Trustworthy (They offer us caring, honest feedback, even when it might hurt) Good listener (A good friend ... asks questions and truly listens to the answers) Supportive ( When you have a dream you want to accomplish, they will encourage
LESSON : A: Hello, you know the …family? B: Yes, they are my neighbors A: I want to know some information about their family Can you help me? B: Of course A: Umm, How many people are there in their family? B: There are … members That is …, … years old, is a… A: About their relatives (card 1,2,3,6)/ Marital status?(card 4,5) B: They have… A: Do they have pets? B: No, they don’t/ yes, they have… A: Thank you so much B: You’re welcome LESSON and 7: A : Good evening , Linh B : Good evening , Tam A : For you, who would be a ….? B : I think …… are…, and they… It’s my opinion What about you? A : I think it will be a person that… B : I know what you mean A : OK Good bye and see you later *True/ good friend: -Trustworthy (They offer us caring, honest feedback, even when it might hurt) - Good listener (A good friend asks questions and truly listens to the answers) - Supportive ( When you have a dream you want to accomplish, they will encourage motivate you towards it.) - Caring (A good friend cares about your well-being Even if they don’t always agree with every decision you make, a friend should be empathetic and try to understand your perspective.) *Good co-worker: -Attentive ( A good coworker shows their colleagues that they are fully listening and that what they're saying is valuable.) - Creative (When coworkers know you're creative, they will likely ask for your input on different projects.) - Helpful (A good coworker offers useful advice and tries to help their team problem-solve.) -Kind-hearted (Employees enjoy working with someone who is genuinely nice and caring) *Good boss: -Supportive (No-one wants to work with a difficult or uncaring boss A good boss is one who is kind, helpful, caring and compassionate.) -Decisive (Leaders who make decisions with speed and conviction might not always get things right, but they’ll be able to keep their organization moving forward -Clear vision (Bosses who communicate the company’s vision, mission and strategic goals clearly to their employees will find their workforce to become more engaged and productive.) - Recognize efforts (A good boss always finds an opportunity to acknowledge and recognize the good work done by employees.) *Team leader: -Confident in the Team (An effective team leader is confident in his abilities, as well as confident in the abilities of his team members) -Fair and Kind (A quality team leader treats team members fairly He is consistent with rewards and recognition, as well as disciplinary action) -A Clear Communicator (Quality verbal and written communication skills allow leaders to present expectations to team members in a way workers can understand.) *Good spouse: -Share a strong emotional connection(Sharing a strong emotional connection with the spouse is one of the key characteristics of a good partner.) -Respect (Love is about more than the warm and happy way you feel around your partner – but one of the top qualities of a good spouse is respect.) - They are your best friend *Good teacher: -Good listener( Teachers that are skilled in listening often pick up on what isn’t being said, such as any anxieties a student may have, and can then help the student build their skills and confidence levels) -Adaptable (Effective teachers need to be able to work in a constantly evolving environment and adjust their teaching methods when necessary) -Engaging( Being able to engage students with humor and creative lessons is an important part of what makes someone a good teacher) LESSON : A: Hello, I'd like to check-in, please My name is… I had a reservation on email B: Yes, I have your reservation May I have your… A: Here you are By the way, is there a… ? B: (Answer) A: Thanks, and I want to know if… B: (Answer) Can I have your credit card, please? A: Sure B: Thank you, let me confirm this for you You have a … room for … nights Check-out date will be October 15 Can you fill the form?(2) I want to know if a queen-size bed is ok?(3) Is there anything more I can for you? A: I don’t think so, thank you B: You’re welcome Enjoy your stay LESSON : SPEAKING CARD : Hotel clerk : Front desk, How can I help you ? B : Hi, I just checked in There are some problems with my room My room number is… Hotel clerk : Oh, sorry to hear that What are the problems ? B : Well I think there’s a problem with the….Can you send someone to fit it ? Hotel clerk : Ok, I’ll get someone to come and look at it right away B : Oh, I am going out now ? Can you tell them they’ll come tomorrow ? Hotel clerk : OK Do you have any more problems ? B : I want to ask…… Hotel clerk : Ah, yes… B : Thank you And one more thing… Hotel clerk : First…… B : Oh… A : Thank you for your patience Example : SPEAKING CARD : Hotel clerk : Front desk, How can I help you ? A : Hi, I just checked in There are some problems with my room My room number is 105 Hotel clerk : Oh, sorry to hear that What are the problems ? A : Well I think there’s a problem with the internet in my room, it keeps stopping There’s something wrong with the connection Can you send someone to fit it ? Hotel clerk : Ok, I’ll get someone to come and look at it right away A : Oh, I am going out now ? Can you tell them they’ll come tomorrow ? Hotel clerk : OK Do you have any more problems ? A : There’s an air-conditioner in my room It’s very hot in the room Hotel clerk : Can you find the deal on the wall ? It’s normally near the light switch A : Oh, I see it Sorry I only look near the air-conditioner Hotel clerk : Yeah It’s a bit confusing Do you need anything else? Do you need a taxi ? A : Oh yes, of course I need to find a cash machine first Is there one around here ? Hotel clerk : First, you turn right out of the hotel, and cross the road, there’s another hotel Then go past it and turn right The cash machine is right there A : Yes, I get it I will get some money first and go back for a taxi Thanks very much B : Thank you for your patience LESSON : ** Use the map above to give directions to the place you are talking about A : Hi, sorry to bother you a bit Can you ask me a few things because I just got here traveling B : Yes, of course A : … Now, I want How to get there? B : Uhm you look at the direction my hand is pointing…… A : Oh, I see it… B : It’s opening hours are… A : It's great to hear that I want to ask more… (Things you can buy or there, Price , Additional services)CARD (Ticket,Things you can see or there, Additional services )CARD (Kinds of drinks served, Things you can or see there, Price,Additional services)-3 B : … A : B : LESSON and : A: Hi, how are things going? B: Well, I think I need to … A: Hmm, you could… B: That’s a good idea/ I don’t really like that idea A: Something else you should is… B: I think I could that, thank you LESSON 9: Interviewer: Hello, I’m … You: Hi …, nice to meet you Interviewer: How are you doing? You: I’m fine, thank you Interviewer: Are you ready? You: Yes, I am Interviewer: As you know, we are looking for a … This job requires you… You: Ok, I got it Interviewer: So, what are your strengths? Why should we hire you? You: I am very …, and I have… Interviewer: Do you have previous work experience? You: Yes, I have… Interviewer: That’s great Do you have any questions? You: Yes, I want to know about working days and hours Interviewer: We work … days a week, from … to … And the salary you will receive is… Do you still have any questions for me? You: No, I believe that I fairly understand the job I hope to have the chance to work for you Interviewer: John, nice meeting you Thank you for coming You: Nice meeting you too LESSON 10 : A : Good morning, Nhi Long time no see ! B : Good morning , Lĩnh A : How is your … doing? B: Well, I’ve made some changes A : Can you tell me what your ideas are? I will add my comments to help you B: The … will … A: That’s a great idea! B: The main reason is that it … A: Uhm I think … also should … It will help to … B: Yes I know what you mean A : Good luck ! B: Thank you *Airline:- Hire famous people for influencer marketing =>Influencers have a lot of fans Give passengers specific points for each travel=>Have more loyal customers *Employment: -Use Artificial Intelligence in recruitment process =>It’s labor-saving and time-saving - Prevent bullying and workplace harassment=>Create a safe working environment *Restaurants: -Provide contactless ordering and delivery=>Ensure safety during the pandemic -Offer a varied menu=> Customers have different demands LESSON 11 : A : Hey, Nhi How’s it going ? B : Hi, Linh ! Good How are you ? A : Great ! I used to know you went to … to travel So, what are some of the things I need to know when I am in … ? B : Ok, LESSON 12 : LESSON 13 : LESSON 14 : N : Hello, what are you doing? L : Hi I was sitting at a book and drinking a glass of juice N : Can I talk with you? Do you know ….? L : Yes you can Uhmm, I know a little about … N: She/he is my cousin She/he always wanted to( hopes) L ; I don't know if … likes … as much as she/he loves … N: No, she/he doesn't … L: Oh is that so I think she/he will …( thinks) N: Yea that’s right She/he is… What about your … ? L : About …? Uhm She/he wants to … N: How fun, so what does she/he not think will do? L : She/he doesn't think that she/he will … N: Oh, May their dreams and wishes come true L : Yes, I hope so too LESSON : How would you describe yourself ? - Hi, I will describe myself for you to understand me better - Looking at me, you will surely think that I am a lively, lovely person because people around me often tell me that - My favorite subjects are literature and English - My hobbies are cooking and reading books Some of my favorite genres are detective, history, and art - In my spare time, I also take an online teacher skills course - In the future, I will try to accumulate more experience to pursue my dream of becoming a better teacher and more successful in teaching Do you enjoy meeting new people ? - That's right, there's a lot of excitement when you meet new people - Especially, I like to meet foreign friends because they have a lot of new things to exchange, giving me the opportunity to learn while chatting such as culture, language, opinions, interests, - There's a new kind of feeling that comes to me, every time I meet someone new LESSON : What influences people's choice of hotels ? - Uhm I think everyone will have a different choice - In my opinion the choice should have several factors like the location of the hotel or the room rate and the amenities available like air conditioning, TV, lockers etc - Some people want to stay at a hotel near the city center or the airport for easy travel - Others choose an affordable place, perhaps a motel, to minimize travel costs - Ratings and reviews on the Internet are also a matter of the most consideration today 2 Why some people not like staying in hotels ? - In my opinion, some people don't like staying in hotels for a few reasons - The number one reason is probably that they don't feel comfortable enough in an environment with so many strangers and strangers living in - Another reason could be that they don't have enough privacy at the hotel - And also, the hotels are usually in the city centers with traffic congestion and noise LESSON : Do you think customer's complaints will improve products or services ? - Yes, I think customer feedback is insight into what is working well about my product or service and what should be done to make the experience better - Because their feedback helps us to ensure that the final product will actually meet their expectations, solve their problems and fulfill their needs - And we will keep customers for a long time What things people often complain about in your country ? - For example, in the city where I am studying, the locals here often complain about the weather - In the summer it is very hot and humid everyone feels tired, so people often talk about how it was that day and how they estimate it to be cooler - People also talk about social issues a lot, especially traffic congestion - Almost every time anyone goes out at rush hour, they complain LESSON : What are the advantages of living in your hometown ? - Uhm I think there's a lot of value in living in this city - And I guess the most obvious thing is that it is very developed and convenient like hospitals, schools, parks, libraries and even shopping malls - Another advantage is that the public transport that most people travel every day such as taxis and buses is also very convenient Would you say your hometown is a good place to live ? Why ? - Yes, definitely - My hometown offers all the modern facilities, job opportunities and then nice environment and communication systems someone can expect from a town - Apart from that, the people are nice and friendly - We have got some nice educational , hospitals, community centers, better security and open spaces that make this town a better place to live in LESSON : Did you save money when you were a child? - Yes, I saved money when I was young - I have a piggy bank that my parents bought for me to save - I always put a small amount of my pocket money into a piggy bank - On every special occasion I will smash the piggy bank to save money to buy my favorite things and I enjoy doing it What people in your country save money for? - I think it depends on the different goals of each person - While young people save money to travel or pay for school fees, older people tend to save money for old age and for their children - And most people in my country save money LESSON : Do you have a lot of friends? - No, I don't have many friends - But I have a group of very close friends we've been close to since high school until now - Even if they don't go to university, they each have each other from each province - But still keep in touch, confide and help each other Is there anything special about your friends? - Of course - To me, these friends are the kindest people I have ever met - They take care of me like family - And reliable shoulders to cry on, who never left me when I hit rock bottom - Sometimes I feel so lucky to have such friends by my side LESSON : How often you talk to your friends? - I talk to my friends almost every day, but I don't talk too much because I use the rest of the time to my homework - On our free weekend we will spend more time talking to discuss how to study effectively and tell interesting stories 2 What you think makes people have a long friendship? - I think mutual understanding makes people have a lasting friendship - If people can tolerate each other's shortcomings and live simply and straightforwardly, friendships can last for a long time - And especially a strong friendship must have trust and loyalty LESSON : Do you have any career plans yet? - Honestly, I want to run my own business someday even though it's different from their major - I am interested in education and I want to open a language school - And my wish is to pass the entrance exam to a high school in my hometown 2 What are some of the important things a candidate should find out before accepting the job? - I think we should learn and understand the role and importance to the business - Culture and working environment - Salary, conditions of employment, designation and benefits - Team and boss And have to learn how to work-life balance LESSON 10 : Why some people decide to set up their own business? - Sometimes people start their own businesses because they have new ideas to implement - Moreover, it is passionate and they feel confident enough to understand their own pros and cons - Someone founded to have self-improvement experience Do you think local businesses are important for a neighborhood? In what way? - Yes, I think local businesses are essential to a neighborhood mainly because they contribute to the growing local economy - Finally, they also bring innovation to the local community, by creating unique business opportunities, to meet and help the needs of local people LESSON 11 : Do you think it’s important to know about other cultures? - Yes, I think understanding different cultures allows you to be more open, accepting and tolerant of others - Understanding different cultures is not only about appreciating our differences, but also paving the way to a new world where we all stand together What you think is the best way to learn about another culture?