branding and the user experience 309

... GOOD USER INTERFACE REDUCES USER SUPPORT REQUESTS Source: WHY HAVE ENTERPRISE SOFTWARE VENDORS #FAILED WITH USER EXPERIENCE? THE BUYER & THE USER ARE NOT THE SAME PERSON ENTERPRISE SOFTWARE USERS ... general health and safety considerations in the workplace.” out of 10 people recalled the last time they saw a product they just had to have, and it was because of the design of the product IEEE ... VENDORS MUST REINFORCE THEIR BRAND IN THE PRODUCT TO STRENGTHEN OFFLINE RELATIONSHIPS Our brand is the only that (category) (benefit) IN A WORLD OF PARITY, A GOOD USER EXPERIENCE CAN GIVE...

Ngày tải lên: 03/06/2014, 18:29

... Creating and Configuring command and text controls Slide 22 TextBox control (p.73)  TextBox control properties  Exercise 5, Module Chapter - Lesson 2: Creating and Configuring command and text ... - Lesson 2: Creating and Configuring command and text controls Slide 26 MaskTextbox control (cont.)  Mask property Chapter - Lesson 2: Creating and Configuring command and text controls Slide ... Displays all of the controls and container controls in a form View\Other Windows\Document Outline Use for    Move controls from one container to another To delete controls from the form To add...

Ngày tải lên: 15/03/2014, 02:20

... http://gapingvoid.com/2007/05/15/random-thought/ So how we describe what users do? Visualise the experience • Show every step to complete a task • Show every click • Preview the experience - see and feel how everything ... designing, communicating and evaluating user interfaces • • Getting feedback as early as possible Fast Prototyping life-cycle Prototyping life-cycle The more cycles the better Agile development ... you’re not failing now and again, it’s a sure sign you’re not doing anything very innovative." Woody Allen No designer is an island Fellow designers Project team Wider team Users Your mum Common...

Ngày tải lên: 11/07/2014, 12:30

... Novartis The focus of this study is on the user experience: How aware are patients of the causes of and cures for their diseases, and how well are they served by the healthcare providers in their ... between 18 and 30, 27% in their 30s, 26% in their 40s, 15% in their 50s, and 7% 60 or over As discussed in the text, the sample is better educated than the region’s population as a whole The maximum ... Kielstra was the author of the report, and Aviva Freudmann and Brian Gardner were the editors © The Economist Intelligence Unit Limited 2014 Sub-Saharan African Healthcare: The User Experience...

Ngày tải lên: 04/12/2015, 00:19

... about measurable user experience targets—what they are, how to establish them, and how to use them to help improve the user experience of an interaction design and to manage the process We hope ... computing and interaction and the need to design for it Understand the traditional concept of usability and its roots Have a working definition of user experience, what it is and is not Understand the ... mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility To the fullest extent of the law, neither the Publisher nor the authors,...

Ngày tải lên: 15/08/2014, 21:28

... that? [If they don’t find it on their own, point them to it and ask them whether they know what it means and how they would use it.] When you’ve compiled the list, you need to time and check the tasks ... of the top stories, talking about their experience with the interface and their thoughts on the content They were then asked to look for some specific content as a way of gauging their understanding ... several times Then he opened the Modify menu, moving the mouse up and down the list of items Then he clicked on the Insert menu and then he went to help and did a search….” Observer 2: The person...

Ngày tải lên: 17/10/2013, 22:15

... respectful interaction with the user The user s interactions with the system enhance the quality of his or her experience The user is treated with respect The design reflects the user s professional role, ... interaction for the expert user such that the system can cater to both the inexperienced and experienced users Allow the users to tailor frequent actions Aesthetic and minimalist design Dialogues ... into the table for the purposes of illustration For the example task, because the defect is related to the first action of the task and the task cannot be accomplished until the user chooses the...

Ngày tải lên: 20/10/2013, 16:15

... respectful interaction with the user The user s interactions with the system enhance the quality of his or her experience The user is treated with respect The design reflects the user s professional role, ... interaction for the expert user such that the system can cater to both the inexperienced and experienced users Allow the users to tailor frequent actions Aesthetic and minimalist design Dialogues ... (Continued) Consistency and relevancy Match between system and the real world The system speaks the users’ language, with words, phrases, and concepts familiar to the user rather than system-oriented...

Ngày tải lên: 20/10/2013, 16:15

... each of the 17 concepts, the users were shown the four possible icons and asked to choose the one they preferred The subjective score for an icon was the user rating for the first test and the proportion ... question of whether the system is good enough to satisfy all the needs and requirements of the users and other potential stakeholders, such as the users’ clients and managers The overall acceptability ... Kumar (1989) Their dimensions concerned the degree to which the user was the producer or consumer of information, whether the user had any part in developing the system, and the user s degree...

Ngày tải lên: 26/01/2014, 14:20

... they would go there Ask them how it fits into their lifestyle, and when and how they’d like to use it Ask them what features they’d like and what they’d use; provide them with suggestions if they ... will be using the site, and how they interact with the other users of the site in the course of their overall job responsibilities? We need to consider the pages that a single user will navigate ... decomposing the user s tasks is iterative and involves the following steps: Identify the primary user goals List the steps that a user must perform to accomplish the goals Improve the procedure After the...

Ngày tải lên: 26/01/2014, 14:20

... n.d.) When the time is up, you can collect the cards and then redistribute them randomly to the group Then ask the participants to read aloud what is on each card as they place them on the brainstorming ... INTERNAL USERS’ EYES The technique itself can open the eyes of internal users to the problems with the way the site is currently designed The participants from the Web project team (the internal users) ... realize for themselves both that they could put themselves into the users’ frame and that, once in that frame, they could see how the users would want the site to be organized Letting the internal...

Ngày tải lên: 26/01/2014, 14:20

... CHAPTER FIGURE 5.2 Down and dirty (and wet) in the wild The real test comes not where the rubber meets the road, but the mud, rocks, sticks, and yes, the water Even though the images in Fig 5.1 ... buys It is the aspiration (and hopefully the reality) of the experience And despite being the best representation of what one gets with the product, unlike the preceding renderings, the bike is ... Conception and Gestation CHAPTER sticky notes or ϫ cards and have someone type them in and print them during the meeting.) Either way, remember to note the source and page number on each factoid Post User...

Ngày tải lên: 26/01/2014, 14:20

... have the basic look you want Then, ask your teammates and friends if they know anyone that resembles the models in the stock photos Once you locate a few candidates, have them send a photo of themselves ... Conception and Gestation CHAPTER Ask these experts to read the foundation documents and point out things that don’t match their experience with these users Again, make revisions as appropriate to the ... requirements define the user experience and usability requirements needed for user adoption of the software They are generally derived from any combination of the following: user research, task...

Ngày tải lên: 26/01/2014, 14:20

... all the participants have been seen and the data analyzed Meeter and Greeter A meeter and greeter is the person who meets the participants when they arrive for the evaluation The meeter and greeter ... ■ ■ How the Web pages are structured in relation to the tasks the users want to carry out and the natural organization of the information How to tell users where they are How to help users navigate ... space Minimizes the disturbance to the user: the Back button continues to work and users not have to locate a new window Users may not notice that the destination site has new branding or is from...

Ngày tải lên: 26/01/2014, 14:20

... vary in their approach Some introduce the curriculum as a stand-alone course and others integrate it into another course with similar goals and objectives Some make it an “examinable” and others ... traditional and religious leaders—who view themselves as the repository and transmitters of community values and beliefs—are often in the forefront of opposition to sexuality education in the schools These ... conferences and agreements such as the 1989 Convention on the Rights of the Child, the 1994 International Conference on Population and Development (ICPD), the U.N World Program of Action for Youth to the...

Ngày tải lên: 14/02/2014, 14:20

... rows in the race ought to live till the age of 60; and if all the members of the Oxford 1829 crew had lived till the 10th of June, 1869, the 40th anniversary of the race, and then died, their lives ... learning from them what has been their personal experience, whether as years come round they feel themselves more and more exhausted and decrepit, in a word, prematurely used up; or whether they are ... a reference to the sixteen men actually engaged in the race, without taking into account the Crews which either preceded them or came after them In the other (i e the Tables in the Appendix) I...

Ngày tải lên: 14/02/2014, 21:20

... development: the coding, the marketing, the customer support All of the elements must come together Designing the iPhone User Experience will help you tackle the user experience part of the iPhone ... of the user experience: the user interface, visual design, branding, accessibility, and localization Case studies are included throughout the book to illustrate how other companies approach user ... one thing: the user experience The same is true for countless other categories within the App Store; well-designed apps are more likely to attract and retain users Of course there are other critical...

Ngày tải lên: 16/02/2014, 00:20

... and their individual organizational “cultures,” as well as by other factors As a result, the final document dispositions chosen by the Air Force, Army, and Navy and within the Navy, NAVAIR, and ... performance and commercial specifications and standards instead of military specifications and standards, unless no practical alternative exists to meet the user s needs.”1 MSSR was and still is—seen ... by the system integrator, but not each and every part they produce Mil-Spec parts on the other hand are individually subjected to rigorous testing that greatly increases their cost Much of the...

Ngày tải lên: 17/02/2014, 08:20

... What is their literacy level? What is the percentage of women? How people interact with one another? Do they have confidence in and understand the implications of the technology? Click on the answers ... resisters They may feel that they will break the computer if they touch it They feel intimidated and stupid They simply can’t deal with any problems that may come up and each one that does validates their ... organizations, and what bias they bring that may affect the way they responded to questions Maybe there is a sub-group of people who are less versed in use of the Internet and this had a major impact on the...

Ngày tải lên: 08/03/2014, 20:20

... What is their literacy level? What is the percentage of women? How people interact with one another? Do they have confidence in and understand the implications of the technology? Click on the answers ... resisters They may feel that they will break the computer if they touch it They feel intimidated and stupid They simply can’t deal with any problems that may come up and each one that does validates their ... organizations, and what bias they bring that may affect the way they responded to questions Maybe there is a sub-group of people who are less versed in use of the Internet and this had a major impact on the...

Ngày tải lên: 08/03/2014, 20:20