1 YEAR UPGRADE BUYER PROTECTION PLAN Randall S. Benn, CCIE #1637, CCSI, CCDA, CSE Sandy C. Kronenberg, CCDA, CCNA, CIPT Erik Rozell, CCNA, CCNP, CCDA, CCDP, MCT, MCSE, MCNE, CCA TECHNICAL EDITOR Wayne Lawson, CCIE #5244, CCNA, CCDA, NNCSE, CNX, MCSE, CNE, CBE “AVVID has revolutionized the design of enterprise-wide networks. This book will show you how to integrate the latest AVVID products with your existing infrastructure to create a world class, converged network.” —Ralph Troupe, President and CEO Callisma FREE Monthly Technology Updates FREE Downloadable HTML FREE Membership to Access.Globalknowledge ARCHITECTURE FOR VOICE, VIDEO, AND INTEGRATED DATA CONFIGURING CISCO ® AVVID 94_FC.qx 1/18/01 3:06 PM Page 1 CONFIGURING CISCO AVVID ® 94_AVVID_FM 1/16/01 3:00 PM Page i 94_AVVID_FM 1/16/01 3:00 PM Page ii With over 1,500,000 copies of our MCSE, MCSD, CompTIA, and Cisco study guides in print, we have come to know many of you personally. 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To register, you will need to have the book handy to verify your purchase. Thank you for giving us the opportunity to serve you. solutions@syngress.com 94_AVVID_FM 1/16/01 3:00 PM Page iii 94_AVVID_FM 1/16/01 3:00 PM Page iv CONFIGURING CISCO AVVID ® 94_AVVID_FM 1/16/01 3:00 PM Page v Syngress Publishing, Inc., the author(s), and any person or firm involved in the writing, editing, or production (collectively “Makers”) of this book (“the Work”) do not guarantee or warrant the results to be obtained from the Work. There is no guarantee of any kind, expressed or implied, regarding the Work or its contents. The Work is sold AS IS and WITHOUT WARRANTY. You may have other legal rights, which vary from state to state. In no event will Makers be liable to you for damages, including any loss of profits, lost savings, or other inci- dental or consequential damages arising out from the Work or its contents. 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All rights reserved. Printed in the United States of America. Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or dis- tributed in any form or by any means, or stored in a database or retrieval system, without the prior written per- mission of the publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication. Printed in the United States of America 1 2 3 4 5 6 7 8 9 0 ISBN: 1-928994-14-8 Copy edit by: Nancy Kruse Hannigan Technical edit by: Wayne Lawson and Adrienne Rebello Index by: Robert Saigh Project Editor: Mark A. Listewnik Page Layout and Art by: Shannon Tozier Co-Publisher: Richard Kristof Distributed by Publishers Group West 94_AVVID_FM 1/16/01 3:00 PM Page vi vii Acknowledgments We would like to acknowledge the following people for their kindness and sup- port in making this book possible. 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We hope that the quality of these books demonstrates our commitment to your lifelong learning success. Whether you choose to learn through the written word, computer based training, Web delivery, or instructor-led training, Global Knowledge is committed to providing you with the very best in each of these categories. For those of you who know Global Knowledge, or those of you who have just found us for the first time, our goal is to be your lifelong competency partner. Thank your for the opportunity to serve you. We look forward to serving your needs again in the future. Warmest regards, Duncan Anderson President and Chief Executive Officer, Global Knowledge 94_AVVID_FM 1/16/01 3:00 PM Page viii ix Technical Editor and Contributor Wayne A. Lawson II (CCIE # 5244, CCNA, CCDA, NNCSE, CNX, MCSE, CNE, Banyan CBE) is a Systems Engineer with Cisco Systems in Southfield, Michigan. His core area of expertise is in the Routed Wide Area Network (WAN) and Campus Switching. He has provided pre- and post-sales technical support for various dot-com start-ups on redundant ISP access, failsafe security, content networking and verification for local premise, as well as geographical load balancing. His internetworking proficiency includes Layer One and Two, Layer Three, IBM & Voice Technologies, and Network Management and Monitoring Technologies. Wayne received the “Top Performer” award at Cisco 2000 National Sales Meeting for achieving Cisco’s highest level of tech- nical certification. He has also contributed to Syngress Publishing’s Building Cisco Remote Access Networks (ISBN: 1-928994-13-X). Wayne lives in Holly, MI. Contributors Randall S. Benn (CCIE #1637, CCSI, CCDA, CSE) is the President of Global Network Solutions, Inc., a network consulting and training services company. He has over 13 years experience building voice and data networks and holds an MBA from Old Dominion University and a Bachelor of Science degree in Mathematics & Computer Science from Bloomsburg University. Randy currently specializes in designing and deploying con- verged voice, video and data networks. He also provides sales and technical training to Cisco Systems employees, partners, and customers with CCI, a Cisco Systems Learning Partner. He spends his spare time maintaining the popular Web site “Cisco 94_AVVID_FM 1/16/01 3:01 PM Page ix [...]... 94 _AVVID_ FM 1/16/01 3:01 PM Page xii 94 _AVVID_ ToC 1/16/01 3:50 PM Page xiii Contents Foreword Chapter 1 An Introduction to AVVID Technology xxi 1 Introduction 2 AVVID An Architecture of Voice, Video, and Integrated Data 2 The AVVID Vision 3 Toll Bypass 3 Unified Messaging and Unified Communications 5 An AVVID Overview Hardware 5 6 Cisco Routers 6 Cisco Catalyst Switches 6 Cisco IP Telephones 7 Cisco. .. Telephones 20 Cisco 30 VIP/SP+ IP Telephones 21 Cisco 12 Series IP Telephones 22 Testing and Troubleshooting an IP Phone 23 Using an IP Telephone 25 Cisco s Second-Generation IP Telephones 26 Cisco 7910 and 7910+SW IP Telephones 27 Cisco 7940 IP Telephones 27 Cisco 7960 IP Telephones 28 Cisco 7935 IP Conference Station 29 Inline Power 30 Understanding the External Patch Panel Power Option 31 Cisco Routers... Selecting a Cisco IOS Compression Method 313 Verifying Compression Operation 314 Summary 314 FAQs 315 Index 317 xxiii 94 _AVVID_ ToC 1/16/01 3:50 PM Page xxiv 94 _AVVID_ 01 1/16/01 12:35 PM Page 1 Chapter 1 An Introduction to AVVID Technology Solutions in this chapter: s AVVID An Architecture of Voice, Video, and Integrated Data s The AVVID Vision s An AVVID Overview s The Converged Infrastructure 1 94 _AVVID_ 01... (CDN) Cisco IP/TV Video Streaming Products The AVVID Telephony Infrastructure Voice Gateways (Analog and Digital) 54 55 57 57 62 62 The Catalyst 6000 Family Voice T1/E1 and Services Module 63 The Catalyst 4000 Family Access Gateway Module 63 Cisco Digital IP Telephony Gateway: DT-24+/DE-30+ 64 VG200: Cisco IP Telephony Voice Gateway 66 Cisco 7200 Series High-Performance Multifunction Routers 67 The Cisco. .. century, Cisco has taken their TCP/IP equipment to the next level—the transmission of time-sensitive voice over TCP/IP This new initiative is what is known to the consumer market as AVVID AVVID is an acronym that you will hear quite often; in fact, it is an acronym that is changing the way the world does business! AVVID An Architecture of Voice, Video, and Integrated Data AVVID is, quite simply, a Cisco. .. an AVVID network, you don’t need a set number of pieces of hardware Let’s review some of the hardware that can be used to construct an AVVID infrastructure Cisco Routers Throughout the 1990’s, Cisco has led the market share in the TCP/IP router marketplace As the industry leader in router technology, Cisco Systems has continuously improved and added functionality to develop router technology Today Cisco s... available Those products consist of Cisco s Call Manager application, Soft Phone, Web Attendant, and the Active Voice messaging product To find out more about Cisco s offerings in the software arena please visit the following URL: www .cisco. com/warp/public/779/ibs/ www.syngress.com 94 _AVVID_ 01 1/16/01 12:35 PM Page 9 An Introduction to AVVID Technology • Chapter 1 Call Manager 3.0 Cisco s proprietary Call Manager... the University of Michigan He lives in Bingham Farms, MI x 94 _AVVID_ FM 1/16/01 3:01 PM Page xi Nicole Keith (CCNA, MCP, CIPT) is a Network Technician with Netarx, Inc She provides Windows NT and Cisco consultation and technical support Her specialties include Cisco routers and switches, Cisco firewall security, Microsoft NT and 2000, Exchange, AVVID design and implementation, strategic LAN and WAN planning,... forming a completely converged solution www.syngress.com 5 94 _AVVID_ 01 6 1/16/01 12:35 PM Page 6 Chapter 1 • An Introduction to AVVID Technology Hardware The AVVID architecture is currently made up of many individual pieces of hardware that can be used together to form and meet any business’ required solution The parts of AVVID range from the Cisco Systems, Inc router product line, Catalyst switches,... 12:35 PM Page 2 Chapter 1 • An Introduction to AVVID Technology Introduction I think that it’s fair to say that throughout the 1990’s, Cisco Systems has made a huge impact on how many companies and individuals do business From the release of their initial Cisco router product through the design and development of their entire Catalyst switch product line, Cisco has developed a system to transfer TCP/IP . INTEGRATED DATA CONFIGURING CISCO ® AVVID 94_FC.qx 1/18/01 3:06 PM Page 1 CONFIGURING CISCO AVVID ® 94 _AVVID_ FM 1/16/01 3:00 PM Page i 94 _AVVID_ FM 1/16/01. you. solutions@syngress.com 94 _AVVID_ FM 1/16/01 3:00 PM Page iii 94 _AVVID_ FM 1/16/01 3:00 PM Page iv CONFIGURING CISCO AVVID ® 94 _AVVID_ FM 1/16/01 3:00 PM Page