hospitalization surgery and medical and dental procedures

... (internal medicine for our American readers) and general surgery These reflect both the general medical and surgical syllabus at UK medical schools and those presentations that you are most likely ... abundance of excellent medical and surgical textbooks, written in both traditional and more novel formats However, in a climate in which the content and mode of delivery of medical education remain ... product information and clinical procedures with the most up to date published product information and data sheets provided by the manufacturers and the most recent codes of conduct and safety regulations...

Ngày tải lên: 27/08/2014, 19:09

... the standard of medical assisting to a more professional level • The Code of Ethics of AAMA – Sets forth principles of ethical and moral conduct as they relate to the medical profession and the ... things professional medical assistant associations or provide ANSWER: Medical Assistant Associations • Set standards for quality and performance for the profession • Define tasks and functions for ... -Hill Com panie s, Inc A ll rights reserv ed 1-16 Medical Assistant Associations • Set standards for quality and performance • Define tasks and functions for an occupation • Provide opportunities...

Ngày tải lên: 09/11/2016, 16:13

... sensation and feelings during surgery Bariatrics  Medical and surgical treatment of obesity Cardiologist  Diagnoses and treats diseases of the heart and blood vessels Dermatologist  Diagnoses and ... treats diseases and disorders of the eye Orthopedist  Diagnoses and treats diseases and disorders of muscles and bones Otorhinolaryngologist  Diagnoses and treats ear, nose, and throat disorders ... with treatment and preventative care of athletes Surgeon  Uses hands and instruments to diagnose, correct, and treat injuries, diseases, and deformities Urologist  Diagnoses and treats diseases...

Ngày tải lên: 09/11/2016, 16:13

... ethics, bioethics, and medical law 3.2 Discuss the measures a medical practice must take to avoid malpractice claims 3.3 Discuss medical documentation and how it applies to medical law © 2011 ... responsibility for actions • Understand scope of practice • Understand standard of care and duty of care – Medical assistants are all held to the “reasonable person standard” • Consent – Implied – ... Knowledge of medical law and ethics provides insight into – The rights, responsibilities, and concerns of health-care consumers – The legal and ethical issues facing society, patients, and health-care...

Ngày tải lên: 09/11/2016, 16:13

... 4-49 Procedures • Purpose of test, clinical application, and usefulness • Specimen required and collection method – Special patient preparations or restrictions • Reagents, standards, controls, and ... being aggressive and being assertive? ANSWER: Assertiveness means standing by your principles while showing respect for others You trust your instincts, feelings, and opinions and act on them ... ll rights reserv ed 4-39 Communication – Young Patients and Their Parents • Recognize and accept their fear and anxiety • Explain all procedures • Use praise • Do not tell children that a procedure...

Ngày tải lên: 09/11/2016, 16:13

... Compare and contrast leasing and buying 5.5 Describe a warranty, a maintenance contract, and a service contract, and discuss the importance of each 5.6 Identify when troubleshooting is appropriate and ... Telephone Systems and Call Handling • The telephone is the primary means for communication in a medical practice – Incoming from patients – Outgoing • Other doctors • Hospitals and laboratories ... operation and special features Maintenance contracts specify when equipment will be cleaned and repaired Service contracts cover services not included in standard maintenance contract Maintenance and...

Ngày tải lên: 09/11/2016, 16:14

... complex – Genetic coding and DNA and cancer research • Mainframe computers – Process and store large quantities of information – Used by government facilities, universities, and hospitals © 2011 ... measures for computerized medical records, including HIPAA compliance 6.6 Describe the basic care and maintenance of computer equipment 6.7 Identify advances in computer technology and explain their ... information available – Complicated billing and collecting systems – Scheduling and coordinating of services • Computer – – – – Integral office tool Organize and categorize Transmit information Maintain...

Ngày tải lên: 09/11/2016, 16:14

... involved in editing and proofreading 7.6 Describe the process of handling incoming and outgoing mail 7.7 Compare and contrast the services provided by the U.S Postal Service and other delivery ... creating and mailing professional-looking correspondence 7.2 Identify the types of correspondence used in medical office communications 7.3 Describe the parts of a letter and the different letter and ... Writing (cont.) • Be polite and courteous • Check – Spelling – Accuracy of dates and monetary figures – Grammar • Avoid leaving “widows and orphans” (dangling words and phrases) © 2011 T he McGraw...

Ngày tải lên: 09/11/2016, 16:14

... ed 8-17 Medical Assistant Responsibilities • Tracking supplies bought and used • Calculating the budget for supplies • Selecting supplies and vendors • Following purchasing and payment procedures ... Learning Outcomes 8.1 Give examples of vital, incidental, and periodic supplies used in a typical medical office 8.2 Describe how to store administrative and clinical supplies 8.3 Implement a system ... Organizing Medical Office Supplies • Responsibilities for managing an office – Purchasing supplies – Maintaining supplies – Taking inventory of equipment and supplies – Evaluating and recommending...

Ngày tải lên: 09/11/2016, 16:14

... documents, and may be used in medical malpractice cases and lawsuits 9.2 The content of a patient record consists of standard chart information; information received by fax; dating and initialing ... patient record – Name and address  – Current complaint – Insurance coverage and person responsible for payment – Health-care needs – Occupation – Medical treatment plan – Medical history – Response ... Inc A ll rights reserv ed 9-13 Standard Chart Information (cont.) • Patient medical history – Illnesses, surgeries, allergies, and current medications – Family medical history – Social history...

Ngày tải lên: 09/11/2016, 16:14

... remain safe and secure • Evaluate storage sites carefully • Preferably place files in fireproof and waterproof containers • The storage site should be safe from – Fire and floods – Vandalism and theft ... patient records – Vital to patient care and smooth operation of medical office – Paper-based medical records – Electronic Health Record (EHR) or Electronic Medical Record (EMR) © 2011 T he McGraw ... 10.1 Equipment and supplies needed for filing medical records are – Filing shelves and cabinets, rotary circular files, plastic index boxes – Labeling equipment – Hanging file folders and filing...

Ngày tải lên: 09/11/2016, 16:15

... types of calls the medical assistant handles with those the physician or other staff members handle 11.6 Describe how to handle various types of incoming calls from patients and from others 11.7 ... must be professionally and effectively handled • Telephone etiquette – Common courtesy – Proper pronunciation, tone, and enunciation • How to handle difficult situations and complaints • How to ... should be legible and free from ambiguity • Conciseness – it should be brief and direct • Courtesy – it should be respectful and considerate • Cohesiveness – it should be organized and logical Certainly!...

Ngày tải lên: 09/11/2016, 16:15

... Knowledge Mr Anderson calls at 0830 and cancels his 0900 but calls the office again at 1230 c/o redness and discomfort at his surgical site What should the medical assistant do? ANSWER: The medical ... is important in a medical office because it shows respect for the physician’s time and creates an orderly and efficient patient flow 12.2 Commonly used abbreviations save space and time when entering ... the doctor for exact procedures that need to be performed, and which results will be needed 12.8 Your job as a medical assistant is to keep the physician’s schedule accurate and efficient Do not...

Ngày tải lên: 09/11/2016, 16:15

... who is blind and hard of hearing enters the medical office for the initial visit How should the medical assistant obtain the medical information? ANSWER: A Speak louder and slower and ask each ... reception area of the medical office and most of the patients waiting to be seen are between the ages of 19 and 30 Would it be appropriate to put on a mixture of heavy metal and rap music? If yes, ... information packets – The physicians in the medical practice – Billing practices – Insurance processing practices • Medical Information – brochures and pamphlets – Read and validate accuracy before placing...

Ngày tải lên: 09/11/2016, 16:15

... Introduction • Health education = lifelong pursuit • Medical professionals – Encourage and teach health habits and behaviors • Medical assistants – Recognize and overcome roadblocks to education – Become ... feelbefore during the technique procedure and needed restrictions after surgery provide a return demonstration ofand/or the to validate understanding and technique accuracy © 2011 The McGraw -Hill ... explanations and demonstrations of certain techniques required after surgery and requires that patients perform a return demonstration of the technique to validate understanding and technique...

Ngày tải lên: 09/11/2016, 16:15

... Introduction • Medical coding – Translation of medical terms for diagnoses and procedures into code numbers from standardized code sets – Tells payers that the services provided • Were medically necessary ... federal and state law and payer requirements is mandatory Code Linkage Diagnostic Procedures A process used by insurance company representatives to evaluate the necessity of medical procedures ... officer and committee who also: – Audit and monitor compliance – Develop written policies and procedures that are consistent with regulations and laws – Provide ongoing communication and training...

Ngày tải lên: 09/11/2016, 17:07

... between accounts receivable and accounts payable? ANSWER: Accounts receivable are monies owed to the medical practice and accounts payable are monies owed by the medical practice © 2011 The McGraw ... business • Billing and collections convert account receivable into readily available income © 2011 The McGraw -Hill Com panies, Inc A ll rights reserv e d 17-6 Standard Payment Procedures • Collect ... carriers) – Payment plans – Some have large outstanding balances A proper understanding and administration of billing and payment collection methods is required © 2011 The McGraw -Hill Com panies,...

Ngày tải lên: 09/11/2016, 17:08

... A medical practice is a business: income must exceed expenses! © 2011 The McGraw -Hill Com panies, Inc A ll rights reserv e d 18-7 Establishing Procedures • Maintain procedures in a logical and ... total deductions, and net earnings 18.11Prepare an employee earnings record and payroll register 18.12Set up the practice’s tax liability accounts 18.13 Complete federal, state, and local tax forms ... on the computer 18.3 List banking tasks in a medical office 18.4 Describe the logistics of accepting, endorsing, and depositing checks from patients and insurance companies © 2011 The McGraw -Hill...

Ngày tải lên: 09/11/2016, 17:08

... that covers the body and most organs • Glandular epithelium is composed of cells that make and secrete substances – Exocrine gland – secretes product into duct – Endocrine gland – secretes product ... describe the location of body parts and various body regions • Anatomical position – body is standing upright, facing forward, with the arms at the sides and palms of hands facing forward • Used to ... organ systems, their general functions, and the major organs contained in each 19.3 Define the anatomical position and explain its importance 19.4 Use medical and anatomical terminology correctly...

Ngày tải lên: 09/11/2016, 17:08

... burns and describe their appearances and treatments © 2011 The McGraw -Hill Com panies, Inc A ll rights reserv e d 20-4 Learning Outcomes (cont.) 20.10 Describe the causes, signs and symptoms, and ... major tissue types, plus – Sudoriferous (sweat) glands – Sebaceous (oil) glands – Hair follicles and arrector pili muscles – Collagen, elastin, and nerve fibers – Blood vessels • Binds the epidermis ... Carcinoma • Less common than basal cell carcinoma • Found on face, lips, ears, and backs of hands • Signs and symptoms and treatments are the same as for basal cell carcinoma © 2011 The McGraw -Hill...

Ngày tải lên: 09/11/2016, 17:08