Rescue a z application for rescue and repair of vehicles

Ministry of Education and Training Hanoi, May 2021 Capstone Project Document escue A-Z Application for rescue and repair of vehicles Nguyen Khanh Toan _ HA130171 Nguyen Duy Hung _ HA130284 Members Bui Van Phat Supervisor GDP491_G10 Capstone Project Code CONTENT Report No.1: CP Proposal -03 1.1 Problem Definition 04 1.1.1 Name Of Capstone Project 05 1.1.2 Problem Abstraction -06 1.2 Problem Overview -07 1.2.1 Define The Problem -08 1.2.2.Desk Research 09 1.2.3 Another Web/app -17 1.2.4 Technology -23 1.2.5 Interview 24 1.2.6 Survey 32 1.2.7 Afinity Map 37 1.2.8 Personas 38 1.2.9 Journey Maps -41 1.3 Specify Requirement 43 Report No.2: Design Proposal 45 2.1 Building first Sitemap 47 2.2 User Flows 48 2.3 Building first Prototype 53 Report No.3: Pre Design 60 3.1 First Usability Testing 61 3.2.Building second Sitemap 66 3.3 Second User Flows -68 3.4 Building second Prototype -73 3.5 Second Usability Testing -80 Report No.4: Design Finalization -82 Report No.5: Simulation -100 Report No.1 CP Proposal Rescue A-Z 1.1 Problem Definition Rescue A-Z 1.1.1 Name of Capstone Project Rescue A-Z is an application that provides vehicle rescue, repair services and assists users in taking care of their vehicles This application is intended to replace traditional methods so that the user can solve the problem as quickly as possible Rescue A-Z 1.1.2 Problem Abstraction According to Vietnam Register Department, till December 2020, there are over million cars and 58 million motorcycle operating Due to the high demand of traffic transportation, the rate of damaged vehicles rises as well However, the way repair & rescue services works in Vietnam is still on the traditional side, therefore Rescue A – Z was established with the aim of taking technology advance to solve problems related to vehicle repair and rescue services of Vietnamese with speed Rescue A-Z 1.2 Problem Overview Rescue A-Z 1.2.1 Define the Problem Traffic participants experience problems with their vehicles but lack the knowledge of solving them Not aware of nearest repair services, gas stations Rescue services are not popular, hard to reach The caller has to use traditional methods which takes more time than needed and their quality cannot be assured In specific scenarios in which the driver does not have time or is not in the rescue coverage Many people not have knowledge of taking care of vehicles Most of the information comes from many online, unreliable sources on the Internet There is a lack of a reliable review platform for repair services which can connect the people with demand and repair shops conveniently, most of the contact is via traditional means such as verbal communication or phone numbers Rescue A-Z 1.2.2 Desk Research Approximately, 5.7% of Vietnamese families own cars This ratio in urban areas is time higher than rural areas, 9.5% and 3.6% From 1990 to 2018, the number of motorcycles has risen over 48 times, from 1.209.000 units to 58.170.000 units Vietnamese car industry has quickly developed in the recent years The growth rate of the car market under seats reached an average of 20-30% / year and the car ownership rate in Vietnam is about 23 cars / 1,000 people (Vietinbank’s auto industry report in 2019) It is forecasted that in the period of 2018 - 2021, the number of registered motorcycles will increase by more than 1.12 million motorcycles, the number of motorcycles in circulation will increase by about 1.15 million vehicles By 2030, the number of registered motorcycles will increase by nearly 1.5 million vehicles, the number of motorcycles in traffic will increase by more than 1.62 million vehicles ==> Personal means of transportation take the lead compared to public ones in Vietnam Rescue A-Z 1.2.2 Desk Research There is a clear correlation between car consumption and GDP per capita and the number of cars per 1000 people of all countries Vietnam is currently in early stages of the growth circle Reasonable consuming growing rate of Vietnam is about 10.5% per year if looking at the correlation with GDP per capita of the countries in the region With each 1% growth in GDP per capita, car consuming rate per person grows by 1.5% However, growth rate can be higher and potentially will reach 12-15% per year in the next 10 years if car price drops and there are methods to stimulate the rate such as banning motorcycles in inner city Doanh số bán xe Việt Nam 400000 Doanh số Chg YoY 100% 75% 300000 50% 200000 25% 100000 2005 0% 2006 2007 2008 2009 2010 2011 2012 2014 2015 2016 2017 2018 -25% ==> Vietnamese pay much attention to means of transportation Rescue A-Z 10 4.2 Design Overview Rescue A-Z 87 UI Design Testing Tester: Designer at Sunshine Tech Problem: - The gap between components is not good, so users cannot distinguish the hierarchy of information - Neutral color is too light - There are a few buttons that don’t really make sense Nguyen Tien Dung, 29y, doing project implementation at Sunshine Tech Nguyen Thi Hang Ha, 29y, UI Designer at Sunshine Tech Ngoc Anh, 25y, UI Designer at Sunshine Tech Rescue A-Z 88 4.2 Style Guide Rescue A-Z 89 4.1.3 Color, Fonts SF Pro Display SF Pro Display SF Pro Display Base colors Primary colors Neutral colors Rescue A-Z 90 4.1.4 Iconography Taskbar Icon Rescue A-Z General Icon 91 4.1.5 Buttons and other elements Rescue A-Z 92 4.3 Design Finalization Rescue A-Z 93 4.3.1 Login/Sign up Rescue A-Z 94 4.3.2 Homepage and others Rescue A-Z 95 4.3.3 Map Rescue A-Z 96 4.3.4 Rescue Rescue A-Z 97 4.3.4 Rescue Rescue A-Z 98 4.3.5 Tips Rescue A-Z 99 Report No.5 Simulation https://www.figma.com/proto/Oqdz3HdsBUXrQKctwPRHOo/wf-rescue-azCopy-Copy?page-id=0%3A1&node-id=354%3A596&viewport=8404%2C1536%2C0.5&scaling=scale-down Rescue A-Z 100 Reference https://vietnamnet.vn/vn/kinh-doanh/thi-truong/ty-le-so-huu-o-to-tai-viet-nam-670787.html#:~:text=N%C4%83m%202019%2C%20trang%20web%20Seasia,23%20xe%2F1.000%20ng%C6%B0%E1%BB%9Di%20d%C3%A2n https://reatimes.vn/giao-thong-cong-cong-vi-sao-nguoi-viet-noi-cau-choi-tu-26957.html http://cand.com.vn/Giao-thong/Xe-may-con-la-phuong-tien-luu-thong-chinh-trong-vai-chuc-nam-nua540957/#:~:text=T%E1%BB%AB%20n%C4%83m%201990%20%C4%91%E1%BA%BFn%20n%C4%83m,kho%E1%BA%A3ng%20 1%2C15%20tri%E1%BB%87u%20xe https://vtv.vn/trong-nuoc/xe-may-tai-viet-nam-tang-48-lan-trong-gan-30-nam-2019041715472122.htm https://plo.vn/kinh-te/10-ngay-dau-thang-62020-tieu-thu-xang-dau-tang-2030-923704.html https://top247.vn/top-5-cong-ty-xang-dau-lon-hang-dau-viet-nam/ https://2oto.webflow.io/bai-viet/cach-phan-biet-cac-dong-xe-va-nhan-biet-cac-loai-o-to-don-gian https://news.webike.vn/phan-loai-xe-may-danh-cho-nguoi-nhap-mon.html Rescue A-Z 101 ... around for many years - On average, Gara Thang has 3-4 cars coming for repair a day, Phu Cuong has 20 motorbikes coming for repair - Gara Thang has mobile repairing services for tires and reachable... services - Gara Thang manage car parts with Misa software, there are always spare parts forreplacement Phú Cường garage’s parts are managed by the main mechanic Rescue A- Z 31 1.2.6 Survey ==>Failures... applications related to repairing and rescuing Rescue services not have a large coverage Most of the application belong to a specific repairing brand and not connect to a large number of repair