1 overview of customer information

Telesales - Kĩ năng bán hàng qua điện thoại

Telesales - Kĩ năng bán hàng qua điện thoại

... Maintaining Customer Information 4.1 4.1.1 4.1.2 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 4.20 4.21 4.22 4.23 4.24 4.25 Overview of Customer Information ... unified computing and information resource Oracle is the world’s leading supplier of software for information management, and the world’s second largest software company Oracle offers its database, ... track of who changes information If you enter information into database tables using database tools, you may store invalid information You also lose the ability to track who has changed your information...

Ngày tải lên: 13/01/2014, 14:14

256 10,3K 76
Tài liệu Báo cáo Y học: The b-1,4-endogalactanase A gene from Aspergillus niger is specifically induced on arabinose and galacturonic acid and plays an important role in the degradation of pectic hairy regions pdf

Tài liệu Báo cáo Y học: The b-1,4-endogalactanase A gene from Aspergillus niger is specifically induced on arabinose and galacturonic acid and plays an important role in the degradation of pectic hairy regions pdf

... disappears To determine whether a small amount of a-L-1,3-arabinofuranosidase was responsible for the disappearance of Fig HPAEC analysis of the hydrolysis of arabinogalactans by GALA Three different ... substrate Two hundred microlitres of a solution of 1% (w/v) azo-galactan in water was mixed with 50 lL of a 50-mM sodium acetate buffer (pH 4.2) followed by the addition of 50 lL enzyme solution Incubations ... in duplicate The hydrolysis activity of GALA with different arabinogalactans was measured in duplicate by HPAEC and MALDI-TOF MS after incubation of mgÆmL)1 of potato, onion and soy arabinogalactan...

Ngày tải lên: 21/02/2014, 01:21

9 669 0
The Importance of Eye Contact in the Classroom

The Importance of Eye Contact in the Classroom

... that there is a strong link between the amount of eye contact people receive and their degree of participation in group communication in the number of turns taken in a group conversation for example ... contact is, fundamentally, time and effort saving Much of the above is likely to seem transparently obvious, only natural, and an aspect of human behaviour either innate or developed over time ... effort with specific messages delivered by eye and facial expression Show praise, encouragement often, and disapproval occasionally Remind learners that they ought to know an answer or that they...

Ngày tải lên: 06/09/2013, 10:10

2 699 0
Tài liệu Module 4: Displaying an XML Document Using XSL ppt

Tài liệu Module 4: Displaying an XML Document Using XSL ppt

... Presence of Presence of child elements child elements Value of element Value of element or child elements or child elements Presence of Presence of attributes attributes Value of Value of attributes ... outputs the value of a source node The element can appear one or more times in the output template Outputting the text of the matched node When the element ... achievable because most of the tasks have been covered in a similar way in the module Module 4: Displaying an XML Document Using XSL # Overview Slide Objective To provide an overview of the module topics...

Ngày tải lên: 09/12/2013, 17:15

60 467 0
Tài liệu Báo cáo khoa học: An alternative isomerohydrolase in the retinal Muller cells of a cone-dominant species doc

Tài liệu Báo cáo khoa học: An alternative isomerohydrolase in the retinal Muller cells of a cone-dominant species doc

... absence of a metal chelator, RPE65c catalyzed the production of 11cROL and 13cROL from atRE (Fig 4A) However, in the presence of mM of the metal chelator, bipyridine, the enzymatic activity of RPE65c ... iron-dependent Characterization of the kinetic parameters of the enzymatic activity of zebrafish RPE65c To determine the steady-state kinetics of the enzymatic activity of zebrafish RPE65c, the assay ... that all of the measurements were taken within the linear range First, we plotted the time course of 11cROL and 13cROL generation after incubation of the atRE-liposomes with 125 lg of total cell...

Ngày tải lên: 14/02/2014, 14:20

14 754 0
Tài liệu Gulf War and Health: Volume 4. Health Effects of Serving in the Gulf War docx

Tài liệu Gulf War and Health: Volume 4. Health Effects of Serving in the Gulf War docx

... president of the National Academy of Sciences The National Academy of Engineering was established in 1964, under the charter of the National Academy of Sciences, as a parallel organization of outstanding ... achievements of engineers Dr Wm A Wulf is president of the National Academy of Engineering The Institute of Medicine was established in 1970 by the National Academy of Sciences to secure the services of ... combination of agents is the cause of Gulf War veterans’ illnesses Limitations of Exposure Information Determining whether Gulf War veterans face an increased risk of illness because of their exposures...

Ngày tải lên: 16/02/2014, 01:20

292 575 0
Tài liệu Báo cáo khoa học: An intermediate step in the evolution of ATPases – a hybrid F0–V0 rotor in a bacterial Na+ F1F0 ATP synthase pdf

Tài liệu Báo cáo khoa học: An intermediate step in the evolution of ATPases – a hybrid F0–V0 rotor in a bacterial Na+ F1F0 ATP synthase pdf

... mixture of mL of solution A (0.1 m Tris ⁄ HCl, pH 6.8, 50 mg luminol in a total volume of 200 mL), 400 lL of solution B (11 mg p-hydroxycoumaric acid in 10 mL dimethylsulfoxide) and 1.2 lL of H2O2 ... operation of the enzyme under symmetry mismatch conditions [37] In the enzyme from A woodii, rotation of the c ring over each phase of 120° is coupled to at least two different numbers of ions ... averages of c rings, it was clear that they were composed of 11 domains each, corresponding to 22 transmembrane helices Structural investigations of the A woodii c ring The same 2D crystals of the...

Ngày tải lên: 18/02/2014, 17:20

9 773 0
Tài liệu Báo cáo khoa học: Crystal structure of thiamindiphosphate-dependent indolepyruvate decarboxylase from Enterobacter cloacae, an enzyme involved in the biosynthesis of the plant hormone indole-3-acetic acid doc

Tài liệu Báo cáo khoa học: Crystal structure of thiamindiphosphate-dependent indolepyruvate decarboxylase from Enterobacter cloacae, an enzyme involved in the biosynthesis of the plant hormone indole-3-acetic acid doc

... is different in all of the tetrameric PDCs of known three-dimensional structure Binding of the cofactors ThDP and Mg2+ The homo-tetrameric IPDC binds four molecules of the cofactors ThDP and Mg2+ ... free of cofactors A molecular mass of 60 000 Da per subunit resulted from SDS/PAGE, which corresponded to the value calculated from the nucleotide sequence of the structural gene The identity of ... content of 45% The structure of IPDC was solved by molecular replacement using a dimer of ZmPDC as an initial search model and refined to final Rfree/ R-values of 23.6%/20.5% The stereochemistry of...

Ngày tải lên: 20/02/2014, 11:20

10 558 0
Báo cáo khoa học: Transcriptional regulation of the desferrioxamine gene cluster of Streptomyces coelicolor is mediated by binding of DmdR1 to an iron box in the promoter of the desA gene doc

Báo cáo khoa học: Transcriptional regulation of the desferrioxamine gene cluster of Streptomyces coelicolor is mediated by binding of DmdR1 to an iron box in the promoter of the desA gene doc

... proved that iron control of the Regulation of the desferrioxamine gene cluster expression of the des cluster is mediated by the DmdR1 regulator Results Deletion of the desA gene of S coelicolor blocks ... Regulation of the desferrioxamine gene cluster S Tunca et al Fig Primer extension analysis of the transcription start (TS) point of the S coelicolor desA promoter Comparison of the reaction sequences of ... order to analyze the role of iron and the DmdR1 regulator in the transcriptional control of the desferrioxamine cluster In this study, we report the deletion of the first gene of the desABCD gene cluster...

Ngày tải lên: 16/03/2014, 11:20

13 456 0
Báo cáo khoa học: Secondary structure assignment of mouse SOCS3 by NMR defines the domain boundaries and identifies an unstructured insertion in the SH2 domain pdf

Báo cáo khoa học: Secondary structure assignment of mouse SOCS3 by NMR defines the domain boundaries and identifies an unstructured insertion in the SH2 domain pdf

... performed at 298 K Solutions of 10– 25 lm SOCS3 in the cell were titrated by injection of a total of 290 lL of 80–200 lm of the gp130 peptide The heat of dilution of the gp130 peptide into buffer ... missing spin systems (Ser25–Ser28 and Gly170), 100% of 1HN, 100% of 15N (excluding 18 proline residues), 96% of 13Ca, 84% of 13Cb, 87% of 13C¢ and 84% of 1Ha were assigned unambiguously (Fig 2) HNCO ... characterization of SOCS3 shown in Fig This region displays all of the common features of PEST sequences [22], namely a high proportion of Pro, Glu, Ser and Thr residues, the absence of Lys, His and...

Ngày tải lên: 16/03/2014, 14:20

11 525 0
Báo cáo khoa học: Deadenylation of interferon-b mRNA is mediated by both the AU-rich element in the 3¢-untranslated region and an instability sequence in the coding region pot

Báo cáo khoa học: Deadenylation of interferon-b mRNA is mediated by both the AU-rich element in the 3¢-untranslated region and an instability sequence in the coding region pot

... transfection mix contained 10 lg of RNA (between 10–100 ng of the in vitro transcribed mRNA supplemented by a carrier tRNA) and 10 lL of lipofectine in a total volume of 200 lL of serum free-medium In ... oligomerization of a SalI linker was inserted in the HincII site of the pIFNHA construct located at the beginning of IFN-b mRNA 5¢UTR To place the IFN-b gene under the transcriptional control of a constitutive ... DMEM containing 10% of fetal bovine serum (FBS; Myoclone Super Plus, Life Technologies) and 1% of penicillin/ streptomycin The cells were infected by addition of 80 UÆmL)1 of Sendaı¨ virus during...

Ngày tải lên: 17/03/2014, 10:20

8 361 0
Báo cáo khoa học: A unique tetrameric structure of deer plasma haptoglobin – an evolutionary advantage in the Hp 2-2 phenotype with homogeneous structure pot

Báo cáo khoa học: A unique tetrameric structure of deer plasma haptoglobin – an evolutionary advantage in the Hp 2-2 phenotype with homogeneous structure pot

... drawing of tandem repeat region (B and B1) of deer and human a-chain The most significant feature of human a2 is that it matches the ABC domains of a1 but with an additional insertion of a redundant ... Isolation of deer Hp The molecular size of the Hp a-chain has been conventionally used for identifying the phenotype of a given Hp protein To further characterize the molecular form of deer plasma ... that of human, with 142 (a2) and 245 (b) residues (Fig 5A,B) A tandem repeat of the deer a-chain was observed (discussed below) Structure of deer haptoglobin Amino acid sequence alignment of deer...

Ngày tải lên: 23/03/2014, 07:20

13 527 0
Báo cáo khoa học: An intermediate step in the evolution of ATPases ) the F1F0-ATPase from Acetobacterium woodii contains F-type and V-type rotor subunits and is capable of ATP synthesis Michael Fritz and Volker Muller ¨ docx

Báo cáo khoa học: An intermediate step in the evolution of ATPases ) the F1F0-ATPase from Acetobacterium woodii contains F-type and V-type rotor subunits and is capable of ATP synthesis Michael Fritz and Volker Muller ¨ docx

... 60 mL of buffer B luminol), and solution B (10 mL of dimethylsulfoxide containing 11 mg of p-hydroxycoumaric acid)] Blot membranes were incubated in a mixture of mL of solution A, 400 lL of solution ... the isolation of membrane vesicles, 20–25 g of cells (wet mass) was suspended in 200 mL of 50 mm Tris ⁄ HCI, 10 mm MgCI2, and 420 mm sucrose (pH 7.5) (buffer A) After addition of g of lysozyme ... analysis of the stucture and function of the rotor of the Na+ F1F0-ATP synthase from A woodii, the first containing V0- and F0-like c subunits Experimental procedures Growth of cells and isolation of...

Ngày tải lên: 23/03/2014, 09:20

8 486 0
tiểu luận managing successful organizational change in the public sector

tiểu luận managing successful organizational change in the public sector

... quy định  Nhiều thay đổi tổ chức tương tác với nhau, gây hiệp lực (synergies) đánh đổi (trade-offs) F Thể chế hoá thay đổi (Institutionalize Change)  Là trình tái đông  Quản lý nhân viên phải...

Ngày tải lên: 16/04/2014, 02:30

20 480 0
Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_1 docx

Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_1 docx

... areas of reputable business operation These include: maintaining a high level of ethical standards; registration of members who hold public office; dissemination of honest and accurate information; ... information; confidentiality of information obtained from clients, past and present; l representation of competing interests only with the consent of those concerned; l disclosure of any shareholding ... correct, especially those of a given profession or group’ 10 319(03).p65 10 13/06/00, 12:23 Ethics and the law Codes of conduct Every professional body, organization, profession or trade body in...

Ngày tải lên: 21/06/2014, 14:20

17 503 0
Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_2 pot

Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_2 pot

... Often, old photographs, or those of a historical nature, look better in a sepia finish This is a faded, ‘brown’ look, giving the impression of age Another striking type of finish is the use of ... edge to edge Assignment of copyright Remember that under the terms of the Copyright, Design & Patents Act 1988 the owner of the copyright of any work is the author or creator of it, in this case ... Institute of Designers) then he or she will be bound by their code of conduct So, of course, will you! The brief should include the following information: clear aims and objectives; background information...

Ngày tải lên: 21/06/2014, 14:20

17 433 0
Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_3 doc

Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_3 doc

... in this area of our work is positive, with an increasing number of better managed, often more sophisticated events, and an increased professionalism in the approach to this aspect of public relations ... out -of- the-way corner Make sure you are happy with the position of the stand On booking, a percentage of the fee is payable up front as a deposit This may or may not be refundable in the event of ... check the small print of the contract The balance of the fee is payable after the event What sort of space? When booking stand space, exhibition organizers will usually offer a choice, either...

Ngày tải lên: 21/06/2014, 14:20

17 411 0
Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_5 docx

Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_5 docx

... specific information is charged for, plus the cost of the call There are firms that will produce page information for clients It can provide similar information to ‘online’ airline reservation information ... – a practical guide of news of local and specialized interest, thus enabling public relations officers to reach the local media instantly, instead of issuing huge numbers of news releases Editors ... and exchange information, copyright and the control of access are just a few of the issues being raised In addition, because many businesses now carry pages with a large amount of information...

Ngày tải lên: 21/06/2014, 14:20

17 453 0
Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_6 doc

Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_6 doc

... analysis of the information received, can be a very useful method of assessing the effectiveness of work carried out Again, it is a form of intelligence gathering, or detective work, in that a mass of ... Appendix Appendix The Institute of Public Relations Code of Professional Conduct (July 1998) Introduction The Code of Professional Conduct has been drawn up by the Institute of Public Relations to set ... taking place in this area of work The aim of this book has been to try and pass on some of the author’s experience, as well as some of the skills and knowledge that are part of public relations, in...

Ngày tải lên: 21/06/2014, 14:20

17 458 0
Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_7 ppt

Online Public Relations A Practical Guide to Developing an Online Strategy in the World of Social Media PR in Practice by David Phillips and Philip Young_7 ppt

... without prior written permission of the employer or client and of the member’s chief executive or chief financial officer or compliance officer ‘Inside information is information about an employer ... hold him in dispute Passing off Passing off is the misuse of a trade name, brand, or trade name of goods It also covers the imitation of the ‘get-up’ or presentation of the goods concerned, which ... misuse of any information about an employer’s or client’s businesses, to a member’s advantage, whether or not the information is confidential 3.6 Use inside information for gain Nor may a member of...

Ngày tải lên: 21/06/2014, 14:20

17 471 0
w