here comes a big headline

... Singapore, you should shake hands with … A Everyone in company B Only younger staff C Older and more reserved people You are making a proposal to a group of Japanese executives, when you notice a ... people drink more than 200 million …… a day A Glasses of beer B Glasses of wine C Cups of tea In Japan, gift –giving …… in business A Is acceptable B Is unacceptable C Not important  ... sit with their arms folded and eyes closed They are A Listening intently B Tired and catching up on some sleep C Pretending to be asleep to show you that they think the presentation is poor British...

Ngày tải lên: 18/09/2013, 01:10

... with hands is …… Malaysia A Rude B Acceptable C Common When gifts are given to Chinese people, they … A Are accepted right away B Are refused C May be refused times before being accepted  ... find a few of them washing their feet in a sink You think: A They must have had smelly feet B They are simply freshening themselves up C They are preparing to read their prayers Eating with hands ... 2 Indians shake hands with members of … A The same sex only B The opposite sex only C Both the sexes During a break for a meeting between you and a group of Saudis, you walk into the men’s...

Ngày tải lên: 18/09/2013, 01:10

... …… A Across the lap B On the table C On the right of the plate You are eating delicious potatoes at an American’s house When you finish eating the potatoes, the American asks you if you want more ... What should you say? A Say ‘no’ twice and after that they ask you the third time, you say ‘yes’ B Hold out you plate C Say ‘yes, please’ When doing business, Mexicans look for what in potential ... shaking hands in Sweden, which of these is true? A Gloves must be removed B Gloves must not be removed C It does not matter if gloves are removed or not In the UK, napkins should be placed …… A...

Ngày tải lên: 18/09/2013, 01:10

... or false 15 Red flowers in Japan are given at funerals Answer: F True or false 16 Mexicans are supposed to put their hands off the table during a meal Answer: F True or false 17 In Australia, ... True or false 12 You are eating delicious potatoes at an American’s house When you are asked if you want more, you should say “No, thanks” with a smile and hope they know you mean “yes” Answer: ... winner and be awarded a journey to the cafeteria to enjoy anything he/she likes Round • Topic: • • – Silly superstitions – Cultural features Participants: – All audiences Rules: – Each participant...

Ngày tải lên: 18/09/2013, 01:10

... that little changes can somehow have big effects — is also a fairly radical notion We are, as humans, heavily socialized to make a kind of rough approximation between cause and effect If we want ... Klein and Donna Karan and accepted an award for an achievement that — as he would be the first to admit — his company had almost nothing to with Hush Puppies had suddenly exploded, and it all started ... that Isaac Mizrahi was wearing the shoes himself," Lewis says "I think it's fair to say thai at the time we had no idea who Isaac Mizrahi was." By the fall of 1995, things began to happen in a...

Ngày tải lên: 05/03/2014, 20:20

... that little changes can somehow have big effects — is also a fairly radical notion We are, as humans, heavily socialized to make a kind of rough approximation between cause and effect If we want ... Klein and Donna Karan and accepted an award for an achievement that — as he would be the first to admit — his company had almost nothing to with Hush Puppies had suddenly exploded, and it all started ... that Isaac Mizrahi was wearing the shoes himself," Lewis says "I think it's fair to say thai at the time we had no idea who Isaac Mizrahi was." By the fall of 1995, things began to happen in a...

Ngày tải lên: 22/03/2014, 14:20

... thousands, you also have to manage the managers, and eventually to manage the managers' managers Simply to exist at that size, an organization has to take on the costs of all that management Organizations ... bestiary of mathematical shapes called fractals (shapes that have the same pattern at many scales, like a fern leaf) The article had an animated image showing the snowflake in various stages ... "average" participation becomes meaningless There is a steep decline from a few wildly active participants to a large group of barely active participants, and though the average is easy to calculate,...

Ngày tải lên: 04/07/2014, 15:42

... mb ro ee ’ s a A ETR EL BTE WHE ? b t lase mb r n akitee u a y rme e a d s, h r w s RSA C EER H s rwt ail bt f t t i lt io a h te PA LN n x s p maea e tt k e WHT O O NE? A D YU ED ak o r l s ... O ITG AIN DPOM N NERT & ELY ET O WH D YU ED O O O NE? a dte ,h k b u n h n ti a o t n AO E LN w cn a as oi e a l y d t tw Ou Ta r e m: Ae l x DSG G Y EIN U Dn a CO E DVLPR LST EE E O Mat rn ... s B A DN & RAIE TAEY R N IG C ET SRTG V IFR AIN R HTCU E NO M T A C I TR O E VS A UDSG IU L IEIN FO T N DVLP ET R N- D EE M N E O TC NC L EER H EPO AIN EH IA RSA C & XLRT O B C - D EE P ET A KE...

Ngày tải lên: 10/07/2014, 14:18

... very fast and they move around a lot STEVE Very colourful, isn’t it? There’s lots in Australia Big ones and small ones We have a very big one called a kookaburra It has a very interesting laugh So ... sau vật miêu tả You have very beautiful eyes Your eyes are very beautiful STEVE Yeah And ears Very big ears ANNE His fur looks very soft STEVE I think that’s a willy wagtail They’re very fast ... ta dùng such It’s such lovely weather ONE, SOME & ANY Dùng từ one thay gọi tên vật nói đến rõ ràng ta nói đến There’s a black and white bird There’s a black and white one ANNE Oh, look at that...

Ngày tải lên: 12/07/2014, 02:21

... relaxation I have placed a large durable rug, some cushions, some magazines and books for leisure reading and a small, portable radio Contrary to the condition of informality of the areas I have ... serene and beautiful garden The living room boasts of a dark mahogany sofa set which is complemented by parquet flooring Just a few meters away, I have created a “corner of peace” as I call it; and ... dining area portrays unmatched grandeur The entrance to it consists of magnificent archways and pillars which will remind one of the intricate Roman architecture The windows are deliberately draped...

Ngày tải lên: 22/07/2014, 03:21

... bring confidence, happiness and wealth On the contrary, some bad ones may force you into a poor state that one must overcome; otherwise, there is a big failure afterwards Happy, sad, successful, ... be easy to make a good decision With some people, the latter one will be a choice without a hesitation for two main reasons The very first reason is that an enterprise can lead a person to a more ... together inside an entrepreneur A more important reason is that investing in business can be considered as a big contribution to the community If business is a big one, an owner must hire many employees...

Ngày tải lên: 22/07/2014, 04:20

... boss has to It is aimed at any boss who needs to motivate other people on a daily basis This could be a team leader in a bank, a department manager in a retail store, a middle manager in a government ... invaluable half-hour team sessions that many companies and their managers hold on a daily or weekly basis One idea is to put onto the agenda of each team session: “Feedback—what can I better as ... companies and managers ignore this simple premise PUTTING PEOPLE FIRST My first management job was as a Production Manager with the American chocolate manufacturer Mars Ltd It was then and still is an...

Ngày tải lên: 10/08/2014, 10:21

... both an aspiration and a cause: to end apartheid and unify South Africa It motivated a whole nation—now they are doing the biz and the economy is growing Walt Disney had an aspiration and a cause: ... everything you and as such are an example of the values that your team will strive to adopt and exceed to please you The best team leaders are exemplars of: ✔ Punctuality (they are always on time) ... high-level strategic cause is essential, there needs to be an operational cause for every team leader—and every individual In a perfect world all three causes (strategic, team, and individual) should...

Ngày tải lên: 10/08/2014, 10:21

... example of really bad communication was a man who left work on a Friday afternoon and was unable to get out of the car park because his security pass would not activate the barrier He approached the ... waiting times and I can take action on this ✔ I learnt that Ouagadougou is the capital of Burkina Faso and that we have an office there ✔ I learnt about myself—some people think I’m too negative ... is said that you train a dog to bark and train a child to use the potty Gardeners train plants to go up a trellis Railway trains go along lines and if you want your people to go along the same...

Ngày tải lên: 10/08/2014, 10:21

... is all about performance and delivering what customers expect, what shareholders want, and what the team needs There are a number of performance-enhancing behaviors that a team leader can adopt ... between a manager and a leader The answer is simple A leader is a person who aims to be the best in a designated arena and takes the initiative in becoming so Becoming a leader is not a right that ... you are accountable or not In too many organizations lack of clarity in accountability leads to what is called the “blame syndrome,” scapegoating, or witchhunts as other departments are blamed...

Ngày tải lên: 10/08/2014, 10:21

... leaders are not straight is because they don’t want to demotivate people They are afraid that people would rather not hear what they have to say, or that open and honest criticism will damage a team ... be as opposed to what they, as individuals, want to be It is assumed that what motivates one person is what motivates another Therefore motivation programs are intended for all but applicable ... great company Everything is high quality here It is important to me that I am associated with this type of business.” ❖ A sense of achievement is what motivates me I am always wanting to achieve...

Ngày tải lên: 10/08/2014, 10:21

... 7:22 AM Page 78 STAMP OUT BAD BEHAVIOR Have a zero-tolerance approach to bad behavior Bad behavior demotivates all around Nobody should be allowed to cross the line between good and bad behavior ... consultation is that it fuzzes over a prime principle of doing the biz—and that is accountability An organization can only thrive when all team leaders and all team members know “I am making a decision ... or facilitated forums, because core to any business are a set of prima facie values that are so intrinsic that they are virtually indisputable One such core value is “care.” Care is all pervasive...

Ngày tải lên: 10/08/2014, 10:21

... restaurant manager at the Oriental Hotel She has it in a nutshell: “You have to study each team member like a book You have to learn about an individual’s strengths and weaknesses, about each ... person’s character, motivations, skills and experiences, thoughts and feelings as well as the attitude and approach to the exceptionally high standards we set and expect Only in that way can you ... STEP 39 Ensure that every team member is sent away from the workplace at least twice a year (in addition to their normal vacations) Plan it now and make it happen BIZ POINT Even at work we need...

Ngày tải lên: 10/08/2014, 10:21