Tài liệu Instructor Notes Module 3: Characteristics of Information ppt

Instructor Notes Module 3: Characteristics of Information Introduction This module provides students with a simple structure by which they can determine what information they should look for in a business and how to question information from different viewpoints. The structure is not the only way to describe information, but it does provide a sound starting point so that students will not be overwhelmed with information when they begin to research a solution to a business challenge. After completing this module, students will be able to: ! Distinguish the four categories of information present in a set of information. ! Generate a list, based on the three sources of information, from which to gather information on a business challenge. ! Determine what information to look for, based on business and user perspectives, when investigating a business challenge. Materials and Preparation This section provides you with the materials and preparation needed to teach this module. Materials To teach this module, you need the following materials: ! Microsoft ® PowerPoint ® file P03_1585.ppt ! Module 3, "Characteristics of Information" ! Activity 3.1, "Identifying Categories of Information" ! Activity 3.2, "Identifying Sources of Information" ! Activity 3.3, "Using Perspectives of Information" Preparation To prepare for this module, you should: ! Read all the materials for this module. ! Complete the activities. Presentation: 55 Minutes Activities: 65 Minutes 2 Instructor Notes Module 3: Characteristics of Information Activities This section provides procedures for implementing interactive activities to present or review information, such as games, simulations, or role-playing exercises. Activity 3.1: Identifying Categories of Information ! To prepare for the activity 1. Review the case study and the information on categories. 2. Analyze the Ferguson and Bardell, Inc. case study for examples of each category. 3. Write down your answers to use in class, if necessary. Break the class up into small groups. Then assign each group one category. If you have a sufficient number of groups, make sure that at least two groups are looking for examples in the information category. The corporate vision and profile, as well as some of the comments from the employees, include information from the business category. The descriptions of the process of entering consultant time and processing invoices include examples for the application category. Students may have the most difficulty with the information category. In the case study, information is provided by the different employee comments. Examples of the technology category are listed throughout employee comments and descriptions of the business infrastructure. Questions for Class Discussion The following questions can help start a discussion of the activity: ! Did you find a particular category harder to find than another? ! Is there a particular category that would require you to investigate information differently than the others? ! Can you think of another category that is distinct from the four presented in this section? Activity 3.2: Identifying Sources of Information ! To prepare for the activity 1. Review the case study. 2. Prepare your own list of sources of information in the case study. This activity should be brief. Use it to verify that students understand the three sources of information and are able to find examples in the case study. Artifacts are the least apparent source of information in the case study. Examples include the Microsoft Excel spreadsheet that consultants use to obtain job numbers, reports that managers use to determine consultants’ productivity, and e-mail correspondences. Instructor Notes Module 3: Characteristics of Information 3 Questions for Class Discussion The following questions can help start a discussion of the activity: ! Did you find a particular source harder to find than another? ! Is there a particular source that would tend to have more hidden or informal examples? ! Can you think of another source that is distinct from the three presented in this section? Activity 3.3: Using Perspectives of Information ! To prepare for the activity 1. Review the case study. 2. Fill out the chart to develop examples for class. This activity focuses on the Time and Billing section to limit the scope of the activity to a manageable time frame. Review the solution for the exercise for examples. The solution example only lists one perspective for each category and topic. Students should provide information from both perspectives. Questions for Class Discussion The following questions can help start a discussion of the activity: ! Did you find a particular perspective harder to envision than the others? ! What tricks did you use to think from the different perspectives? ! Are there other perspectives you use in your work? 4 Instructor Notes Module 3: Characteristics of Information Module Strategy Use the following strategy to present this module: ! Categories of Information This section uses the business, application, information, and technology aspects of the enterprise architecture model. Avoid going into detail about enterprise architecture. Keep the discussion focused on categories of information that are relevant to the relationship between business and technology. The information category may be the most difficult for students. You will need to provide examples from your experience. Verify that students understand that this category is not just about information generically; it is about how businesses manage, track, and maintain information. ! Activity 3.1, "Identifying Categories of Information" Each group takes only one category of information in order to save time. Capture the results on flip-chart paper or have students write down the examples for each category in their notes. They will be able to use these in future activities. ! Sources of Information The sources should be easy for students to understand and identify in the case study. Encourage students to describe common sources in their own organizations. Verify that students understand the concept of systems as a source of information. ! Activity 3.2, "Identifying Sources of Information" Capture the results on flip-chart paper or have students write down the examples for each source in their notes. They will be able to use these in future activities. ! Perspectives of Information It is important for students to understand that a single source can provide multiple categories of information and that each source and category can be viewed from both perspectives. It may be helpful to walk the students through an example of the user perspective as applied to the application, information, and technology categories. Also, when considering the business perspective, you may point out that the business perspective is most often concerned with why an application, information, or technology is used, whereas the user perspective is typically more concerned with what and how they are used. ! Activity 3.3, "Using Perspectives of Information" Verify that students understand the process in this exercise. They will complete a longer version of this activity in Module 4. . 4 Instructor Notes Module 3: Characteristics of Information Module Strategy Use the following strategy to present this module: ! Categories of. Instructor Notes Module 3: Characteristics of Information Introduction This module provides students with a simple