Chapter 4 Configuring the Windows 2000 Environment MICROSOFT EXAM OBJECTIVES COVERED IN THIS CHAPTER Implement, manage, and troubleshoot disk devices. Install, configure, and manage DVD and CD-ROM devices. Monitor and configure removable media, such as tape devices. Implement, manage, and troubleshoot display devices. Configure multiple-display support. Install, configure, and troubleshoot a video adapter. Implement, manage, and troubleshoot mobile computer hardware. Configure Advanced Power Management (APM). Configure and manage card services. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com Implement, manage, and troubleshoot input and output (I/O) devices. Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader. Monitor, configure, and troubleshoot multimedia hardware, such as cameras. Install, configure, and manage Infrared Data Association (IrDA) devices. Install, configure, and manage wireless devices. Install, configure, and manage USB devices. Update drivers. Manage and troubleshoot driver signing. Monitor and configure multiple processing units. Configure and troubleshoot fax support. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com A fter you’ve installed Windows 2000 Professional, you will need to install and configure your hardware. The easiest hardware devices to install are those that follow the Plug-and-Play standard. However, it’s not that difficult to install non-Plug-and-Play hardware through the Add/ Remove Hardware utility in Control Panel. To configure your hardware, you generally use the Computer Manage- ment utility or Control Panel. You can also create custom administrative consoles through the Microsoft Management Console (MMC). In this chapter, you will learn how to configure the Windows 2000 envi- ronment, beginning with an overview of the main configuration utilities. Then you will learn how to update drivers and manage driver signing. Next, you will learn how to configure many different types of hardware, including disk devices, display devices, mobile computer hardware, I/O devices, imag- ing devices, multiple processors, and fax support. Finally, you will learn how to configure and manage Windows 2000 services. Windows 2000 Management Utilities W indows 2000 Professional includes several utilities for managing various aspects of the operating system configuration: Control Panel allows you to configure a wide range of options, such as your display, mouse, and system properties. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 126 Chapter 4 Configuring the Windows 2000 Environment The Computer Management utility provides tools for managing com- mon system functions, the computer’s storage facilities, and the com- puter’s services. The Microsoft Management Console (MMC) provides a common environment for administrative tools. The Registry Editor allows you to edit the Registry for advanced sys- tem configuration. Each of these utilities is covered in detail in the following sections. Control Panel Control Panel is the main utility for configuring your computer’s setup. You can access Control Panel by selecting Start Settings Control Panel or by opening My Computer and selecting Control Panel. The Control Panel win- dow contains icons for its options, as shown in Figure 4.1. Table 4.1 pro- vides brief descriptions of the Control Panel options. FIGURE 4.1 The Control Panel window Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com Windows 2000 Management Utilities 127 TABLE 4.1 Control Panel Options Option Description Accessibility Options Allows you to configure options that make Win- dows 2000 more accessible to users with limited sight, hearing, or mobility Add/Remove Hardware Allows you to install, remove, and troubleshoot your hardware (primarily used for non-Plug- and-Play hardware) Add/Remove Programs Allows you to change or remove programs that are currently installed on your computer, add new programs, and add or remove Win- dows 2000 components Administrative Tools Provides access to Windows 2000 administrative utilities, including Component Services, Com- puter Management, Data Sources (ODBC), Event Viewer, Local Security Policy, Performance, Ser- vices, and Telnet Server Administration Date/Time Allows you to set the date, time, and time zone for your computer Display Allows you to configure your computer’s dis- play, including background, screen saver, ap- pearance, Active Desktop, and visual effects Folder Options Allows you to configure folder options, such as general folder properties, file associations, and offline files and folders Fonts Allows you to manage the fonts installed on your computer Game Controllers Allows you to add, remove, and configure game controllers, including joysticks and game pads Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 128 Chapter 4 Configuring the Windows 2000 Environment Internet Options Allows you to configure Internet connection properties, including security, content settings, and Internet programs Keyboard Allows you to configure keyboard settings, in- cluding speed, input locales (language and key- board layout), and the keyboard driver Mouse Allows you to configure mouse settings, includ- ing button configuration, mouse pointers, mo- tion settings, and the mouse driver Network and Dial-up Connections Contains settings for network and dial-up con- nections and a Wizard to create new connections Phone and Modem Options Allows you to configure telephone dialing options and modem properties Power Options Allows you to configure power schemes, hiber- nation, APM, and UPS options Printers Allows you to install and manage printers Regional Options Allows you to set regional options, including numbers, currency, time, date, and input locales Scanners and Cameras Allows you to configure cameras and scanners Scheduled Tasks Allows you to configure tasks to be run at specific times or intervals Sounds and Multimedia Allows you to configure sound devices and to assign sounds to system events TABLE 4.1 Control Panel Options (continued) Option Description Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com Windows 2000 Management Utilities 129 The Control Panel options for configuring hardware devices are described in this chapter. The other options are covered throughout this book. For example, you will learn how to use Accessibility Options, Regional Options, and Display settings in Chapter 5, “Managing the Desktop.” Computer Management Computer Management provides a single, consolidated tool for managing common management tasks. The interface is organized into three main areas: System Tools provides access to utilities for managing the computer, such as Event Viewer and System Information. Storage provides access to utilities for managing the computer’s stor- age, such as Disk Management and Disk Defragmenter. Services and Applications provides access to utilities for managing the computer’s services, such as WMI (Windows Management Instrumen- tation) Control and Indexing Service. You can access Computer Management by right-clicking the My Com- puter icon on your Desktop and selecting Manage from the pop-up menu. The main Computer Management window is shown in Figure 4.2. System Allows you to configure system properties, in- cluding network identification, hardware, user profiles, and advanced settings Users and Passwords Provides a simple tool for managing users and passwords (the Local Users and Groups utility is used for more advanced user management, as described in Chapter 6, “Managing Users”) TABLE 4.1 Control Panel Options (continued) Option Description Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 130 Chapter 4 Configuring the Windows 2000 Environment FIGURE 4.2 The Computer Management window The following sections provide an overview of the utilities that can be accessed through Computer Management. System Tools System Tools includes six utilities that are used to manage common system functions: Event Viewer System Information Performance Logs and Alerts Shared Folders Device Manager Local Users and Groups Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com Windows 2000 Management Utilities 131 Event Viewer The Event Viewer utility tracks information about your hardware and soft- ware. You can also monitor Windows 2000-related security events. As shown in Figure 4.3, Event Viewer tracks information through three log files: The Application log includes events related to applications that are running on the computer, such as SQL Server or Outlook Express application errors. The Security log includes events related to security, such as the success or failure of actions monitored through auditing. The System log includes events related to the operating system, such as failure to load a device driver. FIGURE 4.3 The Event Viewer window Using the Event Viewer utility is discussed in detail in Chapter 15, “Per- forming System Recovery Functions.” Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 132 Chapter 4 Configuring the Windows 2000 Environment System Information The System Information utility is used to collect and display information about the computer’s current configuration. This information can be used to troubleshoot your computer’s configuration. It can also be printed and kept for reference. In System Information, the information is organized into five categories by default: System Summary, Hardware Resources, Components, Software Environment, and Internet Explorer 5. Figure 4.4 shows an example of the System Summary information. FIGURE 4.4 The System Information window Performance Logs and Alerts Through the Performance Logs and Alerts utility, you can configure logs of performance-related data (called counter logs and trace logs) and generate alerts based on performance-related data. Figure 4.5 shows an example of counter logs created in Performance Logs and Alerts. You can view the logs through the Windows 2000 System Monitor utility or through database or spreadsheet applications. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com [...]... about the driver, including the provider, date, version, and digital signer The three buttons at the bottom of this dialog box allow you to see more details, uninstall the driver, or update the driver Click the Update Driver button in the lower-right corner Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com 150 Chapter 4 Configuring the Windows 2000 Environment FIGURE 4.20 The Driver tab of the device... message about driver signing Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com 156 Chapter 4 Configuring the Windows 2000 Environment The Warn option has Windows 2000 display a warning message before installing an unsigned file You can then choose to continue with the installation or cancel it This is the default setting The Block option has Windows 2000 prevent the installation of any unsigned file... Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com 142 Chapter 4 Configuring the Windows 2000 Environment As shown in Figure 4.15, the MMC console contains two panes: a console tree on the left and a details pane on the right The console tree lists the hierarchical structure of all of the snap-ins that have been loaded into the console The details pane contains a list of properties or other items... 148 Chapter 4 Configuring the Windows 2000 Environment After you’ve configured the hardware resources, you can use the Add/ Remove Hardware utility in Control Panel to add the new device to Windows 2000 Professional and install the device driver If the device is not listed, you will need to use a manufacturer-provided driver Insert the disk that contains the driver and click the Have Disk button in Add/Remove... From the Desktop, right-click My Computer and select Manage In Computer Management, select System Tools, then Device Manager 2 In the Device Manager listing, select the device for which you have an updated driver 3 In the device Properties dialog box, click the Driver tab Then click the Update Driver button Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com 154 Chapter 4 Configuring the Windows 2000. .. or use the Microsoft Windows Update utility Once you make your selection, click the Next button The Microsoft Windows Update utility connects your computer to Microsoft’s Web site and checks for driver and other updates This utility is discussed in more detail in Chapter 14 Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com 152 Chapter 4 Configuring the Windows 2000 Environment FIGURE 4.23 The Locate... caution Windows 2000 ships with two Registry Editor utilities: The REGEDT32 program is the primary utility that you should use in Windows 2000 It supports full editing of the Registry To use REGEDT32, select Start Run and type REGEDT32 in the Run dialog box The REGEDIT program is included with Windows 2000 because it has better search capabilities than REGEDT32 However, it is lacking some of the options... properties, the logon account the service uses, and the computer’s recovery response if the service fails This utility also shows any dependencies that the service requires FIGURE 4.13 The Services window Using the Services utility is covered in more detail in the “Managing Windows 2000 Services” section later in this chapter Indexing Service The Indexing Service is used to create an index based on the contents... items that are part of the snap-in that is highlighted in the console tree FIGURE 4.15 The MMC console tree and details pane On a Windows 2000 Professional computer, there is no item created for the MMC by default To open the MMC, select Start Run and type MMC in the Run dialog box When you first open the MMC, it contains only the Console Root folder, as shown in Figure 4.16 The MMC does not have any... settings Copyright © 2000 SYBEX Inc., Alameda, CA www.sybex.com 158 Chapter 4 Configuring the Windows 2000 Environment FIGURE 4.29 The Properties tab of a CD-ROM Properties dialog box The Driver tab, shown in Figure 4.30, shows information about the currently loaded driver, as well as buttons that allow you to see driver details, uninstall the driver, or update the driver (See the “Updating Drivers” . properties. Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 126 Chapter 4 Configuring the Windows 2000 Environment The Computer Management. Description Copyright © 2000 SYBEX Inc., Alameda, CA. www.sybex.com 130 Chapter 4 Configuring the Windows 2000 Environment FIGURE 4.2 The Computer Management