HO CHI MINH CITY UNIVERSITY OF TRANSPORT BUSINESS ETIQUETTE TOPIC: comparison of Invitation, visit and public place according to BE international and BE Vietnam Class : IEC20PL2 Student name : Nhung Tran Thi Phuong Instructor : MSc Ngoc Nguyen Huu Submission : september 8th 2021 Email: Iec20pl471@ut.edu.vn INVITATION AND VISIT Business email Vietnam That’s a lot of communication To clarify the e-content, mail's use a concise and appropriate subject line Keep your e-mails short and sweet Use an attachment for an e-mail with a longer report Check the spelling, grammar, and punctuation in your e-mail Before sending, double-check the recipient's e-mail address Include your full name, title, company name, street address, phone, fax, e-mail address, website, and, if your employer requires it, a disclaimer at the bottom of your message While we send a lot of emails, many of them are not effective Everyone’s inbox holds those difficult to read or process emails, hanging around because the recipient is unclear on how to reply or act Don’t let that happen to your business emails Etiquette, style, and format are essential to writing emails that get results This article will highlight best practices and walk you through an effective business email, step-bystep By integrating these methods into your email preparation, you will write better emails and improve overall communication Internation When sending emails abroad, always address the recipient formally and use the title (Mr./Ms.) unless the recipient specifically asks to use the recipient's name Maintain a professional tone and intent throughout your e-mail Let's use the metric measurements first, then the corresponding measurements used in the US: three meters (10 feet) Use the following forms for dates, times, and totals that are common in your recipient's country: Instead of January 15, 2013, the date will be 15.01.13; 1300 hours will be used instead of 1:00 pm; and £ will be used instead of US$ Make sure you use both your own and the recipient's time zone when scheduling an e-mail meeting Be patient with time zone changes and don't expect an immediate response as talking to a business partner in another country can take an extra day Before sending a large email attachment, make sure you have permissions Before you email your draft, review it one more time and make any necessary changes Keep in mind the cultural differences in the country where you business Inllustration References https://www.instr uctionalsolutions com/blog/busine ss-email A sample email Phone Vietnam When it comes to using the phone for business in Vietnam, the restrictions are the same as they are in other countries -Remember that anyone with a cell phone can record what you are saying, take photographs, and/or send messages letting others know where you are -Turn off your phone’s ringer before entering a meeting If an important call is expected , inform everybody beforehand Internation When you're out in public, don't talk on the phone Answer calls at least 10 feet away from the next person, according to the 10 feet rule If you absolutely must make a call in a public setting, go outside or to a private location When you're out in public, you can also set your phone to voicemail If you really must take the call, state that you are References -Keep your in-public phone conservations short and use a low voice - use a cell phone in public to talk about personal or professional problems, finances, or health issues in a public location and that you will return the call as soon as possible Keep business calls to a minimum during working hours You can't call at any hour just because it's a phone call Inllustration Visit Vietnam The tendency of Vietnamese people to avoid discomfort can occasionally lead to major misconceptions "Yes" may not always mean "yes." "No problem," the Vietnamese say, means "Yes, there is a problem." All duties must be properly investigated, if not triplechecked, and then monitored on a regular basis Only a small percentage of Vietnamese people speak English fluently An interpreter is usually required Internation Never interrupt someone, even if you strongly disagree with them With the chairman's permission, take notes on what has been spoken and return to it later When communicating, keep it short and sweet, and make sure what you say is suitable Always inform the chairman unless it is evident that others not Disseminating information about a meeting to others is a major breach of business etiquette It is deemed private what has been discussed Inllustration References http://www.ediplomat com/np/cultural_eti quette/ce_vn.htm https://www.columbu stech.edu/skins/userf iles/files/Training %20Manual%20%20Business %20Etiquette %20(1).pdf? fbclid=IwAR0zJcx4C WFZhkSpX5is45Jpa y0_Y_cSjwea1nyoNg KmkPDrZdmV9m55 GNc II- PUBLIC PLACE Noise Vietnam Keep in mind, just like cosmopolitan, that people may not be as enthusiastic about the noise you're producing as you are Shouting or chatting loudly, laughing, using cell phones, and listening to music are all examples of this It is considered unpleasant to speak loudly and make extravagant gestures, especially among ladies To show respect, Vietnamese people frequently lower their heads and not look directly into the eyes of their superiors or elders To prevent conflict or disrespect, many people will not express their dissatisfaction Internation When you're out in public, keep in mind that, while you may be excited and want to express it, others may not be as passionate about the noise you're creating Others may not be interested in hearing what you have to say Listen carefully to your words to prevent upsetting others, and only name persons or people you haven't seen in a while This is also true when it comes to laughing Don't laugh or talk on the phone too loudly if you don't want to bother the individuals next to you Inllustration References https://vnexpress net/o-nhiemtieng-on-o-vietnam-trong-matkhach-tay4192654.html https://www.com misceoglobal.com/resou rces/countryguides/vietnamguide Behavior Vietnam Between guys, handshakes are acceptable Vietnamese women are capable of doing the same, but they prefer not to - Both men and women are hesitant to publicly express their affections for one another -Never put your hand on someone's head -Point with your hand rather than your finger -Never throw something over someone's shoulder - Touching someone's shoulder is impolite - Touching someone of the opposing sex is impolite Internation Be aware of your verbal and nonverbal communication when you're hanging out with a large group of individuals Avoid swear phrases that may offend people while there are youngsters present Do not dispute or say anything critical in front of others Pointing at individuals and making disrespectful hand gestures like raising the middle finger should be avoided It is never proper to answer the phone, text, or even look at the screen frequently in a social setting Try to stay away from scary or unpleasant behaviors From time to time, give a friendly smile to others Kind If assistance is required, provide it In other words, act as if your mother is looking over your shoulder Inllustration References https://www.q dnd.vn/diendan-chunhat/ung-xuvan-hoa-noicong-cong587497 Eating Vietnam Internation In Vietnam, this culture is in many places, many Use your table manners if people have not paid attention, have not been you're eating in a public educated and trained to become a habit We go to area Use your utensils the restaurants, drink will see very clearly It seems appropriately and avoid that ordering food, drinking excess, tossing, picking up food that can throwing, leaving messy, messy is quite common be picked up with a fork I'm waiting to be shown to a seat or spoon with your hands The individual who is the oldest should occupy the first seat Both hands should be used to transfer the dish The most widely used utensils are chopsticks and flat spoons Hold the spoon in your left hand when eating soup Make a concerted effort to complete everything on your to-do list Place your chopsticks on top of the rice bowl when you're through eating Keep your mouth shut when using a toothpick To find food, avoid digging into the platter Inllustration References https://hanin ox.com/tintuc/van-hoaan-uong-noicong-cong37.html