assistant anatomy and physiology lecture and lab

... professional medical assistant associations or provide ANSWER: Medical Assistant Associations • Set standards for quality and performance for the profession • Define tasks and functions for an ... -Hill Com panie s, Inc A ll rights reserv ed 1-16 Medical Assistant Associations • Set standards for quality and performance • Define tasks and functions for an occupation • Provide opportunities ... costs and expands your career opportunities Great! © 2011 T he McGraw -Hill Com panie s, Inc A ll rights reserv ed 1-30 Daily Duties of a Medical Assistant • Duties will vary based on – Type and...

Ngày tải lên: 09/11/2016, 16:13

... Studies, manages, and diagnoses diseases of the kidney Neurologist  Diagnoses and treats disorders and diseases of the nervous system Obstetrician  Studies pregnancy, labor and delivery, and postpartum ... treats diseases and disorders of the eye Orthopedist  Diagnoses and treats diseases and disorders of muscles and bones Otorhinolaryngologist  Diagnoses and treats ear, nose, and throat disorders ... with treatment and preventative care of athletes Surgeon  Uses hands and instruments to diagnose, correct, and treat injuries, diseases, and deformities Urologist  Diagnoses and treats diseases...

Ngày tải lên: 09/11/2016, 16:13

... responsibility for actions • Understand scope of practice • Understand standard of care and duty of care – Medical assistants are all held to the “reasonable person standard” • Consent – Implied – ... the difference between law and ethics? ANSWER: A law is a rule of conduct or action and is enacted by governments to maintain order and public safety Ethics is a standard of behavior based on ... of medical law and ethics provides insight into – The rights, responsibilities, and concerns of health-care consumers – The legal and ethical issues facing society, patients, and health-care...

Ngày tải lên: 09/11/2016, 16:13

... application, and usefulness • Specimen required and collection method – Special patient preparations or restrictions • Reagents, standards, controls, and media used • Instrumentation – Calibration and ... being aggressive and being assertive? ANSWER: Assertiveness means standing by your principles while showing respect for others You trust your instincts, feelings, and opinions and act on them ... Identify elements of the communication circle 4.2 Understand and define the developmental stages of the life cycle 4.3 Give examples of positive and negative communication © 2011 T he McGraw -Hill...

Ngày tải lên: 09/11/2016, 16:13

... Compare and contrast leasing and buying 5.5 Describe a warranty, a maintenance contract, and a service contract, and discuss the importance of each 5.6 Identify when troubleshooting is appropriate and ... Telephone Systems and Call Handling • The telephone is the primary means for communication in a medical practice – Incoming from patients – Outgoing • Other doctors • Hospitals and laboratories • ... operation and special features Maintenance contracts specify when equipment will be cleaned and repaired Service contracts cover services not included in standard maintenance contract Maintenance and...

Ngày tải lên: 09/11/2016, 16:14

... Quantity of information available – Complicated billing and collecting systems – Scheduling and coordinating of services • Computer – – – – Integral office tool Organize and categorize Transmit information ... complex – Genetic coding and DNA and cancer research • Mainframe computers – Process and store large quantities of information – Used by government facilities, universities, and hospitals © 2011 ... 6-2 Learning Outcomes 6.1 List and describe common types of computers 6.2 Identify computer hardware and software components and explain the functions of each 6.3 Describe the...

Ngày tải lên: 09/11/2016, 16:14

... involved in editing and proofreading 7.6 Describe the process of handling incoming and outgoing mail 7.7 Compare and contrast the services provided by the U.S Postal Service and other delivery ... Writing (cont.) • Be polite and courteous • Check – Spelling – Accuracy of dates and monetary figures – Grammar • Avoid leaving “widows and orphans” (dangling words and phrases) © 2011 T he McGraw ... ed 7-42 Mailing Equipment and Supplies • Letterhead, blank stationery, envelopes • Available from USPS, private delivery companies, and office supply stores – Forms – Labels – Packaging supplies...

Ngày tải lên: 09/11/2016, 16:14

... ed 8-17 Medical Assistant Responsibilities • Tracking supplies bought and used • Calculating the budget for supplies • Selecting supplies and vendors • Following purchasing and payment procedures ... Place close to areas of use • Storage cabinets – Label storage cabinets and boxes to facilitate finding supplies – Note the shelf life of items and place older items in the front to be used first ... Implement the rules of good housekeeping and asepsis for clinical supplies • Sterile items must be kept sterile and clean items clean • Chemicals, drugs, and solutions – Keep in a cool, dark place...

Ngày tải lên: 09/11/2016, 16:14

... dictates and posting lab results, what are two other followup tasks the medical assistant might be required to perform as part of follow-up to a patient appointment? ANSWER: The medical assistant ... • Expands on SOAP format C Chief complaint, presenting problems, subjective statements H History: social and physical history E Examination D D A R Details of problem and complaints Drugs and ... Timeliness, and Accuracy of Records (cont.)  Timeliness – Record all findings as soon as they are available – For late entries, record both original date and current date – Record date and time...

Ngày tải lên: 09/11/2016, 16:14

... remain safe and secure • Evaluate storage sites carefully • Preferably place files in fireproof and waterproof containers • The storage site should be safe from – Fire and floods – Vandalism and theft ... request in writing and then proceed to locate the records The Labor Standards Act specifies that employee health records must be kept for three years, so they should be on hand at the office Excellent ... 10.1 Equipment and supplies needed for filing medical records are – Filing shelves and cabinets, rotary circular files, plastic index boxes – Labeling equipment – Hanging file folders and filing...

Ngày tải lên: 09/11/2016, 16:15

... types of calls the medical assistant handles with those the physician or other staff members handle 11.6 Describe how to handle various types of incoming calls from patients and from others 11.7 Discuss ... must be professionally and effectively handled • Telephone etiquette – Common courtesy – Proper pronunciation, tone, and enunciation • How to handle difficult situations and complaints • How to ... should be legible and free from ambiguity • Conciseness – it should be brief and direct • Courtesy – it should be respectful and considerate • Cohesiveness – it should be organized and logical Certainly!...

Ngày tải lên: 09/11/2016, 16:15

... Mr Anderson calls at 0830 and cancels his 0900 but calls the office again at 1230 c/o redness and discomfort at his surgical site What should the medical assistant do? ANSWER: The medical assistant ... appointment in two weeks What should the medical assistant do? ANSWER: The medical assistant should offer Mr Lincoln a choice of dates and times available to accommodate Mr Lincoln’s needs After ... outside appointments include – – – – Consults with other physicians Laboratory work X-rays and other diagnostic tests Hospitalizations and surgeries • Be sure to have a doctor’s order specifying –...

Ngày tải lên: 09/11/2016, 16:15

... who is blind and hard of hearing enters the medical office for the initial visit How should the medical assistant obtain the medical information? ANSWER: A Speak louder and slower and ask each ... area of the medical office and most of the patients waiting to be seen are between the ages of 19 and 30 Would it be appropriate to put on a mixture of heavy metal and rap music? If yes, why? ... (cont.)  Infectious waste    Vomit and blood are infectious wastes Proper cleaning and disposal are required OSHA regulations    Regular cleaning of walls and floors Use of disinfectants to...

Ngày tải lên: 09/11/2016, 16:15

... education = lifelong pursuit • Medical professionals – Encourage and teach health habits and behaviors • Medical assistants – Recognize and overcome roadblocks to education – Become comfortable with ... speak or understand English – Use pictures and charts – Translations – Family or friends may be able to read it to them • Match learning materials to patient needs and level of understanding © 2011 ... feelbefore during the technique procedure and needed restrictions after surgery provide a return demonstration ofand/or the to validate understanding and technique accuracy © 2011 The McGraw -Hill...

Ngày tải lên: 09/11/2016, 16:15

... officer and committee who also: – Audit and monitor compliance – Develop written policies and procedures that are consistent with regulations and laws – Provide ongoing communication and training ... laterality – Expanded codes capture more detail – Flexibility and expandability © 2011 T he McGraw -Hill Com panie s, Inc A ll rights reserv ed 16-14 Apply Your Knowledge A medical assistant has ... The CPT (cont.) Laboratory Procedures • Panels – organ or disease-oriented – Pathology and Laboratory sections of the CPT – If separate codes are used, they will be rebundled and payment delayed...

Ngày tải lên: 09/11/2016, 17:07

... carriers) – Payment plans – Some have large outstanding balances A proper understanding and administration of billing and payment collection methods is required © 2011 The McGraw -Hill Com panies, ... the business • Billing and collections convert account receivable into readily available income © 2011 The McGraw -Hill Com panies, Inc A ll rights reserv e d 17-6 Standard Payment Procedures ... medical assistant contact when performing a credit check? ANSWER: When performing a credit check, the medical assistant will need to contact the patient’s employer to verify employment and the...

Ngày tải lên: 09/11/2016, 17:08

... total deductions, and net earnings 18.11Prepare an employee earnings record and payroll register 18.12Set up the practice’s tax liability accounts 18.13 Complete federal, state, and local tax forms ... procedures in a logical and consistent manner • Be consistent in the way you handle transactions • Use check marks as you work to avoid errors • Write clearly with same type and color of pen • Double-check ... New log sheet and charge slips/receipts on pegboard each day When a patient arrives for an appointment, put the patient ledger card on the pegboard and enter date, patient name, and previous balance...

Ngày tải lên: 09/11/2016, 17:08

... that covers the body and most organs • Glandular epithelium is composed of cells that make and secrete substances – Exocrine gland – secretes product into duct – Endocrine gland – secretes product ... describe the location of body parts and various body regions • Anatomical position – body is standing upright, facing forward, with the arms at the sides and palms of hands facing forward • Used to ... 19-9 Apply Your Knowledge True or False: T _ ANSWER: Anatomy is the study of structure F Physiology is the study of function and _ structure Physiology is the study of function T Homeostasis is...

Ngày tải lên: 09/11/2016, 17:08

... burns and describe their appearances and treatments © 2011 The McGraw -Hill Com panies, Inc A ll rights reserv e d 20-4 Learning Outcomes (cont.) 20.10 Describe the causes, signs and symptoms, and ... major tissue types, plus – Sudoriferous (sweat) glands – Sebaceous (oil) glands – Hair follicles and arrector pili muscles – Collagen, elastin, and nerve fibers – Blood vessels • Binds the epidermis ... Carcinoma • Less common than basal cell carcinoma • Found on face, lips, ears, and backs of hands • Signs and symptoms and treatments are the same as for basal cell carcinoma © 2011 The McGraw -Hill...

Ngày tải lên: 09/11/2016, 17:08

... rights reserv ed 21-39 Bones of the Shoulders, Arms, and Hands (cont.) • Hand – carpals per hand – metacarpals per hand – 14 phalanges per hand • in each finger • in each thumb © 2011 T he McGraw ... Differences • Male Skull • Male pelvic bones – Larger and heavier – Heavier and thicker – Forehead shorter – Obturator foramina and acetabula are larger and closer together – Face less round – Jaw larger ... foundation • Projections and processes for muscle and ligament attachment • Depressions and hollows for articulations – the connection of bones at joints • Openings for blood vessels and nerves © 2011...

Ngày tải lên: 09/11/2016, 17:08