BUILDING HIGH AVAILABILITY BROADBAND NETWORKS FOR VALUE-ADDED SERVICE DELIVERY Bring all the pieces together ADC Professional Services for Network Services Providers 107100 1/26/05 7:39 AM Page 1 and 99.999% availability, these concepts represent the starting point of any discussion on value-added services. The business exposure is enormous as even the most minute of failures can lead to irrecoverable losses. And in the United States, federal law now mandates busi- ness continuity. For carriers, a managed-services busi- ness strategy must include a technology strategy that can support the critical needs of business customers. The only serious answer is a high availability broadband network (HABN). At ADC, we know the value that carriers place on the success of HABN networks for their end customers. We know that each and every deploy- ment is crucial, that integration is extremely difficult, and that it takes a tremendous amount of resources to deploy HABN networks on-time and on- budget. We know precisely how difficult it is to install, commission and integrate the required network elements successfully. We also know that we help reduce the complexity of HABN ring deployments. Working with ADC helps to ensure complete success for your HABN project. We've completed more than 20 successful HABN ring deployments for a large U.S based Tier 1 carrier, making us one of the most expe- rienced systems integrators for HABN deployments. Each of these projects was delivered to the most strin- gent of standards as measured by customer quality- assurance auditors. Our experience is only part of the reason that ADC is the right choice for your HABN project. We've built a new network integration center dedicated to optical DWDM deployments. This new lab, located in Atlanta, is our home for proof of concept testing, customer demonstrations, technical procedure development and testing, problem simulation and resolution, and resource training. Reliability. Redundancy. Security. For businesses that depend on hundreds of petabytes of data Our unique experience and commitment to HABN make us intimately familiar with all processes, configurations, equipment, and commissioning and integration requirements. We also understand the nuances of these complex deployments, and that knowledge helps us build success into every project. In addition to our unique experience with rings, we offer our strength as a national vendor with flexible pricing models. With our focus on HABN, it makes sense to work with the one company that has the experience, expertise and resources to make your project a complete success. Your customers demand the highest possible level of service available, and your choice of professional services partner has a direct effect on the quality of your infrastructure. ADC is a proven partner in success. Bring all the pieces together 107100 1/26/05 7:39 AM Page 3 BRING ALL THE PIECES TOGETHER PROGRAM AND PROJECT MANAGEMENT As your project manager, we bring all the elements together to improve quality, reduce deployment cycle times, and ensure on-time service delivery. Using our proven three-step Planning – Implementation – Closure process, each project or program is optimally managed in terms of scope, quality, schedule and cost. We handle all the details with multiple vendors to ensure success. In addition to the normal project management services provided to our customers, the ADC HABN project managers: • Coordinate and track all OEM material shipments • Participate in all HABN calls and meetings • Provide detailed status updates to the project team • Track and manage all dates • Manage and coordinate all material shipments • Schedule all customer site visits • Negotiate date changes with the project team • Ensure the project is completed on time ADC’s HABN Services ADC offers a full range of services now cus- tomized for optical DWDM deployments. The experience that comes from deploying more than 20 rings ensures the strictest adherence to the most stringent of requirements. ADC services for HABN include: • Project management • Engineering • Furnishing • Rack and Stack • Installation • Commissioning and Integration Through both design and detail engineering, we provide the expertise needed to plan and document specifications for each project. BRING ALL THE PIECES TOGETHER ENGINEERING SERVICES Our 20 years of experience with multivendor, multitechnology, multiservice networks allows us to build comprehensive integration solutions that reduce risk and deliver results. Our unique experience in DWDM deployments ensures the highest level of engineering expertise available. Our engineers gather information from HABN- provided logical ring diagrams, OEM-provided bill of materials, site surveys, and other sources to produce a customized Engineering Design Package. The EDP is a comprehensive engineering document that includes site specific details and overall ring architecture information including: • Network diagram • Job information • Site directions • Customer deliverables • Task list/installation notes • Floor plan diagram • Cable rack diagram • Fiber raceway diagrams • Power and grounding diagrams • Top and bottom support diagrams • Bay layout diagrams • Shelf layout diagrams • Signal flow/fiber run diagrams • Cabling diagrams • Timing diagrams • Parallel telemetry/alarm wiring diagrams • Commissioning/provisioning sheets • Test data sheets • Equipment lists • EDP survey sheets We also provide our customers and resources with an ADC Installation Package. This is a site- specific detailed set of instructions for installing a HABN network that includes: • Material lists • Cable running diagrams • Rack and shelf configurations • External cabling configurations • Site-specific EDP information Using ADC expertise, our customers are: • Saving 20% or more on their supply-chain management costs • Reducing deployment cycle delays caused by staging and distribution problems • Reducing the complexity of their installations and deployments ADC has a team of materials experts dedicated to: • Supply-chain management • Warehousing management • Project staging • Distribution management With secured warehousing staging facilities throughout the United States and Europe, we serve as a single point of contact from order to invoice, and for procurement and handling of materials ranging from OEM network equipment down to minor miscellaneous materials. BRING ALL THE PIECES TOGETHER MATERIAL SERVICE Our material services capability is one of the many reasons why companies choose ADC as their systems integration partner. • Network overview diagrams, which include the various diagrams showing both physical and logical overviews of the ring • Site floor plans that show the location of equipment for each site on the ring • Equipment elevation diagrams of equipment positioning within the cabinet for each site on the ring • Detailed shelf diagrams showing card layout assignments in each chassis for all sites on the ring • Equipment connectivity diagrams that illustrate intershelf connectivity, and tributary, management and power connections • Commissioning and telemetry data and channel assignments, detailing the data used to configure each shelf on the ring • An equipment list of all equipment associated with each site on the ring • A fiber-ring diagram illustrating fiber-ring design including fiber-circuit IDs, patch panel and port assignments, and their OTS-In and OTS-Out association • Baseline fiber characterization/equipment power-level information that shows the data from the fiber characterization and initial equipment power levels • Commissioning and integration test documentation of soak test, protection switching, channel test results, etc. • Testing procedures to perform channel tests, protection switching, etc. The final document in the engineering phase is ADC's Ring Design Package (RDP), which contains all the engineering information about the ring. Used for maintenance and troubleshooting, the RDP includes: BRING ALL THE PIECES TOGETHER In addition to simply mounting OEM and ADC -furnished material in a cabinet or rack, we perform the following for HABN deployments: • Complete OEM equipment inventory matched to the approved OEM bill of materials. Any discrepancies are discovered early in the job cycle and corrected before impacting your due dates. • Full pre-assembly of the HABN nodes, including all intrabay cabling and cable testing. • Full burn-in and testing of OEM equipment. Faulty equipment is identified early in the job cycle and corrected before impacting your due dates. • Site-specific inventories including card-level serial numbers. This is used to prepopulate OEM maintenance database records so OEM maintenance contracts and depot-sparing levels are in place at ring turn up. • Verification of OEM software and firmware version. • Precommissioning of the nodes. Site-specific data is loaded into the OEM and net- work monitoring equipment. The data include IP addresses, alarm telemetry information, card specif- ic data, and other parameters. This reduces the amount of on-site time to turn up a node. In some cases, the actual ring may be turned up and tested in our staging center. Once complete, the cabinet or rack is crated and shipped with any additional materials to the node site. The cabinet/rack is ready to be bolted into place, cabled up, powered on, and ready for final commissioning and integration. RACK AND STACK (R/S) / PRECONFIGURATION SERVICES ADC provides a level of service beyond the normal rack and stack functions. BRING ALL THE PIECES TOGETHER INSTALLATION SERVICES ADC has hundreds of certified, trained and experienced installers located across the United States. Our installation teams are trained on equipment from more than 60 OEMs, so you're ensured that our installers can meet your installation needs, and have the knowledge and flexibility to deliver quality services. We've completed more than 200,000 installations projects in all types of networks, and we have proven abilities to handle even the largest of deployments. Our track record with rings deployments, coupled with extensive training, experience and commitment to quality, helps make each project a total success. BRING ALL THE PIECES TOGETHER COMISSIONING AND INTEGRATION SERVICES ADC is both trained and certified by the world's leading OEMs on the optical platforms used in HABN deployments. Training alone isn't enough - our commissioning and integration teams have live, hands-on experience in preparing rings for service. The services we provide include: • Loading and verifying all software configurations • Integrating all the nodes into the ring • Adjusting optical power levels • Configuring all network management parameters • Adding wavelengths and channels The last phase of this critical stage is testing the ring. Carriers' standards are very stringent and require the use of high-end test sets to absolutely ensure the ring is ready for live operation. ADC has the technicians, tools, and experience for: • Network management system tests • Optical interface tests • Bit Error Rate (BER) measurement tests • Synchronization integrity verification • Protection switching tests • Testing far-end loop back (required to con- firm that channels can carry provisioned traffic between end points) • Testing graduated loop back (recommended for locating faults without removing or replacing network equipment) • Protocol Testing (OC-x, DSX-1/3, GigE, 10/100 Ethernet, Fiber Channel, Escon, Ficon, etc.) ABOUT ADC PROFESSIONAL SERVICES Whether it's current or next-generation network deployments, ADC Professional Services can bring all the pieces together for your success. Through its Professional Services organization, ADC helps plan, deploy and maintain telecommunications networks throughout the United States and Europe. ADC’s unique experience in multivendor, multitechnology, multiservice solutions makes ADC the ideal choice for projects that require an in-depth, hands-on understanding of simple to complex network environments. Planning Services • Program and Project Management • Network Inventory and Audit • Engineering Deployment Services • Program and Project Management • Engineering • Material Services • Preconfigured Equipment Solutions • Power Services • Installation Services • Commissioning and Integration • Decommissioning and Removals Maintenance Services • Program and Project Management • Network and Inventory Audit • Preventive and Routine Maintenance • Decommissioning and Removals ADC Professional Services offers com- prehensive solutions for network oper- ators delivering voice, video and data services over wireless, wireline and cable networks. Learn more at www.adc.com/professionalservices 107100 1/26/05 7:40 AM Page 10 [...]... costs, and drive broadband growth We deliver industry-proven solutions that meet the needs of today’s networks, while anticipating future growth requirements Our innovative and flexible approach positions our customers for advanced services delivery ADC is a world leader in providing global network infrastructure products, services and software that enable the profitable delivery of high- speed Internet,... ADC'S PRODUCTS AND SERVICES ADDRESS OUR CUSTOMER’S MOST FUNDAMENTAL CHALLENGES INCLUDING: • Reduction of capital and operational expenditures • Creation of new and profitable broadband services • Utilizing current network resources to maximize return on investment • Successful management of broadband services and network performance ADC’s comprehensive portfolio of products and services helps our customers... network infrastructure products, services and software that enable the profitable delivery of high- speed Internet, data, video, and voice services over our customers’ unique networks Regional Headquarters BRING ALL THE PIECES TOGETHER 107100 U.S ADC Professional Services ADC World Headquarters 13625 Technology Drive Eden Prairie, MN 55344 Ph 1.800.366.3891 ext 70595 Germany Müggellandstraße 8-10 12559... contacting our headquarters office in Minneapolis ADC Telecommunications, Inc views its patent portfolio as an important corporate asset and vigorously enforces its patents Products or features contained herein may be covered by one or more U.S or foreign patents An Equal Opportunity Employer 1296851 1/05 Revision © 2004, 2005 ADC Telecommunications, Inc All Rights Reserved ... Park Papworth Everard, Cambridge CB3 8GY Ph +44 (0) 1480 832100 Web Site: www.adc.com From North America, Call Toll Free: 1-800-366-3891 • Outside of North America: +1-952-938-8080 Fax: +1-952-917-3237 • For a listing of ADC’s global sales office locations, please refer to our web site ADC Telecommunications, Inc., P.O Box 1101, Minneapolis, Minnesota USA 55440-1101 Specifications published here are current . BUILDING HIGH AVAILABILITY BROADBAND NETWORKS FOR VALUE-ADDED SERVICE DELIVERY Bring all the pieces together ADC Professional Services for Network Services. serious answer is a high availability broadband network (HABN). At ADC, we know the value that carriers place on the success of HABN networks for their end