

Ngày tải lên: 10/08/2015, 15:31

... link measures with rewards Similarities and differences between MBO and the Balanced Scorecard The management processes described for the Balanced Scorecard are very similar to the MBO system elements ... Scorecard This section details the development of the Balanced Scorecard, and defines the characteristics of its use as a management system The Balanced Scorecard measurement system (Kaplan and Norton, ... developing measures provides focus and strategic alignment even as the measures themselves change Renaissance Solutions Inc Website (1996) supports the view that the use of measurement systems remains...

Ngày tải lên: 26/01/2014, 12:20

... Scorecards 6.3.2 Step Two – Draft the Scorecard The second step is to design a draft Scorecard and this process replicates the procedure for private sector organisations described in Chapter The ... general rule from the shareholder perspective, the higher the multiple, the better Price Earnings Ratio Current share price/Earnings per share The price to earnings ratio is usually expressed as ... level Scorecard: Stakeholder and Financial Measures Internal Processes Learning and Growth Customers and Service Users The concept of critical success factors (CSFs) and critical business issues...

Ngày tải lên: 09/02/2014, 21:12

... principles of the proposed design are the provision of a fresh start and the spending of taxpayers’ money only for shares of the good banks Immediate disclosure and write-off of structured products ... the management had considerable autonomy over operative decisions 4.3 Proposed Models for the Current Crisis The gray boxes designate proposed models for the current crisis As the Table shows, ... for potential buyers is estimated to remain lower than the proceeds from the sale of Landesbank Berlin 13 relies on public-private partnerships for the purchase of toxic assets The original US...

Ngày tải lên: 15/03/2014, 10:20

... retrieval system, without the prior written permission of the publisher This book was set in Times Roman The editor was B.J Clark; the production supervisor was Denise L Puryear; ’ Project supervision ... 786 788 Appendixes A Properties of Materials A.1 A.2 B Properties of Water and Air Table A.1 Thermophysical Properties of Saturated Water Table A.2 Thermophysical Properties of Dry Air Prediction ... 1.4 The gross feed enters a reactor where the conversion per pass is 50 percent The gross product stream enters a condenser where all the methanol is removed Product stream (‘WOW FIGURE 1.4 Process...

Ngày tải lên: 02/04/2014, 16:46

... Core/support processes: Step 9: Prepare ‘Process Drivers’ Matrix Process drivers matrix Core/support processes Y1 Y2 X1 √ √ X2 √ √ Inputs/suppliers: Effective Performance Management Appendices ... impact on these requirements; and ● Create appropriate metrics for the processes heading the list ● Process metrics – internal measures that cause the results metrics Process metrics are most useful ... necessary to add a supplementary reporting structure In other circumstances, a new reporting structure that addresses the balanced scorecard themes and priorities may simply replace the existing...

Ngày tải lên: 09/02/2014, 21:12

Ngày tải lên: 02/04/2014, 14:21

... (INSEAD), Paris The structure of the Balanced Scorecard designs arising from the application of this process is shown in Figure The best design processes differ from the process proposed by Kaplan & Norton ... criteria (Leadership; People; Policy & Strategy; Partnerships & Resources; Processes) and four “results” criteria (Performance; Customers; People; Society) Current performance is evaluated as ... of the organisations processes relative to prior years and to competitors / benchmark organisations Identified areas of poor or low performance against prior years and competitors Sponsorship and...

Ngày tải lên: 07/08/2014, 02:20

Ngày tải lên: 06/10/2014, 14:20

... business IT infrastructure is one of their strategies to expand and support their business in today business environment As a result, the overall corporate business strategy was 42 Chapter Presentation ... Chapter Literature review planning and budgeting processes and therefore helps to ensure that their budgets support their strategies Management must select measures of progress and set targets ... 1993: ö Step Select the appropriate unit ö Step Identify corporate linkage ö Step Conduct first round interviews ö Step Synthesis sessions ö Step Executive workshops: first round ö Step Subgroup meetings...

Ngày tải lên: 24/11/2014, 01:02

... khổ hiệu suất "Balanced Scorecard " Kaplan Norton Shenhar khuôn khổ "Chiều thành công " (Success Dimensions) Shenhar Dvir  "Balanced Scorecard" "Success Dimensions" dựa tiền đề thành công có ... cạnh tranh Các ngành công nghi p cụ thể yêu cầu s liệu cụ thể phù h p với doanh nghi p cụ thể III Vấn đề bàn luận « the five major success dimensions – financial, market, process, people, and ... thiết để đ p ứng đo lường thành công  Từ hạn chế mô hình "Balanced Scorecard" "Success Dimensions" tiền đề hình thành s cho mô hình hiệu suất , gọi Dynamic Multi-dimensional Performance ( Mô...

Ngày tải lên: 22/06/2015, 22:02

... synergies across SBUs A Corporate Scorecard defines overall strategic priorities CORPORATE LINE BUSINESSES CORPORATE SCORECARD (Shared Strategic Agenda) Themes Measures SBU A SBU B SBU C SUPPORT ... Each Support Unit develops a plan and BSC for “best practice” sharing to create synergies across SBUs A Corporate Scorecard defines overall strategic priorities CORPORATE LINE BUSINESSES CORPORATE ... Force that Supports Army Transformation Provide State of the Art Health Risk Assessments and Countermeasures Resources DoD/Army/Soldiers Focus on Our Customers / Sound Business Practices Recruit...

Ngày tải lên: 30/10/2015, 14:40

... arguments The purpose of this paper is to present a systematic study for the behavioral properties of solutions of (1.1;δ), and therefore, establish criteria for the oscillation of (1.1;δ) Properties ... Agarwal, M Bohner, S R Grace, and D O’Regan, Discrete Oscillation Theory, Hindawi Publishing, New York, in press R P Agarwal and S R Grace, Oscillation criteria for certain higher order difference ... respectively, and (3.34) with q and f replaced by q2 and f2 , respectively, are oscillatory, then (3.42) is oscillatory Remark 3.12 The results of this paper are presented in a form which is essentially...

Ngày tải lên: 23/06/2014, 00:20

... quan trọng chữ kết thúc Ví dụ: "fax" kết thúc chữ "x" âm /s/ "like" kết thúc chữ "e" âm /k/Ngoại lệ: s từ kết thúc -ed dùng làm tính từ phát âm /Id/: * aged * blessed * crooked * dogged * learned ... dùng làm tính từ phát âm /Id/: * aged * blessed * crooked * dogged * learned * naked * ragged * wicked * wretched ...

Ngày tải lên: 18/09/2013, 06:10

... entities covering the costs • Distribution of costs not very transparent Restricted a Restructuring (con’t)  Even larger disposal of bad assets: NPLs transferred to Asset Management Companies (AMC): ... interlinkages Restricted An assessment of the reform so far a Restructuring Organized in three waves, each of them with:  Recapitalization  Disposal of non-performing loans (NPLs)  Partial privatization ... and supervision How are banks doing? Suggestions for future steps Restricted Why all care for China s financial reform?  China s outstanding growth performance justifies optimism  And yet, such...

Ngày tải lên: 26/10/2013, 16:15

... công từ phương ph p phải kể tới Walt Disney ngành công nghi p giải trí, UPS lĩnh vực giao nhận vận tải, Siemens lĩnh vực s n xuất nhiều trường đại học danh tiếng Ở Việt Nam, có s t p đoàn tên ... marketing, hệ thống điều hành tài Trước hết chiến lược công ty kiểm tra Giáo s Robert S Kaplan Ảnh: hossli.com khả nuôi dưỡng tầm nhìn hay không Sau chiến lược chiến thuật marketing phát triển, ... công ty phát triển doanh thu bán hàng” Kết UPS vinh danh Công ty năm 1999 t p chí Forbes bình chọn Mỗi nhân viên cần phải biết đóng g p họ có ảnh hưởng tới nhiệm vụ: s c mạnh phương ph p ti p cận...

Ngày tải lên: 13/12/2013, 20:16

... countries Tables 6A and 6B show the parameter estimates for measures of mothers’ sources of support In both samples, there is a strong behavioral advantage associated with marriage: mothers married ... differences in distributions of mothers’ support networks suggest that household composition may play a stronger explanatory role, especially in the U.K., than markers of instrumental support and ... a role in structuring mothers' health behaviors related to their own and their children 's health In particular, mothers may benefit from the presence of both resource-related support, or instrumental...

Ngày tải lên: 12/02/2014, 12:20

... operating in the health sector As the Global Strategy emphasizes, there is both a need and opportunity to engage other sectors to provide resources and to address the structural barriers and the ... engage other sectors, such as education, nutrition, water and sanitation, business and infrastructure The aim is to provide resources and to address the structural barriers and social determinants ... independent Expert Review Group is being established to report “regularly to the United Nations Secretary-General on the results and resources related to the Global Strategy and on progress in...

Ngày tải lên: 12/02/2014, 12:20

... their lives, and 15 percent reported 10 or more partners Comparable percentages reported zero partners so far in their lives by Hispanic origin and race A higher proportion (34 percent) of Hispanic ... years or over This relationship between earlier first intercourse and higher reporting of nonvoluntary first intercourse is seen across Hispanic origin and race groups + Table 37 presents statistics ... weights for nonresponse and to match national totals Estimates of sampling errors and other statistical aspects of the survey are described in more detail in a separate report (15) This report shows...

Ngày tải lên: 13/02/2014, 10:20