creating a compelling user experience

... we have had with them at Usability Day parties and at dinners and picnics at Hartveld In particular, we thank Terence Andre for creating the UAF hat, used at many meetings, and Miranda Capra for ... of ATMs or highway signage as about design for high-tech user interfaces Design is about creating artifacts to satisfy a usage need in a language that can facilitate a dialog between the creator ... need a traditional user interface to have interaction Practical applications in business already reveal the almost unlimited potential for commercial application Gershman and Fano (2005) cite an...

Ngày tải lên: 15/08/2014, 21:28

... from a customer perspective However, many companies have created separate divisions for areas such as web sales, meaning that integration across platforms can require a major company reorganisation ... the leading companies are taking a hard look at some of the areas that can make customers walk away, such as the need for reliable delivery Working people can find it hard to be at home for a delivery, ... social media Changing that means a big reorganisation of the company Sorting out legacy IT systems can be a big expense and take several years for a big company, although it may be increasingly...

Ngày tải lên: 04/12/2015, 00:04

... who disagree) Disagree Agree Despite the recession, my organisation has greatly strengthened customer relationships over the past 12 months My organisation has an accurate way to estimate the ... Asia-Pacific Asia-Pacific retail organisations get most of their customer feedback in stores, through retail sales staff, and at the point of sale They are the lowest users of e-commerce, and call centers ... service All pride themselves on the loyalty of their customers And all admit that their organisations cannot accurately measure the value of—or even identify, in many cases—their most profitable...

Ngày tải lên: 06/12/2015, 23:01

... http://www.youtube.com/watch?v=0USn7eufXps&feature=related Microsoft "2019" http://www.istartedsomething.com/20090228/microsoft-office-labs-vision-2019-video/ Adaptive Path Aurora concept video http://adaptivepath.com/aurora/ Adaptive ... http://www.palm.com/us/products/accessories/touchstone-bundle.html “the e-passport uses an AMOLED display so frugal it can be powered wireless via an RFID reader” http://www.slashgear.com/samsung-amoled-rfid-e-passport-video-demo-1947449/ Location Gaming http://www.flickr.com/photos/14665421@N00/2168241718/ ... has only achieved 50% efficiency over a range of a few feet, Intel is said to have recently zapped up to 60 watts over the same distance at an efficiency of 75%, which is quite a leap forward.”...

Ngày tải lên: 02/06/2014, 15:34

... Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January ... Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January 12, 12 Thursday, January ... Android, Windows Phone, Blackberry) The second is that we had to understand how to make a great user experience across platforms Thursday, January 12, 12 What is the secret to creating a great...

Ngày tải lên: 03/06/2014, 16:01

... relationship management database between all of its divisions; linking loyalty card information to its website and smartphone apps usage data; and combining internal data such as loyalty and ... customer experience, in a list headed by Amazon and eBay) It is a gap that traditional retailers need to close as omnichannel starts to blur the distinctions between physical and online retail, and as ... the phone and in mobile apps and reliable systems for payment and delivery But they also have some major flaws compared Creating a seamless retail customer experience with traditional retailers:...

Ngày tải lên: 04/12/2015, 00:04

... V, Karaçay S, Arikan A Foreign body aspiration: a four-years experience Ulus Travma Acil Cerrahi Derg 2003;9(1):45-9 Eroğlu A, Kürkçüoğlu IC, Karaoğlanoğlu N, Yekeler E, Aslan S, Başoğlu A Tracheobronchial ... Eltantawy TA, Abdelhakam BB, Elgamal AM, Bieh AA Inhaled foreign bodies: presentation, management and value of history and plain chest radiography in delayed presentation Otolaryngol Head Neck Surg ... Results A total of 1015 patients with foreign body aspiration during June January 1988 to November 2008 were admitted at Imam Khomeini and Apadana Hospitals, Ahwaz, Iran An over whelming majority was...

Ngày tải lên: 26/10/2012, 09:48

Ngày tải lên: 07/04/2013, 17:11

... 14 // 15 InitializeComponent(); 16 17 // call the Fill() method of sqlDataAdapter1 18 // to populate dataSet11 with a DataTable named 19 // Customers 20 sqlDataAdapter1.Fill(dataSet11, "Customers"); ... data stored in dataView1 to dataGrid1 and allows dataGrid1 to access any data stored in dataView1 Figure 13.2: Setting the Properties of dataGrid1 Select View ➣ Code and set the Form1() ... "Customers"); 21 } Compile and run your form by pressing Ctrl+F5 Figure 13.3 shows the running form Notice that the information in the form comes from the DataView you created Figure 13.3: The running...

Ngày tải lên: 20/08/2013, 16:48

... possible for a teacher to create as many “class blogs” as deemed necessary to organize class materials For example, it must be possible for a teacher to create a blog for class notes and another for ... server space If one has HTML experience and server space, a few more options for creating the class are available that fall beyond the scope of this paper Features of the Blog-Based Class Before ... individual student blogs In order to save time when giving feedback, save a copy of the messages at an additional teacher-only blog If a class is taught for several years with different students, teachers...

Ngày tải lên: 06/09/2013, 05:10

... systematically: start at the home page and go through the navigation (and any other way of navigating to a new page) and ensure that those pages appear in the analytics data Are there more pages ... and finding ways to utilize whatever data they can gather Web analytics is one such valuable source of data Web analytics experts can be a great ally, helping UX professionals understand data ... page intentionally left blank Practical Web Analytics for User Experience How Analytics Can Help You Understand Your Users Michael Beasley UX Designer, ITHAKA Ypsilanti, Michigan, USA Amsterdam...

Ngày tải lên: 12/09/2013, 17:37

... handles and user data (see GUIDATA) varargin command line arguments to untitled (see VARARGIN) Add this code Autogenerated code % Create the data to plot handles.peaks=peaks(35); handles.membrane=membrane; ... selects peaks handles.current_data = handles.peaks; case 'membrane' % User selects membrane handles.current_data = handles.membrane; case 'sinc' % User selects sinc handles.current_data = handles.sinc; ... “Adding Code to the Opening Function” on page 2-20 and “Adding Code to the Callbacks” on page 2-22, contain examples You can share data between callbacks by storing the data in the MATLAB handles...

Ngày tải lên: 29/09/2013, 20:20

... automatically create a total for the year; you would have to create a calculation for the annual total 10 CHAPTER ■ CREATING A PIVOT TABLE You should rearrange the data, using actual dates (if available) ... visible CHAPTER ■ CREATING A PIVOT TABLE Creating an Excel Table from the Worksheet Data • As a final step in preparing the Excel source data, you should format the worksheet data as an Excel Table, ... 13 Create a pivot table from the normalized list, with Name and Region in the Row Labels area, Month in the Column Labels area, and Amount in the data area CHAPTER ■ CREATING A PIVOT TABLE 1.8...

Ngày tải lên: 09/10/2013, 12:20

... QUANTITATIVE DATA Quantitative data are more eye-catching for the readers of your evaluation report and are often regarded as more objective than qualitative data If you have clearly defined usability ... enough data to undertake a statistical analysis that will support your claims There are three groups of methods for summarizing quantitative data: ■ ■ ■ Tabulations, charts, and rankings that provide ... have the same data Which you find easiest to understand? Table 11.2 Example Data from an Evaluation Participant Experience Level Task Time Participant Experienced seconds Participant Experienced...

Ngày tải lên: 17/10/2013, 22:15

... is a separate process when undertaking a summative evaluation: Table 11.3 Data Interpretation Form for User Observations Task Scenario No Evaluator’s Name: John Usability Observation Session Date: ... political problems that have to be undone Here is an example of a typical report created for an academic journal EXTRACT FROM AN ACADEMIC PAPER ON THE GLOBAL WARMING EVALUATIONS Abstract The Open University ... Theory and practice (2nd ed.) Thousand Oaks, (CA): Sage Sutherland, I (1963) Sketchpad: A man-machine graphical communication system PhD Thesis, MIT, Cambridge, MA Available at

Ngày tải lên: 20/10/2013, 16:15

... users’ language, with words, phrases, and concepts familiar to the user rather than system-oriented terms Messages are based on the users’ real world, making information appear in a natural and ... undone Here is an example of a typical report created for an academic journal EXTRACT FROM AN ACADEMIC PAPER ON THE GLOBAL WARMING EVALUATIONS Abstract The Open University [OU] has undertaken the production ... Theory and practice (2nd ed.) Thousand Oaks, (CA): Sage Sutherland, I (1963) Sketchpad: A man-machine graphical communication system PhD Thesis, MIT, Cambridge, MA Available at

Ngày tải lên: 20/10/2013, 16:15

... annual advertising campaign and not the actual story of the company Smarter companies separate ad campaigns from the portrayal of their image These companies are communicating a more permanent ... their daily activities Your value statements create a scale of importance within your story Value statements signal to employees what is acceptable and what is not acceptable Values are critical ... company in assorted media events Their product is usually an ad campaign or program to catch public attention There is nothing wrong with that approach except that it is usually just that—an annual...

Ngày tải lên: 24/10/2013, 09:20

... installation and maintenance can be accomplished quickly and easily Additionally, easy access at the MST facilitates maintenance and troubleshooting by allowing technicians to simply unplug a connector ... instructions and materials for cleaning hardened connectors and adapters To clean the connector and adapter, the dust caps and plugs are removed to expose the inner optical components The adapter can then ... non-technical field installation of the drop cable Cleaning techniques for these hardened connectors have also been simplified, enabling improved reliability and maintenance Kits are available with easy...

Ngày tải lên: 27/10/2013, 00:15

... mySqlConnection.CreateCommand(); mySqlCommand.CommandText = selectString; SqlDataAdapter mySqlDataAdapter = new SqlDataAdapter(); mySqlDataAdapter.SelectCommand = mySqlCommand; DataSet myDataSet = new DataSet(); ... Northwind database and returns a DataSet containing rows from the Customers table You pass a WHERE clause to the RetrieveCustomers() method in the whereClause parameter; this WHERE clause is then ... Northwind database Because the code uses classes in the System.Data.SqlClient namespace, you'll also need to add the following line near the top of your Customers.asmx.cs file: using System.Data.SqlClient;...

Ngày tải lên: 28/10/2013, 19:15